Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
412 CUSTOMER INFORMATION
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 805 km
(500 mi).
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
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414 CUSTOMER INFORMATION
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM for
shuttle service. If U.S. customers
arrange their own transportation, limited reimbursement for reasonable
fuel expenses may be available. Claim
amounts should reflect actual costs
and be supported by original receipts.
See your dealer for information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel usage charges, taxes, levies,
usage fees, excessive mileage, or rental
usage beyond the completion of the
repair are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the parts
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
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CUSTOMER INFORMATION 417
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio,
Owner’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner’s Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE: 1-800-551-4123
Monday –Friday 8:00 AM –6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see Helm,
Inc. at: www.helminc.com. Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
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424 ONSTAR
other and use a combination of
letters, numbers, and symbols to
increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note
and set a timer.
. Connect with Cadillac on social
media.
For myCadillac mobile app
information and compatibility, see
my.cadillac.com.
An active OnStar service, compatible
device, factory-installed remote start
and power locks are required. Data
rates apply. See onstar.com for details
and system limitations.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
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426 ONSTAR
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility feature
is also offered within OnStar Smart
Driver. See www.onstar.com for details
regarding vehicle eligibility and
system limitations.
OnStar, General Motors, and their
affiliates are not insurance providers.
Obtain insurance only from licensed
insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase. Press
Q
to set up an account.
. With the OnStar Basic Plan, every
60 days. .
After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
services if the vehicle is disposed of,
sold, transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced
Vehicle Diagnostics, Remote Services,
Roadside Assistance, Turn-by-Turn
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ONSTAR 427
Navigation, and Hands-Free Calling
are available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
OnStar services cannot work unless
the vehicle is in a place where OnStar
has an agreement with a wireless
service provider for service in that
area. The wireless service provider
must also have coverage, network
capacity, reception, and technology
compatible with OnStar services.
Service involving location information
about the vehicle cannot work unless
GPS signals are available,
unobstructed, and compatible with
the OnStar hardware. OnStar services
may not work if the OnStar equipment is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0417.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
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ONSTAR 429
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully intercept
or access transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved. Permission to use, copy, modify, and
distribute this software for any
purpose with or without fee is hereby
granted, provided that the above
copyright notice and this permission
notice appear in all copies.
THE SOFTWARE IS PROVIDED
“AS
IS,” WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO
THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND
NONINFRINGEMENT OF THIRD
PARTY RIGHTS. IN NO EVENT SHALL
THE AUTHORS OR COPYRIGHT
HOLDERS BE LIABLE FOR ANY
CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION
OF CONTRACT, TORT OR
OTHERWISE, ARISING FROM, OUT
OF OR IN CONNECTION WITH THE
SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the
name of a copyright holder shall not
be used in advertising or otherwise to
promote the sale, use or other
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
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436 INDEX
Frequency StatementRadio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Front Seats Heated and Ventilated . . . . . . . . . . . . . 72
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Economy Driving . . . . . . . . . . . . . . . . . . . 32
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 290
Filling the Tank . . . . . . . . . . . . . . . . . . . 288
Foreign Countries . . . . . . . . . . . . . . . . . 287
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Low Fuel Warning Light . . . . . . . . . 150
Requirements, California . . . . . . . . . 287
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . 331
Instrument Panel Fuse Block . . . . 335
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
G
Garage Door Opener . . . . . . . . . . . . . . . . 179Programming . . . . . . . . . . . . . . . . . . . . . . 179
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 328 Gauges
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Engine Coolant Temperature . . . . 139
Engine Oil Pressure . . . . . . . . . . . . . . . 137
Engine Oil Temperature . . . . . . . . . . 138
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Power Indicator . . . . . . . . . . . . . . . . . . . 136
Speedometer . . . . . . . . . . . . . . . . . . . . . . 134
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 134
Trip Odometer . . . . . . . . . . . . . . . . . . . . 134
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 126
General Information
Service and Maintenance . . . . . . . . 388
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 297
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
H
Hazard Warning Flashers . . . . . . . . . . 186
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 65
Head-up Display . . . . . . . . . . . . . . . . . . . . 165
Headlamps Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 185
Bulb Replacement . . . . . . . . . . . . . . . . 330 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 185
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 185
High-Beam On Light . . . . . . . . . . . . . . 151
High/Low Beam Changer . . . . . . . . . 185
Lamps On Reminder . . . . . . . . . . . . . . 151
Heated Steering Wheel . . . . . . . . . . . . . . . . . . . . 119
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Heated and Ventilated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 55
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Heating . . . . . . . . . . . . . . . . . . . . . . . . .191, 197
High Voltage Battery Gauge . . . . . . . 135
High-Beam On Light . . . . . . . . . . . . . . . . 151
High-Speed Operation . . . . . . . . . . . . . . 349
Hill and Mountain Roads . . . . . . . . . . 211
Hill Start Assist (HSA) . . . . . . . . . . . . . 237
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat Belts Properly . . . 79
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .191, 197