Electronic parking brake
Operating the electronic parking brake
Fig. 151 In centre console: button for the electronic parking brake.
Switching on
•When the vehicle is stationary, pull and hold the button.
•The electronic parking brake is switched on when the indicator lamp in the button ⇒ Fig. 151
(arrow) and the red indicator lamp on the instrument cluster display are lit up.
•Release the button.
Switching off
•Switch on the ignition.
•Depress the brake pedal and press the button or gently press the accelerator when the
engine is running.
•The indicator lamp in the button ⇒ Fig. 151 (arrow) and the red indicator lamp in the
instrument cluster display will go out.
Automatic switch-off for the electronic parking brake when driving off
The electronic parking brake switches off automatically if one of the following situations occurs
when the driver door is closed:
•In vehicles with a DSG dual clutch gearbox: engage or change a position.
•In vehicles with a manual gearbox: fully depress the clutch before pulling off.
Moving off on steep uphill gradients or with increased vehicle weight
You can prevent the electronic parking brake from switching off automatically by pulling the
button upwards and holding it while pulling away.
If higher engine power is required to move off, the electronic parking brake will be deactivated only
when you release the button.
This can make it easier to move off with a high trailer weight ⇒ Trailer towing.
Automatic switch-on of the electronic parking brake if not activated
properly when the driver leaves the vehicle
On vehicles with DSG dual clutch gearbox, the electronic parking brake may switch itself on
automatically if the system detects that the driver has not left the vehicle correctly.
Emergency braking function
The emergency braking function should only be used in those situations where the vehicle cannot
be stopped using the foot brake ⇒!
The vehicle will brake strongly as long as the button is pulled. A signal tone can be heard
at the same time.
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•Changes have been made to the paintwork around the camera or the construction has been
modified, e.g. vehicle front end or the running gear.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Park Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Looking for a parking space
⇒ Driving into a parking space
⇒ Driving out of a parking space
⇒ Troubleshooting
Park Assist shows parking spaces
which are suitable for parking and
assists the driver when driving into and
out of parking spaces.
Park Assist is an extension of Park Distance Control ⇒ Park Distance Control.
Park Assist automatically steers the vehicle. The driver must control the accelerator, gear changes
and brake!
Driving into a parking space using Park Assist takes place in the following steps:
•Look for a parking space.
•Drive into a parking space.
System limits
The sensors may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
In some cases, dirt and ice on the sensors could be registered as an obstacle.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for driving into and out of parking spaces:
•The traction control system (TCS) must be switched on ⇒ Brake support systems.
•Distance: maintain a distance of 0.5 – -2.0 metres when driving past the parking space.
•The parking space must have at least the dimensions required by Park Assist.
•Speed when driving past the parking space (for parking spaces parallel to the road): not above
40 km/h (25 mph).
•Speed when driving past the parking space (for parking spaces perpendicular to the road): not
above 20 km/h (12 mph).
•Maximum speed: 7 km/h (4 mph). An automatic braking intervention can take place when
driving into a parking space.
The parking manoeuvre can be continued after the automatic brake intervention.
Fast steering wheel movements can cause serious injury.
•During the manoeuvring operation, do not reach for the steering wheel until prompted
to do so by the system.
•Exception: if a dangerous situation occurs, intervene and take over the steering.
WARNING
Park Assist uses parked vehicles, the kerb and other objects as guidance. Please ensure
that the wheels and tyres are not damaged when parking the vehicle. If necessary, stop the
parking procedure in good time to prevent damage to the vehicle.
NOTICE
•Switch off TCS: press the button for around one second.
•Switch on ESC Sport: press the button for longer than three seconds.
•Switch on TCS: press the button again. ESC Sport is switched off.
Troubleshooting
Warning and indicator lamps in the event of faults
Do not drive on! Brake system fault. Seek expert assistance immediately ⇒.Lit
up: ABS failure or defect. Go to a qualified workshop. The vehicle can be braked without ABS.
Lit up: ESC switched off by the system. Switch the ignition on and off. Drive a short distance at a
speed of 15 – 20 km/h (9 – 12 mph) if necessary. If still lights up, seek expert assistance.
Notes on the brake support systems
If you suspect that there is a malfunction in the systems, read and observe the following notes:
•The ESC and TCS can function properly only if all four wheels are fitted with the same tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.
