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Care and cleaning
Component Situation Solution
P aint
Paint damage Refer to the paint number on the vehicle data label, repair
with touch up paint
c> page 245
Spilled fuel Rinse with water immediate ly
Surface rust Rust remover, then protect with hard wax; for questions,
consult an author ized Audi dealer or authorized Audi Serv-
i ce Facility .
Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.
Water no longer Protect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat with suitable polish; then apply paint protectant if
pa int has been pro- the polish that was used does not contain any protectant
tected/pa int looks
poor
Deposits such as in- Dampen with water immediately and remove with a micro -
sects, bird droppings, fiber cloth
tree sap and road salt
Grease-based con- Remove immediately with a mild soap sol ution
al and a
taminants such as soft cloth
cosmetics or sunb lock
Carb on p art s Deposits clean the same way as painted parts c> page 221
a) Mild soap solution: max im um two tablespoons of neutral soap in 1 quar t (1 liter ) of water
Interior cl eaning
Component Situation Solution
Windo ws
Deposits Glass cleaner, then
wipe dry
Decor ati ve part s/ Deposits Mild soap solutional
trim
Pl as tic part s
Deposits Damp doth
H eavier depos its Mild soap solution
al, detergent-free plastic clean ing solu-
tion, if necessa ry
Di spl ays Deposits Soft cloth with LCD cleaner
Co ntro ls Deposits Soft brush, then a soft cloth with a mild soap solutional
Sa fe ty bel ts Deposits Mild soap sol ution al, allow to dry before letting them re-
tract
223
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Care and cl eaning
Component Situation Solution
Tex tile s
Deposits adhering to Vacuum cleaner
art ifici al l eat her, the surface
A lca ntara Water -based deposits Absorbent cloth and mild soap solut
iona>
such as coffee, tea,
blood, etc.
O il-based deposits Apply a m ild soap solution
a), blot away the dissolved oil or
such as oil , make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such Special stain remover, blot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessary a)
tex paint, shoe pol-
ish, etc.
Natural leathe r Fresh stains Cotton cloth
with a mild soap so lutiona >
Water-based deposits Fresh stairns : absorbent cloth
such as coffee, tea, Dried sta ins : stain remover suitable for leather
blood, etc.
Oil -based deposits Fresh stairns : absorbent cloth and stain remover suitable
such as oil, make-up, for leather
etc. Dried stains : grease dissolving spray
Special deposits such Spot remover suitab le for leather
as ink, nai l polish, la -
tex paint, shoe pol-
ish, etc.
Care Regula rly apply cond it ion ing cream that p rotects from
lig ht and penetrates into the material. Use specia lly-co l-
ored conditioning cream, if necessary .
Carbon part s Deposits clean the same way as plastic parts
al Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
_& WARNING
The windsh ie ld may not be treated wi th wa
ter-repelling windshield coating agents. Un
favorable conditions such as wetness, dark
ness, or low sun can result in increased glare.
Wiper blade chatter is also possible.
@ Note
-Headlight s/tail light s
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con
tains alcohol, because they could cause
cracks to form .
-Wheel s
224
- - Never use any paint polish or other abra
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Cam era lens es
- Neve r use wa rm or hot water to remove
snow or ice from the came ra lens . This
could cause the lens to crack .
- Neve r use ab rasive cleaning m aterials or
a lcohol to clean the camera lens . This
could cause scratches and cracks .
-Door wind ow s
- Remove snow and ice on windows and ex-
terior mirrors with a plast ic scraper. To
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avoid scratches, move the scraper only in
one direction and not back and forth.
- N ever remove snow or ice from door win
dows and mirrors using warm or hot water
because this could cause cracks to form .
- To avoid damage to the rear w indow de
fogger, do not apply any stickers on the heating wires on the inside of the window .
-Deco rati ve parts /trim
- Never use chrome care or cleaning prod-
ucts.
- Paint
-To red uce the risk of scratches, the vehicle
must be free of dirt and dus t before pol
ishing or waxing .
- To preven t pa int damage, do not pol ish or
wax the ve hicle in direct sunlight.
- To red uce the risk of pa int damage, do not
polish away rust spots.
- Remove cosmetics and sunscreen immedi
a tely- these could damage the pa int.
- Displa ys
- To avoid scratches, do not use dry cleaning
methods on displays .
-Controls
- Make sure that no fluids enter the con-
trols, because this could cause damage.
- Safet y belts
- Do not remove the safety belts to clean
t hem.
- Never clean safety belts or their compo
nents chemically or with cor rosive fl uids
or so lvents and neve r allow sh arp obje cts
t o come into con ta ct w ith the sa fe ty belts.
