578
PRIUS c_U (OM52J11U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. ( →P. 122)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 125)
●Is the key battery weak or depleted? ( →P. 448)
●Vehicles with a smart key system:
Is the “POWER” switch in ON mode?
When locking the doors, turn the “POWER” switch off. ( →P. 189)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (→P. 142)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
579What to do if... (Troubleshooting)
PRIUS c_U (OM52J11U)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 130)
●Is the shift lever in P? ( →P. 184)
●Is the steering wheel unlocked? ( →P. 186)
●Is the 12-volt battery discharged? ( →P. 518)
●Did you press the “POWER” switch while firmly depressing the brake
pedal? (→P. 188)
●Is the shift lever in P? ( →P. 191)
●Is the electronic key anywhere detectable inside the vehicle?
(→P. 140)
●Is the steering wheel unlocked? ( →P. 191)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(→P. 516)
●Is the 12-volt battery discharged? ( →P. 518)
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
(vehicles without a smart key system)
The hybrid system does not start
(vehicles with a smart key system)
580What to do if... (Troubleshooting)
PRIUS c_U (OM52J11U)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (→P. 200)
●Vehicles with a smart key system:
Is the “POWER” switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
“POWER” switch in ON mode. (→P. 200)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (→P. 186)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( →P. 191)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( →P. 160)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be tu rned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
583
PRIUS c_U (OM52J11U)
Alphabetical index
Alphabetical index
A/C ............................................ 374
ABS ........................................... 264
Air conditioning filter .............. 446
Air conditioning systemAir conditioning filter ............. 446
Automatic air conditioning
system ......... ....................... 374
Airbags
Airbag operating conditions ............................. 47
Airbag precautions for
your child .............................. 42
Airbag warning light .............. 478
Curtain shield airbag operating conditions ............. 48
Curtain shield airbag precautions ........................... 45
Front passenger occupant classification syst em............. 52
General airbag
precautions ........................... 42
Indicators ................................ 52
Knee airbag precautions ......... 42
Locations of airbags................ 39
Modification and disposal of airbags ............... 46
Proper driving
posture ........................... 28, 42
Seat cushion airbag precautions ........................... 42
Side airbag operating conditions ............................. 48
Side airbag precautions .......... 42
SRS airbags............................ 39 Antenna .................................... 299
Anti-lock brake system ........... 264
Assist grips .............................. 395
Audio input .............................. 284
Audio system
*
Antenna ................................ 365
Audio input............................ 284
AUX port ............................... 284
CD player.............................. 300
Cord hook ............................. 284
iPod ...................................... 306
MP3/WMA disc ..................... 300
Optimal use .......................... 297
Portable music
player ................................. 284
Radio .................................... 298
Steering wheel audio switch ................................. 283
Type...................................... 280
USB memory ........................ 311
USB port ............................... 284
Automatic air conditioning system
Air conditioning filter ............. 446
Automatic air conditioning system .......... ...................... 374
Automatic High Beam ............. 245
AUX port ................................... 284
Auxiliary boxes ........................ 388
A
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.
585Alphabetical index
PRIUS c_U (OM52J11U)
Child safetyAirbag precautions .................. 42
Child-protectors .................... 130
Child restraint system ............. 59
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 63
Moon roof precautions .......... 166
Power window lock switch .... 160
Power window precautions ... 163
Removed key battery precautions ......................... 450
Seat belt extender precautions ........................... 38
Seat belt precautions .............. 36
Seat heater precautions........ 382
12-volt battery precautions ................. 430, 522
Cleaning Exterior ................................. 400
Interior................................... 403
Seat belts .............................. 404
Clock ........................................... 98
Coat hooks ............................... 394
Condenser ................................ 425
Console box ............................. 387
Cooling system
Hybrid system overheating ... 524
Cord hook................................. 284
Cruise control .......................... 250
Cup holders.............................. 389
Curtain shield airbags ............... 40
Customizable features ............ 556 Daytime running light
system.................................... 206
Defogger Rear window ......................... 376
Side mirrors .......................... 376
Dimension ................................ 532
Dinghy towing.......................... 183
Display Energy flow ........................... 110
Multi-information display ......... 96
Trip information....................... 96
Warning message................. 486
Do-it-yourself maintenance .... 413
Doors Back door ............................. 135
Door lock .............................. 129
