
7
RAV4-HV_OM_OM42B03U_(U)
1
9 8
7
6 4 3
2
10
5
9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 606
Fuel information ................ 615
Tire information ................. 618
9-2. Customization Customizable features ...... 631
9-3. Initialization Items to initialize................ 641
Reporting safety defects  for U.S. owners ........................ 644
Seat belt instructions  for Canadian owners 
(in French) ............................... 645
SRS airbag instructions  for Canadian owners 
(in French) ............................... 647
What to do if...  (Troubleshooting) .................... 658
Alphabetical index...................... 661
9Vehicle specifications
10For owners
Index
For vehicles with Entune Premium Audio with Navigation or Entune
Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL” for informati on regarding the equipment listed
below.
• Navigation system
• Audio system
• Rear view monitor system• Toyota parking assist monitor
• Panoramic view monitor 

17Pictorial index
RAV4-HV_OM_OM42B03U_(U)Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 223
Precautions against winter season  . . . . . . . . . . . . . . . . . . . . .  P. 317
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . . . . .  P. 429
Precautions against car wash  . . . . . . . . . . . . . . . . . . . . . . . . .  P. 472
Fuel filler door  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 230
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 230
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 608
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 501
Tire size/inflation pressure  . . . . . . . . . . . . . . . . . . . . . . . . . P. 613
Winter tires/tire chain  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 317
Checking/rotation/tire pressure warning system
*. . . . . . . . P. 501
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 485
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 485
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 609
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 597
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . .  P. 213
Parking lights/daytime running lights
* . . . . . . . . . . . . . . . .  P. 213
Fog lights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 222
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 211
Tail lights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 213
Stop/tail lights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 213
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 308
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 213
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 205
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 213
4
5
6
7
Light bulbs of the exter ior lights for driving
(Replacing method: P. 523, Watts: P. 614)
*: If equipped
8
9
10
11
12
13
14
15
16 

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RAV4-HV_OM_OM42B03U_(U)
3-2. Opening, closing and locking the doors
■Electronic Key Battery-Saving Function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
■ Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping:  →P. 590)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
Press   twice while pressing and
holding  . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons. 

RAV4-HV_OM_OM42B03U_(U)
1774-1. Before driving
4
Driving
NOTICE
■When encounterin g flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, hybrid
transaxle (front and rear), etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc. 

RAV4-HV_OM_OM42B03U_(U)
2374-5. Using the driving support systems
4
Driving
WARNING
■To avoid malfunction of the camera sensor
Observe the following precautions.
Otherwise, the camera sensor may not operate properly, possibly leading to
an accident resulting in death or serious injury.
● Keep the windshield clean at all times. 
• If  the  windshield  is  dirty  or  covered  with  an  oily  film,  water  droplets,
snow, etc., clear the windshield.
• If a glass coating agent is applied to the windshield, it will still be neces- sary to use the windshield wipers to remove water droplets, etc. from
the area of the windshield in front of the camera sensor.
• If the inner side of the windshield where the camera sensor is installed is dirty, contact your Toyota dealer.
● If the part of the windshield in front of the camera sensor is fogged up or
covered with condensation or ice, use the windshield defogger to remove
the fog, condensation or ice. ( →P. 428)
● If water droplets cannot be properly removed from the area of the wind-
shield in front of the camera sensor by the windshield wipers, replace the
wiper insert or wiper blade. 
If the wiper inserts or wiper blades need to be replaced, contact your Toy-
ota dealer.
● Do not attach window tinting to the windshield.
● Replace the windshield if it is damaged or cracked. 
If the windshield needs to be replaced, contact your Toyota dealer.
● Do not get the camera sensor wet.
● Do not allow bright lights to shine into the camera sensor.
● Do not dirty or damage the camera sensor. 
When cleaning the inside of the windshield, do not allow glass cleaner to
contact the lens. Also, do not touch the lens. 
If the lens is dirty or damaged, contact your Toyota dealer.
● Do not subject the camera sensor to a strong impact.
●Do not install an antenna or attach stick-
ers (including transparent stickers) or
other items to the area of the windshield
in front of the camera sensor (shaded
area in the illustration). 

317
RAV4-HV_OM_OM42B03U_(U)
4-6. Driving tips
4
Driving
Winter driving tips
●Use fluids that are appropriate  to the prevailing outside tempera-
tures.  • Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspec t the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
Perform the following accordin g to the driving conditions: 
● Do not try to forcibly open a window or move a wiper that is frozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to prevent it from freezing. 
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield. 
● Check for and remove any excess ice or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Al ways drive the vehicle in a man-
ner appropriate to the prevailing weather conditions. 
Preparation for winter
Before driving the vehicle 

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RAV4-HV_OM_OM42B03U_(U)
4-6. Driving tips
NOTICE
■To prevent the water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery (traction battery), hybrid system or other components does
not occur.
● Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
(traction battery) stowed under the rear seats to short circuit.
● Water entering the hybrid transmission will cause deterioration in transmis-
sion quality. The malfunction indicator may come on, and the vehicle may
not be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the hybrid transaxle case, reducing the
gear oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated around brake drums and around
brake discs may affect braking efficiency and may damage brake system
components.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”. 

RAV4-HV_OM_OM42B03U_(U)
3575-5. Playing an audio CD and MP3/WMA/AAC discs
5
Audio system
NOTICE
■Discs and adapters that cannot be used
Do not use the following types of CDs. 
Also, do not use 3 in. (8 cm) CD adapters, DualDiscs or printable discs.
Doing so may damage the CD player and/or the CD insert/eject function.
● Discs that have a diameter that is not 4.7 in. (12 cm).
● Low-quality or deformed discs.
● Discs with a transparent or translucent recording area.
● Discs that have tape, stickers or CD-R labels attached to them, or that
have had the label peeled off.
■ Player precautions
Failure to follow the precautions below may result in damage to the discs or
the player itself.
● Do not insert anything other than discs into the disc slot.
● Do not apply oil to the player.
● Store discs away from direct sunlight.
● Never try to disassemble any part of the player.