•m/k/a995MKVehicles with a starter button: Press the starter button briefly ⇒ Fig. 119. If
the engine cannot be switched off, carry out the emergency switch-off procedure ⇒ Emergency
deactivation.
•Observe the instructions in the instrument cluster ⇒ Instrument cluster.
Warning before leaving the vehicle
In order to indicate an active ignition when leaving the vehicle, an acoustic warning signal sounds
when opening the driver door and corresponding warning messages appear on the display of the
instrument cluster. The ignition also switches off automatically after a certain period in order to
prevent unintentional discharge of the 12-volt vehicle battery.
m/k/a995MK Vehicles with DSG dual clutch gearbox: if the selector lever is not in position P,
an acoustic warning signal will sound when the driver door is opened and the warning
message Please move selector lever to position P. will be shown on the instrument cluster
display. In this way, a warning is given that the vehicle could potentially roll away. The electronic
parking brake is also activated.
After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobiliser
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. This is used to automatically deactivate the immobiliser when a valid
vehicle key is inserted into the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with keyless locking and starting system Keyless Access, the vehicle key
must be outside the vehicle ⇒ Central and manual locking.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Troubleshooting
Fig. 120 On the right of the steering column: emergency start function in vehicles with the Keyless
Access locking and starting system.
Never switch off the engine while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required
on the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will
be required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you
will no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine can overheat when
it is switched off. In order to avoid damage to the engine, allow the engine to run in neutral
position for approximately 2 minutes before switching it off.
NOTICE
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Warning and indicator lamps in the instrument cluster
Warning and indicator lamps light up
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Risk of engine overheating. The engine speed will be automatically
restricted. The engine speed is shown on the instrument cluster display. The engine speed control
is lifted when the engine is no longer in a critical temperature range and the foot is taken off the
accelerator. and Engine speed limitation is initiated due to a fault in the engine
management system. Make sure that you do not exceed the displayed engine speed. The engine
should be checked by a qualified workshop as soon as possible.Exhaust system fault. Have
the engine checked by a qualified workshop.Particulate filter has become saturated with
soot. Drive in fourth gear (manual gearboxyf R U L Q V H O H F W R U O H Y H U S R V L W L R Q D (DSG dual clutch
gearboxyf D W D V S H H G R I D W O H D V W N P K P S K \f for approximately 15 minutes. Observe the valid
speed limits. Go to the nearest qualified workshop if the indicator lamp still does not go out.
m/k/a997MKVehicles with diesel engine
Indicator lamps flash.
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Engine management system has detected misfiring, which damages the
catalytic converter. Reduce speed immediately and drive carefully to the nearest qualified
workshop. Have the engine checked.
Unauthorised vehicle keys
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
•m/k/a995MKVehicles with a DSG dual clutch gearbox: press the lock button in the
selector lever and release. Pull the vehicle key out of the ignition lock.
•m/k/a995MKVehicles with a manual gearbox: remove the vehicle key from the ignition
lock.
Emergency start function
Use the emergency start function if no valid vehicle key is detected in the vehicle interior. A
corresponding display will appear in the instrument cluster. This could be the case, for example, if
the button cell in the vehicle key is weak or discharged:
•Depress and hold the brake pedal.
•Hold the vehicle key to the right of the steering column trim directly after pressing the starter
button ⇒ Fig. 120.
•The ignition is switched on automatically, and in some cases the engine is started.
Emergency deactivation
If the engine cannot be switched off by pressing the starter button briefly, an emergency switch-off
procedure is required:
•Press the starter button twice within a few seconds or press and hold once.
•The engine switches off automatically ⇒.
Immobiliser malfunction
A message will be displayed in the instrument cluster if an unauthorised vehicle key is used or there
is a fault in the system. The engine cannot be started. Use an authorised vehicle key or seek expert
assistance.
Start/stop system
Fig. 121 In the lower part of the centre console: button for the start/stop system.
The start/stop system automatically switches the engine off when the vehicle is coming to a stop
and when stationary. When required, the engine restarts automatically.
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Conditions that require a manual engine start
The engine must be started manually under the following conditions:
•If the driver door is opened.
•If the bonnet is opened.
Activating and deactivating the start/stop system manually
•Press the button in the centre console ⇒ Fig. 121 to deactivate the system. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
•Press the button in the centre console again ⇒ Fig. 121 to reactivate the system.
The instrument cluster shows the status of the start/stop system every time the button is
pressed.
If the start/stop system has switched the engine off, it will start again as soon as the system has
been deactivated manually with the button.
Always deactivate the start/stop system manually when driving through water.
