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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle is equipped with an
electronic “immobilizer” anti-theft system.
The vehicle’s immobilizer system prevents
the fuel cell system from operating if a
Smart key that has been previously
registered with the vehicle’s on-board
computer is not detected. While an exact
mechanical key will open the door and
allow retrieval of items locked in the
vehicle, it won’t READY-ON/start the
vehicle.
SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement keys
is restricted. Only a Toyota dealer or
certain bonded/registered independent
locksmiths can generate replacement keys.
The Immobilizer Key
INTRODUCTION
Introduction7
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California residents:Toyota offers your
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Customer Experience
Center at (800) 331-4331. You may also
contact the CDSP directly at (888)
300-6237. Failure to use the CDSP may
affect your rights and remedies under
California’s “Lemon Laws.”
This information about the Dispute
Settlement Programs is correct as of the
date of printing. However, the programs
may be changed without notice. For the
most current information about the
programs, call the Toyota Customer
Experience Center at (800) 331-4331.
If You Need Assistance
INTRODUCTION
Introduction6
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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle is equipped with an
electronic “immobilizer” anti-theft system.
The vehicle’s immobilizer system prevents
the fuel cell system from operating if a
Smart key that has been previously
registered with the vehicle’s on-board
computer is not detected. While an exact
mechanical key will open the door and
allow retrieval of items locked in the
vehicle, it won’t READY-ON/start the
vehicle.
SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement keys
is restricted. Only a Toyota dealer or
certain bonded/registered independent
locksmiths can generate replacement keys.
The Immobilizer Key
INTRODUCTION
Introduction7
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irai.00505-17WMG-MIR_/TS_Warr_Maint_v1
California residents:Toyota offers your
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Customer Experience
Center at (800) 331-4331. You may also
contact the CDSP directly at (888)
300-6237. Failure to use the CDSP may
affect your rights and remedies under
California’s “Lemon Laws.”
This information about the Dispute
Settlement Programs is correct as of the
date of printing. However, the programs
may be changed without notice. For the
most current information about the
programs, call the Toyota Customer
Experience Center at (800) 331-4331.
If You Need Assistance
INTRODUCTION
Introduction6
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W
e realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
•The warranty repairs will take longer
than one day to complete.
•The warrantable condition requires
extensive diagnosis.
•The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe to
drive. The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2017 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
INTRODUCTION
Introduction9
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REPLACING THE KEY
Upon purchase, each vehicle should have
two Smart master keys and an aluminum
tag with a key-code imprinted on it. To
generate a fully functional replacement
Smart key (one that will both open the
doors and READY-ON/start the vehicle),
one of the Smart master keys is required.
To make a mechanical key that will open
the door for retrieval of items locked
inside the vehicle, the aluminum key-code
tag can be used. If a Smart master key or
the aluminum key-code tag is not
available, a Toyota dealer or certain
registered locksmiths can obtain the key
code from a restricted-access database.
These businesses can also access a
service utility to reprogram the
immobilizer if all registered Smart master
keys have been lost. If a Toyota dealer is
not available, please refer to
www.aloa.org
to find a bonded/registered
locksmith who performs high security key
service.
KEEPING THE KEY SAFE
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do not
record it in a way that can be easily
identified and associated with the vehicle.
It is wise to keep a copy of the key-code
outside of the vehicle.
If the vehicle was delivered with less than
two keys and the aluminum key-code tag,
consider having the Toyota dealer or a
qualified independent automotive
locksmith make a duplicate key before you
need it.
The Immobilizer Key
INTRODUCTION
Introduction8
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W
e realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
•The warranty repairs will take longer
than one day to complete.
•The warrantable condition requires
extensive diagnosis.
•The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe to
drive. The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2017 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
INTRODUCTION
Introduction9
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REPLACING THE KEY
Upon purchase, each vehicle should have
two Smart master keys and an aluminum
tag with a key-code imprinted on it. To
generate a fully functional replacement
Smart key (one that will both open the
doors and READY-ON/start the vehicle),
one of the Smart master keys is required.
To make a mechanical key that will open
the door for retrieval of items locked
inside the vehicle, the aluminum key-code
tag can be used. If a Smart master key or
the aluminum key-code tag is not
available, a Toyota dealer or certain
registered locksmiths can obtain the key
code from a restricted-access database.
These businesses can also access a
service utility to reprogram the
immobilizer if all registered Smart master
keys have been lost. If a Toyota dealer is
not available, please refer to
www.aloa.org
to find a bonded/registered
locksmith who performs high security key
service.
KEEPING THE KEY SAFE
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do not
record it in a way that can be easily
identified and associated with the vehicle.
It is wise to keep a copy of the key-code
outside of the vehicle.
If the vehicle was delivered with less than
two keys and the aluminum key-code tag,
consider having the Toyota dealer or a
qualified independent automotive
locksmith make a duplicate key before you
need it.
The Immobilizer Key
INTRODUCTION
Introduction8
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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Fuel Cell System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
•Fuel cell air compressor
•Fuel cell boost converter
•Fuel cell ECU
•Fuel cell hydrogen tanks
•Fuel cell power control unit (PCU)
•Fuel cell stack
•Hybrid battery ECU (battery voltage
sensor)
•Hybrid battery pack
•Hybrid control module (power
management control module)
•Hydrogen fueling ECU
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed in
the next column and supplied by Toyota,
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months or 60,000
miles, whichever occurs first.
