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PRIUS PRIME_OM_OM47A88U_(U)
7-3. Do-it-yourself maintenance
Checking and replacing fuses
Turn the power switch off.
Confirm that the charging connector is not connected. Also, do not use the
Remote Air Conditioning System during the procedure.
Open the fuse box cover.
Engine compartment type A fuse box
While pushing the 2 claws, lift
up the cover.
When closing the cover, make
sure to attach the 2 claws.
Engine compartment type B fuse box
While pushing the 3 claws, lift
up the cover.
When closing the cover, make
sure to attach the 3 claws.
Left side instrument panel
Remove the lid.
Make sure to press the claw
during removal or installation.
If any of the electrical components do not operate, a fuse may
have blown. If this happens, check and replace the fuses as nec-
essary.
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PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light and warning buzzer (red
indicator)
*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light (yellow indicator)
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light
(warning buzzer)
*2
Indicates that the engine oil pressure is too low
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
663
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If a warning message is displayed
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the multi-
information display.
*
Multi-information display
Handling method
Follow the instructions of the mes-
sage on the multi-information dis-
play.
If any of the warning messages are shown again after the following
actions have been performed, contact your Toyota dealer.
*: The master warning light may not come on or flash when a warning mes-
sage is displayed.
The multi-information display shows warnings of system mal-
functions, incorrectly performe d operations, and messages that
indicate a need for maintenance. When a message is shown,
perform the correction procedur e appropriate to the message.
When a message about charging is displayed, refer to P. 175.
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6668-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)■
If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Plug-in charging system malfunction.”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift cont\
rol sys-
tem. Immediately have the vehicle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: →P. 669)
■ If “Shift System Malfunction Appl y Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: →P. 669)
■ If “ Switch Malfunction Apply Pa rking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by your Toyota dealer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be changed. Stop the vehicle in a safe place.
6678-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
■If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: →P. 669)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: →P. 694)
■ If “Hybrid System Overheated. Re duced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: →P. 700
■ If “Maintenance required for Traction battery cooling parts See owner’s
manual” is shown
There is a possibility that the filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
● When the air intake vents or filters are dirty, clean them by the procedures
on P. 562.
● When the air intake vents or filters are not dirty and the warning message is
shown, have the vehicle inspected at your Toyota dealer.
■ If “Hybrid Battery Low. Shift Ou t of to Recharge.” is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, when stopped for long periods of time shift the shift position to
P.
■ If “Hybrid Battery Low Hybrid Syst em Stopped Shift to and Restart”
is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a long period of
time.
When operating the vehicle, shift to P and restart the hybrid system.
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PRIUS PRIME_OM_OM47A88U_(U)
8-2. Steps to take in an emergency
If the hybrid system will not start
One of the following may be the cause of the problem:
●The charging cable may be attached to the vehicle. ( →P. 136)
● The electronic key may not be functioning properly.
* (→ P. 690)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( →P. 92)
● There may be a malfunction in the immobilizer system.
* (→ P. 7 5 )
● There may be a malfunction in the shift control system.
*
( → P. 327, 669)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 689)
● There is a possibility that the temperature of the hybrid battery
(traction battery) is extremely low (approximately below -22°F
[-30°C]). ( →P. 92, 326)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 694)
● The 12-volt battery terminal con nections may be loose or corroded.
( → P. 587)
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 324)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
6928-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)■
Locking the charging port lid
Close the charging port lid. ( →P. 103)
Lock the doors using the mechanical key. ( →P. 690)
The charging port lid can be locked if the step and is performed in
reverse.
■
Unlocking the charging port lid
Unlock the doors using the mechanical key. ( →P. 690)
Open the charging port lid. ( →P. 103)
*: Vehicles with smart lid & connector locking system only
■
Locking the charging connector Unlock the doors using the mechanical key. ( →P. 690)
Open the charging port lid. ( →P. 103)
Insert the charging connector into the charging inlet. ( →P. 137)
Push the charging connector lock switch. ( →P. 138)
The charging connector will be locked.
■
Unlocking the charging port lid
Unlock the doors using the mechanical key. ( →P. 690)
Push the charging connector lock switch. ( →P. 140)
The charging connector will be unlocked.
*: Vehicles with smart lid & connector locking system only
Locking and unlocking the charging port lid*
Locking and unlocking the charging connector*
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6968-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
■ When opening the cover of th e positive (+) battery terminal
→P. 587
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at your Toyota dealer.
● Some systems may require initialization. ( →P. 743)
■ When removing the 12-volt battery terminals
When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact your
Toyota dealer.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
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