196Driving and operatingSee "Temporary charge mode
override and cancel" in
Programmable charging 3 197.
Additionally, the stop charge
button on the electronic key may
also be used. Press and hold 5 on
the electronic key. This will also
unlock the vehicle plug.
2. Unplug the vehicle plug of the charge cord from the vehicle.
3. Close the charge port door by pressing firmly in the centre until it
engages.
4. Unplug the charge cord from the electrical outlet.
5. Place the charge cord into the storage compartment.
DC (direct current) charging
Check the charging station DC
vehicle plug for compatibility with the
DC charge port on this vehicle. When
recharging at a DC fast charge
station, the power cable connected to the vehicle must be less than 10 m in
length.
Follow the steps listed on the
charging station to perform a DC
vehicle charge.
If for any reason DC charging does
not begin or is interrupted, check the
DC charge station display for
messages. Unplug to restart the DC
charge process.
Start charging 1. Make sure the vehicle is parked.
2. Push the rearward edge of the charge port door and release to
open the door.
In cold weather conditions, ice
may form around the charge port
door. The charge port door may
not open on the first attempt.
Remove ice from the area andrepeat attempt to open the charge
port door.
3. Open the DC dust cover. Plug in the DC vehicle plug into the DC
charge port on the vehicle. Make
sure that the DC vehicle plug is
fully connected to the DC charge
port. If it is not properly seated
then the charge may not occur.
Proper plug connection can be
checked by information on the
Driver Information Centre.
4. Follow the steps listed on the charging station to start charging.
The electric parking brake will
automatically apply once the
charge process has been started.
Driving and operating1975. Once charging, the DC vehicleplug will be locked to the DC
charge port and cannot be
disconnected while charging is
active.
6. Verify that the charging status indicator illuminates on top of the
instrument panel and a horn chirp occurs.
Charging status 3 204.Caution
Do not attempt to disconnect the
DC vehicle plug while charging is
active. This action may damage vehicle or charging station
hardware.
Stop charging
Controls on the charging station can
be used to stop the charge process at any time. Or press and hold 5 on the
electronic key. This will also unlock
the vehicle plug.
To stop charging when inside the
vehicle, you may use the Stop button
on the Charging screen.
Programmable charging 3 197.
There is also an available mobile app
with several charging functions.
Smartphone remote function 3 26.Automatic power supply cut-off
When the vehicle no longer needs to
use power from the charging station,
the charging process will be stopped.
Use the electronic key to unlock the
DC vehicle plug.
Energy can still be consumed from
the charging station when the
vehicle’s displays and indicators
show that the high voltage battery is
fully charged. This is to ensure the
high voltage battery is in optimal
temperature operating range to
maximise vehicle range.
Programmable charging 3 197.
End charging
1. Wait until the charging process has been fully stopped, the
vehicle plug is unlocked and the
charging status indicator is solid
green or off.
2. Unplug the DC vehicle plug from the DC charge port on the vehicle
and close the dust cover.
3. Close the charge port door by pressing firmly in the centre to
latch properly.
4. Manually disengage the electric parking brake before driving the
vehicle.
5. To start another DC charge, remove the DC vehicle plug and
reconnect.
Programmable charging
Programmable charge modes To view the current charge mode
status on the Info Display, touch Energy and then Charging.
The charge start and charge
complete time estimations are also
displayed on the screen. These
estimations are most accurate when
the vehicle is plugged in and in
moderate temperature conditions.
Also, to get an accurate time
estimate, the vehicle uses an internal
clock for programmable charging, not the clock in the instrument panel.
202Driving and operatingPriority charging
The priority charging feature will work
when the Departure charge mode is
selected. This feature is designed to ensure that the high voltage battery
pack has a minimal amount of energy prior to delaying a charge. Upon
completion of priority charging the
vehicle will return to normal
programmable charging operation.
The feature can be enabled or
disabled by selecting On or Off from
the Charge mode screen when the
Departure charge mode is selected.
