Audi connect (Infotainment)
Configuring the data
connection
App lies to veh icles with Audi co nnect (Infotainment)
The data connection for Audi connect Infotain
ment services is pre-configured at the factory .
However, if a configuration should be necessary,
you can adjust the following settings.
.,. Select: I MENU I button> right control button>
Connection manager.
.,. Select: right control button > Online settings>
Data connection settings.
Using the Data connection settings menu, you
can set when an Internet connection should be
made . T he Internet connection disconnects auto
matica lly once the requested Audi connect Info
tainment service no longer requires any data.
The follow ing settings can be selected:
Audi connect (MMI)
With the Audi connect (MMI) func tion, you can
Allow or Deny the use of Audi connect Infotain
ment services if the connection is set to No re
quest or With request.
Wi-Fi devices*
Using the Wi-Fi devices function, you can Allow
or Deny a connection to the Internet.
A WARNING
-As the driver, do not allow usage of the Wi
Fi hotspot to distract you from driving, as
this could increase the risk of an accident .
-It is only safe to use tablets, laptops, mo
bile devices and other similar devices when
the vehicle is stationary because, like all
loose objects, they could be thrown around
the ins ide of the vehicle in a crash and cause
serious injuries . Store these types of devices
securely whi le driving.
-Do not use any wireless devices on the front
seats within range of the airbags while driv
ing. Also read the warnings in the chapter
cc> page 281, Front airbags.
198
(D Note
A lways follow the information found in ¢(!) in
Wi-Fi hotspot on page 197.
Audi connect
(Infotainment) general
information
Audi connect Infotainment services
Applies to vehicles w it h Aud i connect (I nfotainment)
(D Tips
-You can only use services supported by Aud i
connect (Infotainment) if you have the op
tional MMI Navigation plus equipment with
MMI touch* and Audi connect (Infotain
ment).
-Use of the L TE* mobile network standard is
not available in every country. Contact an
authorized Audi dealer or authorized Audi
Service Facility or your cell phone service
provider for additiona l information.
-Usage of Audi connect Infotainment serv
ices depends on the avai lability of services
through third party providers.
-Audi connect Infotainment services are only
available within the cell phone network cov
erage from your cell phone service provider.
-Audi connect Infotainment services are
available in the USA . Audi connect Infotain
ment services are currently not availab le in
Canada or in Mexico.
-Also read the information in the chapter
c:> page 178, Telephone.
-Availability, scope, providers, screen display
and costs of services may vary depending on
the country, model, model year, end device
and rates . For additional information, v is it
www.audiusa.com .
-An initial registration/activation on the
myAudi platform at
www.audiusa.com/
myaudi
is required to use individual serv
ices. You can contact an authorized Audi
dealer or Aud i connect (Infotainment) cus
tomer service at (877) SOS-AUDI (2834) to
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3 a,
receive information on options for expand
ing your usage and any costs that may re
su lt.
- The Audi connect Infotainment services are
a Wi-Fi/Internet-based system. If the sys
tem does not function correctly even
though all of the requirements are met, please try again later or contact Audi con
nect customer serv ice at 877 -505 -AUDI
(2834) .
-For detailed information on Audi connect
(Infotainment) and the Terms of Use, refer
to
www. audiusa.co m .
Data protection
Appl ies to vehicles w ith Audi connect (Infota inme nt)
@ Tips
- You can find add itiona l information in your
MM I in the options menu for the selected
Audi connect Infotainment service and also
on line at
w ww. aud iu sa. com .
- Your privacy is important to us.
= AUDI AG collects , processes, shares and
transmits your persona l information in ac
cordance with legal regulations in order to
ensure proper function and availability of
the individual Audi connect Infotainment
services. You can view the complete, current
and valid Audi connect data protection poli
cy in your MMI. The myAudi platform is
available for to you to activate additional
Audi connect Infotainment services and to
transfer data to your veh icle, among other
se rvices . A one-time registration is required
to establish a connection to your vehicle .
For this purpose, AUDI AG collects, process
es, transmits and uses your required per
sona l information as required for you to use
the services provided by AUDI AG. Your in
formation is not distributed to third parties .
Using your cell phone with your myAudi
Audi c onn ect ( Inf ota inm ent )
platform allows you to transmit data for
your Audi connect Infotainment services
functions to your vehicle and you can allow
specific vehicle data to be transmitted from
your vehicle .
