2017 VOLKSWAGEN TIGUAN brake

Suitable accessories are available from your Volkswagen dealership. Follow the usage
instructions on the packaging.
Washing the vehicle
Also wash the underside of the vehicle on a regular basis to remove road salt or seawater residue.
Automatic car washes
Always observe all the car wash operator's specifications, in particular if your vehicle features add-
on parts ⇒.
•Preferably use car washes without brushes.
•Preclean the vehicle by rinsing with water.
•The steering column must not lock when driving through automatic car washes ⇒ Steering.
•Always switch off the Auto Hold function ⇒ Electronic parking brake, the wipers ⇒ Wipers and
the rain/light sensor before entering the car wash.
•Fold in the exterior mirrors.
•If your vehicle has decorative and protective films, do not select a wash program with hot wax.
High-pressure cleaners
Observe the manufacturer's information for the high-pressure cleaner. Never use rotating nozzles
⇒.
•Only use water with a maximum temperature of +60°C (+140°F).
•Do not clean windows that are iced over or covered in snow with a high-pressure cleaner.
•Move the jet of water uniformly so that the nozzle is at least 50 cm away from the side windows
and other vehicle components.
•Do not point the water jet at the same location for too long. Instead, leave stubborn dirt to soak.
•If possible, do not direct the water jet at seals, e.g. side windows, decorative trim, tyres, rubber
hoses, insulation materials or any other sensitive components, e.g. door locks.
•Sensors, camera lenses, and decorative and protective films should be sprayed directly only for
brief periods of time.
Washing the car by hand
Washing the car by hand is always the more gentle way to clean it. However, there are also some
things to note for this ⇒.
•Before washing the vehicle, soak the dirt with plenty of water and then rinse it off thoroughly.
•Clean the vehicle with a soft sponge, a wash mitt or a brush applying only light pressure. Start
with the roof and work from the top to the bottom.
•Rinse the sponge, wash mitt or brush thoroughly at regular short intervals.
•Clean the wheels, sill panels etc. last. Use a second sponge for this.
Use a shampoo for very stubborn dirt only.
Car care products can be toxic and hazardous. Unsuitable care products and incorrect use
of care products can cause accidents, serious injuries, burns or poisoning.
•Care products must be kept in the original, sealed container only.
•Read the manufacturer's instructions.
•Never use empty food cans, bottles or other containers for storing care products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be
used outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to
wash, clean or care for your vehicle. These substances are toxic and highly
inflammable.
WARNING
Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should always be removed as quickly as possible and
not allowed to dry in.
•Have stubborn stains removed by a qualified workshop.
NOTICE
1)

Waxing
Waxing protects the paintwork. At the latest when water no longer clearly forms small drops and
runs off the paintwork when the vehicle is clean, you should re-wax the vehicle with a good wax
solution.
Even if a preservative wax is applied regularly in the automatic car wash, Volkswagen recommends
protecting the vehicle paintwork at least twice a year using Volkswagen Genuine hard wax (-
000 096 317 -).
Polishing
Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by
applying wax.
Wash the vehicle only in specially provided wash bays This prevents waste water
contaminated with oil, grease or fuel from entering the sewerage system.
Caring for and cleaning the vehicle exterior
Fig. 251 Between the engine compartment and the windscreen: plenum chamber (illustration).
Fig. 252 In the rear of the vehicle: rear view camera in the Volkswagen badge or in the number
plate lighting.
The following overview contains recommendations for cleaning and care of individual vehicle
components ⇒.
Windows, glass surfaces: remove wax residue, e.g. from care products, using the Volkswagen
Genuine cleaning cloth - 000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction
only.
After the car has been washed, the braking effect could set in later than normal and extend
the braking distance as the brake discs and brake pads will be wet, or iced up in winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure
that you do not endanger any other road users or violate any legal regulations when
doing so.
WARNING
Incorrectly washing the vehicle can cause serious damage to the vehicle.
•Always follow the instructions exactly.
