Table of contents
Additional settings . . . . . . . . . . . . . . . . . . 228
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 229
Media ... .. .... ... .......... .. .. ... 230
I ntroduction . . . . . . . . . . . . . . . . . . . . . . . . 230
Notes ... .... .. .. . .......... .. .. ... 230
Media drives . . . . . . . . . . . . . . . . . . . . . . . . 231
Bluetooth audio player . . . . . . . . . . . . . . . 233
Wi-Fi audio player . . . . . . . . . . . . . . . . . . . 234
O nline media and Internet radio . . . . . . . . 235
Mult imedia connect ions . . . . . . . . . . . . . . 236
Pla ying media . . . . . . . . . . . . . . . . . . . . . . . 239
Additional settings . . . . . . . . . . . . . . . . . . 242
Supported media and file formats . . . . . . 245
Troubleshooting. . . . . . . . . . . . . . . . . . . . . 246
Audi smartphone interface . . . . . . 249
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 250
System settings ........... .. .. .. .
Sett ing the date and time ............ .
MMI settings ..... ........... ...... .
Connection manager .......... .... .. .
System update .. .. . .......... .. .. .. .
Sound settings .. ..... ........... ... .
Volume settings . ................ ... .
Restarting the MMI ... .... .... .. .. .. .
Software license i nfo rmat ion 25
1
251
251
252
254 255
255
256
256
Safety first . . . . . . . . . . . . . . . . . . . . . . . 258
Driving safety . . . . . . . . . . . . . . . . . . . . 258
Bas ics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Correct passenger seating positions . . . . . 259
Driver's and front passenger's footwell . . 262
Pedal area . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Storing cargo correctly . . . . . . . . . . . . . . . 263
Active rollover protection system . . . . . . . 265
Reporting Safety Defects . . . . . . . . . . . . . . 266
Safety belts ............... .... ... 268
General information . . . . . . . . . . . . . . . . . 268
Why use safety belts? . . . . . . . . . . . . . . . . 269
Safety belts . . . . . . . . . . . . . . . . . . . . . . . . 272
Be lt tensioners . . . . . . . . . . . . . . . . . . . . . . 275
4
Airbag system ... .. ... .......... .. 277
Important information . . . . . . . . . . . . . . . 277
Front airbags . . . . . . . . . . . . . . . . . . . . . . . 281
Monitoring the Advanced Airbag System 289
Knee a irbags. . . . . . . . . . . . . . . . . . . . . . . . 293
S ide air bags . . . . . . . . . . . . . . . . . . . . . . . . 295
S ide curta in air bags . . . . . . . . . . . . . . . . . . 298
Child safety . . . . . . . . . . . . . . . . . . . . . . 302
Important informat ion . . . . . . . . . . . . . . . 302
Child safety seats . . . . . . . . . . . . . . . . . . . . 308
Securing child safety seats . . . . . . . . . . . . 313
LATCH system (lower anchorages and
tethers for children) . . . . . . . . . . . . . . . . . 316
Additional information . . . . . . . . . . . . . . . 32 1
Maintenance and Care . . . . . . . . . . . 322
Checking and Filling . . . . . . . . . . . . . 3 22
Gasoline . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Diesel fue l . . . . . . . . . . . . . . . . . . . . . . . . . 323
Refueling . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Se lective cata lytic reduction (Ad Blue/
DEF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Emiss ions control systems . . . . . . . . . . . . 329
Engine compartment . . . . . . . . . . . . . . . . . 330
Eng ine oil . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Cooling system . . . . . . . . . . . . . . . . . . . . . . 336
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 337
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Windshield washer system . . . . . . . . . . . . 339
Se rvice interva l display
340
Wheels .......... .. ... .......... .. 3 41
Wheels and Tires . . . . . . . . . . . . . . . . . . . . 341
Tire pressure monitoring system . . . . . . . 359
Care and cleaning . . . . . . . . . . . . . . . . 362
Genera l information . . . . . . . . . . . . . . . . . 362
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 362
Cleaning and care information . . . . . . . . . 363
Plac ing your vehicle out of serv ice . . . . . . 367
Do It Yourself ... .. ............. .. 368
Emergency assistance . . . . . . . . . . . 368
General information . . . . . . . . . . . . . . . . . 368
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . 368
T ire mobility kit . . . . . . . . . . . . . . . . . . . . . 369
<( a, .... N ,....
