2018 Alfa Romeo 4C Spider service

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder.
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let
the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental,
it is advisable to make these arrangements when you
call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealer
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to
the general manager or owner of the authorized
dealer. They want to know if you need assistance.
• If an authorized dealer is unable to resolve the
concern, you may contact the manufacturer’s cus-
tomer center.
274 CUSTOMER ASSISTANCE

Any communication to the manufacturer’s customer
center should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1-844-Alfa-USA (1-844-253-2872)
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345
11
CUSTOMER ASSISTANCE 275

Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the
mail within three weeks of the vehicle delivery date. If
you have any questions about the service contract, callthe manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract.
It is not responsible for any service contract other than
the manufacturer’s service contract. If you purchased a
service contract that is not a manufacturer’s service
contract, and you require service after the manufactur-
er’s New Vehicle Limited Warranty expires, please refer
to the contract documents, and contact the person listed
in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with
their sincere efforts to resolve any warranty issues or
related concerns.
276 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Depart-
ment immediately. Canadian customers who wish to
report a safety defect to the Canadian government
should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are
accepted.
Service Manuals
These comprehensive Service Manuals provide the in-
formation that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing FCA US LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightfor-
ward language with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manu-
als make it easy for students and technicians to find and
fix problems on computer-controlled vehicle systems
and features. They show exactly how to find and correct
problems the first time, using step-by-step trouble-
shooting and drivability procedures, proven diagnostic
tests and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA US LLC vehicles. In-
cluded are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
278 CUSTOMER ASSISTANCE

Brake System....................... .224, 262
Anti-Lock (ABS) ........................90
Master Cylinder ...................... .225
Parking ............................ .141
Warning Light .........................77
Break-In Recommendations, New Vehicle .......141
Bulb Replacement ....................... .166
Bulbs, Light ........................ .135, 166
Capacities, Antifreeze (Engine Coolant) .........266
Capacities, Fluid ........................ .266
Caps, Filler Oil (Engine) ...................... .207, 213
Radiator (Coolant Pressure) ...............223
Carbon Monoxide Warning ..............132, 265
Car Washes ........................... .254
Cellular Phone ......................... .272
Chains, Tire ........................... .250
Changing A Flat Tire ..................... .229
Chart, Tire Sizing ....................... .231
Check Engine Light (Malfunction Indicator Light) . .86
Checking Your Vehicle For Safety .............132
Checks, Safety ......................... .132
Child Restraint ......................... .123Child Restraints
Booster Seats ........................ .127
Child Restraints ...................... .123
Child Seat Installation ...................129
Infants And Child Restraints ..............125
Older Children And Child Restraints ........126
Clean Air Gasoline ...................... .262
Cleaning Wheels ............................ .249
Windshield Wiper Blades .................216
Climate Control ..........................36
Manual ..............................36
Compact Spare Tire ...................... .247
Contract, Service ........................ .276
Coolant (Antifreeze) ..................... .266
Coolant Pressure Cap (Radiator Cap) ..........223
Cooling
System......................... .220
Adding Coolant (Antifreeze) ..............221
Coolant Level .....................220, 223
Disposal Of Used Coolant ................223
Drain, Flush, And Refill ..................220
Inspection .......................... .223
Points To Remember ....................224
Pressure Cap ........................ .223
12
INDEX 281

