2018 AUDI Q7 lock

Cockpit overv ie w
Stop the engine and do not continue driving.
Check the engine oil leve l¢
page 322.
- If the engi ne oil leve l is too low, add engine o il
r:!> page 322. On ly cont inue driv ing once the in ­
dicator light turns
off.
- If the engi ne oil level is cor rect and t he i nd ica­
tor lig ht st ill tur ns on, tur n the eng ine
off a nd
do no t continue driving. See an authorized Audi
dealer or authori zed A udi Se rvice Fac ility for as­
sistance .
(D Tips
The oil pressu re warning is not an o il level in ­
dicator. Always check the o il level reg ularly .
'1'.::r,. Engine oil level (MIN)
Applies to: vehicles with oil level warning
• Please add oil immediately .
Add engine oil immed iate ly r:!> page 322.
Ill Plea se add ma x. x qt (l) oil. You can contin­
u e dri ving
Add the maximum amoun t of oil indicated in the
d isplay as soon as possible ¢
page 322 .
@-Steering lock
• Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock . You cannot turn the ignition on .
Do
not tow your vehicle because it cannot be
steered. See an authorized Audi dealer or author ­
ized Audi Service Fac ility for assistance.
!\II Steering lock: malfunct ion! Please contact
Service
There is a malfunc tion in the elec tronic stee ring
loc k.
Dr ive to an a uth o rized Aud i dea le r or a uth o rized
Aud i Serv ice Fac ility immediately to have the
malfun ct io n corre cte d.
24
A WARNING
Do not tow your vehicle when there is a mal­
function in the electron ic steer ing lock -thi s
i ncreases the risk of an acc ident.
-e Engine start system
• Engin e start sy st e m: malfunction! Plea se
contact Service
Do not sw itch the ignition off because you may
not be able to switch it on again .
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediate ly to have the
malfunction corrected .
=:3 Engine start system: malfunct ion! Please
conta ct Ser vice
-
There is a ma lf u nction in the engine star ting sys ­
tem.
D rive to an author ized A udi dealer or au tho riz ed
A udi Se rvice Fac ility immed iate ly to have the
malfunction correc ted.
~ Hood
• Warning! Hood i s not locked . Stop vehicle
and che ck the lock
If the indicato r light turns on and the message
appears, the hood locking mechanism is not en ­
gaged correctly .
Stop immediately and close t he hood
¢ page 32 0.
0 /Q Air suspension
Applies to: vehicles with air suspension
• Air suspension: malfunction. Safel y stop ve­
hicle. Steering and ground clearance limited
D ue to a sys tem m alfu nct ion, yo ur vehicle's
ground clearance is very low at the front or rear
axle* (in vehicles with all-wheel steering) . Be ­
ca use of this, the w heels no long er have enoug h
clearance to steer correctly.
See an author ized Audi dealer or au thori zed A udi
Service Facility for assistance.
...

• Air suspension: malfunction! You can con­
tinue driving slowly. Speed limited to max.
35 mph (60 km/h )
There is a malfunc tion that can result in restrict ­
ed driving stability . The speed is limited to a
maximum of 35 mph (60 km/h).
Dri ve to an autho rized Aud i dea le r or authorized
Aud i Service Facility immedia tely to have the
mal funct ion corrected.
• Air suspension: malfunction! You may con­
tinue driving slowly at max. 35 mph (60 km/h)
There is a malfunction that can result in restrict­
ed driving stability.
Drive to an authorized Aud i dea ler or aut horized
Aud i Service Facility immediately at a maximum
speed of 35 mph (60 km/h) to have the malfunc­
tion cor rected.
• Air suspension: service mode. Vehicle can be
moved but handling may be impaired
Carefu lly drive to an authorized Audi dealer or
author ized Audi Service Facility immed iate ly to
have the serv ice mode deactivated.
II Air suspension: malfunction! Please contact
Service
There is a system malfunct ion that can result in
restricted driving stability or reduced ground
clearance.
Dri ve to an autho rized Aud i dea le r or authorized
Aud i Service Facility im media tely to have the
mal funct ion corrected.