N .... 0 \0
3 a,
charge. Drive to an authorized Audi dealer or au
thorized Audi Service Facility immediate ly.
Do not stop the eng ine, or you will not be able to
start it aga in. If yo u can no longer sta rt the en
gine, see an authorized A udi dealer or authorized
Audi Service Facility for assistance .
(•) Elec trical system : malfunction! Plea se c on
tact Se rvic e
Drive to an authorized Aud i dea le r or authorized
Aud i Service Faci lity immediately . Because the ve
h icle battery is discharg ing , turn off all unneces
sary e lectr ica l equipment s uch as the radio . See
an authorized Audi dealer or authorized A udi
Service Facility if the battery charge level is too
l ow .
(•) Ele ctrical system : low battery charge . B at
tery w ill be charg ed while driv ing
The start ing ability may be impaired .
If th is message turns off after a little while, the
vehicle battery charged enough wh ile driving .
If the message does not turn off and stay off
when dr iving, have an authori zed Aud i dea ler or
author ized Audi Service Facility repair the mal
function.
~ Engine oil pressure
• T u rn off engine . O il pr essure too low
Stop the eng ine and do no t continue driving.
Check the engine oil
level ¢ page 334.
-If the engine oil level is too low, add engine oil
¢ page 334. Only cont inue driv ing once the in
dica tor light turns off.
- If the engine oil level is correct and the indica
tor light sti ll turns on, turn the engine off and
do not continue driving. See an authori zed Audi
dealer or au thor ized Audi Service Facility for as
s istance.
@ Tips
The oil pressure warning is not an o il level in
dicator. Always check the oil level regularly.
Coc kpit o ve rv iew
~ Engine oil level (MIN)
• Plea se add oil imm ediatel y.
Add engine oil immediately ¢ page 334.
Ill Please add ma x. x qt (l) oil. You can contin ·
ue d riv ing
Add the maximum amount o f oi l indicated in the
display as soon as possible
¢ page 334 .
@-Steering lock
• Steering: m alfunction! Ple ase stop vehicle
T he re is a ma lfunction in the e lectronic steering
l ock. You cannot turn the ignition on.
Do
not tow your vehicle because it cannot be
stee red. See an authorized Audi dea ler or author
ized Audi Se rvice Facili ty for assistance.
Em Ste ering lo ck : malfunct ion! Pl eas e contact
Ser vic e
There is a malfunction in the electron ic steering
lock.
Drive to an au thori zed Audi dealer or authori zed
Audi Service Facility immed iately to have the
malfunction corrected .
_& WARNING ,-
Do not tow your vehicle when there is a mal-
f u nction in the electro nic steer ing lock· t his
i n cr eases the risk of an a cc ident.
~ Engine start system
• Engine s tart sy stem: malfun ction! Ple ase
cont act S erv ice
Do not switch the ignition off because you may
not be able to switch it on again.
Drive to an authorized Audi dealer or authorized
Audi Se rvice Facility immed iately to have the
malfu nction corrected .
= Engine sta rt system: mal function! Ple ase
cont act S erv ice
-
There is a ma lf u nction in the engine starting sys-
tem.
~
31
Cockpit overview
!?i Engine speed limitation
(ill Maximum engine speed: XXXX rpm
The engine speed is automatically limited to the
speed displayed in the instrument cluster. This
protects the engine from overheating.
The engine speed limitation deactivates once the
engine is no longer in the critical temperature
range and you have released the accelerator ped
al once.
If the engine speed limitation was activated by
an engine control malfunction, the
II indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im
mediately to have the malfunction corrected.
~ ;,,. Engine oil sensor
• Oil level system: malfunction! Please con
tact Service
The sensor to check the engine oil level has
failed. Drive to an authorized Audi dealer or au
thorized Audi Service Facility immediately to have
the malfunction corrected.
• Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil as a result of fre
quent short drives. Avoid high engine speeds, full
acceleration and heavy engine loads. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the oil changed .
• Oil pressure sensor: malfunction! Please
contact Service
There is a malfunction in the oil pressure sensor.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
f Engine warm-up request
0 Please warm up engine
Fuel has entered the engine oil, either from low
outside temperatures or frequent short drives.
34
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine speeds, full accelerating and heavy engine loads
when doing this.
Eli) Tank system
ID Please refuel
If the indicator light turns on for the first time
and the message appears, there are about 2.1
gallons (8 liters) of fuel left in the tank.
