2017 VOLVO XC90 TWIN ENGINE HYBRID service

INTRODUCTION
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Driver distraction
Please keep the following warnings in mindwhen operating/servicing your vehicle.
A driver has a responsibility to do everything pos-sible to ensure his or her own safety and thesafety of passengers in the vehicle and otherssharing the roadway. Avoiding distractions is partof that responsibility.
Driver distraction results from driver activities thatare not directly related to controlling the vehiclein the driving environment. Your new Volvo is, orcan be, equipped with many feature-rich enter-tainment and communication systems. Theseinclude hands-free cellular telephones, navigationsystems, and multipurpose audio systems. Youmay also own other portable electronic devicesfor your own convenience. When used properlyand safely, they enrich the driving experience.Improperly used, any of these could cause a dis-traction.
For all of these systems, we want to provide thefollowing warning that reflects the strong Volvoconcern for your safety. Never use these devicesor any feature of your vehicle in a way that dis-tracts you from the task of driving safely. Distrac-tion can lead to a serious accident. In addition tothis general warning, we offer the following guid-ance regarding specific newer features that maybe found in your vehicle:

WARNING
•Never use a hand-held cellular telephonewhile driving. Some jurisdictions prohibitcellular telephone use by a driver whilethe vehicle is moving.
•If your vehicle is equipped with a naviga-tion system, set and make changes toyour travel itinerary only with the vehicleparked.
•Never program your audio system whilethe vehicle is moving. Program radio pre-sets with the vehicle parked, and use yourprogrammed presets to make radio usequicker and simpler.
•Never use portable computers or per-sonal digital assistants while the vehicleis moving.

Accessory installation
•We strongly recommend that Volvo ownersinstall only genuine, Volvo-approved acces-sories, and that accessory installations beperformed only by a trained and qualifiedVolvo service technician.
•Genuine Volvo accessories are tested toensure compatibility with the performance,safety, and emission systems in your vehicle.Additionally, a trained and qualified Volvoservice technician knows where accessoriesmay and may not be safely installed in yourVolvo. In all cases, please consult a trained
and qualified Volvo service technician beforeinstalling any accessory in or on your vehicle.
•Accessories that have not been approved byVolvo may or may not be specifically testedfor compatibility with your vehicle. Addition-ally, an inexperienced installer may not befamiliar with some of your car's systems.
•Any of your car's performance and safetysystems could be adversely affected if youinstall accessories that Volvo has not tested,or if you allow accessories to be installed bysomeone unfamiliar with your vehicle.
•Damage caused by unapproved or improperlyinstalled accessories may not be covered byyour new vehicle warranty. See your Warrantyand Service Records Information booklet formore warranty information. Volvo assumes noresponsibility for death, injury, or expensesthat may result from the installation of non-genuine accessories.

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INTRODUCTION
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WARNING
The driver is always responsible for operatingthe vehicle in a safe manner and for comply-ing with current statutes and regulations.
It is also essential to maintain and service thevehicle according to Volvo's recommendationsas stated in the owner's information and theservice and warranty booklet.
If the on-board information differs from theprinted owner's manual, the printed informa-tion always takes precedence.

Related information
•Volvo Structural Parts Statement (p. 30)
Volvo Structural Parts Statement
Volvo has always been and continues to be aleader in automotive safety.
Volvo engineers and manufactures vehiclesdesigned to help protect vehicle occupants in theevent of a collision.
Volvos are designed to absorb the impact of acollision. This energy absorption system including,but not limited to, structural components such asbumper reinforcement bars, bumper energyabsorbers, frames, rails, fender aprons, A-pillars,B-pillars and body panels must work together tomaintain cabin integrity and protect the vehicleoccupants.
The supplemental restraint system including butnot limited to air bags, side curtain air bags, anddeployment sensors work together with theabove components to provide proper timing forair bag deployment.
Due to the above, Volvo Car USA does not sup-port the use of aftermarket, alternative or any-thing other than original Volvo parts for collisionrepair.
Volvo Car USA also recommends using Volvo-approved replacement glass. The use of after-market glass, particularly a windshield, can havean adverse effect on collision avoidance andadvanced lighting systems.
In addition Volvo does not support the use or re-use of structural components from an existing
vehicle that has been previously damaged.Although these parts may appear equivalent, it isdifficult to tell if the parts have been previouslyreplaced with non-OE parts or if the part hasbeen damaged as a result of a prior collision. Thequality of these used parts may also have beenaffected due to environmental exposure.
Related information
•Crash event data (p. 31)
•Contacting Volvo (p. 14)

INTRODUCTION
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Volvo ID
A Volvo ID can be used to access a number of
on-line services2

Creating a Volvo ID
A Volvo ID can be created in two ways:

Using the Volvo ID app
1. If you have not already done so, downloadthe Volvo ID app from the DownloadCenter.
2.Start the app and register a personal emailaddress.
3. Follow the instructions that will be sent auto-matically to this email address.
> A Volvo ID has now been created and hasbeen automatically registered to the vehi-cle. The Volvo ID services available cannow be used.

