2018 CADILLAC CT6 emergency towing

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
412 CUSTOMER INFORMATION
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 805 km
(500 mi).
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
CUSTOMER INFORMATION 413
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or PLUG-IN-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
416 CUSTOMER INFORMATION
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing seeRoadside
Service 0411.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section. If the airbag has inflated, see
What
Will You See after an Airbag Inf lates?
0 89.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the engines,
transmission, axle, suspension, brakes,
electrical, steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
INDEX 435
Driving (cont'd)Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
For Better Fuel Economy . . . . . . . . . . . 32
Hill and Mountain Roads . . . . . . . . 211
If the Vehicle is Stuck . . . . . . . . . . . . 212
Loss of Control . . . . . . . . . . . . . . . . . . . . 209
Off-Road Recovery . . . . . . . . . . . . . . . . 209
Vehicle Load Limits . . . . . . . . . . . . . . 213
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 210
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Winter Mode Light . . . . . . . . . . . . . . . 146
Driving for Better Energy Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
E
Electric Parking Brake . . . . . . . . . . . . . . 235
Electric Parking Brake Light . . . . . . . 145
Electrical Equipment, Add-On . . . . . 295
Electrical Requirements for
Battery Charging . . . . . . . . . . . . . . . . . . 285
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . 331
Instrument Panel Fuse Block . . . . 335
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Energy Information . . . . . . . . . . . . . . . . . 161
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 311
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 143
Compartment Overview . . . . . . . . . . 300
Coolant Temperature Gauge . . . . . 139
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . 149
Cooling System . . . . . . . . . . . . . . 312, 316
Drive Belt Routing . . . . . . . . . . . . . . . . 406
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Oil Life System . . . . . . . . . . . . . . . . . . . . 309
Oil Pressure Gauge . . . . . . . . . . . . . . . . 137
Oil Pressure Light . . . . . . . . . . . . . . . . . 149
Overheating . . . . . . . . . . . . . . . . . . . . . . . 321
Power Messages . . . . . . . . . . . . . . . . . . 169
Running While Parked . . . . . . . . . . . 230
Starting . . . . . . . . . . . . . . . . . . . . . . . 218, 221
Engine Oil
Temperature Gauge . . . . . . . . . . . . . . . 138
Engine Unavailable Out of Fuel . . . . . . . . . . . . . . . . . . . . . . . . 227 Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 188
Equipment, Towing . . . . . . . . . . . . . . . . . 294
Event Data Recorders . . . . . . . . . . . . . . 419
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 189
Extended Parking . . . . . . . . . . . . . . . . . . . 226
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 83
Exterior Lamp Controls . . . . . . . . . . . . 183
Exterior Lamps Off Reminder . . . . . . 185
Exterior Lighting Battery Saver . . . . 189
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 311
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 185
Flashers, Hazard Warning . . . . . . . . . . 186
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Fluid Automatic Transmission . . . . . . . . . 310
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 55
Forward Automatic Braking . . . . . . . . 262
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260