2017 VOLKSWAGEN TIGUAN display

•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE

Operation
Fig. 161 Operating the trailer manoeuvring system on the instrument cluster display: setting the
angle; reversing.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 161:
Rotary knob for adjusting the exterior mirror.
Align the trailer to the left.
Align the trailer to the right.
Move the vehicle in the direction of the trailer.
Current trailer position.
Target trailer position.
Zero position on the angle display.
Manoeuvring the vehicle and trailer
The checklist conditions are met ⇒ Prerequisites.
•Select reverse gear.
•Press the button.
•Release the steering wheel ⇒.
•Tilt the rotary knob until the desired direction is reached. A representation of the current position
of the vehicle and trailer is shown on the instrument cluster display for orientation
purposes ⇒ Fig. 161.
•Reverse slowly by pressing the accelerator. Check area around vehicle!
•Correct the angle with the rotary knob if necessary. Press the rotary knob to the left and right –
the vehicle combination moves to the left or right. Press the rotary knob to the rear – the vehicle
follows the trailer.
•Reverse and drive forwards until the required position is reached.
•The manoeuvring operation has been completed when a corresponding message is displayed
on the instrument cluster. A signal tone may also sound.
Automatic braking intervention
Trailer Assist helps the driver by initiating an automatic braking intervention in certain situations.
The driver is responsible for braking in time ⇒.
An automatic braking intervention may occur and the function may be cancelled in the following
situations:
•If a certain speed is exceeded.
•If the driver takes hold of the steering wheel. The vehicle is automatically braked to standstill.
•If the button is pressed while manoeuvring or the driver door is opened.

Electronic Stability Control (ESC)
ESC helps to reduce the risk of skidding and to improve driving stability in certain driving situations
⇒.
Depending on the vehicle equipment, ESC can be switched to a Sport mode ⇒ Switching TCS on 
and off.
When ESC is regulating, the yellow indicator lamp is shown on the instrument cluster display.
Traction control system (TCS)
The TCS reduces the drive output if wheelspin occurs and adapts the output to suit road surface
conditions. The TCS makes it easier to pull away, accelerate and drive up hills.
Depending on the vehicle equipment, the TCS can be switched off in exceptional circumstances
⇒ Switching TCS on and off.
When the TCS is regulating, the yellow indicator lamp is shown on the instrument cluster
display.
Anti-lock brake system
The anti-lock brake system can prevent the wheels from locking when the brakes are applied up
until the point where the vehicle is nearly stationary and assists the driver in steering the vehicle
and keeping it under control.
Brake assist system
The brake assist system can help to reduce the stopping distance. The brake assist system
reinforces brake pressure when the driver depresses the brake pedal quickly in an emergency
situation.
Do not reduce the pressure on the brake pedal when the brake assist system is regulating. If you
reduce the pressure on the brake pedal, the brake assist system will switch off the brake servo.
Electronic differential lock (EDL and XDS)
EDL brakes the wheel that has lost traction and distributes the driving force to the other drive
wheels.
The EDL switches off automatically under unusually heavy loads to prevent the disc brake from
overheating. The EDL switches back on again automatically as soon as the brake has cooled down.
XDS applies pressure to the brake of the wheel on the inside of the bend. This will improve traction,
helping the vehicle to remain in the required lane longer.
Automatic Post-Collision Braking System
In the event of an accident, the Automatic Post-Collision Braking System can help the driver to
reduce the risk of skidding, and the danger of secondary collisions, through automatic braking.
The Automatic Post-Collision Braking System functions only in front, side and rear collisions when
the airbag control unit detects a corresponding trigger threshold during the accident.
The ESC brakes the vehicle automatically, provided that the hydraulic braking system, the ESC and
the electrical system are undamaged in the accident and remain functional.
The following actions override automatic braking in the event of an accident:
•When the driver depresses the accelerator. No automatic braking occurs.
•When the brake pressure transmitted through the depressed brake pedal is greater than the
brake pressure provided by the system. The vehicle is braked manually.

