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376 ONSTAR
2. Say“Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds: “OK,
dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and data
rates may apply.
Includes:
. Diagnostic Alerts: Set preferences
to receive real-time e-mails, texts,
or monthly reports of the vehicle’s
health. Or press
Qto have an
Advisor initiate a remote
diagnostic report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with key
vehicle components, such as the
battery, fuel system, or starter
system. Alerts for potential issues appear on the infotainment
display. Proactive Alerts are
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
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OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility feature
is also offered within OnStar Smart
Driver. See www.onstar.com for details
regarding vehicle eligibility and
system limitations. OnStar, General
Motors, and their affiliates are not
insurance providers. Obtain insurance
only from licensed insurance
providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. With the OnStar Basic Plan, every
60 days. .
After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
services if the vehicle is disposed of,
sold, transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced
Vehicle Diagnostics, Remote Services,
Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling
are available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
OnStar services cannot work unless
the vehicle is in a place where OnStar
has an agreement with a wireless
service provider for service in that
area. The wireless service provider
must also have coverage, network
capacity, reception, and technology
compatible with OnStar services.
Service involving location information
about the vehicle cannot work unless
GPS signals are available,
unobstructed, and compatible with
the OnStar hardware. OnStar services
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378 ONSTAR
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0367.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
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ONSTAR 379
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0251. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
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380 ONSTAR
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully intercept
or access transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other
third party software please see
http://opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved. Permission to use, copy, modify, and
distribute this software for any
purpose with or without fee is hereby
granted, provided that the above
copyright notice and this permission
notice appear in all copies.
THE SOFTWARE IS PROVIDED
“AS
IS,” WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO
THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND
NONINFRINGEMENT OF THIRD
PARTY RIGHTS. IN NO EVENT SHALL
THE AUTHORS OR COPYRIGHT
HOLDERS BE LIABLE FOR ANY
CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION
OF CONTRACT, TORT OR
OTHERWISE, ARISING FROM, OUT
OF OR IN CONNECTION WITH THE
SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the
name of a copyright holder shall not
be used in advertising or otherwise to
promote the sale, use or other dealings in this Software without prior
written authorization of the copyright
holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license.
The definitive version of this
document should be available at
ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright and
license,
“Info-ZIP” is defined as the
following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris Herborth,
Dirk Haase, Greg Hartwig, Robert
Heath, Jonathan Hudson, Paul Kienitz,
David Kirschbaum, Johnny Lee, Onno
van der Linden, Igor Mandrichenko,
Steve P. Miller, Sergio Monesi, Keith
Owens, George Petrov, Greg Roelofs,
Kai Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
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ONSTAR 381
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided“as is,”
without warranty of any kind, express
or implied. In no event shall Info-ZIP
or its contributors be held liable for
any direct, indirect, incidental, special
or consequential damages arising out
of the use of or inability to use this
software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer, and
this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer, and
this list of conditions in
documentation and/or other
materials provided with the distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not been
removed from the binary or
disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing ports
with new graphical interfaces,
and dynamic, shared, or static
library versions–must be plainly
marked as such and must not be
misrepresented as being the
original source. Such altered
versions also must not be
misrepresented as being Info-ZIP
releases–including, but not
limited to, labeling of the altered
versions with the names
“Info-ZIP” (or any variation
thereof, including, but not
limited to, different
capitalizations), “Pocket UnZip,”
“WiZ” or“MacZip ”without the
explicit permission of Info-ZIP. Such altered versions are further
prohibited from
misrepresentative use of the
Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,” and
“MacZip ”for its own source and
binary releases.
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382 INDEX
IndexA
Accessories and Modifications . . . . . 254
Accessory Power . . . . . . . . . . . . . . . . . . . . 197
Adaptive Cruise Control . . . . . . . . . . . . 217
Adaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . . . . . . . 156
Adaptive Forward Lighting (AFL) Light . . . . . . . . . . . . . . . . . . . . . . . . 135
Add-On Electrical Equipment . . . . . . 251
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . . 60
Thigh Support . . . . . . . . . . . . . . . . . . . . . . 60
Air Cleaner/Filter, Engine . . . . . . . . . . 267
Air Conditioning . . . . . . . . . . . . . . .167, 172
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
How Does an Airbag Restrain? . . . . . 81
Passenger Sensing System . . . . . . . . . 82
What Makes an Airbag Inflate? . . . . 80
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 81 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . . . . . 78
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Passenger Status Indicator . . . . . . . 126
Readiness Light . . . . . . . . . . . . . . . . . . . 126
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
System Check . . . . . . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 44
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 236
Side Blind Zone (SBZA) . . . . . . . . . . 236
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 295
All-Wheel Drive . . . . . . . . . . . . . . . .203, 279
Antilock Brake System (ABS) . . . . . . 204
Warning Light . . . . . . . . . . . . . . . . . . . . 131
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 107
Assistance Systems for Driving . . . . 232
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . 226
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INDEX 383
Auto Stop Mode . . . . . . . . . . . . . . . . . . . . 135
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . . . . 48
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Forward Braking . . . . . . . . . . . . . . . . . . 235
Headlamp System . . . . . . . . . . . . . . . . 156
Transmission . . . . . . . . . . . . . . . . . . . . . . 200
Transmission Fluid . . . . . . . . . . . . . . . 266
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . 202
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Load Management . . . . . . . . . . . . . . . . 159
Power Protection . . . . . . . . . . . . . . . . . . 160
Battery - North America . . . . . .277, 323
Blade Replacement, Wiper . . . . . . . . . 280
Boost Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 123
Brake Parking, Electric . . . . . . . . . . . . . . . . . . 204
System Warning Light . . . . . . . . . . . . 129
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Brakes (cont'd)
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Automatic Forward . . . . . . . . . . . . . . . 235
Break-In, New Vehicle . . . . . . . . . . . . . . 191
Bulb Replacement Back-up Lamps . . . . . . . . . . . . . . . . . . . 283
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . 283
Headlamp Aiming . . . . . . . . . . . . . . . . 282
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 283
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . . . . . 283
License Plate Lamps . . . . . . . . . . . . . . 284
Buying New Tires . . . . . . . . . . . . . . . . . . . 309
C
Cadillac Premium Care
Maintenance . . . . . . . . . . . . . . . . . . . . . . 339
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 113
California
Fuel Requirements . . . . . . . . . . . . . . . . 243
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 254
California Proposition
65 Warning . . . . . . . . . . . . .253, 277, 323, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 2
Capacities and Specifications . . . . . . 353 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . 199
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . . . . . 186
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . 108
Caution, Danger, and Warning . . . . . . . . 3
Center Console Storage . . . . . . . . . . . . . 107
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 313
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Charging System Light . . . . . . . . . . . . . 127
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 128
Child Restraints
Infants and Young Children . . . . . . . . 90
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Older Children . . . . . . . . . . . . . . . . . . . . . . 88
Securing . . . . . . . . . . . . . . . . . . . . . . 101, 103
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 285
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 329
Interior Care . . . . . . . . . . . . . . . . . . . . . . 333
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 167