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3988-2. Steps to take in an emergency
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If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
After transporting, return the cov-
ers that were attached to the rear
side.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
Front
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4008-2. Steps to take in an emergency
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Tighten down the towing eyelet
securely using a wheel nut
wrench* or hard metal bar.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench can
be purchased at any authorized
Toyota dealer or repairer, or
another duly qualified and
equipped professional.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to the “ON” posi-
tion.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 192
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
● Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage. ( P. 416, 432)
● Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased
at any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
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4048-2. Steps to take in an emergency
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If a war ning light tur ns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(Red)
Brake system warning light (warning buzzer)*1
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Continuing to drive the vehicle may be dangerous.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Low engine oil pressure warning light
Indicates that the engine oil pressure is too low.
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
(Red warning light flashers or comes on)
High engine coolant temperature warning light
Indicates that the engine is overheating.
As the coolant temperature rises, it changes from flashing
to steady on.
P. 455
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4088-2. Steps to take in an emergency
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*1: Parking brake engaged warning buzzer:
A buzzer will sound if the vehicle is driven at a speed of approximately
5 km/h (3 mph) or more.
*2: If equipped
(On the center panel)
Rear passengers’ seat belt reminder lights
(warning buzzer)*4
Warns the rear passengers to fasten their seat belts.
Fasten the seat belt.
Tire pressure warning light*2
When the light comes on: Low tire inflation pressure such
as
• Natural causes ( P. 410)
• Flat tire ( P. 415, 430)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by any
authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system. ( P. 411)
Have the system checked by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional.
Hybrid system overheat warning light (warning buzzer)
Indicates that the hybrid system has overheated. This light
may come on when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Stop and check. (P. 455)
P position request warning light
An attempt was made to start the hybrid system.
Shift the shift lever to P.
P position request warning light (warning buzzer)
• Indicates that the driver’s door was opened with the shift
lever in N, D or B.
Shift the shift lever to P.
• Indicates that the hybrid battery (traction battery) power
has dropped because a long period of time has elapsed
after shifting the shift lever to N.
Shift the shift lever to P and restart the hybrid system
when starting the vehicle.
Warning lightWarning light/Details/Actions
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When trouble arises
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If you have a flat tire (vehicles with a spare
tire)
● Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. (P. 394)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 3 4 8
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
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When trouble arises
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●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. (P. 394)
● Check the degree of the tire damage.
A tire should only be repaired with
the emergency tire puncture
repair kit if the damage is caused
by a nail or screw passing through
the tire tread.
• Do not remove the nail or screw
from the tire. Removing the object
may widen the opening and disen-
able emergency repair with the kit.
• To avoid sealant leakage, move
the vehicle until the area of the
puncture, if known, is positioned at
the top of the tire.
■ A flat tire that cannot be repaired with the emergency tire puncture repair
kit
In the following cases, the tire cannot be repaired with the emergency tire
puncture repair kit. Contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
● When the tire is damaged due to driving without sufficient air pressure
● When there are any cracks or damage at any location on the tire, such as on
the side wall, except the tread
● When the tire is visibly separated from the wheel
● When the cut or damage to the tread is 4 mm (0.16 in.) long or more
● When the wheel is damaged
● When two or more tires have been punctured
● When more than 2 sharp objects such as nails or screws have passed
through the tread on a single tire
● When the sealant has expired
Before repairing the tire
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When trouble arises
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One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 450)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 343)
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
The Interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function (vehicles with a smart entry & start
system)
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4608-2. Steps to take in an emergency
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If the vehicle becomes stuck
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
■ Emergency hooks
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press the switch to turn off TRC.
When your vehicle becomes stuck and
cannot move, the emergency hooks are
used for another vehicle to pull your vehi-
cle out in an emergency.
Your vehicle is not designed to tow
another vehicle.
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