Emergency assistance
Emergency assistance
General information
.,. Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a level surface .
It you are on a steep hill, be especially careful.
.,. Set the parking brake .
.,. Switch the emergency flashers on .
.,. Set up the warning triangle r=;,page 312 .
.,. Have the passengers exit the vehicle . They
should move to a safe place, for example be
hind a guard rail.
A WARNING
Follow the steps given above. This is for your
protection and the for the safety of other driv
ers.
Equipment
Warning triangle
Applies to: vehicles with warning triangle
Fig. 270 L uggage co mpartm ent lid : w arnin g triangle
The warning triangle placed in the vehicle at the
factory is located in the luggage compartment.
.,. To remove the warning triangle, press the fas-
tener in the direction of the arrow and fold the
holder down.
The luggage compartment lid is only designed to
hold the warning triangle offered by the Audi
Genuine Accessories program.
312
Vehicle tool kit
Applies to: vehicles with vehicle toot kit
Fig. 271 Lu gg age compartment : cargo floor cove r folded
upward
Fig. 272 Luggage compartment: examp le of vehicle toot
kit and vehicle j ack
The vehicle tools and vehicle jack* are stored in
the luggage compartment under the floor cover .
.,. Lift the cargo floor by the plastic handle .
.,. Hook the handle into the luggage compartment
seal
r:;, fig. 2 71 .
.,. Turn the handwheel counter-clockwise and re
move it .
.,. Remove the spare tire* to access the vehicle
tool kit
~ fig. 271 .
Depending on the equipment , the veh icle tool kit
may be located under the spare tire, under an
other cover or in the tool box.
The position of the vehicle jack* may vary .
A WARNING
Improper use of the veh icle jack can cause se
rious personal injuries.
-Never use the screw driver hex head to
tighten wheel bolts, since the bolts cannot
attain the necessary tightening torque if you
..,.
u. co .... N
" N .... 0 0 :c '
c ident.
- The factory-supplied jack is intended on ly
for your vehicle m odel. Under no circum
stances should it be used to lift heavy
vehicles or other loads; you r isk injuring
yourself .
- Never start the en gine when the vehicle is
ra ised, which could cause an accident .
- Support the veh icle secure ly w ith appropr i
ate stands if work is to be performed under
neath the vehicle; otherwise, there is a po
tent ial risk for in ju ry .
- Never use the jack supplied with your Audi
on another vehicle, particularly on a heav ier
one . The jack is only suitable for use on the
vehicle it came w it h .
(D Tips
The vehicle jack* in your vehicle is mainte
na nee -free .
Replacing wheels
Before changing a wheel
Observe the following precautions for your own
and your passenger's safety when changing a
wheel.
.,. After yo u experience a tire fail ure, pull the car
we ll away from moving t raffic and t ry to rea ch
level g round before you s top ¢&, .
.,. All passengers sho uld lea ve the ca r and move
to a saf e location (for instance, be hind t he
guardrai l) ¢ &, .
.,. Engage the parking brake to prevent you r vehi
cle from rol ling
unintentionally ¢ A_.
.,. Move selector lever to position P ¢ A_.
.,. If you a re towing a trailer, unh itch the trailer
from your ve hicle.
.,. Take the jack and the spare tire ou t of the lug
gage compa rtment
¢ page 312.
A WARNING
You or your passengers cou ld be inju red wh ile
chang ing a wheel if you do not follow these
safety precautions :
Emergenc y ass is tanc e
-If you have a flat tire, move a safe distance
off the road. Turn off the eng ine, turn the
emergency flashers on and use other warn ing dev ices to alert other motorists .
- Make sure that passengers wait in a safe
p lace away from the vehicle and well away
from the road and traff ic .
- To help prevent the veh icle from moving
suddenly and possib ly slipping off the jack ,
always fu lly set the par king brake and block
the front and back of the wheel diagonally
opposite the wheel being changed. W hen
one front w heel is li fted off the gro und,
p lacing the Au tom atic Transmi ssion in P
(Park) will
not p revent the vehicle from
mov ing.