•Never wash the vehicle in direct sunshine.
•Never aim a water jet directly at locks, doors or the boot lid in cold weather. The locks
and seals could freeze.
NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and
tail light clusters can be damaged if the vehicle is not washed correctly.
•Use only brushless car washes for matt-painted surfaces.
•Do not use hard or abrasive brushes.
NOTICE

Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Wiper blades:⇒ Wiper blades.
Paintwork: always treat surfaces carefully in order to prevent damage to the paint coat. Use a
clean, soft cloth and a mild soap solution or cleaning clay to remove any light dirt immediately, e.g.
deposits, insect residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
⇒ Technical data. Consult a qualified workshop in the event of damage to surfaces with matt paint.
•Overflowing fuel or service fluids: clean immediately.
•Flash rust deposits: moisten deposits with a soap solution. Then remove any deposits with
cleaning clay.
•Corrosion: have removed by a qualified workshop.
•Water no longer forms beads on clean paint: preserve paintwork at least twice a year using
Volkswagen Genuine hard wax (- 000 096 317 -).
•No gloss in spite of preservation/paint unattractive: treat the vehicle with suitable polish after
cleaning to remove dirt and dust.
Plenum chamber, engine compartment: remove leaves and other loose objects with a vacuum
cleaner or by hand ⇒ Fig. 251⇒. Cleaning of the engine compartment should always be
performed by a qualified workshop ⇒.
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.
Sensors, camera lenses: clean the area in front of the sensors or camera with a soft cloth and
solvent-free cleaning agent. Observe the installation locations ⇒ Vehicle overviews.
•Switch on the ignition.
•Move the selector lever to position R.
•Clean the camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipment).
Remove snow with a brush. Do not use warm or hot water.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Decorative films, protective films: remove soiling in the same way as for paint. Always use
Volkswagen Genuine plastic cleaner (- 000 096 314 -) for matt decorative films.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only
use clean, soft microfibre clothes to apply it. Do not use hot wax, also not in car washes!
•Stubborn dirt: remove carefully using white spirits, and then rinse using warm water.
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel: clean
only in a dust-free environment using a clean, soft cloth and a mild soap solution.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -).
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters: use a soft sponge soaked with a mild soap solution. Do not use
any cleaning agents that contain alcohol or solvents.
•Stubborn dirt: remove with Volkswagen Genuine chrome and aluminium care product (-
000 096 319 D -).
Wheels: remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel cleaner (- 000 096 304
-). Volkswagen recommends treating the wheel rims with Volkswagen Genuine hard wax (-
000 096 317 -) every three months.
•Damage protective paint coating: repair immediately with a touch-up pen. Go to a qualified
workshop if necessary.
•Brake dust: use Volkswagen Genuine wheel rim cleaner (- 000 096 304 -).
Door lock cylinders: Volkswagen recommends using Volkswagen Genuine de-icing agent (-
000 096 322 -) for de-icing. Do not use door lock de-icers containing substances that dissolve
grease.
1)
1)
1)

Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems).
Furthermore, your vehicle is equipped with convenience and Infotainment functions, which are also
made possible using electronic control units.
Electronic control units contain data memories that can store information regarding the vehicle
status, component load levels, maintenance requirements, technical events and faults on a
temporary or permanent basis. This information generally documents the status of a component, a
module, a system or the environment, e.g.:
•Operating states of system components, e.g. filling levels, tyre pressure, battery status.
•Status messages from the vehicle or its individual components, e.g. wheel revolutions or speed,
deceleration, lateral acceleration, display of fastened seat belts.
•Faults or malfunctions in important system components, e.g. lights, brakes.
•Information on events which damaged the vehicle.
•System reactions to specific driving situations, triggering of an airbag, intervention the stability
control systems.
•Ambient conditions, e.g. temperature, rain.