•If there is a fault in the anti-lock brake system, the ESC, TCS and EDL will also stop working.
•Operating noises may be heard during the self-regulation processes of the systems explained
above.
Practical equipment
Stowage areas
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the driver side
⇒ Stowage compartment on the front passenger side
⇒ Stowage compartment in the dash panel
⇒ Stowage compartment in the front centre armrest
⇒ Stowage compartment in the roof console (glasses compartment)
⇒ Folding table
⇒ Drawers
⇒ Coat and bag hooks
Use stowage compartments only to stow light or relatively small objects.
A factory-fitted CD changer, Apple iPod adapter, USB connection or multimedia socket
(MEDIA-IN) may be located in the stowage compartment in the centre armrest.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the anti-lock brake system may have failed. This can cause the rear
wheels to lock quickly when you brake. Locked rear wheels can lead to a loss of
control of the vehicle. If possible, reduce your speed and drive carefully at low speed
to the nearest qualified workshop in order to have the brake system tested. Avoid
sudden braking and driving manoeuvres on the way.
•The anti-lock brake system is not functioning correctly if the ABS indicator lamp
does not go out or comes on while the vehicle is in motion. The vehicle can be stopped
using the normal brakes only (without the anti-lock brake system). The protection
provided by the anti-lock brake system is no longer available. Go to a qualified
workshop as soon as possible.
WARNING
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Functional problems may occur with some devices when they are connected to the 230-,
115- or 100-volt socket due to the lower power output (wattage).
Mobile online services
Volkswagen Car-Net⇒
Introduction
This chapter contains information on the followingsubjects:
⇒ Legal requirements
⇒ Deactivating Car-Net services
⇒ Interferences
⇒ Volkswagen Car-Net services
⇒ Apps
Volkswagen Car-Net allows you to communicate with your vehicle online or via an app in a very
simple way in order to exchange data, request information or control functions.
In order to use Volkswagen Car-Net, the vehicle needs to have been ordered with Car-Net and
factory-fitted with the system. Depending on the service portfolio, Volkswagen Car-Net can be
operated via the factory-fitted Infotainment system, via a Car-Net portal on the internet or using a
mobile device.
Information about the Volkswagen Car-Net services, applications, availability, compatible mobile
devices and service portfolio, as well as service descriptions, are available on the Volkswagen
website:
•In Europe and Japan: www.Volkswagen.com/car-net
•In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar
with the services and make you aware of potential risks to yourself and others, and how to
avoid them.
High voltage in the electrical system!
•Never spill any liquids over the socket.
•Do not plug any adapters or extension cables into the 230-, 115- or 100-volt socket.
Otherwise the built-in child lock will disengage and power will be supplied to the
socket.
•Do not insert any items which will conduct electricity, such as knitting needles, into the
contacts of the 230-, 115- or 100-volt socket.
DANGER
•230-, 115- or 100-volt socket:
- Do not plug any heavy devices or connections, such as mains adapters, directly
into the socket.
- Do not connect any lights which use neon tubes.
- Only connect devices to the socket with a voltage that matches the voltage of the
socket.
- In the case of electrical devices with a high starting current, the built-in excess
current switch will prevent the device from being switched on. If this happens,
disconnect the electrical device from the power supply and reconnect after waiting
approximately ten seconds.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Always drive carefully and responsibly.
WARNING
Failure to observe the information in the service description can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injuries.
•Always use the most up-to-date edition of the relevant service descriptions which is
available on the Volkswagen website.
WARNING
Volkswagen Car-Net services can be subject to regional restrictions. Availability also depends on
the mobile network coverage in each country.
Exchanging your system
If the factory-fitted Infotainment system or control unit is damaged or must be exchanged in a
vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may require
registering or activating again.
Registration for user account on Car-Net portal
If you wish to use the Volkswagen Car-Net e-Remote, Guide & Inform or Security & Service
services in a Car-Net-compatible vehicle, you must create a user account at
www.volkswagen.com/car-net and activate Volkswagen Car-Net.
