The auxiliary heater and ventilation
system allows the vehicle interior to be
heated in winter and ventilated in
summer. Operation of the system
allows ice, condensation and a thin
covering of snow to be cleared from the
windscreen. The auxiliary heater is
supplied with fuel from the vehicle fuel
tank and can be operated when the
vehicle is stationary with the ignition
switched off. The auxiliary ventilation
system is supplied with power by the
12-volt vehicle battery.
Auxiliary heater exhaust system
The emissions produced by the auxiliary heater are removed via an exhaust pipe fitted underneath
the vehicle. The exhaust pipe must not be blocked by snow, mud or other objects.
Switching the auxiliary heater and auxiliary ventilation on and off
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The auxiliary heating can be operated only when the ignition is switched off. If the ignition is
switched on while the auxiliary heater is working, the auxiliary heater continues to run to provide
additional heat.
Switching on the auxiliary heater
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Program a departure time ⇒ Programming the auxiliary heater and auxiliary ventilation.
The auxiliary heater heats up the vehicle interior to a temperature of at least 22°C.
The auxiliary heater will not switch on if the 12-volt vehicle battery has a low charge level or the fuel
tank is empty.
Switching off the auxiliary heater manually
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Touch the function button in the Infotainment system ⇒ Programming the auxiliary heater
and auxiliary ventilation.
Auxiliary heater switches off automatically
•When the programmed departure time is reached, or after the programmed operating period
has elapsed ⇒ Programming the auxiliary heater and auxiliary ventilation.
•If the indicator lamp or lights up (fuel gaugeyf ⇒ Fuel gauge.
•If the charge level of the 12-volt vehicle battery is too low ⇒ 12-volt vehicle battery.
The fumes from the auxiliary heater contain among other things carbon monoxide, which
is an odourless and colourless poisonous gas. Carbon monoxide can cause people to
lose consciousness. It can also cause death.
•Never start or run the auxiliary heater in unventilated or closed rooms.
•Never programme the auxiliary heater so that it is switched on and run in unventilated
or enclosed spaces.
WARNING
Parts of the auxiliary heater exhaust system become very hot. This can cause fires.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass.
WARNING
Do not place any food, medicine or any other temperature-sensitive items in front of the
vents. Heat-sensitive food, medicine and other items could be either damaged or rendered
useless.
NOTICE
The auxiliary heater runs on for a short time after it is switched off manually or automatically so that
the remaining fuel in the system can be burnt off.
When the vehicle is at a standstill, the auxiliary heater can be activated up to three times in
succession for the maximum operating duration.
Operating noises can be heard if the auxiliary heater is switched on.
The 12-volt battery will discharge if the auxiliary heater or ventilation is run several times
over an extended period. Drive the vehicle for an appropriate distance in order to recharge the 12-
volt vehicle battery.
When parked on an incline, the fuel gauge indication (just above the reserve quantityyf P D \
be inaccurate and lead to functional restrictions of the auxiliary heater.
The auxiliary heater may switch on automatically as a supplementary heating measure when
the engine is started at temperatures below +5°C (+41°Fyf 7 K H V X S S O H P H Q W D U \ K H D W L Q J I X Q F W L R Q L V
switched off again automatically after a short time.
Programming the auxiliary heater and auxiliary ventilation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the Auxiliary heater menu
The auxiliary heater is programmed in the Infotainment system.
m/k/a997MK Manual air conditioning system
•Press the button on the Infotainment system.
•Touch the Vehicle and function buttons.
m/k/a997MK Climatronic
•Press the button on the control panel.
•Touch the function button.
Changing the operating mode
•Open the Auxiliary heater menu.
•Touch the Heating or Ventilation function buttons to change the operating mode.
At high outside temperatures, the auxiliary ventilation function supplies fresh air to the vehicle
interior and helps prevent a build-up of heat.
Programming the auxiliary heater
Activation is always for one heating or ventilation period only. The departure time must be activated
for every start.
•Before programming, check that the date and time set in the vehicle are correct ⇒ Vehicle
settings menu.
•Open the Auxiliary heater menu.
•Press the Adjust button.
•Choose one of the memory locations for a Departure time.