Radiator Cap........................ .223
Selection Of Coolant (Antifreeze) ...........221
Corrosion Protection ..................... .253
Cruise Light .............................84
Cupholders .............................57
Customer Assistance ..................... .274
Daytime Running Lights ....................31
Dealer Service .......................... .212
Deck Lid, Release .........................51
Defroster, Windshield .....................133
Delay (Intermittent) Wipers ..................34
Diagnostic System, Onboard .................85
Dimmer Control ..........................34
Disabled Vehicle Towing ...................192
Disposal Antifreeze (Engine Coolant) ...............223
Door Locks Child-Protection Door Lock — Rear Doors .....23
Driver’s Seat Back Tilt ......................24
Driving Through Flowing, Rising, Or Shallow Standing
Water .............................. .163
Electrical Outlet, Auxiliary (Power Outlet) .......58Electrical Power Outlets
....................58
Electric Remote Mirrors .....................29
Electronic Brake Control System ...............91
Electronic Speed Control (Cruise Control) .......153
Electronic Throttle Control Warning Light ........78
Emergency, In Case Of Hazard Warning Flasher .................166
Jacking ............................ .229
Jump Starting ........................ .187
Overheating ......................... .191
Towing ............................ .192
Emission Control System Maintenance ..........86
Engine ............................... .207
Air Cleaner ......................... .213
Break-In Recommendations ...............141
Checking Oil Level .....................208
Compartment ........................ .207
Cooling ............................ .220
Exhaust Gas Caution ................132, 265
Fails To Start ........................ .140
Flooded,

Starting ..................... .140
Fuel Requirements .....................262
Jump Starting ........................ .187
Oil ............................ .212, 266
Oil Filler Cap ..................... .207, 213
282 INDEX

HazardDriving Through Flowing, Rising, Or Shallow
Standing Water ....................... .163
Hazard Warning Flasher ...................166
Headlights ..............................31
Cleaning ........................... .254
Passing ..............................31
Head Restraints ..........................26
Heated Mirrors ...........................30
Heater .................................40
Holder, Cup .............................57
Ignition ................................17
Key ............................. .15, 17
Ignition Key Removal ......................17
Immobilizer (Sentry Key) ...................19
Inside Rearview Mirror .....................28
Instrument Cluster ........................84
Instrument Cluster ......................62
Instrument Panel Lens Cleaning ..............257
Interior And Instrument Lights ...............32
Interior Appearance Care ...................256
Interior Lights ...........................32 Intermittent Wipers (Delay Wipers)
............34
Introduction .............................4
Jack Operation ......................... .229
Jump Starting .......................... .187
Key Fob Unlock The Doors ......................15
Key Fob Battery Service (Remote Keyless Entry) . . .16
Key-In Reminder .........................19
Key, Replacement .........................19
Keys ..................................15
Key, Sentry (Immobilizer) ...................19
Lane Change Assist .......................32
Lap/Shoulder Belts ...................... .103
Latches .............................. .135
Lead Free Gasoline ...................... .262
Leaks, Fluid ........................... .135
Life Of Tires ........................... .243
Light Bulbs ........................ .135, 166
284 INDEX

Lights............................. .31, 135
AirBag........................79, 111, 133
Brake Warning .........................77
Bulb Replacement ..................... .166
Cruise ...............................84
Engine Temperature Warning ..............80
Exterior ............................ .135
Hazard Warning Flasher .................166
Interior ..............................32
Malfunction Indicator (Check Engine) ........83
Park ............................. .31, 84
Passing ..............................31
Seat Belt Reminder ......................79
Service ............................. .166
Tire Pressure Monitoring (TPMS) .........80, 96
Turn Signal ....................... .84, 135
Warning (Instrument Cluster Description) . . .80, 84
Loading Vehicle Tires .............................. .235
Locks Power Door ...........................22
Low Tire Pressure System ...................96
Lubrication, Body ....................... .215
Lug Nuts ............................. .260Maintenance Free Battery
...................211
Maintenance, General .....................212
Maintenance Procedures ...................212
Maintenance Schedule .....................199
Malfunction Indicator Light (Check Engine) . . . .83, 86
Manual, Service ........................ .278
Manual Transmission Lubricant Selection .....................268
Master Cylinder (Brakes) ...................225
Memory Feature (Memory Seat) ...............24
Memory Seat ............................24
Memory Seats And Radio ...................24
Methanol ............................. .263
Mirrors ................................28
Electric Remote ........................29
Heated ..............................30
Outside .......................... .28, 29
Rearview .............................28
Modifications/Alterations, Vehicle ..............6
Monitor, Tire Pressure System ................96
Mopar

Parts ........................... .277
MTBE/ETBE .......................... .263
Multi-Function Control Lever ................3112
INDEX 285