3638-2. Steps to take in an emergency
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When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The fuel cell system warning message shows on the multi-informa-
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
3658-2. Steps to take in an emergency
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When trouble arises
Take out the towing eyelet. (→P. 339,382)
Remove the eyelet cover us ing a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the fuel cell system.
If the fuel cell system does not start, turn the power switch to ON mode\
.
Shift the shift position to N and release the parking brake.
Emergency towing procedure
1
2
FrontRear
3
4
5
6
7
3668-2. Steps to take in an emergency
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■While towing
If the fuel cell system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 339, 382)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
3718-2. Steps to take in an emergency
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When trouble arises
Parking brake warning light (warning buzzer)*2
Parking brake has not been fully released
→ Operate the parking brake once again.
If the light turns off after the parking brake is fully released,
the system is operating normally.
Open door warning light (warning buzzer)*3
Indicates that a door or the trunk is not fully closed
→ Check that all the doors and the trunk are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.4 lb.
(1.1 kg) or less
→ Refuel the vehicle.
Driver’s and front passenger’ s seat belt reminder light
(warning buzzer)
*4
Warns the driver and/or front passenger to fasten their
seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
Master warning light A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 376
Tire pressure warning light
Indicates low tire pressure due to one of the following:
• Flat tire
• Natural causes
• The tire pressure warning system is malfunctioning
→ Immediately stop the vehicle in a safe place.
Handling method ( →P. 373)
Warning lightWarning light/Details/Actions
3728-2. Steps to take in an emergency
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*1: Brake warning buzzer: When there is a malfunction that leads to a decline in the brake effective-
ness, a buzzer sounds while at the same time a warning light comes on.
*2: Parking brake engaged warning buzzer:→P. 186
*3: Open door warning buzzer:
A buzzer will sound if the vehicle reaches a speed of 3 mph (5 km/h) or
more with any door open.
*4: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph
(20 km/h), the buzzer sounds once. If the seat belt is still unfastened after
24 seconds, the buzzer will sound intermittently for 10 seconds. Then, if
the seat belt is still unfastened, the buzzer will sound in a different tone for
20 more seconds.
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. The buzzer sounds
once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is
still unfastened after 24 seconds, the buzzer will sound intermittently for
10 seconds. Then, if the seat belt is still unfastened, the buzzer will sound
in a different tone for 20 more seconds.
*5: This light illuminates on the multi-information display.
Brake Override System/Drive-Start Control warning
light
*5
Indicates that:
• The Brake Override System is operating;
• The Brake Override System is malfunctioning (with warning buzzer);
• The Drive-Start Control is operating (with warning buzzer); or
• The Drive-Start Control is malfunctioning (with warning
buzzer)
→ Follow the instruction that are displayed on the multi-
information display.
Warning lightWarning light/Details/Actions
3788-2. Steps to take in an emergency
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If “Press Brake When Vehicle is St opped FC System may Overheat” is
displayed
Message is displayed when the accelerator pedal is depressed to maintain
the vehicle position when stopped on an upward slope, etc.
If this continues, the fuel cell system may overheat.
Release the accelerator pedal and depress the brake pedal.
■ If “Accelerator Pedal is Pressed Check The Accelerator Pedal” is dis-
played
The accelerator pedal may be stuck.
If the message does not disappear even when the foot has been removed
from the accelerator pedal, check that the accelerator pedal is not stuck.
■ If “Ion Filter Maintenance Require d Visit Your Dealer” is displayed
Ion filter replacement is necessary. Contact your Toyota dealer.
■ If “Shift System Malfunction Stop Your Vehicle in a Safe Place then See
Owner's Manual” is displayed
The shift position may not be able to be shifted. Stop the vehicle in a safe
place.
Contact your Toyota dealer immediately.
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is displayed
The shift position may not be able to be shifted from P to a position other than
P.
Contact your Toyota dealer immediately.
■ If “Shift System Malfunction Wh en Parking, Apply Parking Brake
Securely then See Owner’s Manual” is displayed
● The parking lock mechanism may not operate.
● The automatically P position selection function ( →P. 177) may not operate.
● The power switch may not turn off. In that case, engage the parking brake
and the switch can be turned to off.
● The fuel cell system may not be able to be started.
When parking, choose a flat surface and be sure to engage the parking
brake.
Have the vehicle inspected by your Toyota dealer immediately.
3798-2. Steps to take in an emergency
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When trouble arises
■If “[P] Switch Malfunction When Parking, Apply Parking Brake Securely
then See Owner’s Manual” is displayed
The shift position may not switch to P even though the P position switch is
pressed.
When parking, choose a flat surface and be sure to engage the parking
brake.
Have the vehicle inspected by your Toyota dealer immediately.
■ If “Shift System Malfunction See Owner’s Manual” is displayed
If left as is, the system may not operate properly and an unexpected hazard
or damage may occur.
Have the vehicle inspected by your Toyota dealer immediately.
■ If “Insufficient Aux Battery Charge When Parking, Apply Parking Brake
Securely then See Owner’s Manual” is displayed
●The parking lock mechanism may not operate.
● The power switch may not turn off. In that case, engage the parking brake
and the switch can be turned to off.
● Even after charging the 12-volt battery, the warning message may continue
to be displayed until the shift position is shifted from P to a position other
than P.
● The fuel cell system may not be able to be started.
When parking, choose a flat surface and be sure to engage the parking
brake.
Have the 12-volt battery charged or replaced.
■ If “Insufficient Aux Battery Charge Shift is Unavailable See Owner’s
Manual” is displayed
Due to the voltage of the 12-volt battery being in a declined condition, when
trying to shift the shift position the warning message is displayed.
Have the 12-volt battery charged or replaced.
■ If “Shifting Temporarily Unavailable Wait a Moment and Try Again” is
displayed
A warning message is displayed when the shift lever and P position switch
are repeatedly operated over a short period of time.
Shift the shift position after waiting for short amount of time.
■ If “Shifting to [Br] Mode Unavailable Shift to [D] once, then Shift to [Br]”
is displayed
When the shift position is in P or N, a warning message is displayed when try-
ing to shift to Br mode.
Shift to Br mode after the shift position had been set to D.
■ If “Shifted to [N] Position Shift to [D] once, then Shift to [Br]” is dis-
played
When the shift position is in R, a warning message is displayed when trying to
shift to Br mode.
The shift position is changed to N.
Shift to Br Mode after the shift position has been set to D.
3818-2. Steps to take in an emergency
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When trouble arises
If you have a flat tire
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the fuel cell system.
● Turn on the emergency flashers. ( →P. 360)
Your vehicle is not equipped with a spare tire, but instead is
equipped with an emergency tire puncture repair kit.
A puncture caused by a nail or screw passing through the tire
tread can be repaired temporarily using the emergency tire
puncture repair kit. (The kit contains a bottle of sealant. The
sealant can be used only once to temporarily repair one tire
without removing the nail or screw from the tire.)
After temporarily repairing the tire with the repair kit, have the
tire repaired or replaced by your Toyota dealer.
WARNING
■
If you have a flat tire
Do not continue driving with a flat tire.
Driving, even a short distance, with a flat tire can damage the tire, the
wheel, and other parts beyond repair, which could result in an accident.
Before repairing the tire