•Touch the Activate function button.
m/k/a995MKManual air conditioning system: the programmed departure time determines
the time at which the auxiliary heater or ventilation should switch off. The point at which the heating
or ventilation process starts is determined depending on the programmed operating period.
m/k/a995MK Climatronic: on the basis of the programmed departure time, the vehicle
automatically calculates the start time for heating or ventilation to the currently set temperature
depending on the outside temperature.
•Touch the Running time function button under Adjust to set the auxiliary heater
running time after the heater is switched on with the immediate heat button or using the
remote control.
Programming check
If a departure time has been activated, the LED in the immediate heat button will light up on
the Climatronic control panel for approximately ten seconds after the ignition is switched off.
Remote control
Fig. 112 Auxiliary heater: remote control (leftyf Z L W K E D W W H U \ F R P S D U W P H Q W U L J K W \f.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching the auxiliary heater on and off using the remote control
•m/k/a995MK Switch on: press the button ⇒ Fig. 112.
The auxiliary heater is switched on when the LED on the remote control lights up green.
•m/k/a995MKSwitch off: press the button ⇒ Fig. 112.
The auxiliary heater is switched off when the LED on the remote control lights up red.
LED in the remote control
The LED ⇒ Fig. 112② indicates various operating states after you press a button.
Lit up
GreenAuxiliary heater is switched on.RedAuxiliary heater is switched off.
Flashes irregularly
GreenAuxiliary heater disabled: the fuel tank is almost empty, the voltage of the 12-volt vehicle
battery is too low or a malfunction has occurred. Refuel and drive for a sufficiently long time in order
to charge the 12-volt vehicle battery or go to a qualified workshop.
Flashes regularly
Red or greenSwitch-on or switch-off signal not received. Reduce your distance from the vehicle.
Lights up or flashes
OrangeThe button cell (batteryyf L Q W K H U H P R W H F R Q W U R O L V Z H D N 5 H S O D F H W K H E X W W R Q F H O O .
Range
The remote control has a range of several hundred metres when the button cell is fully charged.
•Keep a distance of at least two metres between the remote control and vehicle.
•Avoid obstacles between the remote control and vehicle.
•Hold the remote control with the aerial⇒ Fig. 112① pointing vertically upwards.
•Do not cover the aerial.
Poor weather conditions or a weak button cell will significantly reduce the range.
Replacing the button cell in the remote control
The button cell in the remote control must be replaced if the indicator lamp no longer lights up.
•Insert a suitable object, e.g. a screwdriver, in the recess on the side ⇒ Fig. 112 in the direction
of the arrow.
Never programme the auxiliary heating system so that is switched on and run in
unventilated or enclosed spaces. The fumes from the auxiliary heater contain among other
things carbon monoxide, which is an odourless and colourless poisonous gas. Carbon
monoxide can cause people to lose consciousness. It can also cause death.
WARNING
•Lever open the battery cover in upward direction using the object.
•Push the battery cover slightly in the direction of the arrow.
•Remove the battery cover.
•Remove the button cell.
•Insert a new button cell of the same type, paying attention to the correct polarity.
•Insert the battery in the housing of the remote control.
•Push the battery cover in the opposite direction to the arrow ⇒ Fig. 112 until it engages.
Dispose of discharged batteries in accordance with regulations governing the protection of
the environment.
The battery in the remote control may contain perchlorate. Please comply with legislation
regarding disposal.
Driving
Notes on driving
Introduction
This chapter contains information on the followingsubjects:
⇒ Pedals
⇒ Gear-change indicator
⇒ Driving economically
⇒ Think Blue. Trainer.
⇒ Information on the brakes
⇒ Driving with a loaded vehicle
⇒ Driving with an open boot lid
⇒ Driving through water on roads
⇒ Running in the engine
⇒ Using the vehicle in other countries and continents
⇒ Troubleshooting
Pedals
Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe
or even fatal injuries within a very short period of time.
•Always keep the remote control key, key ring with batteries, spare batteries, round
cells and other batteries that are larger than 20 mm out of the reach of children.
•Call for medical help immediately you suspect that someone has swallowed a battery.
DANGER
•The remote control contains electronic components. Protect the remote control from
moisture, excessive vibration and direct sunlight.
•Unsuitable batteries can damage the remote control. Replace discharged batteries only
with new batteries of the same voltage rating, size and specification.
•Ensure that the battery is fitted the right way round.
NOTICE
Driving under the influence of alcohol, drugs, medication or narcotics can cause serious
accidents and fatal injuries.