Th is could cause damage to the belt web
bing .
- If the re is damage to the webbing, the
connections, the retractors or the b uckles,
have them replaced by an authorized Audi
dea ler or authorized Audi Service Facility.
- Te xtiles/artificial leather / Alcantara
- Never treat artific ial leather/ Alcantara
w ith leather care products, solvents, floor
polish, shoe polish, spot remove or similar
prod ucts .
- Have a specialist remove st ubborn stains
to prevent damage.
Care and cleaning
- Neve r use steam cleaners, brushes, hard
sponges, etc. when cleaning .
- Do not turn on the seat heating* to dry the
seat.
- Obje cts w ith sharp edges, such as zippe rs
or rivets on clothing or be lts, can cause
damage to the surface .
- Open hoo k and loop fasteners, for exam
p le on clothing, can damage seat covers.
M ake sure hook and loop fasteners are
closed.
- Natural leather
- Never treat leather with solvents, floor
polish, shoe po lish, spot remover or sim i
lar p roducts.
- Objects w ith sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the seat.
- To he lp prevent the leather from fad ing,
do not leave the vehicle in direct sun light
fo r long pe riods of time. If leav ing the ve
h icle parked fo r long pe riods of time, you
should cover the le athe r to prote ct it from
d irec t sun light.
(D Tips
- Insects are easie r to remove from paint that
has been freshly waxed.
- Regular wax ing can prevent rust spots from
forming.
Placing your vehicle out
of service
If you would like to take your vehicle out of serv
ice for a longer period of time, contact an author
ized Audi dea ler or authorized Audi Service Facili
ty. They will adv ise you of important measures,
such as corrosion protection, service and storage
procedures. Also follow the information about
the veh icle battery
r=;,page 197 .
225
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Emergency assistance
Emergency assistance
General information
.,. Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a level surface .
It you are on a steep hill, be especially careful.
.,. Set the parking brake .
.,. Switch the emergency flashers on .
.,. Set up the warning triangle r=;,page 226 .
.,. Have the passengers exit the vehicle . They
should move to a safe place, for example be
hind a guard rail.
A WARNING
Follow the steps given above. This is for your
protection and the for the safety of other driv
ers.
Equipment
Warning triangle
A pplies to: ve hicles w ith warning triangle
Fig. 190 Luggage compa rtment lid : wa rnin g triangle
The warning triangle placed in the vehicle at the
factory is located in the luggage compartment.
.,. To remove the warning triangle, press the re-
tainer in the direction of the arrow
r:;, fig . 190
and fold the holder down.
The luggage compartment lid is only designed to
hold the warning triangle offered by the Audi
Genuine Accessories program.
226
Vehicle tool kit
Fig. 191 Luggage compartment: vehicle tool kit
The vehicle tools and vehicle jack* are stored in
the luggage compartment under the floor cover.
.,. Lift the cargo floor by the plastic handle.
.,. Hook the handle into the luggage compartment
weather strip.
.,. Turn the handle counter-clockwise and remove
the cover or the spare tire* .
.,. Unhook the cargo floor before clos ing the lug
gage compartment lid.
A WARNING
I mproper use of the veh icle jack can cause se
rious personal injuries.
- Never use the screw driver hex head to
tighten wheel bolts, since the bolts cannot
attain the necessary tightening torque if yo u
use the hex head, potentially causing an ac
cident.
- The factory-supplied jack is intended only
for your vehicle model. Under no circum
stances should it be used to lift heavy
vehicles or other loads; you risk injuring
yourself.
- Never start the engine when the vehicle is
raised, which could cause an accident .
- Support the vehicle securely with appropri ate stands if work is to be performed under
neath the vehicle; otherwise, there is a po
tential risk for injury .
- Never use the jack supplied with your Audi
on another vehicle, particularly on a heavier
one. The jack is only suitable for use on the
vehicle it came with.
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(D Tips
The vehicle jack* in your vehicle is mainte
na nee-free.
Replacing wheels
Before changing a wheel
Observe the following precautions for your own
and your passenger's safety when changing a
wheel .
'"After you experience a tire failure, pull the car
well away from moving traff ic and try to reach
le ve l ground before you stop ¢,&. .
'"All passe ngers should le ave the car and move
to a safe location (for instance, be hind the
guardra il) ¢ ,&. .
.. Engage the parkin g brake to p revent your vehi
cle from rolling
unintentionally ¢,&. .
'"Move selecto r lev er to p osition P ¢ ,&. .
'"If you are towing a trailer, unh itch the trailer
from your veh icle.
'" Take the jac k and the sp are tir e* out of the lug
gage compartment
i::> page 226 .