II Air suspension: vehicle too low. Limited
ground clearance
The ground clearance is very low due to a system
malfunction . Wait until the air suspens ion sys­
tem has restored normal ground clearance. Oth­
e rw ise, conditions such as an uneven road sur face
can lead to veh icle damage.
B Suspension: malfunction! You may continue
driving
Cl a:, ;::j There is a suspension control malfunction.
" N ,-1 0
0
::r ' Cockpit overview
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediate ly to have the
malfunction corrected.
nl & Electronic Stabilization Control (ESC)
If the bl ind icator light blinks while driv ing, the
ESC or ASR (Anti-Slip Regulation) is act ively regu­
lating .
If the DJ indicator light turns on, the system has
switched the ESC off. In t his case, you can switch
the ignit io n off and then on to switch the ESC on
again. The ind icator light turns off when the sys­
tem is functioning fully.
If the II ind icator light turns on, ESC was
switched off using the
l~Offl button c> page 142.
Stabilization control (ESC/ ABS): malfunction!
See owner's manual
If the bl indicator light and the~ (USA mod­
els);tiJ (Canada mode ls) ABS indicator light turn
on and the message appears, there is a malfunc ­
t ion in the ABS or the e lectron ic differentia l lock .
This also causes the ESC to malfunction. The
brakes still function with their normal power, but
ABS is not active .
Drive to an authorized Audi dealer or authorized
Audi Service Facility immed iate ly to have the
malfunction corrected.
(D Tips
For additional informat ion on ESC and ABS,
see
c> page 142.
!I..' Safety systems
The E,I indicator light mon itors the safety sys­
tems .
If them indicator light turns on or blinks, there
is a ma lfunction in a safety system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immed iate ly to have the
malfunction corrected.
25

Opening and closing
Central locking
Description
You can lock and un lock the veh icle centrally . You
h ave the following options:
- Remote control key
c> page 32,
-Sensors in the door hand les* c> page 32,
- Lock cylinder on the driver's door c:> page 34,
or
- Interior central locking switch
c:> page 33.
Turn signals
The turn s ignals flas h tw ice when yo u unloc k the
ve hicl e and flash once when you lock the veh icle.
If they do not flas h, then one of the doors, the
l uggage compartment lid or the hood is not
closed.
Automatic locking (Auto Lock )
The Auto Lock f unct io n loc ks all doors and the
l uggage compartment lid on ce the speed has ex ­
ceeded approximately 9 mph (15 km/ h).
The vehicle ca n be un loc ked if the open ing f unc­
tion in t he centra l lock ing system sw itch is used
or one of the door handles is pulled.
I n t he event of a crash with a irbag deployment,
the doo rs will a lso automat ica lly unloc k to allow
access to t he ve hicle.
Selective door unlocking
The doors and luggage compartment lid w ill lock
when they close . You can set in the Infotainment
system whether
only the driver's door or the en­
tire ve hicle should be unlocked w hen unlocking
c:>page 34.
Unintentionally locking yourself out
Only lock your veh icle when all of the doors and
the luggage compa rtme nt lid a re closed and the
r emote control key is not in the vehicle. This
h e lps to p revent yo u from locking yourse lf out
o a ccident ally. a:, ......
~ The follow ing cond it io ns prevent you from lock-
"' 8 in g your remote contro l key in the veh icle: 0 ::r ' Open ing and cl osing
-If the driver's door is open, the vehi cle cannot
be locked by pressing the
l'.D button on the re ­
mote contro l key o r by touching the locking
sensor* on a door.
- If the most recently used convenience key* is
detected in the luggage compartment, the lug­
gage compartment lid automatica lly unlocks
aga in after closing it.
- If the convenience key* that was last used is de­
tected ins ide the veh icle, then the vehicle can­
not be locked from the outside .
Closing aid on the do ors *
T he vehicle doors a re equipped with closing aids.
When closing a door, yo u on ly have to let it fall
li ghtly into the latch. It then closes automatically
¢ ,&. .
A WARNING
-
-If you leave the vehicle, sw itch the ignition
off and take the veh icle key with you . This
applies pa rtic ula rly when children remain in
the vehicle. Ot herwise, ch ildren cou ld start
the engine or opera te e lectr ical equipme nt
(such as power w indows), which increases
the risk of an accident.