- By activating special information services that are part of your Aud i connect portfol io,
you can use these functions directly in your
vehicle by entering data to confirm your identity (to use social networks, for exam
ple) . To do this, the identification informa
tion you provided is forwarded with the re
quest to the respect ive se rvice provide r.
Then you can access your persona l content
using a secure connection . This content is
displayed in the vehicle for your use . Your
personal content is not stored w ith in Audi
AG. The necessary connection information is processed and used for prov iding serv ices
and the proper funct ion of the services in
accordance w ith applicab le legal guidelines.
- You can find additional information in your MMI in the options menu for the selected
Audi connect Infotainment service and a lso
online at
www .audiu sa. co m.
-By p roviding Aud i connect Infotainment
serv ices, Audi of America is authorized to
co llect , p rocess, transmi t and transfer info r
mation about you and your vehicle . Addi
tional information can also be found in yo ur
MMI in the options menu for the selected
Audi connect Infotainment service .
- Informat ion on o ur data protection meas
ures in conjunction with the mobile Audi
connect ( Infotainment) app lication can be
found in the applicat ion 's privacy policy. For
add itiona l information about the
www .audiusa .com /myau di website or oth
er applications, websites o r on l ine services
connected to Audi, v is it
www .a udiu sa .com /
privacy .
199
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Audi connect vehicle control
Introduction
Applies to vehicles with Aud i connect vehicle control
With the Audi connect vehicle control services l) ,
you can access various information or use individ
ual functions in the
Audi MMI connect app or in
myAudi .
Audi connect vehicle control includes the follow
ing services:
- Remote locking and unlocking ¢
page 202.
-Vehicle status report ¢ page 202.
-Parking location ¢ page 202.
-Geofencing Alert ¢ page 203.
-Speed Alert ¢ page 203.
-Valet Alert¢ page 203 .
- Stolen Vehicle Locator ¢ page 203.
-Online Audi service request ¢ page 203.
(D Tips
-Accessing specific data or controlling func
tions remote ly depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
- The services are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re
quired for the installed S IM card is funct ion
i ng and ready to operate. The available serv
ic es set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can also find more information on Audi
connect on line at www.audiusa.com.
l) In pre parat io n at the time of pri nting. T he ava ilab ilit y of
the services offe red depends on th e co untry an d ma y
c hang e over tim e.
Audi connect vehicle control
Setup
Applies to vehicles with Audi connect vehicle control
To use Audi connect vehicle control services 1l,
please note the following:
Creating and verifying a user account
"'Create an account at www.audiusa.com/myaudi
and verify it.
Setting a key user in the vehicle
Requirements: the ignition must be switched on .
Another key user must not be set in the vehicle .
If necessary, reset the key user¢
page 202.
"'Select in the Infotainment system: I MENU ! but-
ton >
Audi connect > if necessary, Display
available functions >
right control button>
Audi connect user management > Key user >
Set key u ser.
"' Enter the user name for your ve rified account
and enter the 10-digit vehicle code. You can rub
the key tag for your remote control key to re
veal the vehicle code ¢
page 38.
"'Select and confirm Log in.
You can now use the vehicle control services
through the
Audi MMI connect app or thro ugh
www.audiusa.com/myaudi.
Using vehicle control services in the Audi
MMI connect app
Requirement: your mobile devices must be com
patible.
"' Install and start the Audi MMI connect app on
your mobi le device .
"'Log in to the Audi MMI connect app using your
user name and Audi online password and select
your vehicle.
(D Tips
- Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
201
Online map update
Applies to: vehicles with a nav igation system and Audi con
nect (Infotainment)
Using the online mop updote, you con update
the mop material in your navigation system di
rectly from your vehicle.
Fig. 204 Example: display of a new o nline map update
Fig. 205 Example : select ion of a count ry package
Requirement:
The requirements for Audi connect Infotainment services must be met
Qpoge 191 .
You must have a myAudi account and have as
signed your vehicle to it.
Using your vehicle position, the MMI identifies
regions which you are frequently in. Based on
this, the MMI suggests update packages for
these regions, if they are available.
• Select and confirm (!) Start download
Q fig. 204 if the message for a new map update
appears in the Infotainment system display.
Or :
• Select I MENU I button> Settings> left control
button >
System maintenance > System up
date > Online update .
A selection with the available update packages
~ appears in the Infotainment system d isplay
;:::: Qfig. 205 . ...... N .-, 0
'° ~ co
Navigation
Selecting the online map update
- Select an update package from the list (~) @
qfig. 205.
-Confirm your select ion with the IBACKI button
and go back to the selection.
