
222Vehicle careCaution
Vehicles with manual
transmission automated: If neutral cannot be selected, the vehiclemust only be towed with the drive
wheels raised off the ground.
The vehicle should always be
towed with the ignition switched
off.
Manual transmission automated
3 155.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust fumes
from the towing vehicle, switch on the air recirculation system 3 121 and
close the windows.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and refit the cover.
Towing another vehicle
Attach a tow rope – or better still a tow
rod – to the rear towing eye, never to
the rear axle and suspension units.
Caution
The rear towing eye must only be
used for towing and not recovering a vehicle.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.

Vehicle care223Appearance care
Exterior care LocksThe locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use de-icing agent only when
absolutely necessary, as this has a
degreasing effect and impairs lock
function. After using a de-icing agent,
have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing. Restrictions for
filmed or matt painted body parts or decor tapes, see "Polishing and
waxing".
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wipers
must be switched off and the exterior
mirrors must be folded in. Remove
antenna and external accessories
such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Do not use hard objects to remove
spots of tar. Use tar removal spray on
painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.

226Service and maintenanceService and
maintenanceGeneral information ...................226
Service information ..................226
Recommended fluids, lubricants
and parts .................................... 228
Recommended fluids and lubricants ................................ 228General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for the vehicle is available at
the workshop.
Service display 3 96.
Engine identification 3 231.
European service intervals -
except Bus
Maintenance of your vehicle is
required every 40,000 km or after
two years, whichever occurs first, unless otherwise indicated by the
service display.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.European service intervals - Bus
only
Maintenance of your vehicle is
required every 30,000 km or after
one year, whichever occurs first, unless otherwise indicated by the
service display.
The European service intervals are
valid for the following countries:
Andorra, Austria, Belgium, Croatia,
Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy,
Latvia, Liechtenstein, Lithuania,
Luxembourg, Netherlands, Norway,
Poland, Portugal, Slovakia, Slovenia,
Spain, Sweden, Switzerland, United
Kingdom.

Service and maintenance227International service intervalsAlbania, Bosnia-Herzegovina,
Kosovo, Macedonia, Montenegro,
Serbia, Romania, Bulgaria, Moldova,
Cyprus:
Maintenance of your vehicle is
required every 30,000 km or after
two years, whichever occurs first,
unless otherwise indicated by the
service display.
Turkey, Morocco:
Maintenance of your vehicle is
required every 20,000 km or after one year, whichever occurs first,
unless otherwise indicated by the
service display.
Russia, Ukraine, Belarus,
Kazakhstan, Malta:
Maintenance of your vehicle is
required every 15,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.Algeria, Tunisia:
Maintenance of your vehicle is
required every 10,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the service display.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature. Under
these severe operating conditions,
certain service work may be required more frequently than the regular
service interval.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service display The service interval is based on
several parameters depending on
usage.
The service display, located in the
Driver Information Centre, indicates
when the next service is due. Seek
the assistance of a workshop.
Service display 3 96.
Engine oil lever monitor 3 96.

228Service and maintenanceRecommended fluids,lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for diesel engines. If it is unavailable,
engine oils of other listed qualities
must be used.
Select the appropriate engine oil based on its quality and on the
minimum ambient temperature
3 232.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose of it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine oil quality and viscosity.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 232.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature
viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 232.
All of the recommended viscosity grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only silicate-free long life coolant
(LLC) antifreeze approved for the
vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C.
This concentration should be
maintained all year round. The use of additional coolant additives that
intend to give additional corrosion

230Technical dataTechnical dataVehicle identification..................230
Vehicle Identification Number ..230
Identification plate ...................231
Engine identification ................231
Vehicle data ............................... 232
Recommended fluids and lubricants ................................ 232
Engine data ............................. 233
Vehicle weight ......................... 235
Vehicle dimensions .................242
Capacities ................................ 250
Tyre pressures ........................ 252Vehicle identification
Vehicle IdentificationNumber
The Vehicle Identification Number
(VIN) is visible through the
windscreen.
The VIN is also displayed behind a
removable plastic cover on the front
right hand door step. Unclip the
covers using a flat blade screwdriver
to access.

Technical data231Identification plate
The identification plate is located on
the right hand door pillar.
Information on identification plate:1:manufacturer's name2:type approval number3:vehicle identification number4:permissible gross vehicle
weight rating in kg5:permissible gross train weight
in kg6:maximum permissible front axle load in kg7:maximum permissible rear axle
load in kg8:engine type9:engine identification code10:fabrication number11:vehicle paint code
Note
The identification plate on your
vehicle may differ from the
illustration shown.
The combined total of front and rear
axle loads must not exceed the
permissible gross vehicle weight. For
example, if the front axle is bearing its
maximum permissible load, the rear
axle can only bear a load that is equal
to the gross vehicle weight minus the front axle load.
The technical data is determined in
accordance with European
Community standards. We reserve
the right to make modifications.
Specifications in the vehicle
documents always have priority over
those given in this manual.
Engine identifier code and enginenumber
Stamped on the engine cylinder block
and on a label attached to the timing
chain cover, depending on variant.
Engine identification
The technical data tables show the
engine identifier code.
Engine data 3 233.
To identify the respective engine,
refer to the engine power in the EEC
Certificate of Conformity provided with your vehicle or other national
registration documents.

232Technical dataVehicle dataRecommended fluids andlubricants
Required engine oil qualityEngine oil quality: Europedexos 2✔
For countries with International
service interval 3 226, you may use
the oil qualities listed below:
Engine oil quality: Internationaldexos 2✔ACEA C3
diesel engines with DPF✔ACEA A3/B4
diesel engines without DPF✔Engine oil viscosity gradesAmbient temperaturedown to
-25 °CSAE 0W-30 or
SAE 0W-40
SAE 5W-30 or
SAE 5W-40below
-25 °CSAE 0W-30 or
SAE 0W-40