Switching TCS on and off
Fig. 162 In the centre console: button for switching TCS on and off manually.
If the vehicle does not have sufficient traction, you can switch off TCS in the following situations:
•When driving in deep snow or on loose surfaces.
•When rocking the vehicle backwards and forwards to free it from mud.
Then switch the TCS function back on.
Switching TCS or ESC Sport on and off
Depending on the vehicle equipment, TCS and ESC Sport can be switched off via the Infotainment
system or using the button ⇒ Fig. 162.
When the TCS is switched off, ESC Sport is switched on, or the Off-road or Off-road Individual
driving profiles are active, the yellow indicator lamp is shown on the instrument cluster display.
The intelligent technology used in brake support systems cannot overcome the laws of
physics, and functions only within the limits of the system. Driving fast on icy, slippery or
wet roads can lead to a loss of control of the vehicle and could cause serious injury to the
driver and passengers.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions. Do not let the extra safety afforded by the brake support systems anti-lock
brake system, brake assist system, EDL, TCS and ESC tempt you into taking any risks
when driving.
•The brake support systems cannot defy the laws of motion. Slippery and wet roads will
remain dangerous, even when the ESC and other systems are active.
•Driving too fast on wet roads can cause the wheels to lose contact with the road
surface and aquaplane. The vehicle cannot be braked, steered or controlled once it has
lost contact with the road surface.
•Brake support systems cannot prevent an accident if e.g. you are driving too close to
the vehicle in front or are driving too fast for the specific driving situation.
•Although the brake support systems are very effective and can help to control the
vehicle in difficult driving situations, please always remember that the driving stability
of the vehicle depends on the tyre grip.
•When accelerating on a slippery surface, e.g. on ice and snow, press the accelerator
carefully. The wheels can spin even when brake support systems are active, and this
can lead to a loss of control of the vehicle.
WARNING
The effectiveness of ESC can be reduced considerably if other components and systems
which affect driving dynamics are not serviced properly or are not functioning properly.
This also applies, but not exclusively, to the brakes, tyres and other systems named
above.
•Please always note that modifications and changes to the vehicle can affect the
function of the anti-lock brake system, brake assist system, TCS, EDL and ESC.
•Alterations to the suspension system or the use of non-approved wheel and tyre
combinations can affect the function of the anti-lock brake system, brake assist
system, EDL, TCS and ESC and reduce their effectiveness.
•Suitable tyres are also crucial if ESC is to function optimally ⇒ Wheels and tyres.
WARNING
Driving without the brake servo can considerably increase the braking distance and thus
cause accidents and serious injuries.
•Never allow the vehicle to roll if the engine is switched off.
•If the brake servo does not function or the vehicle is being towed, the brake pedal will
have to be depressed more forcefully as the braking distance will be increased due to
the lack of assistance for the brake system.
WARNING

Legal requirements
Fig. 179 Symbol for vehicles that send tracking information
First read and observe the introductoryinformation and safety warnings⇒
Introduction
By concluding a Volkswagen Car-Net contract for your Car-Net-enabled vehicle, you as the
contracting party undertake within the meaning of data protection law to inform each driver that the
vehicle can transmit and receive data online. This also applies if you sell or lend your vehicle.
Failure to observe this obligation to inform can infringe certain rights of vehicle occupants.
GPS tracking: check with all occupants
Some Volkswagen Car-Net services require vehicle data to determine whether the vehicle is
complying with set speed limits, where the vehicle is parked, or whether the vehicle is located within
a selected area. This information can be displayed in the Car-Net portal and in the Volkswagen
Car-Net app.
Therefore, before driving, ask all vehicle occupants if they agree to use of the activated services. If
an occupant does not agree, deactivate the service (if possible) or exclude the occupant from use
of the vehicle. If you do not observe this, you may violate certain rights of the occupant.