(jg Please refuel immediately
If the indicator light turns on the message ap
pears, the fuel tank is almost empty. Refuel the
vehicle immediately.
ID Tank system: malfunction! Please contact
Service
Th ere is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
{!) Tips
For more information on fueling, see
c>page324 .
,_ Washer fluid level
m Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off
c> page 339.
· 1 Windshield wipers
II Windshield wipers: malfunction! Please con
tact Service
There is a malfunction with the windshield wip
ers.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the malfunction corrected.
Telephone
Telephone Introduction
Applies to: vehicles with telephone
To make phone coils in your vehicle using the
/11/111, connect your cell phone to the /11/111 via
Bluetooth.
Hand sfree
Afte r you have connected you r ce ll phone to the
MMI via Bluetooth , you can use the handsfree
system and operate telephone functions through
your MMI. You can make calls using the antenna on your cell phone.
A WARNING
- Med ical experts warn that cell phones can
interfere w ith the funct ion of pacemakers .
Always mainta in a m inimum d istance of 20
cent imeters between the cell phone anten
na and the pacemaker.
- Do not carry the cell phone in a pocket di
rectly over the pacemaker when the phone
is switched on.
- Sw itch the cell phone off immediately if
you suspect it may be interfering w ith the
pacemaker.
- Do not use the vo ice recognit ion system*
Q poge 171 in emergencies because your
vo ice may change in stressful situations . It
may take longer to dial the number or the
system may not be able to dial it at all. Dial
the emergency numbe r manua lly.
- Switch your cell phone off in areas where
there is a risk of an exp losion . These loca
tions are not always clearly mar ked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo cations where fue l vapors (such as propane
or gaso line vapor in vehicles or bui ldings),
chemicals or large quantities of dust parti
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn yo ur vehicle engine off .
- The demands of traffic requ ire yo ur full at
tent ion . Always read the chapter
Q page 158, Traffic safety information.
178
-
(D Note
A lways fo llow the information found in Q @ in
Wi-Fi hotspot on page 197.
@ Tips
-The Bluetooth connect ion range is limited
to inside the vehicle. It can also be affected by local condit ions and interference with
other devices.
- To learn which Bluetooth connections and
wh ich of the funct ions in your cell phone are
supported, check with your cell phone serv ice provider or the database for mob ile devi
ces at
www .audiu sa.com /bluetooth .
Setup
Connecting a cell phone using Bluetooth
Applies to: vehicles with telephone
Fig. 1 79 D is pl ay ing the PIN for enter ing in t he cell p hone
Requirem ent
The vehicle must be stationary and the ignition
must be switched on.
The Bl uetooth funct ion and visib il ity of the MMI
Q page 254 and cell phone must be switched on.
The cell phone to be connected must not be con nected to any other Bluetooth device.
The MMI must not be connected to a cell phone .
Connecting a cell phone
... Select: !MENU I button> T el ephon e> Connect
mob ile de vice > Find ne w de vices > Next .
The
available Bluetooth devices are shown in the In
fotainment system display .
Or select: !M ENUI
button >Setting s> left control butto n> MMI
setting s> Connection manag er
Q page 252. ..,_
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fill up at busy gas stations where the seasonal
adjustment is more likely to be made in time .
(D Note
-Methanol f uels which do not mee t these re
quirements may ca use corrosion and dam
age to plastic and rubber components in the
fuel system.
-Do not use fuels that fai l to meet the speci
fied criteria in this chapter.
- If you are unable to determine whether or not a particular fuel blend meets the speci
fications, ask your service station or its fuel
supplier.
-Do not use fuel for which the contents can
not be identif ied.
-Fuel system damage and performance prob
l ems resulting from the use of fue ls differ
ent from those specified are not the respon
s ibility of Audi and are not covered under
the New Veh icle or the Emiss ion Control
System Wa rrant ies.
-If you experience a loss of fue l economy or
driveability and performance problems due
to the use of one of these fuel b lends, we
recommend that you switch to unblended
fuel.
Gasoline additives
Applies to: vehicles with gasol ine engine
A majo r concern among many auto manufactur
ers is carbon deposit build-up caused by the type
of gasoline you use.
A lthough gasoline grades d iffer from one manu
facturer to another, they have cer tain things in
common . A ll gasoline grades contain substances
that can cause deposits to collect on vita l engine
parts, such as fue l injectors and intake valves . Al
though most gasoline brands include additives to keep engine and fuel systems clean, they are not
equally effective.
