Check the system settings after charging or replacing the 12-volt vehicle battery. System
settings may be adjusted or deleted if the power supply is interrupted.
Operating using the wiper lever
Fig. 24 On the right of the steering column: buttons on the wiper lever (illustration).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If any priority 1 ⇒ Instrument cluster warnings are displayed, you will be unable to open any
menus. Some warnings can be confirmed and hidden with the ⇒ Fig. 24① button.
Selecting a menu or information display
•Switch on the ignition.
•Personalisation: select user.
•If a message or vehicle pictogram is displayed, press the ⇒ Fig. 24① button, several times if
necessary.
•To display the menus ⇒ Instrument cluster menus or to return from a menu or an information
display to the menu selection, hold down the rocker switch ⇒ Fig. 24②.
•To browse through the menus, press the rocker switch up or down.
•To open the displayed menu or information display, press the ⇒ Fig. 24① button or wait until
the menu or information display opens automatically after a few seconds.
Making settings in menus
•In the displayed menu, press the rocker switch ⇒ Fig. 24② up or down until the desired menu
option is marked. A frame appears around the selected option.
•Press button ⇒ Fig. 24① to make the necessary change. A tick indicates that the particular
system or function is active.
Returning to the selection menu
Select the menu option Back in each case to leave the current menu.
If warning messages about malfunctions are displayed when the ignition is switched on, it
may not be possible to adjust some settings as described, or the information display may appear
differently. If this is the case, take the vehicle to a qualified workshop to have the malfunction
rectified.
Operating using the multifunction steering wheel
Fig. 25 Right-hand side of the multifunction steering wheel: controls for using the menus and
information displays in the instrument cluster.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Accidents and injuries can occur if the driver is distracted.
•Never operate the menus on the instrument cluster display while the vehicle is in
motion.
WARNING
If any priority 1 ⇒ Instrument cluster warning reports are being displayed, you will be unable to
open any menus. Some warnings can be confirmed and switched off with the button on the
multifunction steering wheel ⇒ Fig. 25.
Selecting a menu or information display
•Switch on the ignition.
•Personalisation: select user.
•If a message or the vehicle pictogram is displayed, press the button ⇒ Fig. 25, several
times if required.
•Press the or button to display a menu or browse through a menu ⇒ Fig. 25.
•To open the menu or information display, press ⇒ Fig. 25 or wait until the menu or
information display opens automatically after a few seconds.
Making settings in menus
•In the displayed menu, press the arrow keys or ⇒ Fig. 25 until the desired menu
option is marked. A frame appears around the selected option.
•Press button ⇒ Fig. 25 to make the necessary change. A tick indicates that the
particular system or function is active.
Returning to the selection menu
Press the or button ⇒ Fig. 25.
If warning messages about malfunctions are displayed when the ignition is switched on, it
may not be possible to adjust some settings as described, or the information display may appear
differently. If this is the case, take the vehicle to a qualified workshop to have the malfunction
rectified.
Button for driver assist systems
Fig. 26 On the turn signal and main beam lever on the left of the steering column: button for driver
assist systems.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
You can switch the driver assist systems listed in the Assist systems menu ⇒ Instrument cluster
on and off using the button on the turn signal and main beam lever.
Switching individual driver assist systems on and off
•Press the button ⇒ Fig. 26 in the direction of the arrow to open the Assist systems menu.
•Select the driver assist system and switch it on or off ⇒ Instrument cluster operation. A tick
indicates that a driver assist system is switched on.
•Then confirm your selection by pressing the button on the wiper lever, or by
pressing the button on the multifunction steering wheel.
Driver assist systems can also be switched on and off in the Infotainment system by pressing the
button and the Vehicle, and Driver assistance function buttons
⇒ Operation and display in the Infotainment system.
Additional displays and display options
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Assist systems menu:
MenuFunction
Lane AssistSwitching the lane keeping system (Lane Assist) on or off
⇒ Lane keeping system (Lane Assist).
Front AssistSwitching the area monitoring system (Front Assist) on and off
⇒ Area monitoring system (Front Assist).
If the checkbox in the function button is ticked , the respective function is switched on.
Press the function button to return to the previous menu.
Menu overview
The following menu overview is an example of the Infotainment system menu structure. The actual
scope of the menus and the names of the individual menu items depend on the vehicle electronics
and the level of vehicle equipment.
Some menus and functions are not available in all countries or all vehicles.