Start/stop mode when Adaptive Cruise Control (ACCyf L V D F W L Y e
The engine will be switched off after the Adaptive Cruise Control (ACCyf K D V E U R X J K W W K H Y H K L F O H W R D
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACCyf.
m/k/a995MKVehicles with DSG dual clutch gearbox: when the Adaptive Cruise Control
(ACCyf L V D F W L Y H W K H ' 6 G dual clutch gearbox can shift into coasting mode and the engine can be
switched off with the engine-off coasting function.
In the following instances, the engine will restart when the Adaptive Cruise Control (ACCyf L V D F W L Y H :
•If the accelerator is depressed.
•When the Adaptive Cruise Control (ACCyf K D V U H V X P H G V S H H G D Q G D X W R P D W L F G L V W D Q F H F R Q W U R O .
•If the vehicle ahead has moved on.
•If the Adaptive Cruise Control (ACCyf L V G H D F W L Y D W H G D Q G W K H Y H K L F O H G U L Y L Q J L Q I U R Q W P R Y H G D Z D \ .
Troubleshooting
The engine stop function may be deactivated if the temperature is above around 38°C (100°Fyf .
In some cases, it may be necessary to restart the engine manually. Follow any
corresponding messages on the instrument cluster display.
The start/stop function is activated automatically if the Eco driving profile is selected on
vehicles with driving profile selection ⇒ Driving profile selection and 4MOTION Active Control.
Always deactivate the start/stop system manually when driving through water.
Manual gearbox: selecting a gear
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Never switch off the engine or the ignition while the vehicle is in motion. This can lead to a
loss of vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. That is why more
pressure on the brake pedal is needed to brake the vehicle when the engine is
switched off.
•The power steering will not work when the engine is not running. More power is
needed to steer the vehicle when the engine is switched off.
•When the ignition is switched off, the steering lock may activate and you will no longer
be able to steer the vehicle.
•The start/stop system must be deactivated if work is to be carried out in the engine
compartment.
WARNING
If the start/stop system is used in very high outside temperatures over a long period, the
12-volt vehicle battery can be damaged.
NOTICE
Fig. 122 Gear shift pattern of a 6-speed manual gearbox.
Select a forward gear
The positions of the individual driving gears are shown on the gearshift lever ⇒ Fig. 122.
•Fully depress and hold the clutch pedal.
•Move the gear lever to the required position ⇒.
•Release the clutch to engage.
In some countries, the clutch pedal will have to be depressed fully in order to start the engine.
Selecting reverse gear
•Reverse gear should only be selected when the vehicle is stationary.
•Fully depress and hold the clutch pedal ⇒.
•Move the gear lever to the neutral position and push down.
•Push the gearshift lever fully to the left and then to the front in the reverse gear position
⇒ Fig. 122Ⓡ.
•Release the clutch to engage.
Shifting down
You should always select the next immediate gear when shifting down a gear whilst the vehicle is in
motion. The engine revs should not be too high when doing this ⇒. Damage to the clutch and
the gearbox could occur if at high speeds or high engine revs one or more gears are skipped when
shifting down gear, even if the clutch is not released when doing this ⇒.
Kickdown
On vehicles with speed limiter ⇒ Speed limiter, the kickdown function allows the stored speed limit
to be intentionally exceeded, e.g. when overtaking.
When the accelerator is fully depressed, the speed limiter regulator is temporarily switched off when
the vehicle exceeds the stored speed.
Once the vehicle returns to a speed below the stored speed and the accelerator is no longer fully
depressed, speed limiter regulation becomes active again.
When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving profile
selection and 4MOTION Active Control and the accelerator is depressed fully beyond the pressure
point, the engine output is automatically regulated to ensure maximum vehicle acceleration.
Troubleshooting
Clutch does not transmit the entire engine torque. If necessary, remove foot from clutch pedal.
The clutch can overheat, for example if the vehicle pulls off regularly, travels at a crawl for long
periods, or in stop and go traffic. Overheating is indicated by the warning lamp and in some cases
by additional warning lamps and a text message in the instrument cluster display. An acoustic
warning may also be given ⇒.Clutch is defective. Drive on carefully! Seek expert
assistance. Failure to do so could result in considerable damage to the clutch.
When the engine is running, the vehicle will start to move as soon as a gear is engaged
and the clutch released. This also applies when the electronic park brake has been
switched on.
•Never engage reverse gear while the vehicle is in motion.
WARNING
Shifting gears incorrectly to a lower gear can lead to a loss of control of the vehicle, which
can cause accidents and serious injuries.
WARNING
If the selector lever is moved accidentally to N when driving, take your foot off the
accelerator. Wait for the engine revs in the neutral position before selecting a position again.
Changing gear using Tiptronic
Tiptronic allows the gears to be shifted
up and down manually with a DSG
dual clutch gearbox.
Fig. 124 Selector lever in Tiptronic position (left-hand driveyf 7 K H F R Q W U R O V D U H P L U U R U H G I R U U L J K W -
hand drive vehicles.