As well as performing the actual control unit functions, these data are also used to detect and
rectify faults and help Volkswagen to improve vehicle functions. The majority of these data are
temporary are processed only within the vehicle itself. Only a very small amount of data is stored in
the event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board
diagnostic system) ⇒.
If you have service work performed on your vehicle, the technical data can be read out of the
vehicle together with the vehicle identification number by service employees, e.g. workshops, or
third parties such as breakdown services. Service work includes, for example, repairs,
maintenance, warranty work or quality assurance measures. The service workshop or third party
collects, processes and uses the data. The data document the vehicle's technical status, help in
troubleshooting and in improving quality and may be sent to Volkswagen in some cases.
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should only be read and reset by a qualified workshop. Additional information on
the stored data is available from qualified workshops.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags
being triggered or a collision with an obstacle on the road. These data help in analysis of how a
vehicle system behaved in these situations. The event data recorder records data relating to driving
dynamics and the restraint system for a short period of 10 s or less. This information includes, for
example:
•how various systems in your vehicle have functioned.
•whether the seat belts of the driver and front passenger were fastened.
•the extent to which the driver pressed the brake or accelerator pedal.
•how fast the vehicle was travelling.
These data help to obtain a better understanding of the circumstances in the situations where
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the
systems were switched on or off, available only to a restricted extent or inactive, it is also possible
to determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following:
•Adaptive Cruise Control (ACC).
•Lane keeping system (Lane Assist).
•Park Assist.
•Park Distance Control.
•Emergency braking functions (Front Assist).
The data of the event data recorder are recorded only if a particular accident-like situation occurs.
No recordings occur under normal driving conditions. Audio or video data from the vehicle interior
or vehicle surroundings are not stored. Personal data such as name, gender age or accident
location are also not recorded at any time. However, third parties such as law enforcement
agencies can use corresponding means to link the content of the event data recorder with other
sources of data and thus establish a reference to persons as part of an accident investigation.

Information in accordance with the EU Chemicals Regulation
REACH
In accordance with the European regulations on chemicals, known as REACH, Volkswagen would
like to inform you about the substances that may be found in your vehicle.
You can access this information online using your vehicle identification number ⇒ Technical data:
https://reachinfo.volkswagen.com
Declaration of conformity
The individual manufacturer declares herewith that the following products conform, at the time of
vehicle production, with the basic requirements and other relevant laws and regulations, including
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
Radio-based equipment
•Electronic immobiliser.
•Vehicle key.
•Keyless Access locking and starting system.
•Adaptive Cruise Control (ACC).
•Area monitoring system (Front Assist) including City Emergency Brake.
•Lane change system (Side Assist)
•Remote control for the auxiliary heater ⇒ Auxiliary heater and ventilation.
•Trailer manoeuvring system (Trailer Assist) ⇒ Trailer Assist
Electrical equipment
•12-volt socket.
•230-volt Euro socket, 115-volt socket, 100-volt socket.
Recycling and scrapping end-of-life vehicles
Recycling end-of-life vehicles
Volkswagen has already made provision for you to recycle your vehicle in an environmentally
responsible manner. The recycling system operating in many European countries will take back
your vehicle at the end of its useful life. Once the vehicle has been recycled, a certificate of
destruction will be issued to show that the vehicle has been disposed of correctly.
End-of-life vehicles are recycled free of charge, provided that national legislation is complied with.
Further information on the recycling of end-of-life vehicles can be found at a Volkswagen
dealership.
Scrapping
The relevant safety requirements must be observed when the vehicle or components of the airbag
and the belt tensioners are scrapped. Qualified workshops are familiar with these requirements.
Information about vehicles with N1 approval (light commercial
vehicle)
Please observe the following information for vehicles used to transport goods with a maximum
permitted weight of up to 3.5 t (N1 approval in Europe):
Variants and number of seats
N1 vehicles based on a Volkswagen passenger car models are available in different versions. The
number of seats may be restricted to two or four.
Vehicles with two seats: there is no floor covering in the rear of the vehicle interior because there is
no rear bench seat ⇒.