MenuSubmenuSetting optionsFurther
information
ESC system–
– Traction control system (TCS)
– Electronic Stability Control (ESC)
– Electronic Stability Control sport
mode (ESC Sport)
⇒ Brake support
systems
Tyre settings
Tyre Pressure
Monitoring
System
Select load level:
– Standard
– Comfort
– Fully loaded
⇒ Tyre monitoring
systems
Tyre Pressure
Loss IndicatorStore the tyre pressures SET.
Winter tyres
Activation or deactivation of the speed
warning.⇒ Wheels and
tyres
Setting the speed warning value.
Driver assist
settings
ACC (Adaptive
Cruise Control)
Activation or deactivation of the last
selected distance.
⇒ Adaptive
Cruise Control
(ACC)
– Gearbox programme
– Active distance setting (time interval
to the vehicle ahead) when ACC is
switched on
Front Assist (area
monitoring
system)
– Area monitoring system
– Advance warning
– Distance warning display
⇒ Area
monitoring
system (Front
Assist)
Pedestrian
Monitoring
– Pedestrian Monitoring
– Advance warning
⇒ Pedestrian
Monitoring
Lane Assist (lane
keeping system)
– Lane keeping system
– Adaptive lane guidance
⇒ Lane keeping
system (Lane
Assist)
Side Assist (lane
change system)
Activation and deactivation of the lane
change system (Side Assist).
⇒ Lane change
system (Side
Assist) incl. Rear
Traffic Alert
Setting the brightness of the display in
the exterior mirror.
Does not apply in
Japan:Dynamic
Road Sign
Display
– Show detected road signs in the
driving data display (multifunction
display)
– Trailer recognition (display of traffic
signs for vehicles with a trailer)
– Activation and deactivation of the
speed warning
⇒ Dynamic Road
Sign Display
(Sign Assist)
Driver Alert
System
Activation or deactivation of the Driver
Alert System.
⇒ Driver Alert
System
(recommendation
for rest breaks)
Proactive pass.
protection
Activation and deactivation of the
proactive occupant protection system.
⇒ Proactive
occupant
protection system
Parking and
manoeuvring
settings
ParkPilot
Activation or deactivation of the Park
Distance Control
⇒ Park Distance
Control
Activation or deactivation of automatic
activation of the Park Distance
Control.
– Front and rear volume
– Front and rear tone setting
– Entertainment fading
Rear Traffic AlertActivation and deactivation of Rear
Traffic Alert.
⇒ Lane change
system (Side
Assist) incl. Rear
Traffic Alert
Light settingsLight assistance– Dynamic Light Assist
– Dynamic cornering light
– Automatic headlight control (in rain)
– Convenience turn signal
⇒ Lights
Personalisation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The personalisation function allows personalised vehicle settings, such as air conditioning system,
instrument cluster or lighting settings, to be saved in a user account. You have four user accounts
available. Users are identified using the vehicle key upon unlocking the vehicle. One user account
is assigned to each vehicle key.
Changes to the setup will be assigned to the active user account and saved upon locking the
vehicle or changing the user account.
Welcome and user account selection
When personalisation is activated, the name of the current user account appears on the instrument
cluster display for approximately ten seconds after you switch on the ignition.
During this time, you can select a user account using the buttons on the wiper lever or multifunction
steering wheel ⇒ Operation and display in the Infotainment system.
When you select a user account, the saved vehicle settings are activated.
User management and setup
When the ignition is switched on you can use the Personalisation menu in the Infotainment system
for user management and setup. Please proceed as follows to access the menu:
•Press the button or function button.
•Touch the Vehicle, function buttons and select Personalisation.
If the checkbox in the function button is ticked , the respective function is switched on.
MenuSubmenuSettings
PersonalisationActiveSwitch personalisation on and off.
Driver selection
Driver 1– Select a user account.
– Rename a user account (except Guest user
account).
– Copy the settings of the current user
account to another user account.
– Reset the stored settings of the selected
user account selected to the factory settings.
The user name and vehicle key assignment
will not be changed.
Driver 2
Driver 3
Driver Guest
Settings
Key assignment
Manual
A vehicle key is permanently assigned to a
user account.
Automatically
The vehicle key is automatically assigned to
the new, selected user account.
Assign key to current
user accountAssign a vehicle key to a user account.
Reset all
Reset the setups of all user accounts, user
account names and all vehicle key
assignments to default.
Switching user account
Select a user account in the Personalisation menu or in the Vehicle status menu.
•Press the button or function button.
•Press the Vehicle function button.