GPS tracking: symbol
If a factory-fitted control unit is used to detect the vehicle's current location and speed, this symbol
⇒ Fig. 179 will be located in the vehicle (e.g. on the roof console). However, if this symbol
⇒ Fig. 179 is not present in the vehicle, this does not mean that the control unit is not tracking the
current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
The following conditions can make it impossible to make a telephone call, run a
Volkswagen Car-Net service or transfer data:
•If your current location is in an area with no or insufficient mobile communications and
GPS reception. This can also include tunnels, streets with tall buildings, garages,
multi-storey car parks, underpasses, mountains and valleys.
•If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or
unavailable.
•If the components in the vehicle required for the services and data transmission are
damaged, not working or do not have sufficient electrical power.
•The battery for the mobile device is empty, does not have a sufficient charge level or
has no more call credit.
WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks
can lead to a loss of control over your Volkswagen Car-Net services.
•In addition to the usual precautionary measures to be taken when using the Internet,
you should protect your computer and mobile device with suitable anti-virus software
and regularly update its signatures.
•Protect your login data for the Car-Net portal, your computer and mobile device against
misuse.
WARNING
Applications and Volkswagen Car-Net services which are unsuitable or faulty or that are
used incorrectly can cause damage to the vehicle, accidents or serious injury.
•Never make changes to applications or Volkswagen Car-Net services.
WARNING
Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty
applications, insufficient programming of applications, insufficient network strength, loss
of data during transmission or by misuse of your computers, tablets or mobile devices.
NOTICE

Emission control with AdBlue
Fig. 197 Behind the tank flap: tank cap for AdBlue.
Fig. 198 Behind the tank flap: refilling AdBlue with the refill bottle or nozzle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key for ⇒ Fig. 197 and ⇒ Fig. 198:
Tank filler neck cap.
Refill bottle.
Filler nozzle.
AdBlue is a registered trademark and is also known as AUS32 or DEF (Diesel Exhaust Fluid).
The AdBlue consumption figures depend on the driving style, the operating temperature and the
ambient temperature. The remaining range and refill quantity can be checked on the instrument
cluster display.
The AdBlue tank must never run empty. As of a remaining distance of approximately 2,400 km,
the instrument cluster display will indicate that the AdBlue must be refilled ⇒ Troubleshooting.
Preparing to refill
•Stop vehicle on a level surface.
•Switch off the ignition.
•Only use AdBlue that complies with the standard ISO 22241-1 ⇒.
Opening the tank filler neck
•Open the tank flap.
Engine emissions contain carbon monoxide that can cause people to lose consciousness
and can also cause death.
•Never start or run the engine in closed spaces.
•Never leave the engine running if you leave the vehicle unattended.
WARNING
The components of the exhaust system become very hot. This can cause fires.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converters, particulate filter or heat shields.
WARNING
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The refill bottle must be disposed of in accordance with regulations governing the protection
of the environment.
Catalytic converter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To help ensure long-term functionality in the exhaust system and the catalytic converter:
•Use unleaded petrol only ⇒ Fuel types and refuelling.
•Do not allow the fuel tank to run completely empty.
•Do not overfill engine oil ⇒ Engine oil.
•Do not tow start the vehicle. Use jump leads ⇒ Jump starting.
If you notice misfiring, uneven running or loss of power when the vehicle is moving, reduce speed
immediately. The vehicle should be inspected at the nearest qualified workshop
⇒ Troubleshooting. If this happens, unburnt fuel can enter the exhaust system and escape into the
atmosphere. The catalytic converter can also be damaged by overheating.
The emissions may have a sulphur-like smell even if the emission purification system is
working properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Function
The particulate filter filters out soot particles in the exhaust gas. Observe the following points to
ensure that the exhaust purification system will work properly for a long time:
AdBlue is an irritant and corrosive fluid that can damage the skin, eyes and breathing
passages upon contact.
•Always observe the instructions for use when using AdBlue. If containers are used
according to the instructions, it is unlikely that a user will come into contact with
AdBlue.
•AdBlue must be kept in the closed original container. Never use empty food
containers, bottles or other containers for this purpose.