Audi recommends using TOP TIER Detergent Gas
oline. For more informat ion on TOP TIER Deter
gent Gasoline, please go to the official website (www.toptiergas .com) .
Check ing and Filling
After an extended period o f using inadeq uate
fuels, bui lt-up ca rbon deposits can rob your en
gine of peak performance.
(D Note
- Damage or malfunction d ue to poor f uel
quality is no t covered by the Audi New Veh i
cle Lim ited Warranty .
- Do not add af termarket fuel addi tive prod
u cts to your fue l tank.
Diesel fuel
Applies to: vehicles with diesel engine
Always use U LSD (Ult ra Low Sulfur Diesel) No. 2.
T he ULSD No. 2 meets the AS TM 0975.
D iesel fuel w ith concentrations of b iod iesel h igh
er than 5
% such as Bl 1, B20 or B100 are st rict ly
prohib ited.
Service station fuel pumps are labeled with the
cor rect fuel i nformation for easy recogn ition by
the user. If the d iesel fue l pump is not labeled
as k t he station operator wha t fuel is being dis
pensed before fill ing up your vehi cle.
U LSD No . 2 may not be ava ilable outside the USA
and Canada. Be su re to check befo re t raveling to
othe r countr ies.
ULSD No . 2 can become thicker in very cold tem
peratures, and th is can impa ir the engine's start
ing and runn ing . Depend ing o n the season, gas
stations provide ULS D No. 2 that flows be tte r in
cold te mpe ra tures so that you can conti nue ope r
at ing your vehicle as usual.
(D Note
- Yo ur vehicle's diese l eng ine w as designed
so ley for use w ith ULS D No. 2. Therefo re,
never use gasoline, heating oil, other fuels
or flow improvers. These contain s ubstances
that will severely damage the fuel system
and the engine. Such damage will not be
covered by your New Vehicle Limited War
ranty.
- If you put any amount of incorrect fuel in
the fuel tank, do not start the engine under
..,_
323
,&_ WAR NING
California Proposition 65 Warning:
- Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali
fornia to cause cancer and birth defects and reproduct ive harm. In addition, certain flu
ids contained in vehicles and certain prod
ucts of component wear contain or emit
chem icals known to the State of California
to cause cancer and birth defects or other reproduct ive harm.
- Battery posts, terminals and related acces sories contain lead and lead compounds,
chem icals known to the State of California
to cause cancer and reproduct ive harms.
Wash hands after handling.
(D Note
When filling flu ids, be sure not to mix the flu
ids up . Otherwise severe ma lf u nctions and en
gine damage w ill occur.
@) For the sake of the environment
You shou ld regularly check the ground under
your vehicle in o rder to detect leaks qu ickly .
If
there a re visible spots from oil or other fluids,
bring your vehicle to an authorized Aud i dea l
er or authorized Audi Service Facility to be
checked.
Opening and closing the hood
The hood is released from inside the vehicle.
Fig. 274 Driver footwell: release leve r
Checki ng an d Fill in g
Fig. 275 Unlocked hood : lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be damaged .
Opening the hood
" With the driver's doo r open, pull the lever be
low the instrument panel in the direction of the
arrow
r:;, fig . 2 7 4.
" Ra ise the hood slightly ¢.&_ .
"Press the lever ¢ fig. 275 in the direct ion of the
arrow. This releases the hooks .
"Open the hood .
Closing the hood
" Push the hood down until you override the
force of the str uts.
" Let the hood fall lightly into the latch . Do not
press it
in. ¢ .&_ .
A WARNING ,..___
-Never open the hood when there is steam or
coo lant escaping from the engine compart
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
- For safety reasons, the hood must always be
closed securely while driv ing. Because of
this, always check the hood after closing it
to make sure it is latched correctly . The
hood is latched if the front corners cannot
be lifted.
- I f you notice that the hood is not latched
while you are d riving, s top immed iately and
close it, because driving when the hood is not latched increases the r isk of an accident . .._
331
Checking and Filling
-If the hood is not latched completely, it
could fly up while you are driving and ob
struct your vision.
Engine compartment overview
The most important check points.