•Touch the function button and select the desired user account.
Manually assigning vehicle keys to user accounts
You can assign a vehicle key to the currently active user account. For this purpose, select Manual
key assignment.
•Touch the Settings function button.
•Select Personalisation.
•Touch the Assign key to current user account function button.
•Press the button on the vehicle key within five seconds ⇒ Vehicle key set.
Automatically assigning vehicle keys to user accounts
If you have selected Automatic key assignment, the following vehicle key is assigned to the user
account upon changing the user account:
Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Wheels and tyres, Fuel types and refuelling.
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with
any kind of insulating materials In the engine compartment.
Secure any objects and luggage in the stowage compartments, the luggage compartment
or on the roof Transporting.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight
and size Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of
the occupants Sitting position, Mirrors.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be
securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving.
This also applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout
the journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls,
opening menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Does the vehicle need any technical modifications for driving abroad, e.g. masking or
switching the headlights over?
Are the necessary tools, diagnostic equipment and spare parts available for service and
repair work?
Are there any Volkswagen dealerships in the destination country?
•Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
•Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function
upon opening the driver door.
Personalised vehicle setup
The vehicle equipment and functions that can be personalised include the following:
•Open and close (single door unlocking, window convenience opening etc.)
•Light and vision (daytime running lights, cornering light, convenience turn signal etc.)
•Air conditioning system (temperature settings, ventilation etc.)
•Assistance systems (Park Distance Control, ACC, Dynamic Road Sign Display etc.)
•Driver profile selection (driver profiles etc.)
•Multifunction display and instrument cluster (selection of displays)
•Infotainment system (brightness and saved stations)
•Seat setup (seat position)
A new vehicle key will be assigned to the current user account. To assign the vehicle key to
a different user account, select the user account you want and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own
safety, and the safety of all passengers and other road users ⇒:
Checklist
In some countries, special safety standards and emissions-related regulations apply that the
vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen
dealership before travelling abroad to find out about any legal requirements and the
following issues at your destination:
If fuel in the adequate quality available Fuel and emission control?
Are the correct service fluids that comply with Volkswagen specifications available in the
destination country Service fluids and consumables?
Will the navigation function in the factory-fitted Infotainment system and the navigation
data available work in the destination country?
Are special tyres necessary for travelling in the destination country?
Is a fire extinguisher prescribed in your destination country?
Which requirements must be observed regarding reflective vests?
Windscreen washer fluid level Wipers.
Engine oil level Engine oil.
Engine coolant level Engine coolant.
Brake fluid level Brake fluid.
Tyre pressure Wheels and tyres.
Checklist
Therefore, do not do any work in the engine compartment unless you know exactly how to
carry out the jobs, are aware of the general safety procedures and have the correct
equipment, service fluids and suitable tools to hand ⇒ In the engine compartment! In any
other case all work must be carried out by a qualified workshop. Make sure that the
following are checked regularly:
Vehicle lighting Lights required for the vehicle to be roadworthy:
- Turn signals
- Side lights, dipped beam headlights and main beam headlights
- Tail light cluster
- Brake lights
- Rear fog light
- Number plate light.
Servicing the vehicle is not only about vehicle maintenance – it also ensures that your
vehicle remains roadworthy and in perfect working order. You should therefore have your vehicle
serviced according to Volkswagen guidelines. Some work may have to be carried out before the
due date of the next service if the vehicle is subjected to severe operating conditions. Severe
operating conditions are, for example, regular stop and go driving or driving in areas with high
levels of dust. Further information can be obtained from your Volkswagen dealership or a qualified
workshop.
Sitting position
Introduction
This chapter contains information on the followingsubjects:
⇒ Dangers of assuming an incorrect sitting position
⇒ Correct sitting position
Driving under the influence of alcohol, drugs, medication or narcotics can cause serious
accidents and fatal injuries.
•Alcohol, drugs, medication and narcotics can severely impair perception, reaction
times and driving safety. This could cause you to lose control of the vehicle.
WARNING
Always observe current traffic regulations and speed limits, and think ahead when driving.
Correct interpretation of a driving situation can make the difference between reaching
your destination safely and having an accident with serious injuries.
WARNING
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel,
inadequate servicing work or lack of Genuine Parts.
NOTICE
Observe the instructions and information relating to vehicles with N1 approval
⇒ Information about vehicles with N1 approval (light commercial vehicle).