Using the Volvo On Call (VOC) app
1. Download the latest version of the VOC appto your cell phone from e.g., the App Store,Windows Phone or Google Play.
2. Start the app and create a Volvo ID on thestart page.
3. Register a personal email address and thenfollow the instructions that will be sent auto-matically to this address.
Registering your Volvo ID to the vehicle
If your Volvo ID was created using the Volvo OnCall mobile app, the ID has to be registered tothe vehicle:
1. With the vehicle connected to the Internet,download the Volvo ID app from theDownload Center in the center display'sApp view. See also the article "Downloading,updating and uninstalling apps."
2.Start the app and enter your Volvo ID.
3. Follow the instructions that will be sent auto-matically to the email address linked to yourVolvo ID.
> Your Volvo ID is now registered to thevehicle and the Volvo ID services availablecan be used.

Advantages of having a Volvo ID
•Only one user name and password arerequired to access online services.
•If you change a user name or password forone of the online service (e.g., VOC), it/theywill also be automatically changed for theother services.

Related information
•Downloading, updating and uninstalling apps(p. 468)
•Connecting to the Internet (p. 466)
2These services vary and may be subject to change. Consult your Volvo retailer.

INTRODUCTION
* Option/accessory, for more information, see Introduction.59

Using the search function
1.Tap the magnifying glass icon () in theowner's manual's upper menu. A keyboardwill appear at the bottom of the screen.
2.Enter a word, e.g., "seat belt."
> Suggested articles will be displayed asmore characters are entered.
3. Confirm by tapping the article. To leavesearch mode tap the up-arrow next to thesearch box.

Related information
•On-board digital owner's manual (p. 56)
•Using the center display keyboard (p. 36)
Glass
Laminated glass
The windshield and panoramic roof* are made oflaminated glass, which is reinforced to help pre-vent break-ins and to provide additional sound-proofing. Laminated glass is optional for theother side windows.
Laminated glass symbol5

Related information
•Laminated panoramic roof* (p. 110)
•Power windows (p. 113)
•Defrosting windows and mirrors (p. 206)
•Using sun shades (p. 115)
•Rearview mirror (p. 114)
•Power windows (p. 113)
•Head-up display (HUD)* (p. 122)
•Activating/deactivating the rain sensor(p. 162)
•Windshield and headlight washers (p. 163)
•Tailgate window wiper and washer (p. 164)
•Defrosting windows and mirrors (p. 206)
Technician certification
In addition to Volvo factory training, Volvo sup-ports certification by the National Institute forAutomotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a highdegree of competence in specific areas. Besidespassing exams, each technician must also haveworked in the field for two or more years before acertificate is issued. These professional techni-cians are best able to analyze vehicle problemsand perform the necessary maintenance proce-dures to keep your Volvo at peak operating con-dition.

XC90 T8 Twin Engine Plug-in Hybrid
Technicians performing work on a vehicle withelectrification should also have the necessarytraining and specialized certification required forperforming repairs and/or maintenance on avehicle with electrification.

WARNING
A number of electrical components in theXC90 T8 Twin Engine Plug-in Hybrid usehigh-voltage current and can be extremelydangerous if handled incorrectly. These com-ponents and any orange wiring in the vehiclemay only be handled by trained and qualifiedVolvo service technicians.
5This symbol is not shown on the windshield or moon roof/panoramic roof.

SAFETY
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General safety information
The vehicle is equipped with a number of safetysystems for the driver and passengers.
In the event of an accident, there are a number ofsensors in the vehicle that react and triggersafety systems such as Roll Stability Control, air-bags, seat belt pretensioners, etc., depending onthe severity of the collision. There are alsomechanical systems such as the WhiplashProtection System.

Warning symbol in the instrument panel
The warning symbol in the instrumentpanel illuminates when the ignition is inmode II or higher. It will go out afterapprox. 6 seconds if no faults aredetected in the airbag system.

WARNING
•If the SRS warning light stays on after theengine has started or if it illuminateswhile you are driving, have the vehicleinspected by a trained and qualified Volvoservice technician as soon as possible.
•Never try to repair any component or partof the SRS yourself. Any interference inthe system could cause malfunction andserious injury. All work on these systemsshould be performed by a trained andqualified Volvo service technician.
If the dedicated warning symbol is notfunctioning, the general warning sym-bol will illuminate instead and the samemessage will be displayed in the instru-ment panel.
Related information
•Safety during pregnancy (p. 64)
•Seat belts (p. 66)
•Airbag system (p. 71)
•Safety mode (p. 79)
•Whiplash protection system (p. 65)
•Child safety (p. 81)
Occupant safety
Safety is Volvo's cornerstone.
Volvo's concern for safety
Our concern for safety dates back to 1927 whenthe first Volvo rolled off the production line.Three-point seat belts (a Volvo invention), safetycages, and energy-absorbing impact zones weredesigned into Volvo vehicles long before it wasfashionable or required by government regulation.
We will not compromise our commitment tosafety. We continue to seek out new safety fea-tures and to refine those already in our vehicles.You can help. We would appreciate hearing yoursuggestions about improving automobile safety.We also want to know if you ever have a safetyconcern with your vehicle. Call us in the U.S. at:1-800-458-1552 or in Canada at:1-800-663-8255.