Service description
The portfolios for the e-Remote, Guide & Inform and Security & Service services are all explained in
a separate service description. This service descriptions and additional important information about
all services and Car-Net-capable vehicles are available online at www.volkswagen.com/car-net and
on the Car-Net portal once a user account has been set up.
All service descriptions are updated at irregular intervals and are available on the Car-Net portal.
Always use the latest edition of the relevant service description.
Volkswagen Car-Net services is a system based on a mobile network. If a fault arises
despite the fact that all requirements have been fulfilled, please try using the services again at a
later time.
The use of Volkswagen Car-Net and the necessary mobile network connection may be
subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using
a mobile phone tariff which includes a data flat rate. For more information contact your mobile
telephone provider.
Data transfer via the factory-fitted SIM card reader (if possible).
Apps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•The Volkswagen Car-Net app that executes Volkswagen Car-Net services in the vehicle and
that can provide information.
•Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
Applications, their use and the necessary mobile network connection may be subject to charges.
A wide range of applications may be available and they can be vehicle-specific and country-specific
⇒. Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, set, deactivated, reactivated and expanded
without prior notice.
Transporting
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier. Always observe the legal regulations.
Stowing luggage safely in the vehicle
•Always distribute any loads in the vehicle as evenly as possible.
•Always stow luggage and heavy objects in the luggage compartment ⇒.
•Place heavy objects as far forward in the luggage compartment as possible.
•Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Information on
technical data.
•Secure luggage in the luggage compartment to the fastening rings using suitable fixing and
securing straps ⇒ Luggage compartment equipment.
•Also stow small objects safely.
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Driving with a trailer not only places an extra load on the vehicle, but also requires increased
concentration on the part of the driver.
Vehicles with start/stop system
If the connected trailer is not recognised, or when using towing brackets that were not retrofitted by
Volkswagen, the start/stop system must be deactivated manually using the button in the
centre console before starting to tow a trailer, and must remain switched off for as long as the trailer
is being towed ⇒.
Always switch off the anti-theft alarm before a trailer is hitched or unhitched or a bicycle
carrier is loaded or unloaded ⇒ Central and manual locking. The tilt sensor could otherwise trigger
an alarm unintentionally.
With a new engine, do not tow a trailer during the first 1,000 km ⇒ Running in the engine.
Some retro-fitted towing brackets may cover the aperture for fitting the towing eye. If so, the
towing eye cannot be used for towing or tow-starting other vehicles. For this reason, the retro-fitted
towing bracket ball head should be stored in the vehicle at all times.
It is dangerous to transport people in a trailer and it may also be illegal.
DANGER
Improper use of the towing bracket can lead to a loss of vehicle control, accidents and
serious injuries.
•Only use the towing bracket if it is fitted properly and is not damaged.
•Do not carry out any alterations or repairs to the towing bracket.
•Wherever possible, swivel in or remove the ball head when a trailer is not being used in
order to reduce the risk of injury in rear-end collisions, and the risk of injury to
pedestrians and cyclists when the vehicle is parked.
•Never install a weight-distributing or load-balancing towing bracket to the vehicle. The
vehicle is not constructed for these kinds of towing brackets. The towing bracket can
fail, causing the trailer to tear loose from the vehicle.
WARNING
Towing a trailer and transporting heavy or bulky items can change the vehicle handling,
increase the braking distance and lead to accidents.
•Always secure loads properly using suitable and undamaged securing straps.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions. Reduce your speed, particularly when going downhill.
•Trailers with a high centre of gravity are more likely to tip over than trailers with a low
centre of gravity.
•Always drive carefully and think ahead. Accelerate carefully and gently. Avoid abrupt
and sudden driving and braking manoeuvres.
•Take special care when overtaking. Reduce your speed immediately if the trailer shows
even the slightest sign of snaking.
•Never drive faster than 80 km/h (50 mph) when towing a trailer; also 100 km/h (60 mph)
in exceptional cases. This also applies to countries where higher speeds are permitted.
Keep to country-specific speed limits which may be lower for vehicles with trailers than
for vehicles without trailers.
•Never try to stop a trailer from snaking by increasing your speed.
•Never install a weight-distributing or load-balancing towing bracket on the vehicle.
WARNING
The start/stop system must always be switched off manually when towing a trailer using
towing brackets that have not been retrofitted by Volkswagen. Otherwise faults can occur
in the brake system, possibly resulting in accidents and serious injuries.
