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OnStar 371
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

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372 OnStar
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an

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OnStar 373
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
For myBuick mobile app information
and compatibility, see
www.my.buick.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

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374 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

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Index 383
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . .117
Compass . . . . . . . . . . . . . . . . . . . . . . . 126
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 372
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 220
Control of a Vehicle . . . . . . . . . . . . . 186
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 137
Cooling . . . . . . . . . . . . . . . . . . . . 176, 180
Cooling System . . . . . . . . . . . . . . . . . 272
Courtesy Lamps . . . . . . . . . . . . . . . . 171
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 361
Cruise Control . . . . . . . . . . . . . . . . . . 224 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 226
Cupholders . . . . . . . . . . . . . . . . . . . . . 117
Customer Assistance . . . . . . . . . . . 358 Offices . . . . . . . . . . . . . . . . . . . . . . . . 357
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information Service PublicationsOrdering Information . . . . . . . . 364 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 355
D
Damage Repair, Collision . . . . . . . 362
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 368
OnStar . . . . . . . . . . . . . . . . . . . . . . . 368
Data Recorders, Event . . . . . . . . . 367
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 186
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 374
Distracted Driving . . . . . . . . . . . . . . . 185
Dome Lamps . . . . . . . . . . . . . . . . . . . 171
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 147
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 354
Drive Systems All-Wheel Drive . . . . . . . . . . 216, 281
Driver Assistance Systems . . . . . 234 Driver Information
Center (DIC) . . . . . . . . . . . . . 148, 150
Driver Mode Control . . . . . . . . . . . . 222
Driving Assistance Systems . . . . . . . . . . 239
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 253
Defensive . . . . . . . . . . . . . . . . . . . . . 186
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 186
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . 188
Off-Road . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . 196
Wet Roads . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 176
E
Electric Parking Brake . . . . . . . . . . 218
Electric Parking Brake Light . . . . 142
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 261

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Index 385
G
Garage Door Opener . . . . . . . . . . . 162Programming . . . . . . . . . . . . . . . . . 162
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 283
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 137
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . 135
Trip Odometer . . . . . . . . . . . . . . . . 135
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 131
General Information Service and Maintenance . . . . . 339
Towing . . . . . . . . . . . . . . . . . . . . . . . . 253
Vehicle Care . . . . . . . . . . . . . . . . . . 264
Glove Box . . . . . . . . . . . . . . . . . . . . . . 117
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . 170
Head Restraints . . . . . . . . . . . . . . . . . 61
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 284
Automatic . . . . . . . . . . . . . . . . . . . . . 169 Headlamps (cont'd)
Bulb Replacement . . . . . . . . . . . . 285
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
High-Beam On Light . . . . . . . . . . 146
High/Low Beam Changer . . . . . 168
Lamps On Reminder . . . . . . . . . 147
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 72
Steering Wheel . . . . . . . . . . . . . . . 123
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Heated Mirrors . . . . . . . . . . . . . . . . . . . 52
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . 176, 180
High-Beam On Light . . . . . . . . . . . . 146
High-Speed Operation . . . . . . . . . . 303
Hill and Mountain Roads . . . . . . . . 194
Hill Start Assist (HSA) . . . . . . . . . . 219
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 76
HVAC . . . . . . . . . . . . . . . . . . . . . . 176, 180
I
Ignition Positions . . . . . . . . . . . . . . . 200
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 50
Indicator Pedestrian Ahead . . . . . . . . . . . . 144
Vehicle Ahead . . . . . . . . . . . . . . . . 144
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 97
Infotainment . . . . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . 368
Instrument Cluster . . . . . . . . . . . . . . 132
Interior Rearview Mirrors . . . . . . . . . 53
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 324
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 296
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 171
Daytime Running (DRL) . . . . . . 169
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 171

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Index 389
SeatsHead Restraints . . . . . . . . . . . . . . . . 61
Heated and Ventilated Front . . . . 68
Heated, Rear . . . . . . . . . . . . . . . . . . . 72
Lumbar Adjustment, Front . . . . . . 64
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 65
Power Adjustment, Front . . . . . . . 63
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reclining Seatbacks . . . . . . . . . . . . 64
Third Row Seat . . . . . . . . . . . . . . . . . 73
Securing Child
Restraints . . . . . . . . . . . . . . . . 111, 113
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 146
OnStar . . . . . . . . . . . . . . . . . . . . . . . 371
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 49
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 49
Service . . . . . . . . . . . . . . . . . . . . . . . . . 183 Accessories andModifications . . . . . . . . . . . . . . . . 265
Doing Your Own Work . . . . . . . . 265
Maintenance Records . . . . . . . . 351
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 339
Parts Identification Label . . . . . 352
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 364
Scheduling Appointments . . . . . 361 Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 142
Services Special Application . . . . . . . . . . . 346
Servicing the Airbag . . . . . . . . . . . . . 94
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 205
Out of Park . . . . . . . . . . . . . . . . . . . 206
Side Blind Zone Alert (SBZA) . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 170
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 323
Special Application Services . . . . 346
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 353
Speedometer . . . . . . . . . . . . . . . . . . . 135
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 144
Start Assist, Hill . . . . . . . . . . . . . . . . . 219
Start Vehicle, Remote . . . . . . . . . . . 36
Starting the Engine . . . . . . . . . . . . . 202
Steering . . . . . . . . . . . . . . . . . . . . . . . . 187 Heated Wheel . . . . . . . . . . . . . . . . 123
Wheel Adjustment . . . . . . . . . . . . 123
Wheel Controls . . . . . . . . . . . . . . . 123
Storage Areas Cargo Management System . . .118 Storage Areas (cont'd)
Center Console . . . . . . . . . . . . . . . .118
Glove Box . . . . . . . . . . . . . . . . . . . . .117
Roof Rack System . . . . . . . . . . . . 120
Sunglasses . . . . . . . . . . . . . . . . . . . .118
Storage Compartments . . . . . . . . . 117
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 196
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 57
Sunglass Storage . . . . . . . . . . . . . . . 118
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 239
Infotainment . . . . . . . . . . . . . 175, 368
Roof Rack . . . . . . . . . . . . . . . . . . . . 120
Systems Driver Assistance . . . . . . . . . . . . . 234
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 135
Text Telephone (TTY) Users . . . . 358
Theft-Deterrent Systems . . . . . . . . . 50Immobilizer . . . . . . . . . . . . . . . . . . . . . 50
Third-Row Seats . . . . . . . . . . . . . . . . . 73
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126