- Before you change a wheel, be sure the
g ro u nd is leve l and firm. If necessary, use a
sturdy board under the jack .
- Always s tore the vehicle tool ki t, the jack
an d the replaced tire in the luggage com
pa rtment ¢
page 213 .
(D Tips
Befo re c hangin g the wheel, you mus t activ ate
the jacking mode, so that the a utomat ic con
tro ls for the Adaptive Air Suspension do not
make it more di fficult to lift the vehicle with
the jack
¢ page 315 .
Changing a wheel
When you change a wheel , follow the sequence
described below step -by-step and in exactly that
order .
1. Activate the vehicle jack mode ¢ page 315 .
2. Remove the de corative wheel cover *. For
more detai ls see
a lso ¢ page 314, Decora
tive wheel covers
or ¢ page 314, Wheels
with wheel bolt caps .
3. Loosen the wheel bolts ¢ page 315 .
4. Loca te t he p roper mount ing point for the
jac k and alig n the jack be low that po int
¢page 315 or ¢ page 316.
S. Rai se the ca r wi th the jack ¢ page 315 or
¢page 316 .
313
Emergency assistance
6. Remove the wheel with the flat tire and then
install
the spare r::!> page 318.
7. Tighten all wheel bo lts light ly .
8. Lower the veh icle w ith the jack.
9. Use the wheel bolt wrench and firmly t ighten
a ll whee l bolts
r::!> page 315 .
10 .
Replace the decorative wheel cover* .
11. D eactivate the vehi cle jack mode in the MMI:
ICAR I fu nction bu tton > Car systems con trol
b utt on
> Servicing & c heck s > Air susp .: ja ck
mode > Off.
The vehicle jack mode switches off a utomat ically
at speeds above
10 k m/ h.
_& WARNING
Alw ays read and fo llow all WARNI NGS and in
formation
c::> .&. in AB: Raising the vehicle on
poge316an d
¢page 319.
After changing a wheel
A wheel change is not complete without the do
ing the following.
• A lway s store the vehicle tool kit, the jack* a nd
t he repl aced t ire in the luggage compartment
r::!:> poge 213.
• Check the tire pre ssure on the spare whee l im
med iate ly after mount ing it.
• As soon as possible, have th e tightening tor
ques
on all wheel bolts checked with a torque
wrench. The correct tightening torque is
90 ft
lb
(120 Nm) .
• Have the fla t tire replaced as soon as possible .
(D Tips
- If you notice that the whee l bolts are cor
r oded and diffic ult to t urn wh ile cha nging a
tire, they should be rep laced before you
c hec k th e tighte ning torque .
- Drive a t reduced speed until you have the
tightening torques c hec ke d .
- After changi ng a wheel, the ti re pressure in
a ll four tires must be chec ked/corrected and
the tire pr ess ure mon itoring indicato r mus t
be store d in t he MM I
r::!:> page 302 .
314 Decorative wheel covers
App
lies to : vehicles with decorative w heel covers
The decorative wheel covers must be removed
first to access the wheel bolts.
F ig. 273 Changing a whee l: Remov ing t he whe el cover
Removing
• Insert the hook (p rovided w ith the vehicle tool
kit) i n the hole in the wheel hu b cover .
• Pull off the decorative wheel cover r::!:> fig. 273 .
Wheels with wheel bolt caps
Applies to: vehicles with w heel bolts with caps
The cops must be removed first from the wheel
bolts before the bolts con be unscrewed.
Fi g. 274 Chang ing a wheel: remov ing the w heel bo lt caps
Removing
• Push the plastic clip (prov ided with the vehicle
tool k it) over the whee l bolt cap until the inner
reta iners on the clip a lign with t he edge of the
cover.
• Remove the cap with t he plastic clip (veh icle
t oo l kit )
r::!> fig. 274.
