
RAV4-HV_OM_OM42B03U_(U)
4757-1. Maintenance and care
7
Maintenance and care
NOTICE
■Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
● Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ When cleaning the inside of the windshield (vehicles with Toyota
Safety Sense P)
Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
(→P. 235)
■ Cleaning the inside of the rear window
● Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires. Use a cloth dampened
with lukewarm water to gently wipe the window clean. Wipe the window in
strokes running parallel to the heater wires.
● Be careful not to scratch or damage the heater wires.

480
RAV4-HV_OM_OM42B03U_(U)
7-2. Maintenance
Vehicle interior
ItemsCheck points
Accelerator pedal• The accelerator pedal should move smoothly(without uneven pedal effort or catching).
Hybrid transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor? ( →P. 612)
• Does the brake pedal have the correct amount of free play? ( →P. 612)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights• Do all the lights come on?
Parking brake
• Does the parking brake lever move smoothly?
• When parked on a slope and the parkingbrake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.

RAV4-HV_OM_OM42B03U_(U)
6259-1. Specifications
9
Vehicle specifications
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressureThe maximum cold inflated pressure to which
a tire may be inflated, shown on the sidewall
of the tire
Recommended infla-
tion pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant
weight150 lb. (68 kg) times the number of occupants
specified in the second column of Table 1
*
that follows
Occupant distributionDistribution of occupants in a vehicle as speci-
fied in the third column of Table 1
* below

662Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Back doorBack door.............................. 119
Jam protection function......... 126
Power back door ................... 122
Touchless power back
door .................................... 121
Wireless remote control ........ 108
Back-up lights
Replacing light bulbs............. 532
Wattage ................................ 614
Battery (12-volt battery)
Battery checking ................... 496
If the 12-volt battery is discharged ...................... 592
Preparing and checking before winter....................... 317
Warning message ................. 567
Battery (traction battery)........... 79
Bluetooth
®................................ 414
Audio system ................. ....... 381
Hands-free system (for cellular phone) ............. 383
Registering a Bluetooth
®
device ................................. 374
Selecting a Bluetooth
®
device ................................. 376
Wireless
communication ................... 369
Bluetooth
® audio ..................... 381
Bluetooth® phone
(Entune Audio) Deleting the call history......... 400
Making a call ......................... 385
Managing the contacts.......... 400
Message function.................. 392
Phone settings ...................... 398
Receiving a call..................... 388
Speaking on the phone ......... 389
Bottle holders .......................... 442 Brake
Fluid ...................................... 494
Parking brake ....................... 212
Warning light/message..................... 547, 557
Brake assist ............................. 308
Break-in tips............................. 169
Brightness control Instrument panel light control .................................. 94
BSM (Blind Spot Monitor) ....... 298
Blind Spot Monitor function............................... 302
Rear Cross Traffic Alert
function............................... 305
Care .................................. 470, 473 Aluminum wheels ................. 471
Exterior ................................. 470
Interior .................................. 473
Radar sensor ........................ 301
Seat belts.............................. 474
Cargo capacity......................... 606
Cargo hooks ............................ 443
Catch protection function....... 162
CD player.................................. 351
Chains ...................................... 317
Child restraint system............... 59 Booster seats, definition ......... 59
Booster seats, installation....... 70
Convertible seats, definition ............................... 59
Convertible seats, installation ............................ 66
Front passenger occupant
classification syst em ............ 51
Infant seats, definition............. 59
B
C

663Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Infant seats, installation .......... 66
Installing CRS with LATCH system ..................... 64
Installing CRS with seat belts ...................................... 66
Installing CRS with top tether strap ........................... 71
Child safety ................................ 58
12-volt battery precautions ................. 499, 595
Airbag precautions .................. 41
Back door precautions .......... 129
Child restraint system ............. 59
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 63
Moon roof precautions .......... 166
Power window lock switch ................................. 161
Power window
precautions ......................... 163
Rear door child-protectors .... 116
Removed key battery precautions ......................... 519
Seat belt extender precautions ........................... 37
Seat belt precautions .............. 35
Seat heater precautions........ 434
Child-protectors....................... 116
Cleaning ........................... 470, 473 Aluminum wheels.................. 471
Exterior ................................. 470
Interior................................... 473
Radar sensor ................ 301, 567
Seat belts .............................. 474
Clock ........................................... 99
Coat hooks ............................... 455
Compass .................................. 464
Condenser ................................ 493
Console box ............................. 440 Coolant ..................................... 492
Capacity................................ 610
Checking............................... 492
Preparing and checking before winter ...................... 317
Cooling system Hybrid system overheating ........................ 597
Cruise control Cruise control ....................... 276
Dynamic radar cruise control ................................ 264
Cup holders ............................. 441
Curtain shield airbags............... 38
Customizable features ............ 631
Daytime running light system.................................... 215
Deck board ............................... 452
Defogger
Outside rear view mirrors ..... 429
Rear window ......................... 429
Windshield ............................ 428
Dimension ................................ 606
Dinghy towing.......................... 197
Display Dynamic radar cruise control ................................ 264
Energy monitor/consumption
screen ................................ 101
Intuitive parking assist .......... 281
LDA (Lane Departure Alert with steering control) .......... 259
Multi-information display ......... 97
Toyota parking assist monitor
*............................. 281
Warning message................. 556
Do-it-yourself maintenance .... 483
D
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

665Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
EngineAccessory mode ................... 199
Compartment ........................ 488
Engine switch (power switch) .................... 198
Hood ..................................... 485
How to start the hybrid system ......... ....................... 198
Identification number ............ 608
If the hybrid system will not start .................................... 588
Ignition switch (power switch) .................... 198
Overheating .......................... 597
Power switch......................... 198
Engine coolant ......................... 492 Capacity ................................ 610
Checking ............................... 492
Preparing and checking before winter....................... 317
Engine oil ................................. 489 Capacity ................................ 609
Checking ............................... 489
Preparing and checking before winter....................... 317
Engine switch (power switch) ....................... 198
Entune Audio ........................... 329 AUX Port/USB port ............... 334
Basic Audio Operations ........ 335
CD player .............................. 351
iPod....................................... 358
Listening to Bluetooth
®
Audio .................................. 381
Radio .................................... 349
Steering wheel audio switches.............................. 333
USB memory ........................ 363
Using a Bluetooth
®
Phone ................................. 383
Using the AUX port ............... 368 Entune Audio Plus
*EPS (Electric Power
Steering) ................................ 308 Function ................................ 308
Warning light......................... 548
EV drive mode ......................... 203
Event data recorder (EDR)........ 11
Exhaust gas precautions .......... 74
Flat tire ..................................... 576
Floor mats .................................. 26
Fluid Brake .................................... 612
Hybrid transmission .............. 611
Washer ................................. 495
Fog lights ................................. 222
Replacing light bulbs ............ 527
Switch ................................... 222
Wattage ................................ 614
Front passenger occupant classification system .............. 51
Front seats ............................... 144
Adjustment............................ 144
Cleaning ............................... 473
Correct driving posture ........... 28
Driving position memory ....... 149
Head restraints ..................... 151
Seat heaters ......................... 434
Seat position memory ........... 149
Front side marker lights ......... 213 Light switch ........................... 213
Replacing light bulbs ............ 527
Wattage ................................ 614
Front turn signal lights ........... 211 Replacing light bulbs ............ 526
Turn signal lever ................... 211
Wattage ................................ 614
F
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

670Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
ReplacingElectronic key battery ........... 518
Fuses .................................... 520
Light bulbs ............................ 523
Tires ...................................... 576
Wireless remote control
battery ................................ 518
Reporting safety defects
for U.S. owners ...................... 644
Resetting the maintenance required reminder light ......... 477
Road accident cautions ............ 82
Seat belt reminder light........... 549
Seat belts.................................... 30 Adjusting the seat belt ............ 33
Automatic Locking
Retractor............................... 34
Child restra int system
installation ............................ 63
Cleaning and maintaining the seat belt ........................ 474
Emergency Locking Retractor............................... 34
How to wear your seat belt ..... 30
How your child should wear the seat belt ................. 34
Pregnant women, proper seat belt use ......................... 35
Reminder light and buzzer .... 549
Seat belt extender................... 34
Seat belt instructions for Canadian owners ............... 645
Seat belt pretensioners ........... 33
SRS warning light ................. 547
Seat heaters ............................. 434
Seat position memory ............. 149
Seating capacity ...................... 182 Seats ................................. 144, 146
Adjustment............................ 144
Adjustment precautions ........ 145
Child seats/child restraint system installation ................ 63
Cleaning ............................... 473
Driving position memory ....... 149
Folding down the rear seatbacks ........................... 147
Head restraint ....................... 151
Properly sitting in the seat ...... 28
Seat heaters ......................... 434
Seat position memory ........... 149
Sensor
Automatic headlight system .......... ...................... 216
Inside rear view mirror .......... 157
Intuitive parking assist .......... 280
LDA (Lane Departure Alert with steering control) .......... 255
Radar sensor ........................ 235
Rain-sensing windshield wipers ................................. 225
Touchless sensor ................. 121
Service reminder indicators ..... 88
Shift lever Hybrid transmission .............. 205
If the shift lever cannot be
shifted from P ..................... 209
Shift lock system ..................... 208
Shopping bag hooks ............... 443
Side airbags ............................... 38
Side marker lights ................... 213
Light switch ........................... 213
Replacing light bulbs .... 527, 530
Wattage ................................ 614
Side mirrors ............................. 158 Adjusting and folding ............ 158
Blind Spot Monitor ................ 298
Heaters ................................. 429
Side turn signal lights ............. 211 Replacing light bulbs ............ 534
Turn signal lever ................... 211
S