Page 469 of 741
468
RAV4_OM_OM0R005U_(U)
5-22. Bluetooth®
What to do if... (Troubleshooting)
If there is a problem with the hands-free system or a Bluetooth®
device, first check the table below.
When using the hands-free system with a Bluetooth® device
The hands-free system or Bluetooth® device does not work.
The connected device may not be a compatible Bluetooth® cellular phone.
→ For a list of specific devices whic h operation has been confirmed
on this system, check with your To yota dealer or the following web-
site: http://www.toyota.com/entune/
The Bluetooth version of the connected cellular phone may be older than
the specified version.
→ Use a cellular phone with Bluetooth version 2.0 or higher (recom-
mended: Ver. 3.0 with EDR or higher). ( →P. 472)
Page 470 of 741

RAV4_OM_OM0R005U_(U)
4695-22. Bluetooth®
5
Audio system
When registering/connecting a cellular phone
When making/receiving a call
A cellular phone cannot be registered.
An incorrect passcode was entered on the cellular phone.
→Enter the correct passcode on the cellular phone.
The registration operation has not been completed on the cellular phone
side.
→Complete the registration operation on the cellular phone (approve
registration on the phone).
Old registration information remains on either this system or the cellular
phone.
→Delete the existing registration information from both this system
and the cellular phone, then register the cellular phone you wish to
connect to this system. ( →P. 433)
A Bluetooth® connection cannot be made.
Another Bluetooth® device is already connected.
→ Manually connect the cellular phone you wish to use to this sys-
tem. ( →P. 435)
Bluetooth® function is not enabled on the cellular phone.
→ Enable the Bluetooth® function on the cellular phone.
Automatic Bluetooth® connection on this system is set to off.
→ Set automatic Bluetooth® connection on this system to on when
the engine switch is turned to th e “ACC” or “ON” position (vehicles
without smart key system) or ACCE SSORY or IGNITION ON mode
(vehicles with smart key system). (→P. 435)
“Please check your device settings.” message is displayed.
Bluetooth® function is not enabled on the cellular phone.
→ Enable the Bluetooth® function on the cellular phone.
Old registration information remains on either this system or the cellular
phone.
→Delete the existing registration information from both this system
and the cellular phone, then register the cellular phone you wish to
connect to this system. ( →P. 433)
A call cannot be made/received.
Your vehicle is in a “Out of cellular service area. Please try again later.”
area.
→ Move to where “Out of cellular ser vice area. Please try again later.”
no longer appears on the display.
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470
RAV4_OM_OM0R005U_(U)
5-22. Bluetooth®
When using the contact list
When using the Bluetooth® message function
Contact data cannot be transferred manually/automatically.
The profile version of the connected cellular phone may not be compatible
with transferring contact data.
→For a list of specific devices whic h operation has been confirmed
on this system, check with your To yota dealer or the following web-
site: http://www.toyota.com/entune/
Automatic contact transfer function on this system is set to off.
→ Set automatic contact transfer fu nction on this system to on.
( → P. 458)
Passcode has not been entered on the cellular phone.
→ Enter the passcode on the cellular pho ne if requested (default pass-
code: 1234).
Transfer operation on the cellular phone has not completed.
→ Complete transfer operation on the cellular phone (approve trans-
fer operation on the phone).
Contact data cannot be edited.
Automatic contact transfer function on this system is set to on.
→ Set automatic contact transfer fu nction on this system to off.
( → P. 458)
Messages cannot be viewed.
Message transfer is not enabled on the cellular phone.
→ Enable message transfer on the cellular phone (approve message
transfer on the phone).
Automatic transfer function on this system is set to off.
→ Set automatic transfer functi on on this system to on. (→P. 466)
New message notifications are not displayed.
Notification of SMS/MMS/E-mail reception on this system is set to off.
→Set notification of SMS/MMS/E-mail reception on this system to on.
(→ P. 466)
Automatic message transfer function is not enabled on the cellular phone.
→ Enable automatic transfer func tion on the cellular phone. (→P. 466)
Page 472 of 741

RAV4_OM_OM0R005U_(U)
4715-22. Bluetooth®
5
Audio system
In other situations
The Bluetooth® connection status is displayed at the top of the screen each
time the engine switch is turned to the “ACC” or “ON” position (vehicles
without smart key system) or ACCESSORY or IGNITION ON mode (vehi-
cles with smart key system).
Connection confirmation display on this system is set to on.
→ To turn off the display, set conn ection confirmation display on this
system to off. ( →P. 437)
Even though all conceivable measures have been taken, the symptom sta-
tus does not change.
The cellular phone is not close enough to this system.
→Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
→Turn the cellular phone off, remo ve and reinstall the battery pack,
and then restart the cellular phone.