SAFETY
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Occupant safety reminders
How safely you drive doesn't depend on how oldyou are but rather on:
•How well you see.
•Your ability to concentrate.
•How quickly you make decisions understress to avoid an accident.
The following suggestions are intended to helpyou cope with the ever changing traffic environ-ment.
•Never drink and drive.
•If you are taking any medication, consult yourphysician about its potential effects on yourdriving abilities.
•Take a driver-retraining course.
•Have your eyes checked regularly.
•Keep your windshield and headlights clean.
•Replace wiper blades when they start toleave streaks.
•Take into account the traffic, road, andweather conditions, particularly with regard tostopping distance.
•Never send text messages while driving.
•Refrain from using or minimize the use of acell phone while driving.

Related information
•Recall information (p. 64)
•Reporting safety defects (p. 63)
Reporting safety defects
The following information will help you report anyperceived safety-related defects in your vehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying Volvo
Car USA, LLC. If NHTSA receives simi-
lar complaints, it may open an investi-
gation, and if it finds that a safety
defect exists in a group of vehicles, it
may order a recall and remedy cam-
paign. However, NHTSA cannot
become involved in individual problems
between you, your retailer, or Volvo Car
USA, LLC. To contact NHTSA, you may
either call the Auto Safety Hotline toll-
free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Transpor-
tation, Washington D.C. 20590.
You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).

Reporting safety defects in Canada
If you believe your vehicle has a defect that couldcause a crash or could cause injury or death, youshould immediately inform Transport Canada inaddition to notifying Volvo Cars of Canada Corp.

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SAFETY
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Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - RoadSafety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1

Related information
•Recall information (p. 64)
•Occupant safety (p. 62)
Recall information
On our website, select the tab YOUR VOLVO andthe heading RECALL INFORMATION will be dis-played at the lower left side of the screen. Enteryour Vehicle Identification Number (VIN) for yourvehicle (found at the base of the windshield). Ifyour vehicle has any open Recalls, they will bedisplayed on this page.
You can also enter the Vehicle IdentificationNumber in the search field on the NationalHighway Traffic Safety Administration's (NHTSA)website at: www.nhtsa.gov.

Volvo customers in Canada
For any questions regarding open recalls for yourvehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 905 695-9626, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or by e-mail [email protected]. You may also write us at:
Volvo Cars of Canada
National Customer Service
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca

Related information
•Occupant safety (p. 62)
•Reporting safety defects (p. 63)
Safety during pregnancy
The seat belt should always be worn duringpregnancy. However, it is crucial that it be worncorrectly.
The diagonal section should wrap over the shoul-der then be routed between the breasts and tothe side of the belly. The lap section should layflat over the thighs and as low as possible underthe belly. It must never be allowed to ride upward.Remove all slack from the belt and ensure that itfits close to the body without any twists.
As a pregnancy progresses, pregnant driversshould adjust their seats and steering wheel suchthat they can easily maintain control of the vehi-cle as they drive (which means they must be ableto easily operate the foot pedals and steeringwheel). Within this context, they should strive toposition the seat with as large a distance as pos-sible between their belly and the steering wheel.

SAFETY
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* Option/accessory, for more information, see Introduction.65

Related information
•Buckling and unbuckling seat belts (p. 67)
•Adjusting power front seats* (p. 168)
•Manually operated front seats (p. 167)
Whiplash protection system
The Whiplash protection system (WHIPS) con-sists of specially designed hinges and bracketson the front seat backrests designed to helpabsorb some of the energy generated in a colli-sion from the rear (when the vehicle is rear-ended).

Function
In the event of certain rear-end collisions, thehinges and brackets of the front seat backrestsare designed to change position slightly to allowthe backrest/head restraint to help support theoccupant's head before moving slightly rearward.This movement helps absorb some of the forcesthat could result in whiplash.

WARNING
•The WHIPS system is designed to sup-plement the other safety systems in yourvehicle. For this system to function prop-erly, the three-point seat belt must beworn. Please be aware that no systemcan prevent all possible injuries that mayoccur in an accident.
•The WHIPS system is designed to func-tion in certain collisions from the rear,depending on the crash severity, angleand speed.
WARNING
•Occupants in the front seats must neversit out of position. The occupant's backmust be as upright as comfort allows andbe against the seat back with the seatbelt properly fastened.
•If your vehicle has been involved in a rear-end collision, the front seat backrestsmust be inspected by a trained and quali-fied Volvo service technician, even if theseats appear to be undamaged. Certaincomponents in the WHIPS system mayneed to be replaced.
•Do not attempt to service any componentin the WHIPS system yourself.

WARNING
•Boxes, suitcases, etc. wedged behind thefront seats could impede the function ofthe Whiplash Protection System.
•If the rear seat backrests are foldeddown, cargo must be secured to preventit from sliding forward against the frontseat backrests in the event of a collisionfrom the rear. This could interfere withthe action of the Whiplash ProtectionSystem.