Door windows ....................... 160
Rear door child protector ...... 130
Side doors ............................ 126
Side mirrors .......................... 158
Driver’s seat belt reminder light ........................................ 479
Driving
Break-in tips.......................... 170
Correct posture ....................... 28
Procedures ........................... 168
Winter driving tips ................. 273D
589Alphabetical index
PRIUS c_U (OM52J11U)
Lane Departure Alert (LDA) .... 240
Language (multi-information display)................................... 105
LDA (Lane Departure Alert) .... 240
License plate lights Replacing light bulbs............. 462
Wattage ................................ 540
Light bulbs
Replacing .............................. 455
Wattage ................................ 540
Lights
Automatic High Beam system ......... ....................... 245
Emergency flasher switch ..... 466
Fog light switch ..................... 208
Hazard light switch................ 466
Headlight switch.................... 204
Instrument panel light
switch ................................. 204
Interior lights switch .............. 384
Parking light switch ............... 204
Personal light switch ............. 384
Replacing light bulbs............. 455
Side marker light switch ........ 204
Tail light switch ..................... 204
Turn signal lever ................... 202
Wattage ................................ 540
Load capacity........................... 181
Lock steering column ..... 186, 191
Luggage compartment light Wattage ................................ 540
Luggage cover ......................... 396 Maintenance
Do-it-yourself
maintenance....................... 413
Emission inspection and maintenance (I/M)
programs ............................ 412
General maintenance ........... 409
Maintenance data ................. 532
Maintenance requirements ... 406
Meter Instrument panel light
control .................................. 94
Meters..................................... 93
Microphone .............................. 332
Mirrors
Inside rear view mirror .......... 157
Outside rear view mirror defogger ............................. 376
Outside rear view mirrors ..... 158
Vanity mirrors ....................... 391
Moon roof ................................. 164
MP3 disc ................................... 300
Multi-information display.......... 96
LM
591Alphabetical index
PRIUS c_U (OM52J11U)
Radiator .................................... 425
Radio......................................... 298
Rear seatFolding down ........................ 148
Rear turn signal lights
Replacing light bulbs............. 460
Wattage ................................ 540
Rear view monitor
system
*.................................. 254
Rear window defogger ............ 376
Rear window wiper .................. 214
Resetting the message indicating maintenance
is required .............................. 407
Replacing Fuses .................................... 451
Key battery............................ 448
Light bulbs ............................ 455
Tires ...................................... 501
Reporting safety defects
for U.S. owners ...................... 564 Seat belts
Adjusting the seat belt ............ 30
Automatic Locking
Retractor (ALR) .................... 34
Child restra int system
installation ............................ 65
Cleaning and maintaining the seat belts ...................... 404
Emergency Locking Retractor (ELR) ................... 34
How to wear your seat belt ..... 28
How your child should
wear the seat belt ................. 34
Pregnant women,
proper seat belt use ............. 36
Reminder light ...................... 479
Seat belt extenders................. 35
Seat belt pretensioners........... 34
Seat cushion airbag .................. 39
Seat heaters ............................. 382
Seating capacity ...................... 181
RS
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.
592Alphabetical index
PRIUS c_U (OM52J11U)
SeatsAdjustment ............................ 147
Adjustment precautions ........ 147
Child seats/child restraint system
installation ............................ 63
Cleaning................................ 403
Front seat adjustment ........... 147
Front seat adjustment precautions ......................... 147
Head restraint ....................... 152
Properly sitting in the seat ...... 28
Seat heaters ......................... 382
Service reminder
indicators ................................. 88
Sensor Automatic High Beam
system ......... ....................... 223
Front sensor.......................... 223
Laser sensor ......................... 223
LDA (Lane Departure Alert)........ 223
Monocular camera sensor .... 223
PCS
(Pre-Collision system) ........ 223
Shift lever If the shift lever cannot
be shifted from P ................ 200
Transmission ........................ 198
Shift lock system ..................... 200
Side airbags ............................... 40 Side marker lights
Replacing light bulbs ............ 457
Wattage ................................ 540
Side mirror Adjusting and folding ............ 158
Defogger ............................... 376
Smart key system Entry function........................ 140
Starting the hybrid
system ....... ................. 184, 188
Spare tire
Inflation pressure .................. 539
Storage location.................... 502
Spark plug ................................ 537
Specifications .......................... 532
Speedometer.............................. 93
Steering
Column lock release ..... 186, 191
Steering wheel Adjustment............................ 155
Audio switches...................... 283
Stop lights Replacing light bulbs ............ 462
Storage feature ........................ 386
Storage precautions................ 179
Stuck If the vehicle becomes
stuck ................................... 528
Sun visors ................................ 391