→ Enable the cellular phone’s Bluetooth
® connection.
→ Stop the cellular phone’s security software and close all applica-
tions.
→ Before using an appli cation installed on the cellular phone, care-
fully check its source and how its operation might affect this sys-
tem.
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472
RAV4_OM_OM0R005U_(U)
5-22. Bluetooth®
Bluetooth®
■When using the Bluetooth® audio system
● In the following conditions, the system may not function.
• If the portable audio player is turned off
• If the portable audio player is not connected
• If the portable audio player’s battery is low
● There may be a delay if a cellular phone connection is made during
Bluetooth
® audio play.
● Depending on the type of portable audio player that is connected to the \
sys-
tem, operation may differ slightly and certain functions may not be available.
■ When using the hands-free system
●The audio system is muted when making a call.
● If both parties speak at the same time, it may be difficult to hear.
● If the received call volume is overly loud, an echo may be heard.
If the Bluetooth
® phone is too close to the system, quality of the sound may
deteriorate and connection status may deteriorate.
● In the following circumstances, it may be difficult to hear the other party:
• When driving on unpaved roads
• When driving at high speeds
• If a roof or window is open
• If the air conditioning is blowing directly on the microphone
• If there is interference from the network of the cellular phone
■ Conditions under which th e system will not operate
● If using a cellular phone that does not support Bluetooth
®
●If the cellular phone is turned off
● If you are outside of cellular phone service coverage
● If the cellular phone is not connected
● If the cellular phone’s battery is low
● When outgoing calls are controlled, due to heavy traffic on telephone lines,
etc.
● When the cellular phone itself cannot be used
● When transferring contact data from the cellular phone
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RAV4_OM_OM0R005U_(U)
4775-22. Bluetooth®
5
Audio system
WARNING
■While driving
Do not operate the portable audio player, cellular phone or connect a device
to the Bluetooth
® system.
■ Caution regarding interfer ence with electronic devices
● Your audio unit is fitted with Bluetooth
® antennas. People with implantable
cardiac pacemakers, cardiac resynchronization therapy-pacemakers or
implantable cardioverter defibrillators should maintain a reasonable dis-
tance between themselves and the Bluetooth
® antennas. The radio waves
may affect the operation of such devices.
● Before using Bluetooth
® devices, users of any electrical medical device
other than implantable cardiac pacemakers, cardiac resynchronization
therapy-pacemakers or implantable cardioverter defibrillators should con\
-
sult the manufacturer of the device for information about its operation
under the influence of radio waves. Radio waves could have unexpected
effects on the operation of such medical devices.
NOTICE
■ When leaving the vehicle
Do not leave your portable audio player or cellular phone in the vehicle. The
inside of the vehicle may become hot, causing damage to the portable
audio player or cellular phone.
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RAV4_OM_OM0R005U_(U)
4795-23. Other function
5
Audio system
■Microphone
→P. 442
■ When using the microphone
●It is unnecessary to speak directly into the microphone when giving a com-
mand.
● When “Voice Prompt Interrupt” is set on, it is not necessary to wait for the
confirmation beep before speaking a command. ( →P. 402)
● Voice commands may not be recognized if:
• They are spoken too quickly.
• They are spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while voice commands are spoken.
• The air conditioning speed is set high.
• The air conditioning vents are turned towards the microphone.
● In the following conditions, the system may not recognize the command
properly and using voice commands may not be possible:
• The command is incorrect or unclear. Note that certain words, accents or
speech patterns may be difficult for the system to recognize.
• There is excessive background noise, such as wind noise.
Due to natural language speech recognition technology, this system
enables recognition of a command when spoken naturally. However,
the system cannot recognize ev ery variation of each command.
In some situations, it is possibl e to omit the command for the proce-
dure and directly state the desired operation.
Not all voice commands are displayed in the shortcut menu.
This function is available in English, Spanish and French.
■Expression examples for each function
Casual speech recognization
CommandExpression examples
“Call
”Get me .
I need to call at right away.
“Dial ”Please dial the number <3334445555>.
Ring <3334445555>.
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RAV4_OM_OM0R005U_(U)
5-23. Other function
Some recognizable voice commands and their actions are shown
below as examples.
Basic
Phone
Command list
CommandAction
“Help”Prompts voice guidance to offer examples of com-
mands or operation methods
“Go Back”Returns to the previous screen
CommandAction
“Redial”Places a call to the phone number of the latest outgo-
ing call
“Call Back”Places a call to the phone number of latest incoming
call
“Show Recent
Calls”Displays the call history screen
“Dial
ber>”Places a call to the said phone number
“Call
”Places a call to the said phone type of the contact
from the phone book