Page 605 of 744
6057-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A89E_(EE)
7
Maintenance and care
Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
motion, causing the tire to come
off.
Install the tire and loosely
tighten each wheel nut by hand
by approximately the same
amount.
Turn the wheel nuts until the wash-
ers come into contact with the disc
wheel.
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
103 N•m (10.5 kgf•m, 76 ft•lbf)
Stow the tire jack and all tools.
Installing the tire
1
Washer
Disc wheel2
3
4
5
Page 608 of 744
6087-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A89E_(EE)
WARNING
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in their
storage location to reduce the possibility of personal injury during a collision
or sudden braking.
NOTICE
■ When replacing the tires
When removing or fitting the wheels, tire s or the tire pressure warning valve
and transmitter, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional as the tire pressure warning valve
and transmitter may be damaged if not handled correctly.
Page 633 of 744

6338-1. Essential information
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift position to N.
If the shift position is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift position cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 634 of 744

6348-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional or commercial
towing service.
● There is a malfunction in the shift control system. (P. 330, 656)
● There is a malfunction in the immobilizer system. (P. 7 5 )
● There is a malfunction in the smart entry & start system. (P. 678)
● The 12-volt battery is discharged. (P. 682)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional or commercial towing service
before towing.
● The hybrid system warning message is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or commercial towing
service, using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing
Page 635 of 744
6358-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Page 636 of 744
6368-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use cables or chains to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flatbed truck
Front
Emergency towing
Page 637 of 744
6378-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
Take out the towing eyelet. (P. 598)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Turn off the Intelligent Clearance Sonar. (if equipped): P. 445
Shift the shift position to N and release the parking brake.
Emergency towing procedure
1
2
3
4
5
6
7
Page 638 of 744

6388-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 5 9 8 )
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. The towing eyelet
installed in this hole cannot be used for
towing another vehicle.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.