When enabled, priority charging will
only prevent programmable charging
while the high voltage battery is
recharged from a depleted state to a
level allowing 40% of the driving
range.
Temporary charge mode override
and cancel
To temporarily override a delayed
charge event, unplug the charge cord
from the charge port and then plug it
back in within 5 seconds. A single
audible chirp will sound and charging will begin immediately.To cancel a temporary override,
unplug the charge cord, wait for
10 seconds, and then plug the charge
cord back in. A double audible chirp
will sound and charging will be
delayed.
Temporary override of a delayed
charge mode
Programmed delayed charge modes can be temporarily overridden to an
immediate charge mode for one
charge cycle. Also, the next planned
departure time can be temporarily
overridden for one charge cycle. In
addition to the in-vehicle overrides via the programmable charging screens,
there are other ways to temporarily override a delayed charge mode.
Programmed charging override
3 204.
The Temporary override provides the
ability to set temporary charge items
for the next charge cycle.
Touch the Temporary override tab on
the Charging screen.
Select:
● Immediate : Charge immediately
at plug in.
● Temporary Departure : Set the
temporary departure time.
● Off: Cancel temporary charge
mode.
To override or cancel an active
charging cycle, touch Stop on the
Charging screen.
Location based charging With Location-based charging
enabled, the Charge mode and
Charge limit preference are saved
and set back to the customer’s
Driving and operating203preference every time the vehicle is
returned to the saved Home location.
When the vehicle is not at the saved Home location, then the vehicle will
default to the lower limit of Charge
limit preference and the Charge
mode will be set to Immediate.
When Location-based charging is
On and the vehicle is away from the
saved Home location, then the
selection for the charge mode will be
disabled and the selection will be
greyed out.
After 90 days, a notification will
display and the Charge limit
preference will need to be reset for
the next 90 days. Important
information about portable electric
vehicle charging 3 205.
When the GPS location is not
available, dashes will be displayed
and location based charging will be disabled until the GPS is restored.
To use location based charging, a
Home location must first be stored.To store a Home location:
1. From the Energy home screen,
touch Energy settings .
2. Touch Location-based charging .
3. Touch Set home location v .
4. Touch OK.
5. Touch On to enable Location-
based charging .
To change the stored Home location:
1. Touch Update Home Location v
on the Location-based charging
screen.
2. Touch Update, then OK to set the
new home location.
● Touch Cancel to make no
changes.
● Touch Remove to clear the
location and turn location
based charging off.Charging interrupted or
overridden pop-up
The Charging override / interruption
occurred pop-up will appear if any of
the following conditions occur:
● The charging settings have been
modified via OnStar through the
website or the mobile app. For
example, the departure time
tables, the rate tables, or the
charge mode were updated using
the customer website (available
in select regions).
● There was an unintended loss of AC power during the plug-in
charge event. For example, there was a power outage or the
charge cord was unplugged from the wall.
204Driving and operatingProgrammable charging disabled
When the programmable charging
system is disabled, the Unable to
charge screen will be displayed.
Programmed charging override
To temporarily override a delayed charge event, unplug the charge cord from the charge port and then plug it
back in within 5 seconds. A single
horn chirp will sound and charging will begin immediately.
To cancel a temporary override,
unplug the charge cord, wait for
10 seconds, and then plug the charge cord back in. A double horn chirp will
sound and charging will be delayed.
Programmable charging 3 197.
Charging status
The vehicle has a charging status
indicator at the centre of the
instrument panel near the
windscreen. When the vehicle is
plugged in and the vehicle power is
off, the charging status indicator
indicates the following:
● Short flashing green – One horn chirp: Vehicle is plugged in. High
voltage battery is not fully
charged. High voltage battery is
charging. Flash rate increases
from one to four flashes as the
high voltage battery charges.