- The number and amount of data for the select
ed update package are now displayed in the In
fotainment system .
Starting the download
-Select and confirm Start download .
-Confirm the security prompt by selecting Start
download
aga in .
The update packages begin to download and the
status of the download progress is shown in the
Infotainment system display.
Installat ion of online map updates
The downloaded map material installs after you
stop your vehicle . The new update packages in
stall only after you switch
off the ignition. After
restarting the
MMI, the Infotainment system dis
play indicates if the updates installed successful
ly.
- Confirm the successful update with
OK .
The new map material can now be used for navi
gation.
(D Tips
- Always read the chapter q page 191.
-The amount of available online map up-
dates in the vehicle is limited. To update
more regions, use the map update via SD
card at
www.audiusa.com/myaudi.
- Always read the chapter ¢page 198, Audi
connect (Infotainment) general informa
tion.
221
Media
Media
Introduction
There are various media drives and connections
avai lab le in the MMI. For example, you can p lay
aud io/video* fi les from the Jukebox* or connect
your mob ile dev ice to the Aud i m usic interface *
and operate it through the MMI.
Notes
General information
Media and format restrictions :
the MMI (includ
in g the SD card reade r and the USB storage de
vice co nnect ion *) was tested w ith a var iety of
products and media on the market. However,
there may be cases where ind iv idual devices or
media and audio/video files" may not be recog
n ized, may play o nly w ith restr ictions, o r may not
p lay a t all.
Dig ital Rights Management : please note that
t he audio/v ideo" files are subject to copyright
protection .
The media drives do not p lay f iles that a re pro
tected by OR M and that are ident ified with the
symbo l
!'.TI.
Data secu rity : never store im portant data on SD
cards, the Ju kebox *, CDs/DVDs o r mobile devices.
Aud i AG is not responsib le for damaged or lost
fi les and media .
Loading times : th e mo re files/fo lde rs/ play lists
that are on a sto rage medium, the longer it will
take to load the audio/video* files . Audi recom
mends us ing storage media tha t on ly conta in au
d io/video files* . T o decrease the t ime it takes to
load audio/v ideo f iles*, crea te subfo lders ( fo r ex
a m ple , fo r th e a rt ist o r album). The loading time
will also increa se whe n importing fi les.
Additional information : when playing, audio
fil es are automatically displayed with any add i
tional informa tion that is s to red (such as the ar
tis t, track and al bum cover).
If this in forma tio n is
no t a vai lable o n the storage mediu m, t he MMI
wi ll check the Gr ace no te met adata database .
230
However, in some cases, the additional in forma
tion may not be dis played.
Restri cted functionality : reset the Media set
tings
t o the facto ry de fault se ttings i f func tional
i ty is res tric ted
¢ page 2 5 2.
If functionality is restr icte d, reset the Jukebox*
to t he fa ctory defa ult se tt in gs ¢ page 252.
Fo r informa tion abo ut the propert ies of s upport
ed med ia and fi le formats, see ¢
page 245.
W Note
Always fo llow the information fo und in c::> (D in
W i- Fi hotspot on page 197 .
CD/DVD operation
CD /DVD and format restrictions :
th e f unct iona li
ty o f indivi dual sto rage media m ay be limi ted due
to t he v ariety of b lank C Ds/DV Ds av a ila b le and
t h e v arious cap acities. Audio CDs or video DV Ds
with copy protection, CDs/D VDs that do not con
form to the standard and mult isess ion CDs may
hav e limit ed playback or may not play at all. Audi
r ecommends finali zing the recording process
whe n creat ing mult isess ion CDs . Mult isess ion is
not supported for DVDs .
Using CDs/DVDs, the CD dr ive or the DVD drive :
to ensure correct, hig h-q uality playback and to
prevent damage to the dr ive or disc read ing er
r ors, always store CDs/DVDs in a protec tive
s leeve and do no t expose them to direct s unlight .
Do
not u se:
- Damaged, dirty or sc ratched CDs/DVDs
- Single CDs/DVDs with 3 in (8 cm) d iameter
- CD/DVDs that a re not roun d
- CDs/DV Ds w ith labe ls
- Protec tive rings
- Clean ing CDs
Thermal protection switch : CD/DVD playback
may be temporarily unavailable if o utside tem
p eratures a re extremely hot or co ld. A t hermal
pro tect io n sw itch is insta lled t o protect the C D/
DVD and t he laser.
Laser devices : las er devices a re divide d into safe -
ty classes 1 to 4 in accordance with DI N IE C 76
.,..
