298Vehicle careTowingTowing the vehicle
Disengage cap at bottom and removedownwards.
The towing eye is stowed with the
vehicle tools 3 281.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for towing and not for recovering the
vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 233, otherwise the
vehicle may automatically brake during towing.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: The vehicle must be towed facing
forwards, not faster than 80 km/h nor further than 100 km. In all other cases
300Vehicle careAppearance careExterior care
Locks The locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use de-icing agent only when
absolutely necessary, as this has a
degreasing effect and impairs lock function. After using a de-icing agent, have the locks regreased by a
workshop.
Washing The paintwork of your vehicle is
exposed to environmental influences. Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiper and rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Do not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Do not use hard objects to remove
spots of tar. Use tar removal spray on
painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
302Vehicle careTowing equipment
Do not clean the coupling ball bar with
a steam-jet or high-pressure jet
cleaner.
Rear carrier systemClean the rear carrier system with a
steam-jet or high-pressure jet cleaner
at least once a year.
Operate the rear carrier system
periodically if not in regular use, in
particular during winter.
Air shutter Clean the shutter system in the front
bumper to maintain correct
functionality.
Interior care Interior and upholstery
Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.Clean the leather upholstery with clear water and a soft cloth. In case of
heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light- coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water
or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Customer information329This data includes, for example:● Vehicle status information (e.g. wheel rotation rate, speed,
movement delay, lateral
acceleration, "seatbelts
fastened" display),
● Ambient conditions (e.g. temperature, rain sensor,
distance sensor).
Most of this data is volatile and is processed only in the vehicle itself,and not beyond the operating time.
Moreover, many control units include
data storage device (amongst others the vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.
The following information, for
example, is stored:
● System component operating states (e.g. fill level, tyre
pressure, battery status),
● State of charge of the high voltage battery, estimated range
(in the case of electric vehicles),● Faults and defects in important system components (e.g. lights,
brakes),
● System reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems),
● Information on events damaging the vehicle.
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services, the operating data saved can be read together withthe vehicle identification number andused if necessary. Staff working for
the service net-work (e.g. garages,
manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. Services
include repair services, maintenance
processes, warranty cases and
quality assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which has been read
out documents the technical conditionof the vehicle or individual
components and assists with fault
diagnosis, compliance with warranty
obligations and quality improvement.
This data, in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also needs operating data
from vehicles for product recalls.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs.
Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed at any time.
330Customer informationDepending on the equipment level in
question, these include
● Seat and steering wheel position settings,
● Chassis and air conditioning settings,
● Custom settings such as interior lighting.
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● Multimedia data such as music, videos or photos for playback in
an integrated multimedia system,
● Address book data for use with an integrated hands-free system
or an integrated navigation
system,
● Input destinations,
● Data on the use of online services.
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on adevice that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the
same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,
this includes data such as position
data, day / night mode and other
general vehicle information. For moreinformation, please see the operating instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as
navigation or music playback. No
further integration is possible
between smartphone and vehicle, in
particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.
332IndexAAccessories and vehicle modifications .......................... 259
Activating Bluetooth music .........161
Activating phone .........................184
Activating radio ........................... 153
Activating the navigation system 167
Activating USB audio ..................161
Activating USB movie .................163
Activating USB picture ................162
Active Emergency Braking .........233
Active head restraints ...................37
Adaptive cruise control .......117, 222
AdBlue ........................ 115, 206, 304
Adjustable air vents ...................195
Airbag and belt tensioners .........111
Airbag deactivation ..............59, 112
Airbag label................................... 54 Airbag system .............................. 54
Air conditioning regular operation ................................ 196
Air conditioning system .............. 190
Air intake .................................... 196
Air vents...................................... 195
Antilock brake system ................ 213
Antilock brake system (ABS) .....113
Anti-theft alarm system ................26
Anti-theft locking system .............. 26
Appearance care ........................300
Armrest ......................................... 42Armrest storage ........................... 69
Ashtrays ..................................... 102
Audio files ................................... 159
Automatic anti-dazzle ..................30
Automatic light control ...............131
Automatic locking ........................24
Automatic transmission .............209
Autostop ..................................... 201
Auto volume................................ 150
Auxiliary heater ........................... 195
B Basic operation ........................... 147
Battery discharge protection ......139
Battery voltage ........................... 123
Bicycle rack .................................. 70
BlueInjection ............................... 206
Bluetooth Bluetooth connection ..............181
Bluetooth music menu ............161
Connecting device ..................159
General information ................159
Pairing ..................................... 181
Phone ...................................... 184
Bluetooth connection ..................181
Bonnet ....................................... 260
Brake and clutch fluid .................304
Brake and clutch system ...........112
Brake assist ............................... 215
Brake fluid .................................. 264
333Brakes ............................... 213, 264