Transaxle and Mounts
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Axle shaft, hub, bearings, seals and
gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13
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WARRANTY COVERAGE AT A GLANCE
General Warranty Provisions
WARRANTY
Your Warranties in Detail12
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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Fuel Cell System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
•Fuel cell air compressor
•Fuel cell boost converter
•Fuel cell ECU
•Fuel cell hydrogen tanks
•Fuel cell power control unit (PCU)
•Fuel cell stack
•Hybrid battery ECU (battery voltage
sensor)
•Hybrid battery pack
•Hybrid control module (power
management control module)
•Hydrogen fueling ECU
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed in
the next column and supplied by Toyota,
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months or 60,000
miles, whichever occurs first.
Transaxle and Mounts
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Axle shaft, hub, bearings, seals and
gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13
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WARRANTY COVERAGE AT A GLANCE
General Warranty Provisions
WARRANTY
Your Warranties in Detail12
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Fuel Cell Air Filter
Inspect or replace at specified intervals.
When performing inspections, check for
damage, excessive wear and oiliness, and
replace if necessary.
Fuel Cell Coolant
Inspect at specified intervals. When
performing inspections, check that the
coolant level is between the “FULL” and
“LOW” lines on the see-through reservoir
tank.
Notice:A qualified technician should
perform this operation.
Use the following product:
“Toyota Genuine FC Stack Coolant.”
•In order to safely cool the fuel cell
stack, which is at high voltages, the
fuel cell stack coolant is an exclusive
high insulation product.
•Never use water or other kinds of
coolants as they will cause damage.
•Coolant changes are unnecessary
•Do not reuse coolant that has been
removed from the radiator.
•Coolant is colorless.
•Consult your Toyota dealer about
replenishing or changing the fuel cell
stack coolant.
Hybrid Transaxle Fluid
Inspect level and replace at specified
intervals. When performing inspections,
check each component for signs of
leakage. If you discover any leakage, have
it repaired by a qualified technician
immediately.
Hydrogen Sensors
Inspect both hydrogen sensors at
specified intervals. This inspection should
be performed using calibration gas at a
concentration of 1.3% hydrogen.
Notice: A qualified technician should
perform this operation.
Hydrogen Tank (with Valve)
NOTE: Replace at every 15 years or
180 months whichever comes first.
Notice: A qualified technician should
perform this operation.
Explanation of Maintenance Items
Maintenance Log43
MAINTENANCE
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T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
“Maintenance and Care” section of the
Owner’s Manual.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Drive Shaft Boots
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged parts
and, if necessary, repack the grease. A
qualified technician should perform these
operations.
Driver’s Floor Mat
•Only use the driver’s floor mat
designed specifically for the model and
model year of your vehicle.
•Always properly secure the driver’s
floor mat using the retaining hooks.
•Never install another floor mat on top
of the existing driver’s floor mat.
•Never install the driver’s floor mat
upside down.
Explanation of Maintenance Items
Maintenance Log42
MAINTENANCE
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Fuel Cell Air Filter
Inspect or replace at specified intervals.
When performing inspections, check for
damage, excessive wear and oiliness, and
replace if necessary.
Fuel Cell Coolant
Inspect at specified intervals. When
performing inspections, check that the
coolant level is between the “FULL” and
“LOW” lines on the see-through reservoir
tank.
Notice:A qualified technician should
perform this operation.
Use the following product:
“Toyota Genuine FC Stack Coolant.”
•In order to safely cool the fuel cell
stack, which is at high voltages, the
fuel cell stack coolant is an exclusive
high insulation product.
•Never use water or other kinds of
coolants as they will cause damage.
•Coolant changes are unnecessary
•Do not reuse coolant that has been
removed from the radiator.
•Coolant is colorless.
•Consult your Toyota dealer about
replenishing or changing the fuel cell
stack coolant.
Hybrid Transaxle Fluid
Inspect level and replace at specified
intervals. When performing inspections,
check each component for signs of
leakage. If you discover any leakage, have
it repaired by a qualified technician
immediately.
Hydrogen Sensors
Inspect both hydrogen sensors at
specified intervals. This inspection should
be performed using calibration gas at a
concentration of 1.3% hydrogen.
Notice: A qualified technician should
perform this operation.
Hydrogen Tank (with Valve)
NOTE: Replace at every 15 years or
180 months whichever comes first.
Notice: A qualified technician should
perform this operation.
Explanation of Maintenance Items
Maintenance Log43
MAINTENANCE
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T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
“Maintenance and Care” section of the
Owner’s Manual.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Drive Shaft Boots
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged parts
and, if necessary, repack the grease. A
qualified technician should perform these
operations.
Driver’s Floor Mat
•Only use the driver’s floor mat
designed specifically for the model and
model year of your vehicle.
•Always properly secure the driver’s
floor mat using the retaining hooks.
•Never install another floor mat on top
of the existing driver’s floor mat.
•Never install the driver’s floor mat
upside down.
Explanation of Maintenance Items
Maintenance Log42
MAINTENANCE