Vehicles with four seats: the centre seat on the rear bench seat cannot be used⇒.
Safe transport of children
Like in vehicles with passenger car approval (M1), approved child restraint systems can be used on
the seats ⇒ Safe transport of children.
Towing a trailer
If the vehicle is approved for towing a trailer, observe any local regulations for driving with a trailer
and using a towing bracket.

Maximum speedkm/h190
Kerb weightkg1,490
Gross vehicle weight ratingkg2,040 - 2,120
Gross axle weight rating, frontkg1,040
Gross axle weight rating, rearkg970 - 1,130
Maximum trailer weight, braked, gradients up to 12 %kg1,600
Maximum trailer weight, braked, gradients up to 8%kg1,800
Maximum trailer weight, unbrakedkg740
Maximum permitted gross combination weightkg3,600 - 3,720
1.4 l, 4 Cylinder TSI (110 kW)
Power output110 kW at 5,000 – 6,000 rpm
Engine codeCZDA
Maximum torque250 Nm at 1,500 - 3,500 rpm
GearboxDSG64MOTION
Maximum speedkm/h198
Kerb weightkg1,592
Gross vehicle weight ratingkg2,110 - 2,180
Gross axle weight rating, frontkg1,080
Gross axle weight rating, rearkg1,080 - 1,150
Maximum trailer weight, braked, gradients up to 12 %kg1,800 - 2,000
Maximum trailer weight, braked, gradients up to 8%kg1,900 - 2,100
Maximum trailer weight, unbrakedkg750
Maximum permitted gross combination weightkg4,110 - 4,205
1.4-l, 4-cylinder TSI (110 kW)
Power output110 kW at 5,000 – 6,000 rpm
Engine code (EC)CZEA
Maximum torque250 Nm at 1,500 - 3,500 rpm
GearboxMG6MG64MOTIONDSG6
Maximum speedkm/h202200200
Kerb weightkg1,4901,5701,498
Gross vehicle weight ratingkg1,960 - 2,1202,140 - 2,1701,980 -
2,140
Gross axle weight rating, frontkg1,0401,0701,060
Gross axle weight rating, rearkg970 - 1,0301,080 - 1,150970 - 1,130
Maximum trailer weight, braked,
gradients up to 12 %kg1,8002,0001,800
Maximum trailer weight, braked,
gradients up to 8%kg1,900 - 2,0002,100 - 2,2001,900 -
2,000
Maximum trailer weight, unbrakedkg740750740
Maximum permitted gross
combination weightkg3,800 - 3,9204,100 - 4,1903,820 -
3,940
2.0 l, 4-cylinder TSI (132 kW)
Power output132 kW at 3,940 – 6,000 rpm
Engine code (EC)CZPA
Maximum torque320 Nm at 1,500 - 3,940 rpm
GearboxMG64MOTIONDSG74MOTION
Maximum speedkm/h212210
Kerb weightkg1,6151,645
Gross vehicle weight ratingkg2,120 - 2,2102,160 - 2,260
®
®
®
®
®
®

Gross axle weight rating, frontkg1,1201,160
Gross axle weight rating, rearkg1,050 - 1,1401,050 - 1,150
Maximum trailer weight, braked,
gradients up to 12 %kg2,0002,100 - 2,200
Maximum trailer weight, braked,
gradients up to 8%kg2,100 - 2,2002,100 - 2,200
Maximum trailer weight,
unbrakedkg750750
Maximum permitted gross
combination weightkg4,120 - 4,2304,260 - 4,765
2.0 l, 4-cylinder TSI (162 kW)
Power output162 kW at 4,500 – 6,200 rpm
Engine codeCHHB
Maximum torque350 Nm at 1,500 - 4,400 rpm
GearboxDSG74MOTION
Maximum speedkm/h225
Kerb weightkg1,669
Gross vehicle weight ratingkg2,190 - 2,260