- No one, especi ally children, should stay in
the vehicle when it is locked from the out ­
side, because the windows can no longer be
opened from the inside
c:> page 35. Locked
doors make it more diffic ult for eme rgency
workers to get into the vehicle, which puts
lives at risk .
A WARNING
Applies to: vehicles with closing aids on the doors
-To reduce the r is k of injury, m ake sure that
the area where the d oor is closing is cle ar
du ring the closing process.
- Th e closing process ca n be stopped at any
time by pulling on the ou ter or inne r door
handle.
(D Tips
- Do not leave valuables unattended in the ve-
hicle. A lo cked ve hicl e is not a sa fe! ..,
29

Opening and closing
-The LED in the driver's door rail blinks when
you lock the vehicle . If the LED lights up for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Fac ility.
Key set
Fig . 15 Your vehicle key set
@ Remote control key or convenience key*
The convenience key* is a remote control key with
special functions
c:> page 32 and c:> page 77.
You can unlock/lock your vehicle with the remote
control key. A mechan ical key is integrated in the
remote control key
c:> page 31.
@ Key fob with vehicle code
Applies to vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code . For additional information, see
c:> page 19 7 .
Replacing a key
If a key is lost, see an authorized Audi dealer or
author ized Audi Service Facility. Have this key de­
activated . It is important to bring all keys wit h
you . If a key is lost, you should report it to your
insu rance company .
Number of keys
You can check the number of keys ass igned to
your vehicle in the Infotainment system. To do this, select the
I MENU ! button> Vehicle> left
control button >
Service & checks > Vehicle in-
30
formation . This way, you can make sure that you
have all the keys when purchasing a used vehicle.
Electronic immobilizer
The immobilizer p revents unauthorized use of
the vehicl e.
Under certain circumstances, the vehicle may not
be able to start if there is a key from a different
vehicle manufacturer on the key chain .
Data in the master key
When driving, service and maintenance-relevant
data is cont inuous ly stored in your remote con­
trol key. Your Audi se rvice advisor can read out
th is data and tell you about the work your vehicle
needs . T his applies also to veh icles w ith a con­
venience key*.
Personal convenience settings
If two people use one vehicle, it is recommended
that each person always uses their own remote
control key. When the ignition is turned off or
when the vehicle is locked, pe rsonal convenience
settings for the following systems are stored and
ass igned to the remote master key.
- Climate cont rol system
- Steeri ng wheel heating*
- Central lock ing system
- Interior lighting*
- Exter ior lighting
- Rain sensor
- Memory function*
- Park ing aid*
- Adapt ive cru ise control*
- Active lane assist*
- Side assist*
- Traffic jam assist*
- Distance warning*
- Night vision assist*
- Audi pre sense*
- Speed warning*
The stored settings are automatically recalled
when you unlock the vehicle, open the doors or
turn o n the ignition . .,..

a co ...... N r--. N ...... 0
0
:E ' (D Note
Protect the remote control key against high
temperatures and d irect sunlight.
@ Tips
- The operation of the remote control key can
be temporarily disrupted by interference
from transmitters near the vehicle working in the same frequency range (such as a cell
phone or radio equipment). Always check if
your vehicle is locked!
- For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
Qpage380.
Removing the mechanical key
F ig. 16 Remote control master key: removing the mechani­
ca l key
... Press the release buttons@¢ fig. 16 and re­
move the mechanical key from the remote con­
trol key.
Using the mechanical key, you can:
- Lock/unlock the glove compartment.
- Manually lock/unlock the vehicle
¢page 34.
-Mechan ically lock the doors¢ page 34.
Opening and closing
LED and battery in the remote control key
Fig. 17 Remote control key: removing the batte ry holder
Fig. 18 Remote control key (rear side): removing the bat­
tery holder
LED on the remote control key
The L ED@ informs you of the remote con trol key
function .
... If you press a button briefly, the LED blinks
once .
... If you press and hold a button (convenience
open ing/closing), the LED b links several times.
... If the LED does not blink, the remote control
key battery is dead. The
Ill in dicator light turns
on and the message
Remote control key: re­
place key battery
appears in the driver infor­
mation system. Replace the battery in the re­
mote control key.
