Page 209 of 245
Vehicle care207
2. Screw in the towing eye as far asit will go until it stops in a
horizontal position.
3. Attach a tow rope – or better still a
tow rod – to the towing eye.
Adam Rocks
1. Wrap a cloth around the tip of a flat
screwdriver to prevent paint
damage. Disengage the small cap
with the screwdriver at the marked position.
2. Screw in the towing eye as far as it will go until it stops in a
horizontal position.
3. Attach a tow rope – or better still a
tow rod – to the towing eye.
General
The towing eye must only be used for towing and not for recovering the
vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Switch the selector lever to neutral.
Release the parking brake.
Page 210 of 245

208Vehicle careCaution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with manual transmission
automated: the vehicle must only be
towed facing forwards with the front axle raised off the ground.
Seek the assistance of a workshop. After towing, unscrew the towing eye.
Insert cap and engage in the front
bumper.
Towing another vehicle
Adam
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage. Insert the screwdriver in the slot at the
lower bend of the cap. Disengage the cap by carefully moving the
screwdriver downwards.
The towing eye is stowed with the
vehicle tools 3 186.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
The lashing eye at the rear
underneath the vehicle must never be
used as a towing eye.
Attach a tow rope – or even better a
tow bar – to the towing eye.
The towing eye must only be used for towing and not for recovering a
vehicle.
Page 211 of 245

Vehicle care209Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap and engage in the bumper.
Adam Rocks
Towing another vehicle is not
possible.
Appearance care
Exterior care
Locks The locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use a de-icing agent only
when absolutely necessary, as this
has a degreasing effect and impairs
lock function. After using a de-icing
agent, have the locks regreased by a workshop.
WashingAdam without foldable sunroof:
The paintwork of your vehicle is
exposed to environmental influences. Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing. Restrictions for
filmed or matt painted body parts or
decor tapes, see "Polishing and
waxing".Adam with foldable sunroof:
The paintwork of your vehicle is
exposed to environmental influences,
therefore wash your vehicle regularly.
When using automatic vehicle
washes, select one with textile
brushes and select a programme
without wax additives.
Restrictions for filmed or matt painted
body parts or decor tapes, see
"Polishing and waxing".
When hand washing the vehicle, use
clear water and a soft brush, cleaning
in grain direction of the textile sun
roof.
Never use a steam-jet or high-
pressure jet cleaner for the sunroof.
Wax painted parts of the vehicle
regularly, but not the textile of the
sunroof.Caution
After washing or cleaning, the
foldable sunroof must be
completely dried before opening. If a wet sunroof remains opened for
Page 212 of 245

210Vehicle carea longer time, it would be
damaged by water spotting and
mould growth.All variants:
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can cause paint damage.
If using a car wash, comply with the
car wash manufacturer's instructions. The windscreen wiper and rear
window wiper must be switched off.
Remove antenna and external
accessories such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
On vehicles with emblem touchpad:
when cleaning with a high-pressure
jet cleaner ensure a minimum
distance of 30 cm when working
around the tailgate to prevent
unintended unlocking.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax painted parts of the vehicle
regularly (at the latest when water no longer beads). Otherwise, the
paintwork will dry out.
The foldable sunroof must not be
polished or waxed. When using
automatic car washes, select a
programme without wax additives.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Unpainted plastic body parts must not be treated with wax or polishing
agents.
Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
Page 213 of 245

Vehicle care211programmes in automatic car washes
if the vehicle is equipped with these
parts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished.
Otherwise these parts would become agleam or the colour would be
dissolved.
Windows and windscreen wiper
blades
Use a soft lint-free cloth or chamois leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.Glass panel
Never clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the glass panel.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damageRectify minor paintwork damage with
a touch-up pen before rust forms.
Have more extensive damage or rust
areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen / rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Liquid gas system9 Danger
Liquid gas is heavier than air and
can collect in sink points.
Take care when performing work
at the underbody in a pit.
For painting work and when using a
drying booth at a temperature above
60 °C, the liquid gas tank must be
removed.
Do not make any modifications to the
liquid gas system.
Page 214 of 245

212Vehicle careRear carrier systemClean the rear carrier system with a
steam-jet or high-pressure jet cleaner
at least once a year.
Operate the rear carrier system
periodically if not in regular use, in
particular during winter.
Interior care
Interior and upholstery
Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean the leather upholstery with
clear water and a soft cloth. In case of heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light- coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol
in particular. Do not use high-
pressure jet cleaners.
Page 215 of 245

Service and maintenance213Service and
maintenanceGeneral information ...................213
Service information ..................213
Recommended fluids, lubricants and parts .................................... 214
Recommended fluids and lubricants ................................ 214General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 83.
European service intervals
Maintenance of your vehicle is
required every 20,000 miles or after
one year, whichever occurs first. Additional engine oil and filter change is indicated by the engine oil life
system, when required earlier than
maintenance.
A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania,
Luxembourg, Macedonia, Malta,
Monaco, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania,
San Marino, Serbia, Slovakia,
Slovenia, Spain, Sweden,
Switzerland, United Kingdom.
Service display 3 83.
International service intervals Maintenance of your vehicle is
required every 10,000 miles or after one year, whichever occurs first.
Additional engine oil and filter change is indicated by the engine oil life
system, when required earlier than
maintenance.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,
Page 216 of 245

214Service and maintenanceincreased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature. Under
these severe operating conditions,
certain service work may be required more frequently than the regular
service interval.
The international service intervals are
valid for the countries which are not
listed in the European service
intervals.
Service display 3 83.
Confirmations Confirmation of service is recorded in
the Service and Warranty Booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
Warranty Booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.Recommended fluids,
lubricants and parts
Recommended fluids andlubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
petrol and diesel engines. If it is
unavailable, engine oils of other listed qualities have to be used.
Recommendations for petrol engines
are also valid for Compressed Natural
Gas (CNG), Liquified Petroleum Gas
(LPG) and Ethanol (E85) fuelled
engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 218.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.