Media
(D Tips
-Check for any connection requests on your
Bluetooth dev ice .
- Mult iple Bluetooth audio players can be
connected to the MMI, but only one mobile
device can be active.
- Bluetooth protocols AVRCP ( 1.0/1.3/1.4)
and A2DP are suppo rted.
- Note the volume setting on your Bluetooth device. A ud i recommends setting your mo
bile device to the maxim um vo lume when
us ing it as a Bluetooth audio player.
- The supported media functions (such as
sh uffle) depend on the Bluetooth device be
i ng used.
- For more information on the supported de
v ices, visit
www.aud iusa.com /bluetooth or
contact an author ized Audi dealer or author
i zed Audi Service Facility.
Wi-Fi audio player
A ppl ies to: ve hicles w ith Wi-F i audio playe r
Using the Wi-Fi audio player media source on the
MMI, you can connect and operate your Wi-Fi-ca
pable media player (such as a smartphone) to wirelessly play music from your media player
li
brary. The media player is connected through the
vehicle's Wi -Fi hotspot. A UPnP Server opp or an
integrated UPnPIDLNA server on your media
player is required to access your media player
li
brary.
Requirement: the Wi-Fi function on your media
p layer must be sw itched on. The
Aud i MMI con
n ect
app or a UPnP server app must be installed
on your med ia p layer .
Or: you must be us ing a
media player with an integrated UPnP/DLNA
server.
- Connecting a medi a playe r: press the I MEDIA !
button. Press the left control button unt il the
sources
overview ¢ page 239 is d isplayed . Se
lect and co nfirm
W i-Fi audio play er 0
¢ page 239, fig . 220.
- If necessary, select and confirm Wi-F i turn ed
off > Turn on Wi-Fi
to activate Wi-Fi in the
MMI. Select
Wi-Fi s etti ng s, if necessa ry . Se lect
234
the same settings on the wireless media player
that are used for the Wi- Fi hotspot .
-Starting the Wi-Fi audio pla yer : start the Audi
MMI connect
app or a UPnP server app, or set
media permissions on your media player.
Operating the medi a pl ayer : the med ia p layer is
operated through the MM I.
- Press the left control button repeatedly until
the
Folders menu item appears. Select and con
firm
Folder s.
- Playing music from the medi a pla yer:
select
and confirm
M edia cent er.
Web r adio :
see ¢page 235.
A WARNING
- As the d river, do not allow usage of the Wi
Fi hotspot to distract you from driving, as
this could increase the r isk of an accident.
- It is on ly safe to use tablets, laptops, mo
bi le devices and other similar dev ices when
the vehicle is stat ionary because, like all
loose objects, they co uld be thrown around
the inside of the ve hicle in a c rash and ca use
serio us inju ries . Store these types of devices
secure ly while driving.
- Do not use any wire less devices on the front
seats wi thin range of the airbags while dr iv
ing . Also read and follow the warn ings in
¢ page 281, Front airbags.
(D Note
A lways fo llow the information fo und in ¢ (!) in
Wi -Fi hotspo t on page
197.
(D Tips
- Always read the chapter¢ page 198, Audi
connect (Infotainment) general informa
tion.
- Please note that a Wi-F i connection does
not automatically make it possible to use
the Interne t. For addit io nal info rm ation,
see
¢ page 191 .
- To avoid interr upt ions du ring playback, de
act ivate the powe r saving function on the
media player or connect it to a charger.
-The loading times for the audio data depend
on the media player used and the number of
files that it contains.
- A maximum of 2,000 entries per directory
are displayed in the MMI.
-Songs downloaded for offline use using mu
sic streaming services are stored on your mobile device (such as a smartphone) and
may be ORM protected. The Wi-Fi audio
player will not play ORM protected files.
-Contact an authorized Audi dealer or au
thorized Audi Service Facility for additional information on the Wi-Fi audio player .
Online media and
Internet radio
A pplies to: ve hicles with Audi co nnect
You can playback and operate various online me
dia services and Internet radio using the MMI.
Fig. 216 Online med ia
... Press the I MEDIAi button. Press the left control
button until the sources overview¢
fig. 216 is
displayed.
A pplies to: using o nline media and I nte rnet ra di o
Requirement:
-The Audi MMI connect app must be installed
and open on your mobile device.
-You must be logged into your myAudi account in the
Audi MMI connect app and you must
have selected your veh icle.
-The Wi-Fi function on the mobile device and on
the MMI must be switched on .
-If necessary, check in the connection manager
¢
page 252 if the mobile device you connected
is selected under the
MMI connect app ([;'.().