Replacing the remote control key battery
... Press the re lease buttons @¢ fig. 17 and re­
move the mechanical key .
... Press the release buttons ©¢
fig. 18 on the
battery holder while pull ing the battery holder
out of the remote control key in the direct ion of
the arrow .
... Insert the new batte ry with the"+" facing
down .
31

Opening and closing
,.. Slide the battery holder carefully into the re ­
mote control key .
,.. Insert the mechanica l key.
@ For the sake of the environment
Discharged batteries must be disposed of us­
ing methods that will not harm the environ­
ment. Do not dispose of them in household
trash.
@ Tips
The replacement battery must meet the same
specifications as the original battery in the re­
mote control key.
Unlocking /locking by remote control
F ig . 19 Remote control key: button prog ramming
,.. To unlock the vehicle, press the CD button
¢fig . 19.
,.. To lock the vehicle, press the (I) button one
time
c> _& .
,.. To unlock the luggage compartment lid, press
the~ button briefly .
,.. To open the luggage compartment lid, press
and hold the~ button for at least one second.
,.. To trigger the alarm , press the red
I PANIC I but­
ton. The vehicle horn and emergency flashers
will activate.
,.. To switch off the alarm, press the red
I PANIC I
button again.
If you unlock the vehicle and do not open any of
the doors, the hood, or the luggage compart­
ment lid within 4S seconds, the vehicle automati­
cally locks again. This feature prevents the vehi­
cle from being accidentally left unlocked over a
long period of time.
32
The settings in the Infotainment system deter­
mine if the entire vehicle or only the driver's door
i s unlocked when unlocking the vehicle
c> page34.
A WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be­
cause the windows can no longer be opened
from the inside
c> page 35. Locked doors
make it more difficult for emergency workers
to get into the vehicle, wh ich puts lives at
risk.
(D Tips
- Only use the remote control key when you
are within v iew of the vehicle.
- The vehicle can only be locked when these­
lector lever is in the "P" position .
- Do not use the remote control when you are
inside the vehicle . Otherwise, you could un­
intentionally lock the vehicle. If you then try
to open a door, the anti-theft alarm will
trigger. If this happens, press the unlock
button
m.
- Only use the panic function in an emergen­
cy .
Unlocking /locking with the convenience
key
App lies to: vehicles with co nvenience key
The doors and luggage compartment lid can be
unlocked/locked without using the remote con­
trol key.
Fig. 20 Door handle: locki ng t he veh icle
"' .. N 0 :;
:1,

a co ...... N r--. N ...... 0
0
:E ' Unlocking the vehicle
.,. Grip the door handle . The door unlocks auto-
matically.
... Pull on the door handle to open the door.
Locking the v ehicl e
.,. Se lect the "P" position. The vehicle cannot be
locked if "P" is not se lected .
.,. To lock the veh icle, close the door and touch
the sensor in the door hand le
once c:> fig. 20 . Do
not hold the door handl e while doing this .
You can u nlock/lock the vehicle at eve ry door.
The remote cont rol key cannot be more than ap­
proximately 4 f eet (1.S m) away from the door
handle. It makes no difference whether the mas­
ter key is in you r jacket pocket or in your brief­
case, for example .
If you hold the door handle while locking, this
can impair th e lock ing funct ion.
The door ca nnot be opened for a br ief per iod di­
rect ly after locking it. Th is way you have the op ­
portunity to check if the doors locked correctly.
The settings in the Infotainment system deter­ mine i f the entire vehicle or only one of the doors
is unlocked when unlocking the vehicle
c:> page34 .
_& WARNING
Read and following all WARNINGS<=>&. in De ­
scription on page
29.
(D Tips
I f your vehicle is left standing fo r a long peri ­
od of time, note the following:
- The energy management system gradually
turns off unnecessary convenience functions
to prevent the vehicle battery from draining
and to maintain the vehicle 's abi lity to start
for as long as possib le. You may not be able
to unlock your vehicle us ing the convenience
key .
Op eni ng and clos ing
(D Tips
Unlocking with the convenience key (keyless
access) can be deactivated in the Infotain-
ment system
<=> page 34.