•Alcohol, drugs, medication and narcotics can severely impair perception, reaction
times and driving safety. This could cause you to lose control of the vehicle.
WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads.
This can cause you to lose control of the vehicle, which can lead to accidents and serious
injuries.
•Always adjust your driving style in accordance with the flow of traffic.
•The kickdown function or fast acceleration should only be used if the visibility,
weather, road and traffic conditions permit.
WARNING
Fig. 113 In the footwell: pedals in vehicles with a manual gearbox.
Fig. 114 In the footwell: pedals in vehicles with a DSG dual clutch gearbox.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key for ⇒ Fig. 113 and ⇒ Fig. 114:
Accelerator
Brake pedal
m/k/a995MK Vehicles with manual gearbox: clutch pedal
The operation and freedom of movement of all pedals must never be impaired by objects or floor
mats.
Use only floor mats that leave the pedal area free and can be securely fastened in the footwell.
Gear-change indicator
Fig. 115 On the instrument cluster display: gear-change indicator.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 115:
Currently selected gear.
Recommended gear.
The instrument cluster display may, depending on the vehicle's equipment level, indicate which
gear should be selected to reduce fuel consumption while the vehicle is in motion.
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control
of the vehicle and increase the risk of serious injury.
•Please ensure that all pedals can always be operated without any hindrance.
•The floor mats must always be properly secured in the footwell.
•No additional floor mats or other floor coverings should be placed over the fitted floor
mat.
•Ensure that no objects can enter the driver footwell while the vehicle is in motion.
•If there are any objects in the footwell, remove them when the vehicle is parked.
WARNING
The pedals must be freely operable at all times. For example, a larger brake pedal travel
will be necessary in order to stop the vehicle if a brake circuit fails. The brake pedal will
have to be depressed further and harder than normal.
NOTICE
m/k/a995MK Vehicles with DSG dual clutch gearbox: the selector lever must be in the
Tiptronic position ⇒ Changing gear using Tiptronic.
No recommended gear is indicated if the most suitable gear is already selected. The currently
selected gear is displayed.
Information on cleaning the particulate filter
The engine management system recognises when the particulate filter is becoming saturated and
supports regeneration of the particulate filter by recommending the most suitable gear when driving.
Compared with normal driving, this may mean driving with an increased engine speed ⇒ Particulate
filter.
Driving in the correct gear can help to reduce fuel consumption.
Gear-change indicator display goes out when the clutch is depressed in vehicles with a
manual gearbox or when Tiptronic position is deselected in vehicles with a DSG dual clutch
gearbox.
Driving economically
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The fuel consumption, pollution and
wear of the engine, brakes and tyres
are reduced by an appropriate driving
style. A few tips are provided below
which will help you protect the
environment and also save money.
Fig. 116 Fuel consumption in litres per 100 km at two different outside temperatures.
Think ahead when driving
The fuel consumption will increase if you do not adopt a steady driving style. Keeping a close eye
on the traffic can help to avoid frequent acceleration and braking. Keeping a sufficient distance from
the vehicle in front will help you anticipate the driving situation.
Use the cruise control system where possible ⇒ Cruise control system (CCSyf.
With a gear engaged, allow the vehicle to come to a halt by itself to make use of the engine braking
effect, e.g. when approaching traffic lights.
Using freewheeling
m/k/a995MKVehicles with a DSG dual clutch gearbox: When the selector lever is in
position D/S and neither the accelerator nor the brake pedal is depressed, the vehicle will roll
(coastyf Z L W K S U D F W L F D O O \ Q R H Q H U J \ E H L Q J F R Q V X P H G .
With the engine-off coasting function, the engine is not just disengaged, but is also switched off.
Driving with DSG dual clutch gearbox ⇒ Driving with DSG dual clutch gearbox.
Change gears in an energy-saving way
Shifting up early at an engine speed of 2,000 rpm will save energy. Do not drive gears to the limit
and avoid high revs.
The gear-change indicator is only designed to assist the driver and cannot replace the
driver's own judgement.
•The driver has full responsibility for selecting the correct gear in all situations (e.g.
when overtaking, driving up and down hills ⇒ Trailer towingand when towing a traileryf .