Refitt ing
• Place the caps over the whee l bolts and push
them back on .
Emergency assistance
ground. The base @ must be vertical under the
lifting point@.
"'"Wind the jack up further until the flat tire
comes off the ground
c::> &, .
Position the vehicle jack only under the designat
ed lifting points on the sill
c::> fig. 2 76. There is ex
actly
one location for each wheel. The jack must
not be positioned at any other location
c::> .,&.c::>(!) .
An unstable surface under the jack can cause the
vehicle to slip off the jack. Always provide a firm
base for the jack on the ground. If necessary
place a sturdy board or similar support under the
jack . On
hard, slippery surfaces (such as tiles)
use a rubber mat or similar to prevent the jack
from slipping
c::> &. .
,& WARNING
-
-Yo u or your passengers could be injured
wh ile chang ing a wheel if you do not follow
these safety precautions:
- Position the vehicle jack only at the desig nated lifting points and align the jack .
Otherwise, the vehicle jack could slip and
cause an injury if it does not have suffi
cient hold on the vehicle.
- A soft or unstable surface under the jack may cause the vehicle to slip off the jack.
Always provide a firm base for the jack on
the ground.
If necessary, use a sturdy
board under the jack.
-On hard, s lippery surface (such as tiles)
use a rubber mat or similar to prevent the
jack from slipping.
- To help prevent injury to yourself and yo ur
passengers:
- Do not raise the vehicle until you are sure
the jack is securely engaged.
- Passengers must not remain in the vehicle
when it is jacked up.
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traff ic.
- Make sure jack position is correct, adjust
as necessary and then continue to raise
the jack.
316
- Changes in temperature or load can affect
the height of the vehicle.
(D Note
Do not lift the veh icle by the si ll. Pos ition the
vehicle jack only at the designated lifting
points on the sill. Otherwise, your vehicle will
be damaged.
(D Tips
The vehicle jack mode switches off automati
cally at speeds above 10 km/h .
58: Raising the vehicle
The vehicle must be lifted with the jack first be
fore the wheel can be removed.
Fig . 278 Sill panels : ma rkings
Fig. 279 Sill : posi tioning the vehicle jack
.,. Activate the vehicle jack mode in the MMI:
!CARI function button> Car systems control
button >
Servicing & checks > Air susp.: jack
mode > On .
.,. Engage the parking brake to prevent your vehi
cle from rolling unintentiona lly.
.,. Move the selector lever to position P.
"'" Find the marking (imprint) on the sill that is
nearest the wheel that will be changed
..,.
u. co .... N
" N .... 0 0 :c '
in g point on the sill for the vehicle jack .
~ Turn the vehicle jac k located under the lifting
point on the s ill to ra ise the jack until its arm @
¢
fig . 2 79 is located under the des ignated plas
t ic
mount ¢.&. in AB: Raising the vehicle on
page
316 ¢
gages in t he des ignated l ift ing po int in the doo r
s ill and the movable base @ lies flat on the
ground . The base @ must be
vertical under the
lifting point @.
~ Wind the jack up further unti l the flat tire
comes off the
ground ¢.&. in AB: Raising the
vehicle on page 316.
Position the vehicle jack onl y under the designat
ed lifting points on the sill
¢ page 315, fig . 276.
There is exactly one locat ion for each wheel. The
jack must not be pos itioned at any other location
¢ & in AB: Raising the vehicle on page 316¢ (!).
An unsta ble surf ace under the jack can cause the
vehicle to slip
off the jack . Always provide a firm
base for the jack on the ground. If necessary
place a sturdy board or similar support under the
jack . On
hard, slippery surfaces (such as tiles)
use a rubber mat or s imilar to prevent the jack
from
sl ipping ¢& .
.8, WARNING -
-Yo u or your passe ngers cou ld be inju red
w hil e chang ing a whee l if yo u do not follow
these safety precautions :
- Position the veh icle jack on ly at the desig
nated lifting points and align the jack .