Central locking switch
Fig . 2 1 D rive r's doo r: centra l lock ing swi tc h
... To lock the vehicle, press the Efi button <=> A-
.. To unlock th e vehicl e, pr ess the @ button.
When locking the vehicle with the central locking switch , the following app lies:
- Opening the doors and the luggage compart­ ment lid from the outside is no t possib le for se­
curity reasons, such as when stopped at a light .
- The LED in the centra l locking sw itch turns on
when all doors are closed and locked .
- You ca n open the doo rs individua lly from the
inside by pulling the doo r handle .
- I n the event of a crash with ai rbag deployment ,
the doo rs unlock a utoma tically to allow access
to the vehicle .
.&_ WARNING ~ -
- The central locking switch a lso works when
the ignition is switched off and automatica l­
ly locks the entire vehicle when the
Efi but ­
ton is pressed .
- The central locking switch is inoperative
when the vehicle is locked from the outs ide.
- Locked doors make it more difficult for
emergency workers to get into the vehicle,
which puts lives at risk. Do not leave anyone
behind in the vehicle, especially children.
- Read and following all WARNINGS
c:> &. in
Description on page
29 . ..,.
33

Opening and closing
@ Tips
Your vehicle locks automat ica lly when it
reac hes a spee d of 9 m ph (15 km/ h) (Aut o
Loc k)
¢ page 29. You can unlock the vehicle
aga in us ing the
63 button i n the central lock-
ing sw itch.
Setting the central locking system
You can set which functions are controlled by the
central locking system .
.,. Se lect in the Infotainment sys tem: IMEN UI but­
ton
> Vehicle > left contro l button > Vehicle
settings
> Central locking .
Door unlocking -
you can decide if All doors or
only the
Driver's door should unlock . The lug­
gage compartment lid also un locks w hen
All is
selected . If yo u se lect D river's door* in a vehicle
w ith a
convenience key , onl y the dr iver's door
w ill unloc k w hen you grab t he d river 's doo r han­
d le. If you gra b anothe r door handle, t he e ntir e
ve hicl e w ill be unl ock ed.
If you select
Driver's door , all the doors and l ug­
gage com part men t lid w ill u nlock if yo u press th e
m bu tton on the remote co ntrol key tw ice.
Applies to: vehicles w ith convenience key:
Open
with convenience key -
you ca n deactivate t he
f u nction for unloc king v ia the sensor . T he f unc­
tion fo r locking via the se nso r will s till be e nabled
¢ page 32.
Disable rear lid handle -if you select On , the lug­
gage com part men t lid ha ndl e is locked . In t his
case, t he lugg age co mpartme nt lid c an be
ope ned wi th the
cs button on the rem ote c on­
t rol key or w ith the unlo ck butto n in th e drive r's
door. In ve hicles wit h a co nvenience key *, yo u can
still ope n the l uggage compa rtme nt lid usin g the
handle if a n author ized remote cont rol key is
nea r the p rox imity se nsor *.
Fold mirrors * -if yo u selec t On, th e exterio r re ar­
view mir rors fold in automat ically whe n you press
the ~ button on the remo te control key or to uch
the sensor * in the han dle.
ll Thi s fun ctio n is not ava ilab le in all c oun tries.
34
Tone when locking1
) -if yo u se lec t On , a tone
will sound w hen yo u loc k the vehicle.
Mechanically locking/unlocking the doors
If the central locking fails, y ou must unlock/lock
the doors separately .
Fig. 22 D rive r's doo r: doo r lock cy li nder
Fig. 23 Door: mech anically lock ing
Unlocking/locking the driver's door with the
mechanical key
.,. Rem ove the mec hanical key ¢ page 31.
.,. In ser t th e key in to the slot unde r the door han ­
d le and pull the cap off ¢
fig. 22.
.,. To unlo ck the drive r's door, turn th e key to t he
unlo ck posi tio n@ ¢
fig. 22 .
.,. To loc k the driver 's doo r, se lect t he "P" position
an d turn the key
once to the clos ing pos ition @
q &.
Locking the front passenger's door/rear
doors with the mechanical key
The mec hanical lock is located on the edge of the
front passenger 's doo r and the rear doors. It is
o nl y visib le w hen the door is o pen .
.,. Remove the mec hanical key
q page 31.