2017 TOYOTA MIRAI change time

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B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
•Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
•Current mileage on your vehicle
•Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
INTRODUCTION
Introduction5
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A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4

JOBNAME: 2372857-en-2017_Mira PAGE: 5 SESS: 4 OUTPUT: Tue Jul 26 12:59:31 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372857-en-2017_M\
irai.00505-17WMG-MIR_/TS_Warr_Maint_v1
B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
•Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
•Current mileage on your vehicle
•Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
INTRODUCTION
Introduction5
JOBNAME: 2372857-en-2017_Mira PAGE: 4 SESS: 4 OUTPUT: Tue Jul 26 12:59:31 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372857-en-2017_M\
irai.00505-17WMG-MIR_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4

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irai.00505-17WMG-MIR_/TS_Warr_Maint_v1
Fuel Cell Air Filter
Inspect or replace at specified intervals.
When performing inspections, check for
damage, excessive wear and oiliness, and
replace if necessary.
Fuel Cell Coolant
Inspect at specified intervals. When
performing inspections, check that the
coolant level is between the “FULL” and
“LOW” lines on the see-through reservoir
tank.
Notice:A qualified technician should
perform this operation.
Use the following product:
“Toyota Genuine FC Stack Coolant.”
•In order to safely cool the fuel cell
stack, which is at high voltages, the
fuel cell stack coolant is an exclusive
high insulation product.
•Never use water or other kinds of
coolants as they will cause damage.
•Coolant changes are unnecessary
•Do not reuse coolant that has been
removed from the radiator.
•Coolant is colorless.
•Consult your Toyota dealer about
replenishing or changing the fuel cell
stack coolant.
Hybrid Transaxle Fluid
Inspect level and replace at specified
intervals. When performing inspections,
check each component for signs of
leakage. If you discover any leakage, have
it repaired by a qualified technician
immediately.
Hydrogen Sensors
Inspect both hydrogen sensors at
specified intervals. This inspection should
be performed using calibration gas at a
concentration of 1.3% hydrogen.
Notice: A qualified technician should
perform this operation.
Hydrogen Tank (with Valve)
NOTE: Replace at every 15 years or
180 months whichever comes first.
Notice: A qualified technician should
perform this operation.
Explanation of Maintenance Items
Maintenance Log43
MAINTENANCE
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T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
“Maintenance and Care” section of the
Owner’s Manual.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Drive Shaft Boots
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged parts
and, if necessary, repack the grease. A
qualified technician should perform these
operations.
Driver’s Floor Mat
•Only use the driver’s floor mat
designed specifically for the model and
model year of your vehicle.
•Always properly secure the driver’s
floor mat using the retaining hooks.
•Never install another floor mat on top
of the existing driver’s floor mat.
•Never install the driver’s floor mat
upside down.
Explanation of Maintenance Items
Maintenance Log42
MAINTENANCE

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Fuel Cell Air Filter
Inspect or replace at specified intervals.
When performing inspections, check for
damage, excessive wear and oiliness, and
replace if necessary.
Fuel Cell Coolant
Inspect at specified intervals. When
performing inspections, check that the
coolant level is between the “FULL” and
“LOW” lines on the see-through reservoir
tank.
Notice:A qualified technician should
perform this operation.
Use the following product:
“Toyota Genuine FC Stack Coolant.”
•In order to safely cool the fuel cell
stack, which is at high voltages, the
fuel cell stack coolant is an exclusive
high insulation product.
•Never use water or other kinds of
coolants as they will cause damage.
•Coolant changes are unnecessary
•Do not reuse coolant that has been
removed from the radiator.
•Coolant is colorless.
•Consult your Toyota dealer about
replenishing or changing the fuel cell
stack coolant.
Hybrid Transaxle Fluid
Inspect level and replace at specified
intervals. When performing inspections,
check each component for signs of
leakage. If you discover any leakage, have
it repaired by a qualified technician
immediately.
Hydrogen Sensors
Inspect both hydrogen sensors at
specified intervals. This inspection should
be performed using calibration gas at a
concentration of 1.3% hydrogen.
Notice: A qualified technician should
perform this operation.
Hydrogen Tank (with Valve)
NOTE: Replace at every 15 years or
180 months whichever comes first.
Notice: A qualified technician should
perform this operation.
Explanation of Maintenance Items
Maintenance Log43
MAINTENANCE
JOBNAME: 2372857-en-2017_Mira PAGE: 42 SESS: 4 OUTPUT: Tue Jul 26 12:59:31 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372857-en-2017_M\
irai.00505-17WMG-MIR_/TS_Warr_Maint_v1
T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
“Maintenance and Care” section of the
Owner’s Manual.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Drive Shaft Boots
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged parts
and, if necessary, repack the grease. A
qualified technician should perform these
operations.
Driver’s Floor Mat
•Only use the driver’s floor mat
designed specifically for the model and
model year of your vehicle.
•Always properly secure the driver’s
floor mat using the retaining hooks.
•Never install another floor mat on top
of the existing driver’s floor mat.
•Never install the driver’s floor mat
upside down.
Explanation of Maintenance Items
Maintenance Log42
MAINTENANCE