2018 BUICK LACROSSE phone

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Instruments and Controls 131
Metric
English
Audio/Phone View : This display
includes the information in speed
view along with audio/phone
information. The current radio
station, media type, and incoming
calls will be displayed.
All HUD views may briefly display
audio information when the steering
wheel controls are used to adjust
the audio settings appearing in the
instrument cluster.
Incoming phone calls appearing in
the instrument cluster may also
display in any HUD view.
Metric
English
Navigation View : This display
includes the information in speed
view along with Turn-by-Turn
Navigation information. The
compass heading is displayed when
navigation routing is not active.
Navigation Turn-by-Turn Alerts
shown in the instrument cluster may
also be displayed in any HUD view.
Metric
English
Performance View : This display
gives the speedometer reading (in
English or metric units), rpm
reading, transmission positions, and
gear shift indicator.
Care of the HUD
Clean the inside of the windshield
as needed to remove any dirt or film
that could reduce the sharpness or
clarity of the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe
the lens gently, then dry it.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
138 Instruments and Controls
.Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Touch to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tone.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT. Type a new number,
then select SAVE.
Text Message Alerts
This allows the feature to be turned
on or off. Select Off or On.
Apple CarPlay
Select and the following may
display:
.
Apple CarPlay
. Manage Apple CarPlay Devices
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port. See
“Apple CarPlay and Android Auto”
under “Phone” in the infotainment
manual.
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed. See “Apple
CarPlay and Android Auto” under
“Phone” in the infotainment manual.
Android Auto
Select and the following may
display:
.
Android Auto .
Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port. See
“Apple CarPlay and Android Auto”
under “Phone” in the infotainment
manual.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed. See “Apple
CarPlay and Android Auto” under
“Phone” in the infotainment manual.
Voice
Select and the following may be
displayed:
.
Confidence Threshold
. Prompt Length
. Audio Feedback Speed
. Display “What Can I Say?” Tips

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Infotainment System 151
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 151
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
160 Driving and Operating
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 221
Trailer Towing . . . . . . . . . . . . . . . . 224
Towing Equipment . . . . . . . . . . . . 225
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 226
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Driving and Operating 161
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts062.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Driving and Operating 219
may not pass a smog-check test.
SeeMalfunction Indicator Lamp
(Check Engine Light) 0117. If this
occurs, return to your authorized
dealer for diagnosis. If it is
determined that the condition is
caused by the type of fuel used,
repairs may not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see “Prohibited
Fuels” inFuel 0218.
Fuel Additives
To keep fuel systems clean, TOP
TIER detergent gasoline is
recommended. See Fuel0218.
If TOP TIER detergent gasoline is
not available, one bottle of GM Fuel
System Treatment Cleaner added to
the fuel tank at every engine oil
change, can help. GM Fuel System
Treatment Cleaner is the only gasoline additive recommended by
General Motors. It is available at
your dealer.
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
. To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not reenter the vehicle
while pumping fuel.
(Continued)
Warning (Continued)
.Keep children away from
the fuel pump and never let
children pump fuel.
. Fuel can spray out if the
refueling nozzle is inserted
too quickly. This spray can
happen if the tank is nearly
full, and is more likely in hot
weather. Insert the refueling
nozzle slowly and wait for
any hiss noise to stop prior
to beginning to flow fuel.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Driving and Operating 221
Warning (Continued)
.Use approved fuel
containers.
. Remove the container from
the vehicle, trunk, or pickup
bed before filling.
. Place the container on the
ground.
. Place the nozzle inside the
fill opening of the container
before dispensing fuel, and
keep it in contact with the fill
opening until filling is
complete.
. Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle 0297. For
towing the vehicle behind another
vehicle such as a motor home, see
Recreational Vehicle Towing 0298.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.
Become familiar with the state
and local laws that apply to
trailer towing. .
Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
. Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
. Vehicles can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts
too often under heavy loads and/
or hilly conditions.
. Do not use Adaptive Cruise
Control when towing.
. The Forward Automatic Braking
system should be set to Off
when towing. See Forward
Automatic Braking (FAB) 0210.
. Turn off Lane Keep Assist (LKA)
when towing.
. Turn off Parking Assist when
towing.
. Front Pedestrian Braking should
be on Off or Alert.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Customer Information 325
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 325
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 327
Customer Assistance for Text Telephone (TTY) Users . . . . . 328
Online Owner Center . . . . . . . . . 328
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 329
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 329
Scheduling Service Appointments . . . . . . . . . . . . . . . 331
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 331
Collision Damage Repair . . . . . 332
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 334
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 335
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 335 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 336
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 336
Event Data Recorders . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Infotainment System . . . . . . . . . . 338
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be