Otherw ise, the vehicle jack could slip and
cause an injury if it does not have suffi
cient hold on the vehicle.
- A soft or unstable su rface unde r th e jack
may cause the vehicle to s lip off the jac k.
A lways p rovide a firm base fo r the jack on
t he grou nd. If ne cessary, use a stu rdy
board under the jack .
- On ha rd, s lippery surface (such as ti les)
use a rubber mat o r similar to prevent t he
jack from slipping .
- T o help prevent inju ry to yo urself and yo ur
passengers:
Em ergenc y ass is tanc e
-Do not raise the ve hicle until you are sure
the jack is secure ly engaged.
- Passengers must not remain in the vehicle
when it is jacked up.
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traffic.
- Make s ure jack position is correct, adjust
as necessary and then continue to raise
the jack.
- Changes in temperature or load can affect
the height of the veh icle.
@ Note
Do not lift the vehicle by the s ill. Pos ition the
vehicle jack on ly at the designated lifting
points on the sill. Otherwise, your vehicle wi ll
be damaged.
(D Tips
The vehicle jack mode switches off automati
cally at speeds above 10 km/h.
317
lL t:0 ....
'"" ......
'"" .... 0 0 :c '
Tires with unidirectional tr ead design
Tires with unidirectional tread design must be
mounted with their tread pattern pointed in the
right direction .
Using a spare tire with a tread pattern
intended for use in a specific direction
When using a spare t ire with a tread pattern in
tended fo r use in a specific direction, please note
the following:
- The direction of rotat ion is marked by an arrow
on the side of the tire .
- If the spare tire has to be installed in the incor
rect direction, use the spare tire only tempora
rily s ince the tire will not be able to achieve its
opt imum performance character istics with re
gard to aquaplaning, noise and wear .
- We recommend that you pay particular atten
t ion to this fact during wet weather and that
you adjust your speed to match road condi
tions.
- Replace the flat tire with a new one and have it
installed on your vehicle as soon as possible to
restore the handling advantages of a unidirec
tiona l tire .
Notes on wheel changing
Please read the information ~ page 290 if you
are going to use a spare tire which is different
from the tires on your vehicle.
After you change a tire:
- Check the tire pressure on the spare immedi
ately after installation.
- Have the wheel bolt tightening torque
checked with a torque wrench as soon as pos
sible by your authorized Audi dealer or a
qualified service station.
- With steel and alloy wheel rims, the wheel
bolts are correctly tightened at a torque of 90
ft lb
(120 Nm).
- If you notice that the wheel bolts are corroded
and difficult to turn while changing a tire ,
they should be replaced before you check the
tightening torque .
Emergency assistance
-Replace the flat tire with a new one and have
it installed on your vehicle as soon as possi
ble. Remount the wheel cover.
Until then , drive with extra care and at reduced
speeds.
A WARNING
- If you are going to equip your vehicle with
tires or rims which differ from those which
were factory installed, then be sure to read the information
Q page 290.
- Always make sure the damaged wheel or
even a flat tire and the jack and tool kit are
properly secured in the luggage compart
ment and are not loose in the passenger
compartment.
- In an accident or sudde n maneuver they
could fly forward, injuri ng anyone in the ve
h icle .
- Always store damaged wheel, jack and tools
securely in the luggage compartment. Oth
erwise, in an accident or sudden maneuver
they could fly forward, causing injury to pas
sengers in the vehicle.
Spare tires
General information
Applies to : vehicles wit h spare tire/space-saving spare tire
(com pact spa re tire)
Fig. 282 Lu ggage compar tmen t: ca rgo floor cover fo lded
upwa rd
The spare tire is intended for short-term use on-
-
ly. Have the damaged tire checked and, if neces
sary, replaced by an authorized Audi dealer or au
thorized Audi Serv ice Facility as soon as possible.