Breakdown.................................. 298
BringGo ...................................... 164
Bulb replacement ....................... 267
C
Call Functions during a call ............184
Incoming call ........................... 184
Initiating a phone call ..............184
Ring tone ................................. 184
Call history .................................. 184
Capacities .................................. 317
Cargo management system ........88
Car Pass ...................................... 21
Catalytic converter .....................205
Central locking system ................22
Centre console lighting ..............138
Centre console storage ...............69
Changing tyre and wheel size ...287
Charging system ........................ 112
Child locks ................................... 25
Child restraint installation locations ................................... 63
Child restraints.............................. 60
Child restraint systems ................60
Cigarette lighter .........................102
Climate control ............................. 16
Climate control systems .............189
Clock........................................... 100CNG.................................... 105, 247
Code ........................................... 122
Contacts ..................................... 171
Control elements Infotainment system ................142
Steering wheel ........................ 142
Control elements overview .........142
Control indicators........................ 108
Control of the vehicle .................198
Controls ........................................ 97
Convex shape .............................. 29
Coolant and antifreeze ...............304
Cruise control ....................116, 219
Cupholders .................................. 66
Curtain airbag system .................. 58
Curve lighting.............................. 134
D
DAB ............................................ 157
Danger, Warnings and Cautions ...4
Daytime running lights ...............133
Declaration of conformity ............322
DEF ............................................ 206
Destination input ........................171
Diesel exhaust fluid ....................206
Diesel fuel system bleeding .......266
Digital audio broadcasting ..........157
Displaying pictures .....................162
Display settings ..................162, 163
Door open .................................. 117Door panel storage.......................68
Doors ............................................ 25
Driver assistance systems ..........219
Driver Information Centre ...........117
Driving characteristics and towing tips .............................. 253
Driving hints ................................ 198
E Electric adjustment ......................29
Electrical system......................... 274
Electric parking brake .........113, 213
Electric parking brake fault .........113
Electronic climate control system 191
Electronic driving programmes ..210
Electronic Stability Control.......... 217
Electronic Stability Control and Traction Control system ..........114
Electronic Stability Control off..... 114
Emergency call ........................... 183
End-of-life vehicle recovery .......260
Engine compartment fuse box ...276
Engine coolant ........................... 262
Engine coolant temperature gauge ..................................... 107
Engine data ............................... 312
Engine exhaust .......................... 204
Engine identification ...................307
Engine oil ................... 261, 304, 308
Engine oil pressure ....................115
334Entry lighting .............................. 138
Event data recorders ..................328
Exhaust filter ....................... 115, 204
Exit lighting ................................ 138
Exterior care .............................. 300
Exterior light ............................... 116
Exterior lighting ....................13, 130
Exterior mirrors ............................. 29
F Fault ........................................... 211
Favourite lists ............................. 155
Retrieving stations................... 155
Storing stations .......................155
Favourites ................................... 171
File formats Audio files................................ 159
Movie files ............................... 159
Picture files.............................. 159
First aid kit ................................... 92
Fixed air vents ........................... 196
Flex-Fix system ............................ 70
Fog light ..................................... 116
Fog lights ................................... 269
Folding mirrors ............................. 29
Folding tray .................................. 92
Following distance ......................114
Following distance indication ......232
Forward collision alert................. 229
Front airbag system .....................57Front fog lights ........................... 135
Front seats.................................... 38
Front storage ................................ 68
Fuel............................................. 245
Fuel for diesel engines ..............246
Fuel for liquid gas operation .......247
Fuel for natural gas operation ...247
Fuel for petrol engines ...............245
Fuel gauge ................................. 104
Fuel selector .............................. 105
Funnel......................................... 248
Fuses ......................................... 274
G Gauges ....................................... 103
Gear shifting ............................... 114
General information ...159, 165,
179, 180, 253
Bluetooth ................................. 159
DAB ......................................... 157
Infotainment system ................140
Navigation ............................... 165
Phone ...................................... 180
Smartphone applications ........159
USB ......................................... 159
Glass panel .................................. 34
Glovebox ..................................... 66
Guidance ................................... 176H
Halogen headlights ....................267
Hand brake ................................. 213
Hazard warning flashers ............135
Headlight flash ........................... 132
Headlight range adjustment ......132
Headlights................................... 130
Headlights when driving abroad 133
Head restraint adjustment .............8
Head restraints ............................ 36
Heated mirrors ............................. 30
Heated rear window ..................... 33
Heated steering wheel .................97
Heating ........................................ 43
Heating and ventilation system . 189
High beam ......................... 116, 131
High beam assist ................116, 131
Hill start assist ........................... 215
Home menu ................................ 147
Horn ....................................... 14, 98
I
Identification plate .....................306
Ignition switch positions .............198
Immobiliser .......................... 28, 116
Indicators .................................... 103
Info Display ................................. 121
Information displays.................... 117
Infotainment control panel ..........142
Instrument cluster ......................103