Fig. 125 Steering wheel with paddles for Tiptronic.
The gear that is currently selected will be maintained when the Tiptronic programme is selected.
This remains the case as long as the system does not automatically carry out a change of gear due
to the current driving situation.
Operating Tiptronic with the selector lever
•Push the selector lever from position D/S to the right into the Tiptronic gate.
Selecting the wrong position can cause you to lose control of the vehicle, which can lead
to accidents and serious injuries.
•Never depress the accelerator pedal when selecting a position.
•When the engine is running, the vehicle starts moving as soon as a selector lever
position is engaged and the brake pedal is released.
•Never switch to reverse or selector lever position P while the vehicle is moving.
WARNING
Unintentional vehicle movements can cause serious injury.
•The driver must never leave the driver seat when the engine is running and a position
has been selected. If you have to leave the vehicle while the engine is running, always
switch on the electronic parking brake and move the selector lever to position P.
•If the engine is running and the selector lever is in position D/S or R, the vehicle must
be held on the foot brake. The vehicle will creep forward even when the engine is
idling, as power transmission is even then not fully interrupted.
•Never select reverse gear or selector lever position P when the vehicle is in motion.
•Never leave the vehicle in selector lever position N. The vehicle will roll downhill
irrespective of whether or not the engine is running.
WARNING
If the electronic parking brake is not switched on when the vehicle is stationary and the
brake pedal is released when the selector lever is in position P, the vehicle may move a
few centimetres forwards or backwards.
NOTICE
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If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear,
depending on the speed and engine revs. This will make use of the full vehicle acceleration.
The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed
for the gear.
When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving profile
selection and 4MOTION Active Control and the accelerator is depressed fully beyond the pressure
point, the engine output is automatically regulated to ensure maximum vehicle acceleration.
Launch Control Programme
The Launch Control programme gives the vehicle maximum acceleration from a standing start in
vehicles with a DSG dual clutch gearbox.
•Switch off TCS ⇒ Brake support systems.
•Depress and hold the brake pedal with your left foot.
•In selector lever position D/S, select position S. Alternatively, select the Tiptronic position or in
vehicles with driving profile selection select the Sport driving profile ⇒ Driving profile selection
and 4MOTION Active Control.
•With your right foot, depress the accelerator until the engines speed reaches approximately
3,200 rpm.
•Take your left foot off the brake ⇒. The vehicle will start with maximum acceleration.
•Switch the TCS back on after acceleration.
Troubleshooting
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Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads.
This can cause you to lose control of the vehicle, which can lead to accidents and serious
injuries.
•Always adjust your driving style in accordance with the flow of traffic.
•Only use kickdown or fast acceleration if visibility, weather, road and traffic conditions
permit, and other road users are not put at risk due to the acceleration and the driving
style.
•Please note that the driven wheels could start to spin and the vehicle could skid if the
traction control system (TCSyf L V V Z L W F K H G R I I H V S H F L D O O \ L I W K H U R D G L V V O L S S H U \ .
•Switch the traction control system (TCSyf E D F N R Q D I W H U D F F H O H U D W L R Q .
•Only use the launch control programme, if the road and traffic conditions allow for it.
•You should never endanger other road users through the acceleration of your vehicle
or through your driving style.
WARNING
Never ride the brake pedal. Do not overuse the brake pedal. Constant braking will cause
the brakes to overheat. This can considerably reduce the brake effect, increase the
braking distance and, in certain circumstances, cause the brake system to fail completely.
WARNING
•If you stop the vehicle on an incline, do not attempt to stop it from rolling back by
depressing the accelerator while a position is still selected. The dual clutch gearbox
DSG could overheat and be damaged.
•Never allow the vehicle to roll in position N, particularly if the ignition is switched off.
The DSG dual clutch gearbox will not be lubricated and could be damaged.
•m/k/a995MK Vehicles with Launch Control Programme: accelerating with the
Launch Control programme places heavy strain on all vehicle components. This can
lead to higher rates of wear.
NOTICE
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•Never let the brakes rub by applying light pressure to the brake when it is not
necessary to brake. This will increase levels of wear.
•Before driving down a long, steep gradient, reduce your speed and select a suitable
recuperation level. This will make use of the electric drive braking effect and relieve the
load on the brakes. The brakes could otherwise overheat and possibly fail. The brakes
should only be used to slow or stop the vehicle.
NOTICE
Fig. 126 Removing the cover of the gearshift gate.
Fig. 127 Unlocking the selector lever lock manually.
Warning and indicator lamps in the instrument cluster
The indicator lamps light up.
Brake pedal not depressed. Fully depress the brake pedal. Also see Adaptive Cruise Control
(ACCyf ⇒ Adaptive Cruise Control (ACCyf.Do not drive on! Gearbox fault. Allow the gearbox
to cool down in selector lever position P. If the warning lamp does not go out, do not drive on. Seek
professional assistance. Failure to do so could result in considerable damage to the gearbox.