•Always store in a safe place out of reach of children.
•If AdBlue gets into the eyes, immediately rinse the eyes with plenty of water for at
least 15 minutes and consult a doctor.
•If AdBlue gets onto the skin, immediately wash the area with plenty of water for at
least 15 minutes and consult a doctor if the skin becomes irritated.
•If AdBlue is swallowed, immediately rinse the mouth out with lots of water for at least
15 minutes. Do not induce vomiting unless instructed to do so by a doctor. Seek
medical assistance immediately.
CAUTION
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Overfilling AdBlue may damage the tank system and the vehicle.
•Do not fill with more than the maximum refill quantity indicated on the instrument
cluster display.
•Remove any spilt AdBlue as quickly as possible with a damp cloth and plenty of cold
water.
•If the AdBlue has already formed crystals, use warm water and a sponge to remove.
NOTICE
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Improper use of AdBlue may cause damage to the vehicle that is not covered by the
warranty.
•Only use AdBlue that complies with the standard ISO 22241-1.
•Do not mix with water, fuel or additives.
•Never fill AdBlue in the diesel tank.
•Do not transport the refill bottle in the vehicle habitually. The bottle may develop a leak
following changes in temperature and damage and the AdBlue may damage the
vehicle interior.
NOTICE
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•Only refuel with fuels that are suitable for the vehicle ⇒ Fuel types and refuelling.
•Do not allow the fuel tank to run completely empty.
•Use only suitable engine oil for the vehicle and do not overfill ⇒ Engine oil.
•Do not tow start the vehicle. Use jump leads ⇒ Jump starting.
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.
During the periodic regeneration process, the yellow indicator lamp does not light
up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Irregular engine running and malfunctions
If the engine shows signs of irregular running or malfunctions while you are driving, this may mean
that the fuel is of poor quality. Reduce speed immediately. Drive to nearest qualified workshop at
medium engine speeds and low loads on the engine.
If these symptoms occur directly after refuelling, switch off the engine immediately to avoid any
subsequent damage. You should obtain professional assistance.
Warning and indicator lamps
Lights up together with the red warning lamp : fault in the selective catalytic reduction
system. The engine cannot be restarted! Drive straight to a qualified workshop without switching
off the engine and have the system checked ⇒.AdBlue level too low. The engine cannot
be restarted! Switch off the vehicle and refill the AdBlue minimum quantity according to
⇒ Emission control with AdBlue⇒.Lights up together with the yellow warning lamp
: the selective catalytic reduction system is faulty or not filled with standard-compliant
AdBlue. Drive immediately to a qualified workshop and have the system checked.AdBlue
level too low. Refill AdBlue within the displayed remaining range in accordance with ⇒ Emission 
control with AdBlue⇒.The particulate filter is saturated with soot and requires
regeneration. Driving at speeds between 50 - 120 km/h (31 - 75 mph) will support regeneration.
Observe the relevant speed limits and the gear recommendation. The indicator lamp goes out
automatically when the particulate filter has been regenerated. If the indicator lamp is still lit up after
driving for around 30 minutes, seek expert assistance immediately.Lit up: malfunction. Have
the engine checked by a qualified workshop.Flashing: misfiring, which damages the catalytic
converter. Drive immediately to the nearest qualified workshop and have the engine checked.
There may be engine faults and fuel consumption may be higher if the indicator lamps are lit
up or flashing.
Colour display only on an instrument cluster with colour display.
Fuel standards
Petrol
Vehicles with a petrol engine must be run on petrol in compliance with the European standard
EN 228 or the German standard DIN 51626-1 ⇒.
Where petrol complying with the specified standard is not available, Volkswagen dealerships will
have information on what fuels are suitable for the vehicle.
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If the AdBlue level is too low, the vehicle cannot be restarted after the ignition has been
switched off. Starting with jump leads is also not possible.
•Refill AdBlue at the latest when the remaining distance reaches approximately
1,000 km.
•Never allow the AdBlue tank to run empty.
NOTICE
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