NOTICE
Fig. 30 Illustration: correct distance between the driver and the steering wheel, correct seat belt
routing and correct head restraint adjustment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they
should contact a qualified workshop to find out about possible special modifications. The seat belts
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends the following seating position for your own safety and to reduce the level
of injury in the event of a sudden braking manoeuvre or an accident:
The following applies to all vehicle occupants:
•Adjust the head restraint so that its upper edge is at the same height as the top of the head, but
not lower than eye level. Position the back of your head as close to the head restraint as
possible ⇒ Fig. 30.
•For small people, push the head restraint all the way down, even if the head is then located
underneath the top edge of the head restraint.
•For taller people, push the head restraint up as far as it will go.
•Keep both feet in the footwell while the vehicle is in motion.
•Adjust and fasten seat belts properly ⇒ Seat belts.
Additional points for the driver:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Adjust the steering wheel so that the distance between the steering wheel and your breastbone
is at least 25 cm ⇒ Fig. 30Ⓐ, and the circumference of the steering wheel can be held at the
sides with both hands and your arms slightly bent ⇒ Steering wheel.
•The steering wheel must always point towards the breastbone and not towards the face.
•Adjust the driver seat by moving it forwards or backwards so that you are able to press the
pedals to the floor with your knees still slightly bent and so that the distance from the dash
panel to your knees is at least 10 cm ⇒ Fig. 30Ⓑ.
•Adjust the height so that you can reach the highest point of the steering wheel.
•Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all
times.
Additional points for the front passenger:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Push the front passenger seat as far back as possible so that the airbag can provide maximum
protection if it is deployed.
Seat belts
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp
⇒ Frontal collisions and the laws of physics
⇒ What happens to vehicle occupants who have not fastened their seat belts
⇒ Seat belt protection
⇒ Using seat belts
⇒ Fastening and unfastening seat belts
⇒ Seat belt routing
⇒ Seat belt height adjuster
⇒ Belt retractor, belt tensioner, belt tension limiter
⇒ Service and disposal of belt tensioners
⇒ Proactive occupant protection system
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a
qualified workshop ⇒. The qualified workshop must use correct spare parts that are compatible
with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Fig. 35 An unbelted driver is thrown forwards.
Fig. 36 The unbelted rear passenger is thrown forwards, hitting the belted driver.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Many people believe that they can brace their weight with their hands in a minor collision. This is
not true.
Even at low speeds, the forces acting on the body in a collision are so great that it is not possible to
brace oneself with arms and hands. In a frontal collision, vehicle occupants who have not fastened
their seat belts will be thrown forward and will make unchecked contact with parts of the vehicle
interior, e.g. the steering wheel, dash panel, or windscreen ⇒ Fig. 35.
The airbag system is not a substitute for the seat belts. When triggered, the airbags only provide
additional protection. Airbags are not triggered in all kinds of accidents. Even if the vehicle is
equipped with an airbag system, all vehicle occupants, including the driver, must fasten their seat
belt and wear it correctly while the vehicle is in motion. This reduces the risk of severe or fatal
injuries in the event of an accident – regardless of whether an airbag is fitted for the seat.
Each airbag can only be triggered once. To achieve best possible protection, seat belts must
always be worn properly. This also ensures that protection is provided in accidents in which the
airbag is not triggered. Any vehicle occupants not wearing a seat belt can be thrown out of the
vehicle and sustain more severe or even fatal injuries as a result.
It is also important for the rear seat occupants to wear seat belts properly, as they could otherwise
be thrown forwards violently in an accident. Rear passengers who are not wearing seat belts
endanger not only themselves and the driver, but also other people in the vehicle ⇒ Fig. 36.
Seat belt protection
Fig. 37 Driver restrained by a properly positioned seat belt during a sudden braking manoeuvre.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Correctly fastened seat belts can make a major difference. When fastened properly, seat belts hold
the vehicle occupants in the correct sitting positions and considerably reduce the kinetic energy in
the event of an accident. Seat belts also help to prevent uncontrolled movements that could lead to
severe injuries. In addition, wearing seat belts properly reduces the risk of being thrown from the
vehicle ⇒ Fig. 37.
Passengers wearing seat belts correctly benefit greatly from the ability of the belts to reduce the
kinetic energy. The front crumple zones and other passive safety features (such as the airbag
system) are also designed to reduce kinetic energy. The amount of energy generated will thus
decrease, thereby reducing the risk of injury.
The examples describe frontal collisions. Of course, properly worn seat belts substantially reduce
the risk of injury in all other types of accidents. This is why seat belts must be fastened before every