WARNING
Observe the instructions and information relating to vehicles with N1 approval
⇒ Information about vehicles with N1 approval (light commercial vehicle).
NOTICE
The refill bottle must be disposed of in accordance with regulations governing the protection
of the environment.
Catalytic converter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To help ensure long-term functionality in the exhaust system and the catalytic converter:
•Use unleaded petrol only ⇒ Fuel types and refuelling.
•Do not allow the fuel tank to run completely empty.
•Do not overfill engine oil ⇒ Engine oil.
•Do not tow start the vehicle. Use jump leads ⇒ Jump starting.
If you notice misfiring, uneven running or loss of power when the vehicle is moving, reduce speed
immediately. The vehicle should be inspected at the nearest qualified workshop
⇒ Troubleshooting. If this happens, unburnt fuel can enter the exhaust system and escape into the
atmosphere. The catalytic converter can also be damaged by overheating.
The emissions may have a sulphur-like smell even if the emission purification system is
working properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Function
The particulate filter filters out soot particles in the exhaust gas. Observe the following points to
ensure that the exhaust purification system will work properly for a long time:
AdBlue is an irritant and corrosive fluid that can damage the skin, eyes and breathing
passages upon contact.
•Always observe the instructions for use when using AdBlue. If containers are used
according to the instructions, it is unlikely that a user will come into contact with
AdBlue.
•AdBlue must be kept in the closed original container. Never use empty food
containers, bottles or other containers for this purpose.
•Always store in a safe place out of reach of children.
•If AdBlue gets into the eyes, immediately rinse the eyes with plenty of water for at
least 15 minutes and consult a doctor.
•If AdBlue gets onto the skin, immediately wash the area with plenty of water for at
least 15 minutes and consult a doctor if the skin becomes irritated.
•If AdBlue is swallowed, immediately rinse the mouth out with lots of water for at least
15 minutes. Do not induce vomiting unless instructed to do so by a doctor. Seek
medical assistance immediately.
CAUTION
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Overfilling AdBlue may damage the tank system and the vehicle.
•Do not fill with more than the maximum refill quantity indicated on the instrument
cluster display.
•Remove any spilt AdBlue as quickly as possible with a damp cloth and plenty of cold
water.
•If the AdBlue has already formed crystals, use warm water and a sponge to remove.
NOTICE
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Improper use of AdBlue may cause damage to the vehicle that is not covered by the
warranty.
•Only use AdBlue that complies with the standard ISO 22241-1.
•Do not mix with water, fuel or additives.
•Never fill AdBlue in the diesel tank.
•Do not transport the refill bottle in the vehicle habitually. The bottle may develop a leak
following changes in temperature and damage and the AdBlue may damage the
vehicle interior.
NOTICE
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Fig. 199 Contents of the vehicle tool kit.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The content of the vehicle toolkit is determined by the vehicle equipment level ⇒ Fig. 199. The
following describes the maximum scope.
Vehicle tool kit components:
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screwdriver
blade is reversible. The screwdriver may be stowed under the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen recommends that you carry the wheel
bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is
engraved on the front of the adapter. You will need this number to replace the adapter if lost.
Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place – but
not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre cover, wheel covers and the wheel bolt caps.
Vehicle jack. Before you return the jack to the foam rubber holder, you must wind the claw
in fully.
Box spanner for wheel bolts.
Crank.
Collapsible chock ⇒ Collapsible chock.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when
necessary.
Collapsible chock
Fig. 200 Folding out the collapsible chock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The collapsible chock is stored with the vehicle tool kit ⇒ Stowage.
Design of the collapsible chock
•Lift up the support plate ⇒ Fig. 200①.
•Insert the two lugs on the securing plate into the slots on the base plate ⇒ Fig. 200②.
Correct usage
The collapsible chock can be used to chock the wheel that is diagonally opposite the wheel that is
being changed.
The collapsible chock must be placed directly in front of or behind the wheel. They must only be
used on a solid surface.
Assembling and using the collapsible chocks incorrectly can cause accidents and
injuries.
•Never use damaged collapsible chocks.
•Never use the collapsible chocks to secure the vehicle if it is located on a slope.
WARNING