A WARNING
You or your passengers cou ld be inju red w hile
chang ing a wheel if you do not follow these
safety precautions :
- If you have a flat t ire, move a safe distance
off t he road. Tur n off the engine, t urn the
emergency flashers on and use other warn
ing devices to alert other motorists .
- Make s ure tha t pa ssengers w ait in a sa fe
place away from the vehicle and we ll away
from the road and traffic.
- T o help prevent the vehicle from moving
sudden ly and possibly slipping o ff th e jack,
always fully set the parking brake and b lock
the front and back of the wheel diagonally opposite the wheel be ing changed. When
one front whee l is lifted off the ground,
placing the Automatic Transm ission in P
(Park) w ill
not prevent the veh icle from
moving.
Em ergenc y ass is tanc e
-Before you change a whee l, be sure the
ground is level and firm . If necessary, use a
sturdy board under the jack.
- Always store the vehicle too l kit, the jack
and the replaced tire in the luggage com
partment
¢ page 130.
(D Tips
Before changing the wheel, you must activate
the jacking mode, so that the automatic con
tro ls for the Adaptive Air Suspension* do not
make it more difficult to lift the vehicle with
the
jack ¢ page 229 .
Changing a wheel
When you change a wheel , follow the sequence
described below step-by-step and in exactly that
order .
l. Activate the vehicle jack mode* ¢ page 229.
2. Remove the deco rati ve wheel co ver* or the
wheel bolt c aps *. For more details see also
¢ page 228, Decorative wheel covers or
¢ page 228, Wheels with wheel bolt caps .
3. Loosen the wheel bolt s ¢page 229.
4. Locate t he p roper mount ing point for the
jack and align the jack be low that poin t
¢page 229 .
S. R ais e the car with the jack ¢ page 229 .
6. Remove the wheel with the fl at tir e and then
install
the spare ¢ page 231.
7. Tig hte n all wheel bolts lightly .
8 .
Lower the vehicle with the jack .
9 . Use the wheel bolt wrench and
firml y tighten
all wheel
bo lts ¢ page 229.
10. Replace t he decorat ive wh eel cover * or the
wheel bolt cap s*.
11. Deactivate the vehicle jack mode* in t he
MMI :
ICAR I function button > (Car )* sys tem s
contro l button > Ser vicing & che cks > Air
s usp.: jack mod e> Off.
The vehicle jack mode * switches off automatica l-
ly at speeds abov e 6 mph (10 km/h).
.,.
227
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Emergency assistance
A WARNING
Always read and follow all WARNINGS and in
formation
c:> & in Raising the vehicle on
page 230
and c:> page 232.
After changing a wheel
A wheel change is not complete without the do
ing the following .
.. Always store the vehicle tool kit, the jack* and
the replaced tire in the luggage compartment
c:> page 130 .
.. Check the tire pressure on the spare wheel im
med iate ly after mount ing it .
.. As soon as possible, have the tightening tor
ques
on all wheel bolts checked with a torque
wrench. The correct tightening torque is 90 ft
lb s (120 Nm) .
.. Have the flat tire replaced as soon as possible.
@ Tips
-If you notice that the wheel bolts are cor
roded and difficu lt to turn while changing a
tire, they should be replaced before you
check the tightening torque.
-Drive at reduced speed until you have the
tightening torques checked.
-After changing a wheel, the tire pressure in
a ll four tires must be checked/corrected and
the tire pressure monitoring indicator must
be stored in the MMI
<=> page 220.
Decorative wheel covers
App lies to: vehicl es w ith decorative wheel covers
The decorative wheel covers must be removed
first to access the wheel bolts.
Fig. 192 Changing a wheel: Remov in g the whee l cove r
228
Removing
.,. Insert the hook (provided w ith the vehicle tool
kit) in the hole in the wheel hub cover.
.. Pull off the decorative wheel cover c:> fig. 192 .
Wheels with wheel bolt caps
Applies to: vehicles with wheel bolts with caps
The caps must be removed first from the wheel
bolts before the bolts can be unscrewed .
Fig. 193 C hanging a wheel: remov ing the w heel bolt caps
Removing
.,. Push the plastic clip (provided with the vehicle
tool kit) over the whee l bolt cap until the inner
reta iners on the clip align with the edge of the
cover.
.. Remove the cap with the plastic clip (vehicle
tool kit)
c:> fig. 193.
Refitting
.,. Place the caps over the whee l bolts and push
them back on.
The caps are to protect and keep the wheel bo lts
clean.
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Loosening and tightening the wheel bolts
The wheel bolts must be loosened before raising
the vehicle.
Fi g. 194 Changing a wheel: loosening the wheel bo lts
Loosening
.... ..,.