II>-
319
Emergency assistance
There are some restrictions on the use of the
spare tire. The spare tire has been designed spe
cifically for your type of vehicle. Do not replace it
with the spare tire from another type of vehicle.
There are different types of spare tires available
depending on the equipment
c::> page 320.
Removing the spare tire
• Lift the cargo floor by the plast ic ha ndle
c::> fig. 282.
• Hook the hand le into the luggage compartment
weathe r strip.
• Turn the handwheel counter-clockwise and re-
move it.
• Remove the spare tire.
Snow chains
For technical reasons, the use of snow chains on
the compact spare tire is not permitted.
If you have to drive w ith snow chains and a front
tire fails , mount the spare t ire in place of a rear
tire . Install the snow chains on the rear tire that
you removed, and install that in place of the
front tire that failed.
A WARNING
-After installing a spare tire, the tire pres sure must be checked as quickly as possible.
- Do not drive faster than 50 mph (80 km/h)
with a compact spare tire. Driving faster
than that increases the risk of an accident.
- To reduce the risk of an accident, avoid full
throttle acceleration, heavy braking, and
fast cornering with the compact spare t ire.
- To reduce the risk of an accident, never drive
with more than one compact spare tire.
- Norma l summer or winter tires must not be
mounted on the compact spare wheel rim.
A WARNING
- Never use the spare tire if it is damaged or if
it is worn down to the tread wear indicators.
- If the spare tire is more than 6 years old, use it only in an emergency and with ex
treme caution and careful dr iving .
- The spare tire is intended only for tempora
ry and short-term use.
It should be replaced
320
as soon as possible with the normal whee l
and tire.
- For technical reasons, the use of tire chains
on the spare tire is not permitted. If it is
necessary to drive with tire chains, the spare
wheel must be mounted on the front axle in
the event of a flat in a rear tire . The newly
ava ilable front wheel must then be installed
in place of the rear wheel w ith the flat tire.
Installing the tire chain before mounting
the wheel and tire is recommended.
- Loose items in the passenger compartment
can cause serious personal injury during
hard braking or in an accident. Never store
the inflatable spare tire or jack and tools in
the passenger compartment .
Spare tire types
Fig. 283 Luggage compartment: space -saving spa re t ire
(compact spare tire)
(D Spare tire*
If you have to mount a spare tire oppos ite the
running direction because of a flat tire , drive
ca refully and restore the correc t running direc
tion as soon as possible
<=:>page 319.
Emergency situations
& WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and that
could cause an accident.
Rear towing loop
Fig. 293 Rear bumper: re moving the cap
Fig. 294 Rear bumper : installi ng the towing loop
The threaded opening is located in the bumper
on the right rear side .
• Remove the towing loop from the vehicle tool
kit .
• Press the cap inward with brief, forceful pres
sure ¢
fig. 293 . The cap will loosen from the
bumper .
• Tighten the towing loop in the threaded open
ing until it
stops¢ fig. 294 and then tighten it
with a whee l wrench .
• After using, place the towing loop back in the
vehicle tool kit.
A WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
330
-
pulled out when towing the vehicle and that
could cause an accident .
Loading the vehicle onto a flatbed truck
Fig. 295 Vehicle on f latbed tru ck
Front hook up
• Align the vehicle with the centerline of the car
carrier ramp.
• Attach the winch hook to the front towline eye
previously installed.
Rear hook up
• Align the vehicle wi th the centerl ine of the car
carrier ramp.
• Attach the w inch hook to the rear towline eye
previously installed.
@ Tips
Check carefully to make sure the hook-up is
secure before moving the car up the flatbed
truck ramp.
Vehicle transport
Whenever you hove your vehicle transported, be
sure to note the following:
(D Note
Mount the tie-down chains/cables over the
running surface (ci rcumference) o f the tires.
Never secure the vehicle by the axle, the sus
pension struts or the front or rear towline
eye. For technical reasons, the pressure in the
suspension struts may change during the
transport and this will adversely affect vehicle handling.