Gross axle weight rating, frontkg1,160
Gross axle weight rating, rearkg1,080 - 1,150
Maximum trailer weight, braked, gradients up
to 12 %kg2,100 - 2,500
Maximum trailer weight, braked, gradients up
to 8%kg–
Maximum trailer weight, unbrakedkg750
Maximum permitted gross combination weightkg4,430 - 4,780
Diesel engines
1.6 l, 4 Cylinder TDI (85 kW)
Power output85 kW at 2,900 – 4,000 rpm with diesel
particulate filter
Engine codeDGDB
Maximum torque280 Nm at 1,700 - 2,900 rpm
GearboxMG6
Maximum speedkm/h185
Kerb weightkg1,570
Gross vehicle weight ratingkg2,020 - 2,180
Gross axle weight rating, frontkg1,110
Gross axle weight rating, rearkg970 - 1,130
Maximum trailer weight, braked, gradients up
to 12 %kg1,800
Maximum trailer weight, braked, gradients up
to 8%kg2,000
Maximum trailer weight, unbrakedkg750
Maximum permitted gross combination weightkg3,855 - 3,980
2.0 l, 4-cylinder TDI (85 kW)
Power output85 kW at 2,750 – 4,500 rpm with diesel
particulate filter
Engine codeDFGC
Maximum torque320 Nm at 1,700 - 2,500 rpm
GearboxMG6
®
®
®
®

Maximum speedkm/h185
Kerb weightkg1,574
Gross vehicle weight ratingkg2,030 - 2,190
Gross axle weight rating, frontkg1,110
Gross axle weight rating, rearkg970 - 1,130
Maximum trailer weight, braked, gradients up
to 12 %kg1,800
Maximum trailer weight, braked, gradients up
to 8%kg2,000
Maximum trailer weight, unbrakedkg750
Maximum permitted gross combination weightkg3,865 - 3,990
2.0 l, 4-cylinder TDI (110 kW)
Power output110 kW at 3,500 – 4,000 rpm with diesel particulate
filter
Engine codeDFGA
Maximum torque340 Nm at 1,750 - 3,000 rpm
GearboxMG6MG6
4MOTIONDSG7DSG7
4MOTION
Maximum speedkm/h204201202200
Kerb weightkg1,5741,665 -
1,6851,6151,700
Gross vehicle weight ratingkg2,040 -
2,200
2,180 -
2,310
2,070 -
2,230
2,220 -
2,330
Gross axle weight rating, frontkg1,1201,150 -
1,1701,1501,190
Gross axle weight rating, rearkg970 -
1,130
1,080 -
1,190
970 -
1,130
1,080 -
1,190
Maximum trailer weight, braked,
gradients up to 12 %kg2,0002,000 -
2,5002,0002,200 -
2,500
Maximum trailer weight, braked,
gradients up to 8%kg2,100 -
2,200
2,100 -
2,200
2,100 -
2,200–
Maximum trailer weight, unbrakedkg750750750750
Maximum permitted gross combination
weightkg4,080 -
4,210
4,180 -
4,810
4,150 -
4,230
4,420 -
4,830
2.0 l, 4-cylinder TDI (140 kW)
Power output140 kW at 3,500 – 4,000 rpm with diesel
particulate filter
Engine code (EC)DFHA
Maximum torque400 Nm at 1,900 - 3,300 rpm
GearboxDSG7 4MOTION
Maximum speedkm/h212
Kerb weightkg1,735
Gross vehicle weight ratingkg2,230 - 2,340
Gross axle weight rating, frontkg1,200
Gross axle weight rating, rearkg1,120 - 1,190
Maximum trailer weight, braked, gradients up
to 12 %kg2,200 - 2,500
Maximum trailer weight, braked, gradients up
to 8%kg–
Maximum trailer weight, unbrakedkg750
Maximum permitted gross combination weightkg4,460 - 4,825
2.0 l, 4 Cylinder TDI (176 kW)
Power output176 kW at 4,000 rpm with diesel particulate filter
®
®®
®
®
®