● Short flashing green – Two audible beeps: Vehicle is
charging but will delay by
programmable charging at least
once before the charge is
complete. Flash rate increases
from one to four flashes as the high voltage battery charges.
● Short flashing green – Four audible beeps: Insufficient time to
fully charge by departure time due to the selected rate
preference. To increase the high
voltage battery state of charge at
the departure time perform a
delayed charging override.
Programmable charging 3 197.
● Long flashing green – Two horn chirps: Charging is delayed by
programmable charging.
Charging will begin later.
Driving and operating207installations in buildings,
depending on the region in which
the unit is being installed. The
installer shall comply with any
additional local requirements
mandated by the country and / or
municipality.
Do not use this product if the
flexible power cord or the electric
vehicle cable is frayed, has broken insulation, or shows any other
signs of damage.
Do not use this product if the
enclosure or the vehicle plug is
broken, cracked, open, or shows
any other indication of damage.
The plug must be plugged into an
appropriate electrical outlet that is
properly installed in accordance
with all local codes and
ordinances. Do not modify the
plug provided with the product. If
the plug does not fit the electrical
outlet, have a proper electrical
outlet installed by a qualified
electrician. If ground is missing,the charge cord indicators will
indicate an electrical system fault
and the vehicle may not charge.
1. Vehicle plug
2. Protective cover
3. Status indicators
4. Wall plug
Charge cord status indicators
After plugging in the charge cord, it
will perform a quick self test.
Verify the charge cord status.
● c illuminates green and d is off,
the charge cord is ready to
charge the vehicle.
● c flashing green and d is off:
Electrical outlet / plug fault: The
charge cord has detected that the electrical outlet / plug
overheated. Use another
electrical outlet or have the
electrical outlet serviced by a
qualified electrician. Reset the
charge cord by unplugging the
charge cord from the electrical
outlet and re-plugging it.
● c is off and d flashes red:
Vehicle fault: The charge cord
ground-fault circuit interrupter
has tripped. Ensure that there is no physical damage to the
charge cord and that the vehicle
plug is seated completely and making a good connection. Reset
the charge cord by unplugging
208Driving and operatingfrom the electrical outlet and re-
plugging it. If the fault remains,
consult a workshop for a service.
● c solid green and d flashes red:
charge cord fault: The charge cord has detected a potential
problem with the charge cord.
Reset the charge cord by
unplugging from the electrical
outlet and re-plugging it. If the fault remains, seek the
assistance of a workshop.
If no status indicator is lit, ensure the
electrical outlet is powered.
Charge level selection9 Warning
If the capacity of the electrical
circuit or AC socket is not known,
only use the lowest charge level
until the circuit capacity has been
inspected by a qualified
electrician. Using a charge level
that exceeds either the electrical
circuit or the AC outlet capacity
may start a fire or damage the
electrical circuit.
Note
By choosing a reduced charge level,
the charging time is increased.
Charge limit selection can be made
using the Charge limit preference
screen on the Info Display.
Charge limit selection 3 197.
Grounding instructions This product must be grounded. If this
product should malfunction or break
down, grounding provides a path of
least resistance for electric current to
reduce the risk of electric shock. This product is equipped with a cord that
has an equipment grounding
conductor and a grounding plug. The
plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.9 Warning
Improper connection of the charge
cord ground may cause electrical
shock. Check with a qualified
electrician if there is doubt as to
whether the charge circuit is
properly grounded. Do not modify
the plug provided with the product.
If it will not fit the electrical outlet,
have a proper electrical outlet
installed by a qualified electrician.
Charge cord mounting
instructions
Choose an appropriate, solid location for mounting the charge cord. The
appropriate height for mounting the
charge cord is 91 cm from the floor.
Space the holes 18.7 cm apart.
Install the mounting screws leaving
the head of the screws 5 mm from the
surface.
Securely mount the charge cord on to
the screws.
Connect the wall plug to the electrical
outlet.
Connect the vehicle plug to the
charge port.