6648-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
The warning lights and warning buzzers operate as follows depending
on the content of the message. If a message indicates the need for
inspection by a dealer, have the vehicle inspected by your Toyota
dealer immediately.
The operation of the warning lights and warning buzzers may differ
from those stated. In this case, perform the correction procedure
according to the displayed message.
*: A buzzer sounds the first time a message is shown on the multi-informa- tion display.
Messages and warnings
System
warning lightWarning
buzzer
*Warning
Comes on⎯Sounds
Indicates an important situation, such
as when a system related to driving is
malfunctioning or that danger may
result if the correction procedure is not
performed
⎯Comes on or flashesSounds
Indicates an important situation, such
as when the systems shown on the
multi-information display may be mal-
functioning
Flashes⎯Sounds
Indicates a situation, such as when
damage to the vehicle or danger may
result
Comes on⎯Does not sound
Indicates a condition, such as mal-
function of electrical components, their
condition, or indicates the need for
maintenance
Flashes⎯Does not
sound
Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly
6658-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
●“Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( →P. 654)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( →P. 653)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( →P. 655)
■ If “Visit Your Dealer” is shown
The system or part shown on the multi-information display is malfunctioning.
Have the vehicle inspected by your Toyota dealer.
■ If a message about an operation is shown
●If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) or the
dynamic radar cruise control with full-speed range is operating. If a warning
message is shown, be sure to decelerate the vehicle or follow an instruction
shown on the multi-information display.
● A warning message is shown when Drive-Start Control, Brake Override Sys-
tem or Intelligent Clearance Sonar (if equipped) operates ( →P. 308, 308,
435). Follow the instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly or the vehicle
from moving unexpectedly, the shift position may be changed automatically
(→P. 332) or shift operation may be required. In this case, change the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.
6838-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
■The valve of a tire that has been repaired
After a tire is repaired with the emergency tire puncture repair kit, the
valve should be replaced.
■After a tire is repaired with the emergency tire puncture repair kit
●The tire pressure warning valve and transmitter should be replaced.
●Even if the tire inflation pressure is at the recommended level, the tire
pressure warning light may come on/flash.
■Note for checking the emergency tire puncture repair kit
Check the sealant expiry date occasionally.
The expiry date is shown on the bottle. Do not use sealant whose expiry
date has already passed. Otherwise, repairs conducted using the emer-
gency tire puncture repair kit may not be performed properly.
■Emergency tire puncture repair kit
●The emergency tire punctu re repair kit is for filling the car tire with air.
●The sealant has a limited life span. The expiry date is marked on the
bottle. The sealant should be replaced before the expiry date. Contact
your Toyota dealer for replacement.
●The sealant stored in the emergency ti re puncture repair kit can be used
only once to temporarily repair a single tire. If the sealant in the bottle
and other parts of the kit have been used and need to be replaced, con-
tact your Toyota dealer.
●The compressor can be used repeatedly.
●The sealant can be used when the outside temperature is from -40°F
(-40°C) to 140°F (60°C).
●The kit is exclusively designed for size and type of tires originally
installed on your vehicle. Do not use it for tires that a different size than
the original ones, or for any other purposes.
●If the sealant gets on your clothes, it may stain.
●If the sealant adheres to a wheel or the surface of the vehicle body, the
stain may not be removable if it is not cleaned at once. Immediately wipe
away the sealant with a wet cloth.
●During operation of the repair kit, a loud operation noise is produced.
This does not indicate a malfunction.
●Do not use to check or to adjust the tire pressure.
688
PRIUS PRIME_OM_OM47A88U_(U)
8-2. Steps to take in an emergency
If the hybrid system will not start
One of the following may be the cause of the problem:
●The charging cable may be attached to the vehicle. ( →P. 136)
● The electronic key may not be functioning properly.
* (→ P. 690)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( →P. 92)
● There may be a malfunction in the immobilizer system.
* (→ P. 7 5 )
● There may be a malfunction in the shift control system.
*
( → P. 327, 669)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 689)
● There is a possibility that the temperature of the hybrid battery
(traction battery) is extremely low (approximately below -22°F
[-30°C]). ( →P. 92, 326)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 694)
● The 12-volt battery terminal con nections may be loose or corroded.
( → P. 587)
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 324)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
6898-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 694)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 587)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
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3
6958-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the 12-volt
battery and an y moving parts, as s hown in the illustration.
Start the engine of the second v ehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact your Toyota dealer.3
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6968-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
■ When opening the cover of th e positive (+) battery terminal
→P. 587
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at your Toyota dealer.
● Some systems may require initialization. ( →P. 743)
■ When removing the 12-volt battery terminals
When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact your
Toyota dealer.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
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8
6988-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
WARNING
■When removing the 12-volt battery terminals
Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts any metal in the surrounding area when the positive (+) terminal is
removed, a spark may occur, leading to a fire in addition to electrical shocks
and death or serious injury.
■ Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.