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312
uuAudio Error Messages uPandora®
Features
Pandora ®
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
This USB device is incompatib le. Please see your owner’s
manual for more details.Appears when an incompatible device is connected. Disconnect
the device. Then turn the audio system off, and turn it again. Do
not reconnect the device that caused the error.
There is an unsupported device detected. When safe, please
reconnect your device.Appears when there is a problem with the audio system. Check if
the device is compatible with the audio system.
No stations have been created. When safe, please create a
station on the device.
Appears when there is no station list on the device. Use the device
to create a station.There is no active station.
This PANDORA station is currently not available. Please select
another station.
Music licenses force us to limi t the number of tracks you may
skip each hour.Appears when you try to skip a track over the predetermined
number of times in an hour.
The system is unable to save rating.
The system is unable to save bookmark.
or
The system is unable to skip.
Appears when the commanded operation is failed. Try again later.
There is no data available.Appears when no data is available with Pandora® activated.
Reboot the app and reconnect the device.
U.S. models
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uuAudio Error Messages uPandora ®
Features
Error MessageSolution
The PANDORA app version on your device is not supported.
When safe, please update the app and try again later.Appears when Pandora® version is not supported. Update
Pandora ® to the latest version.
PANDORA is performing system maintenance. Please try
again later.Appears when the Pandora ® server is in maintenance. Try again
later.
The system cannot connect to PANDORA. When safe, please
check your device.
Appears when Pandora® is unable to play music. Check your
device.
The system is unable to play PANDORA. When safe, login to
PANDORA.
The maximum number of stations that can be created is 100.
To create more, please delete on e or more previously created
stations.Appears when the number of created stations reaches the
limitation. Delete one or more created stations from Pandora ® app
on the connected device.
The system is unable to create a new station. Please try again.Appears when there is a temporar y error with the audio system.
Try again later.
The system is unable to play PANDORA. Please try again later.Appears when your connected device has network problems.
Check your device.
When safe, please check your device.
Appears when your connected device has some kind of problem
such as being out of the service area.
Check that the connected device is within the service area, and
then try again to play Pandora ®. If the problem persists, consult a
dealer.
The system is unable to play PANDORA.
Music licensing restricts play in this area.Appears when you try playing the Pandora ® in the country where
the service is not available.
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314
uuAudio Error Messages uApple CarPlay/Android Auto
Features
Apple CarPlay/Android Auto
If an error occurs while using the Apple CarPlay or Android Auto, you may see the
following error messages. If you cannot clear the error message, contact a dealer.
Error MessageSolution
A charging error has occurred with the connected device.
When safe, please check the compatibility of the device and
USB cable. Please see your ow ner's manual for more details.
This USB device is incompatib le. Please see your owner's
manual for more details.
Appears when an incompatible device is connected. Disconnect
the device. Then turn the audio system off, and turn it again. Do
not reconnect the device that caused the error.
Unable to start Appl e CarPlay. When safe, please confirm the
USB connection.Appears when Apple CarPlay or A ndroid Auto fails to recognize
your device.
Check if your device is compatib le with Apple CarPlay or Android
Auto, or the latest version of the app is installed on your device.
Unable to start Andr oid Auto. When safe, please confirm the
USB connection.
Unable to start Appl e CarPlay. When safe, please try again.Appears when Apple CarPlay or A ndroid Auto fails to recognize
your device.
Reconnect your device and try again.
Unable to start Android Auto. When safe, please try again.
Unable to start Apple CarPlay with your device. Your device is
connected in digital audio mode.Appears when your connected device is incompatible with Apple
CarPlay.
Check if your device is comp atible with Apple CarPlay.
Information Screen
On Demand Multi-Use DisplayTM
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315
uuAudio Error Messages uApple CarPlay/Android Auto
Features
Error MessageSolution
This device is not compatible with Android Auto.
Appears when your connected de vice is incompatible with
Android Auto.
Check if your device is compatible with Android Auto or the latest
version of the app is installed on your device.
Please update to the latest version of Android Auto.Appears when your version of the Android Auto is not supported.
Update Android Auto to the latest version.
Connection failed. Please confirm Bluetooth connection
status and try again.Appears when Bluetooth® connection is failed.
Check the Bluetooth ® connection of this audio system and your
connected device.
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316
Features
General Information on the Audio System
SiriusXM® Radio Service
1. You need your radio ID ready before regist ering for subscription. To see the ID in
the On Demand Multi-Use DisplayTM, select channel up/down icons until CH000
and the radio ID appears.
2. Have your radio ID and credit card num ber ready, and either call or visit the
SiriusXM ® website to subscribe.
Switch to the SiriusXM ® mode by pressing the SOURCE button on the steering
wheel, or through the On Demand Multi-Use Display
TM, and stay in this mode for
about 30 minutes until the service is activated. Make sure your vehicle is in an open
area with good reception.
Loading...:
SiriusXM ® is loading the audio or program information.
No Signal:
The signal is too weak in the current location.
Unsubscribed channel:
You are not subscribed to the channel selected.
Unavailable channel:
No such channel exists, the channel is not pa rt of your subscription, or the artist or
title information is unavailable.