5
CJ ..,. ID
.,. S lide the wheel wr ench onto the wheel bol t as
far as it wi ll go.
... Take tight hold of the end of the wrench handle
and turn the wheel bolts
counte r-cloc kwi se
about one single turn in the direction of arrow
Qfig. 194.
Tighten ing
.,. Slide the wheel wrench onto the wheel bol t as
far as it will go .
... Take tight hold of the end of the wrench handle
and turn each whee l bolt
cl oc kw ise until it is
seated.
A WARNING
- Do not use force or hurry when changing a
wheel - you can ca use the vehicle to slip off
the jack and cause se rious personal injur ies.
- Do not loosen the wheel bolts more than
one turn
before you raise the vehicle with
the jack. -You risk an injury.
(D Tips
- Never use the hexagonal socket in the han
dle of the screwdriver to loosen or tighten
the wheel bo lts.
- If a whee l bolt is very tight, you may find it
easier to loosen by carefully pus hing down
on the end of the wheel bo lt wrench with
one foot only. As you do so, hold on to the
Em ergen cy as sis tanc e
car to keep your balance and take care not
to slip.
Raising the vehicle
The vehicle must be lifted with the jack first be
fore the wheel can be removed .
Fig . 1 95 Sill panels: mark ings
"' ..
-0
-~~~:'"'""".:i-~
Fi g. 196 Sill: pos it ion ing t he veh icle jack
.,. Activate the veh icle jack mode* in the MMI:
iCARI function button> ( Car )* sys tems control
button >
S ervi cing & che cks > Air su sp .: jack
mo de > On .
.,. Engage the parking brake to prevent your veh i
cle from rolling unintent iona lly.
... Move the select or le ver to position P.
... Find the marking (imprint) on the sill that is
nearest the wheel that will be changed
Qfig. 195. Behind the marking, there is a lift
ing point on the sill for the veh icle jack .
.,. Applies to: vehicles with a s ill: Remove the cov
er from the s ill before lifting the vehicle with a
veh icle jack
Q page 230.
.,. Turn the v e hicle ja ck located under the lift ing
point o n the sill to raise the jack unti l its
arm @
Q fig. 196 is located under the designated plas
tic mo unt
Q A Q(D .
... Align the jack so that its arm @¢ fig. 196 en
gages in the designated lifting point in the
door..,.
229
Page 232 of 266

Emergency assistance
sill and the movable base @ lies flat on the
ground . The base @ must be
vertical under the
lifting point @ .
.. Wind the jack up further until the flat tire
comes off the ground
¢ .&_ .
Position the vehicle jack only under the designat
ed lifting points on the sill
¢ fig. 195. There is ex
actly
one location for each wheel. The jack must
not be positioned at any other
location ¢ £¢(D .
An unstable surface under the jack can cause the
vehicle to slip off the jack . Always provide a firm
base for the jack on the ground. If necessary
place a sturdy board or similar support under the
jack . On
hard, slippery surfaces (such as tiles)
use a rubber mat or similar to prevent the jack
from
slipping ¢& .
,&. WARNING
-
-Yo u or your passengers could be injured
wh ile chang ing a wheel if you do not follow
these safety precautions:
- Position the vehicle jack only at the desig
nated lifting points and align the jack .
Otherw ise, the vehicle jack could slip and
cause an injury if it does not have suffi
cient hold on the vehicle.
- A soft or unstable surface under the jack
may cause the vehicle to slip off the jack.
Always provide a firm base for the jack on
the ground.
If necessary, use a sturdy
board under the jack .
- On hard, s lippery surface (such as tiles)
use a rubber mat or similar to prevent the
jack from slipping.
- T o help prevent injury to yourself and yo ur
passengers:
- Do not raise the vehicle until you are sure
the jack is securely engaged .
- Passengers must not remain in the vehicle
when it is jacked up.
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traff ic.
- Make sure jack position is correct, adjust as necessary and then cont inue to raise
the jack.
230
- Changes in temperature or load can affect
the height of the vehicle.
(D Note
Do not lift the veh icle by the si ll. Position the
vehicle jack only at the designated lifting
points on the sill. Otherwise, your vehicle will
be damaged.
(D Tips
The vehicle jack mode * switches off automati
cally at speeds above 6 mph (10 km/h).
Removing and installing the sill extension
cover
App lies to: vehicles with sill extension
Fig. 197 Sill : re m ov ing the cover
.. Pull the cover down to remove it ¢ fig. 197
.. To install the cover, insert it in the mount and
press it upward until it clicks into place. The
cover must be flush with the surface of the sill
extens ion .
@ Tips
Some models may also have a cover for the
rear vehicle lift point.