Brake pedal not depressed, e.g. when trying to engage another position with the selector lever. To
select a position, press the brake pedal. See also electronic parking brake ⇒ Electronic parking
brake.
The indicator lamps flash.
The lock button in the selector lever is not engaged. The vehicle cannot drive off. Engage the
selector lever lock ⇒ Selector lever lock.
Troubleshooting for the selector lever lock
In rare cases, the selector lever lock may not engage in vehicles with a DSG dual clutch
gearbox. The drive is then deactivated to prevent the vehicle from accidentally pulling away. The
indicator lamp flashes and an information message is also displayed. Use the following procedure
to engage the selector lever lock:
•Depress the foot brake and then release it again.
Unlocking the selector lever lock manually
If the power fails in the vehicle (e.g. if the 12-volt battery is flatyf D Q G W K H Y H K L F O H K D V W R E H S X V K H G R U
towed, the selector lever lock must be released manually. Seek professional assistance.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate
•Switch on the electronic parking brake. If the electronic parking brake cannot be switched on,
the vehicle will have to be prevented from rolling off using other means.
•Switch off the ignition.
•Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 126.
•Pull the cover up and over the selector lever ⇒.
Releasing the selector lever lock manually
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
•Using the flat blade of the screwdriver from the vehicle tool kit, carefully push the release lever
in the direction of the arrow and hold it in this position ⇒ Fig. 126.
•Press the lock button on the front of the selector lever handle and move the selector lever to
position N.
•After manual release, carefully press the cover onto the centre console while ensuring that the
electrical wires are positioned correctly.
•Using the flat blade of the screwdriver from the vehicle tool kit, carefully push the release lever
in the direction of the arrow and hold it in this position ⇒ Fig. 127.
•Press the lock button on the front of the selector lever handle and move the selector lever to
position N.
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•After manual release, carefully press the cover onto the centre console while ensuring that the
electrical wires are positioned correctly.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever
positions have a light background. The DSG dual clutch gearbox is running in an emergency
programme. The vehicle can still be driven in the emergency programme, but only at reduced
speed and not in all gears.
In vehicles with a DSG dual clutch gearbox, you may no longer be able to select reverse gear.
In all cases you should have the DSG dual clutch gearbox checked by a qualified workshop
immediately.
Overheating of the DSG dual clutch gearbox
The DSG dual clutch gearbox can become too hot, for example, if the vehicle pulls off
frequently, drives at crawling speed for long periods, or in stop-and-go traffic. Overheating is
indicated by the warning lamp and in some cases by a text message in the instrument cluster
display. A signal tone may also be given. Stop the vehicle and allow the gearbox to cool down ⇒
.
The vehicle does not move forwards or backwards even though a position
has been selected
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly. Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.
Downhill speed control
If the vehicle is being held on the Auto Hold function, the green indicator lamp lights up.
Switch off Auto Hold if necessary ⇒ Auto Hold function.
The Hill Descent Control system in vehicles with a DSG dual clutch gearbox helps when braking
and travelling downhill ⇒. This system uses the braking power of the engine, rather than the
brakes directly.
The DSG dual clutch gearbox selects the best gear for the circumstances, depending on the
steepness of the hill and the current speed. The selector lever must be in position D/S. The downhill
speed control is not active in Tiptronic mode.
As the downhill speed control system can shift down only as far as third gear, it may be necessary
to activate the Tiptronic mode when driving down particularly steep inclines. When in Tiptronic
mode, select second or first gear manually in order to make use of the braking effect of the engine
and to relieve the load on the brakes.
The start/stop system is automatically deactivated as long as downhill speed control is active.
Activating downhill speed control automatically:
•If the downhill gradient is greater than approximately 6yb .
•AND: if the selector lever is in position D/S.
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Never move the selector lever out of the position P if the electronic parking brake is not
switched on. Otherwise the vehicle could move unexpectedly if it is stopped on an incline,
which could lead to accidents and serious injuries.
WARNING
The DSG dual clutch gearbox will become damaged if the vehicle is allowed to roll for a
long period of time or at a high speed (for example while being towedyf Z L W K W K H V H O H F W R U
lever in position N and the engine switched off.
NOTICE
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•If the display indicates that the gearbox is overheating for the first time, the vehicle will
have to be parked safely or driven faster than 20 km/h (12 mphyf .
•If the text message and signal tone are repeated every ten seconds, the vehicle must be
parked safely immediately and the engine switched off. Allow the gearbox to cool down.
•In order to prevent damage to the gearbox, you should not drive on until the acoustic
warning stops. You should not pull away or drive the vehicle at very low speeds while
the gearbox is overheated.
NOTICE
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