Fig. 276 Typ ical location of the reservoir and the engine o il filler o penin g
@ Washer fluid reservoir (W) c:> page 339
@ Jump start po int( +) under a cover,(-) w ith
hex head sc rew
c:> page 339 c:> page 381
@ Engine oil filling open ing (
© Eng ine oil label* w ith VW standard
c:> page332
® Coolant expansion tank (- L) c:> page 336
® Brake fluid reservoir ((0)) c:> page 33 7
The location of the engine oil fill ing opening and
the coolant expansion tank
c:> fig. 2 76 (items @
and@) may differ depending on the engine ver
sion .
332
8,_ WARNING
Read and follow all WARNINGS befo re check
ing anything in the engine compartment
c:>page330.
Engine oil
Engine oil specifications
The engine oil used must conform to exact speci
fications.
The serv ice interval d isplay i n the instrumen t
clus ter o f your veh icle will inform you when it is
time for an o il change . We recommend that you
have your oi l changed by an author ized Audi Serv-
ice Advisor.
..,_
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If you must add oil between oil changes, use an
oil that matches the Audi oil quality standard listed on the st icker. The sticker is located at the
front of the engine compartment
c> page 332,
fig . 276.
Audi re comm end s
Ocastrot /[g/j;t{E'g Frtw.::<.. ·-:dr,,JA.L
A ud i recommends Longlife h igh perform ance
e ngin e oil from Audi Genui ne Part s
Using the proper engine oil is important for the
functionality and service life of the eng ine. Your
engine was factory -filled with a high-quality oil
which can usua lly be used throughout the entire
yea r.
Note
Your Limited New Vehicle Warranty does not
cover damage o r malfunctions due to failure
to follow recommended maintenance and use requirements as set fo rth in the Aud i Owner's
Manual and Warranty
& Maintenance booklet.
- Use only a high q ual ity eng ine oil that ex-
pressly complies with the Aud i oil q uality
standard specified for your vehi cle's engine .
Using any other oil can cause serious engine
damage .
- Do not mix any l ubricants o r other additives
into the engine oil. Doing so can cause en
gine damage.
(D Tips
If you need to add oil and there is none availa
b le that meets the Audi oil quality standard
your eng ine requires, you may add a total of
no more than 0.5 qt (0.5 l) of a h igh-quality
"synthet ic" o il that meets the following speci
fications .
- Vehicles with gasoline eng ine: ACEA A3 or
API SM with a viscosity grade of SAE OW-30,
SAE 5W -30 or SAE 5W-40 .
- Vehicles with d iesel eng ine : ACEA C3 or
API CF with a v iscosity grade of SAE OW-30
or SAE 5W -30 .
- For more information about engine o il that
has been approved for your vehicle, please
contact e ither you r authorized Audi dea le r
or A udi C ustome r Relat ions at
Ch eck ing and Filling
1 (800) 822 -2834 or visit our web site at
www.audiusa .com or www .audicanada .ca.
Engine oil consumption
The engin e in your v ehicl e dep ends on an ad e
quat e amount of oil to lubricate and cool all of
its moving parts.
In order to provide effect ive lub rication and cool
ing of inte rnal engine components, all inte rnal
combustion engines consume a certain amount
of oil. Oil consumption varies from eng ine to en
gine and may change significantly over the life of
the engine. Typ ically, engines w ith a specified
break -in period (see
c> page 86) consume more
o il dur ing the break-in per iod than they consume
after oil consumption has stabilized .
Under normal cond itions, the rate of oil con
sumption depends on the qua lity and viscos ity of
the oil, the RPM (revolutions per m inute) at
which the engine is operated, the amb ient tem
perature and road condi tions. Further facto rs a re
the amo unt of oil di lution from water co ndensa
tion or fue l resid ue a nd the oxidation level of the
oi l. As any engine is subject to wear as mileage
builds up, the oi l consumption may increase ove r
time unt il replacement of worn components may
become necessary.
With a ll these variab les coming into play, no
standard rate of oi l consumption can be estab
lished or spec ified . There is no alternative to reg
ular and frequent checking of the oi l level, see
Note .
If the y ellow engine oil leve l warning symbo l Bl
in the instrument cluster lights up, you should
check the o il level as soon as possible
c> page 334. Top off the o il at your earliest con
venience
c> page 334 .
A WARNING
--Before you check anyth ing in the eng ine com-
partment, always read and heed all WARN
I NGS
c> .&. in Working in the engine compart-
ment on
p~e 330. ~
333