CAUTION
®
®®
m/k/a995MK Vehicles with manual gearbox: change from first to second gear immediately
after setting off. Change to higher gears rapidly.
m/k/a995MK Vehicles with DSG dual clutch gearbox: accelerate slowly and avoid using the
kickdown function.
Gear-change indicator ⇒ Gear-change indicator.
Eco driving profile ⇒ Driving profile selection and 4MOTION Active Control.
Avoid full throttle
Never fully use the maximum speed of the vehicle. Driving at excessive speeds, e.g. above 130
km/h on the motorway, will increase air resistance and thus the amount of force needed to move
the vehicle.
Reduce idling
Drive off immediately with low revs. If you are stopped for a long period, do not allow the engine to
idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine will switch off automatically when the
vehicle is stopping and when the vehicle is stationary ⇒ Start/stop system .
Refuel with moderation
A full fuel tank increases the weight of the vehicle. A fuel tank that is half to three quarters full is
sufficient for urban journeys in particular.
Avoid short journeys
A cold engine has a very high fuel consumption. The optimum operating temperature is reached
only after driving a few miles. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter ⇒ Fig. 116. Plan journeys economically and combine short distances.
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service
life of the vehicle.
Observe the correct tyre pressures
An inadequate tyre pressure does not just mean greater wear, but also increases the rolling
resistance of the tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the vehicle load. Observe the information on the tyre pressure
sticker ⇒ Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Use low viscosity engine oil
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and
spread better and more quickly, especially for cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
In order to keep the drag coefficient of the vehicle as low as possible, remove attachments and
add-on parts such as ski, bicycle or roof carriers after use.
Save electrical energy
The alternator is driven by the engine and generates power for convenience consumers such as the
air conditioning system, window heating and ventilation. Saving electrical energy is easy, e.g.:
•At high ambient temperatures, ventilate the car before starting a journey and drive a short
distance with open window. Only then switch on the air conditioning system.
•Switch off convenience systems as soon as they have served their purpose.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
WARNING
Inform yourself about other ways of protecting the environment. Think Blue. is the global
Volkswagen brand for sustainability and environmental friendliness.
Your Volkswagen dealership will gladly provide you with further information on correct
maintenance and replacement parts that are particularly energy-efficient, e.g. new tyres.
On vehicles with active cylinder management (ACTyf L Q G L Y L G X D O H Q J L Q H F \ O L Q G H U V F D Q E H
deactivated in driving situations with a low power requirement. When a cylinder is deactivated, no
fuel is injected into that cylinder, which leads to an overall reduction in fuel consumption.
Think Blue. Trainer.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Think Blue. Trainer analyses and
visualises your driving style and helps
you to drive more economically.
Fig. 117 In the Infotainment system: Think Blue. Trainer.
Key to ⇒ Fig. 117:
Blue Score:The higher the displayed value on a scale from 0 to 100, the more efficient
your driving style. A blue border symbolises an efficient and constant driving style. A grey
border indicates an inefficient driving style.Touch the display to open the statistics of the last
30 driving minutes Since start.
Acceleration and braking:At a constant speed, two arcs appear in the central area. The
arcs move up and down during acceleration and braking.
History display:The efficiency of the driving style is indicated by the blue bars. The white
bar stores a blue bar approximately every 5 seconds.The larger the bar, the more efficient the
driving style has been.
Driving tips: Think ahead when driving. Gear-change indicator. Adapt your
speed. Economic driving style.
Fuel consumption:The display shows the average fuel consumption Since start
in l/100 km. A blue border symbolises an efficient and constant driving style. A grey border
indicates an inefficient driving style.Touch the display to open the statistics of the last 30 driving
minutes Since start.
Tips for saving energy:Press the Think Blue. function button to access additional
tips.
Selecting Think Blue. Trainer.
•Depending on the equipment level, press the button or function button in the
Infotainment system.
•Touch the Vehicle, Selection, Think Blue. Trainer. button.
Information on the brakes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
New brake pads cannot generate the full braking effect during the first 200 to 300 km (124 to 186
milesyf D Q G P X V W I L U V W E H U X Q L Q ⇒. However, you can compensate for the slightly reduced braking
force by applying more pressure to the brake pedal. During the run-in period, the braking
distance is longer when the brakes are depressed fully or during emergency braking than
with that have been fully run in. In the run-in period, the brakes should not be depressed fully and
®
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
•Always drive carefully and responsibly.
WARNING