Check the antenna, Disconnect ed antenna, Shorted antenna:
There is a problem with the SiriusXM ® antenna. Contact a dealer.
■Subscribing to SiriusXM® Radio
■Receiving SiriusXM® Radio
■SiriusXM® Radio Display Messages
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
•U.S.: SiriusXM ® Radio at www.siriusxm.com/
subscribenow or 1-877-447-0011
•Canada: SiriusXM ® Canada at www.siriusxm.ca/
subscribe-now or 1-877-209-0079
1Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite reception interruptions. Sa tellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.
You may experience rece ption problems under the
following circumstances:
•In a location with an obstruction to the south of
your vehicle.
•In tunnels
•On the lower level of a multi-tiered road•Large items carried on the roof rack
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317
uuGeneral Information on the Audio System uRecommended CDs
Features
Recommended CDs
• Use only high-quality CD-R or CD-RW discs labeled for audio use.
• Use only CD-R or CD-RW discs on wh ich the recordings are closed.
• Play only standard round-shaped CDs.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA or AAC formats may be unsupported.
■Protecting CDs
Follow these precautions when handling or storing CDs:
• Store a CD in its case when it is not being played.
• When wiping a CD, use a soft clean cloth from the center to the outside edge.
• Handle a CD by its edge. Never touch either surface.
• Never insert foreign obje cts into the CD player.
• Keep CDs out of direct sunlight and extreme heat.
• Do not place stabilizer rings or labels on the CD.
• Avoid fingerprints, liquids, and felt-tip pens on the CD.
1Recommended CDs
A Dual-disc cannot play on th is audio unit. If recorded
under certain conditions, a CD-R or CD-RW may not
play either.
■CDs with MP3, WMA or AAC files
The CD packages or jackets should have one of these marks.
1 Protecting CDs
NOTICE
Do not insert a damaged CD. It may be stuck inside
and damage the audio unit.
Examples:
●Damaged CDs Bubbled/
Wrinkled
With Label/
Sticker Using
Printer Label
Kit
Sealed With Plastic Ring●Poor quality
CDs
Chipped/
Cracked Warped Burrs
●Small CDs
3-inch
(8-cm)
CD
●Bubbled, wrinkled, labeled, and
excessively thick CDs
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318
uuGeneral Information on the Audio System uCompatible iPod, iPhone, and USB Flash Drives
Features
Compatible iPod, iPhone, and USB Flash Drives
• A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, or AAC formats may be unsupported.
■iPod and iPhone Model Compatibility
Model
iPod (5th generation)
iPod classic 80GB/160GB (launch in 2007)
iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)
iPod nano (1st to 7th generation) released between 2005 and 2012
iPod touch (1st to 5th generation) released between 2007 and 2012
iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s /iPhone 5/iPhone 5c/iPhone 5s/iPhone 6/
iPhone 6s/iPhone 7
■USB Flash Drives
1 iPod and iPhone Model Compatibility
This system may not work with all software versions
of these devices.
1USB Flash Drives
Files on the USB flash drive are played in their stored
order. This order may be different from the order
displayed on your PC or device.
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
Honda App License Agreement
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (THI S “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”) AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT. THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR
OPERATED BY AMERICAN HONDA MOTOR CO . INC., (“HONDA,” “US,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HONDA” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND
ITS AFFILIATES AND DESIGNATED AGENTS. THE SERVICES ARE OWNED (OR LICENSED), PR OVIDED, AND/OR OPERATED BY HONDA OR A
THIRD-PARTY SERVICE PROVIDER (A “PROVI DER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.
A. Description of the Software. The SOFTWARE includes the software, firmware and the like, installed and ex ecuting on your VEHICLE
during manufacture, and thereafter updated from time to time by HONDA, you or an authorized HONDA dealer (a “DEALER”). The
SOFTWARE allows you to access and use a variety of SERVICES, including but not limited to: (a) HONDA applications, services, an d content
provided through the SOFTWARE (together, “H ONDA SERVICES”); and (b) PROVIDER applicatio ns, services, and content provided through
the SOFTWARE (together, “PROVIDER SERVICES”), each of which may provide access to various information, media, content, and services.
B. SOFTWARE Licensing and Intellectual Property.
1. SOFTWARE. This AGREEMENT grants you a non-exclusive, limited, and revocable license to use the SOFTWARE and SERVICES solely (a)
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), or a
DEALER and (c) as permitted under the terms of this AGREEMENT
2. HONDA Services. The SOFTWARE may provide you with access to various HONDA SERVICES. Inst allation, activation, or use of HONDA
SERVICES may require your consent to additi onal terms, conditions, and privacy policies applicable to those HONDA SERVICES (the
“HONDA TERMS”). You acknowledge and agree that any collection, use, sharing of data generated by your VEHICLE or your use of your
VEHICLE, and your use of the HONDA SERVIC ES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be
specifically applicable to such HONDA SERVICES or data generation. The HONDA SERVI CES may collect, use, and share such data while
you are using the SOFTWARE.
■END USER LICENSE AGREEMENT
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