-The MMI must be connected to the network .
-The symbol for the Online media source@
¢fig . 216 is shown in the MMI.
Applies to : usin g on line medi a
Additional requirement:
Media
-A supported online med ia service must be avail
able in your country.
-You mus t have an account with a supported on
line media service .
-Depending on the on line media service, you
must install and open an app on your mobile
dev ice.
Starting Online media
-Press the I MEDIA i button. Press the left control
button until the sources overview ¢
page 239
is displayed.
-Select and confirm an online media service .
Starting Internet radio
-Press the I MEDIAi button. Press the left control
button until the sources overview
Q page 239
is displayed.
-Select and confirm Internet radio. The Internet
radio browser or the last station that was play
ing is shown.
-Selecting the station: if necessary, select and
confirm a category in the Internet radio
Brows
er >
a station.
Online media and Internet radio: additional op
tions
-Press the right control button.
The following options may be available, depend ing on the information shown (such as the sta
tion/track that is currently playing):
-Sound settings: see¢ page 255.
-Wi-Fi settings: see Q page 197, Wi-Fi hotspot.
-Connection manager: see ¢page 252 .
-Additional options may be available, depend ing
on the active online media service or Internet
radio.
_& WARNING
-It is only safe to use tablets, laptops, mo
b ile devices and other similar devices when
the vehicle is stationary because, like all
loose objects, they could be thrown around
the inside of the vehicle in a crash and cause
serious injuries. Store these types of devices
securely while driving.
235
Proper seating positions for passengers in
rear seats
Rear seat passengers must sit upright with both
feet on the floor consistent with their physical
size and be properly restrained whenever the ve
hicle is in use.
To reduce the r isk of injury caused by an incorrect
seating position in the event of a sudden b raking
maneuver or an accident, your passengers on the
rear bench seat must a lways obse rve the follow
ing:
• Applies to: adjustable head restraints: If there
are passengers on the outer rear seats, adjust
the head restraints so the upper edge is as even
as possible with the top of your head . If that is
not possible, try to adjust the head restraint so
that it is as close to this position as possible. If
there is a passenger in the center rear seat,
slide the head restraint upward
r=> page 74 .
• Make sure that the seatback is sec urely latched
in the upright position
r=> page 78.
• Keep both feet flat in the footwell in front of
the rear seat .
• Fasten and wear safety be lts properly
r=> page 272 .
• Make sure that children are always properly re
strained in a child restraint that is appropriate
for their size and
ager=> page 302 .
_&. WARNING
Passengers who are improperly seated on the
rea r seat can be ser iously injured in a crash.
- Each passenger must always sit on a seat of
their ow n and properly fasten and wear the
safety belt be long ing to that seat.
- Safety belts only offer maximum p rotection
when the seatback is securely latched in the
upr ight position and the safety be lts a re
prope rly positioned on the body. By not sit
t ing upright, a re ar sea t passenger increases
the risk of personal inj ury from improperly
posit ioned safety be lts !
- Always adjust the head rest raint properly so
that it ca n give max imum protection.
Dr iving safety
Proper adjustment of head restraints
Correctly adjusted head restraints are an impor
tant part of your vehicle's occupant restraint sys
tem and can help to reduce the risk of injuries in
accident situations.
F ig . 229 Head restra int: v iewed from t he front
The head rest raints must be correctly adjusted to
achieve the best protection.
• Applies to: adjustable head restraints: Adjust
the head restraints so the upper edge is as even
as possible with the top of your head .
If that is
not possib le, try to adjust the head restraint so
that it is as close to this pos ition as poss ible.
Position* the head restra int as close as possible
to the back of your head .
• If the re is a passenger in the center rear seat,
slide the head restra int upward.
Adjusting head restraints
r=> page 73 .
_&. WARNING
-All seats are eq uipped with head restraints .
Driving w ithout head restraints or w it h head
r est raints t hat are not prope rly adjusted in
creases the r is k of se rious or fata l neck injury
dramat ically. To help reduce the risk of injury:
- Always d rive with the head restra ints in
p la ce and pro perly adjus ted.
- E very pe rson in the veh icle must have a
p roper ly adjusted hea d restraint.
- Always make sure each person in the veh icle
p roperly adjusts the ir he ad restrain t. Adj ust
the hea d restrain ts so the upper edge is as
even as possible wi th the top of your head .
If that is not poss ible, try to ad just the head
restraint so that it is as close to this position
as poss ible.
-
261