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3618-1. Essential information
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When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift position to N.
If the shift position is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the fuel cell system.
If the shift position cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the fuel cell system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
WARNING
■ If the fuel cell system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the fuel
cell system.
5
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3638-2. Steps to take in an emergency
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When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The fuel cell system warning message shows on the multi-informa-
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
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3668-2. Steps to take in an emergency
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■While towing
If the fuel cell system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 339, 382)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
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3688-2. Steps to take in an emergency
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If you think something is wrong
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● The high coolant temperature warning light flashes or comes on
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the fuel cell system
● Stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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3698-2. Steps to take in an emergency
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When trouble arises
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Hydrogen leak warning light (warning buzzer) When a hydrogen gas leak is detected, a buzzer sounds,
a light comes on, and a warning message is displayed on
the multi-information display.
→ P. 8 5
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
High coolant temperature warning light
Indicates that the coolant temperature is abnormal
→P. 406
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Brake system warning light
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.
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3708-2. Steps to take in an emergency
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SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Red/Yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
PCS warning light
Indicates a malfunction in the pre-collision system
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the TRAC and VSC sys-tems are turned off. ( →P. 234)
• The light will come on when the pre-collision system is
turned off. (→P. 239)
• The light will flash when the system cannot temporarily be used. ( →P. 242)
→ Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator
Indicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
The light will flash when the ABS, VSC or TRAC
system is
operating.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions
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3718-2. Steps to take in an emergency
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When trouble arises
Parking brake warning light (warning buzzer)*2
Parking brake has not been fully released
→ Operate the parking brake once again.
If the light turns off after the parking brake is fully released,
the system is operating normally.
Open door warning light (warning buzzer)*3
Indicates that a door or the trunk is not fully closed
→ Check that all the doors and the trunk are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.4 lb.
(1.1 kg) or less
→ Refuel the vehicle.
Driver’s and front passenger’ s seat belt reminder light
(warning buzzer)
*4
Warns the driver and/or front passenger to fasten their
seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
Master warning light A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 376
Tire pressure warning light
Indicates low tire pressure due to one of the following:
• Flat tire
• Natural causes
• The tire pressure warning system is malfunctioning
→ Immediately stop the vehicle in a safe place.
Handling method ( →P. 373)
Warning lightWarning light/Details/Actions
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3728-2. Steps to take in an emergency
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*1: Brake warning buzzer: When there is a malfunction that leads to a decline in the brake effective-
ness, a buzzer sounds while at the same time a warning light comes on.
*2: Parking brake engaged warning buzzer:→P. 186
*3: Open door warning buzzer:
A buzzer will sound if the vehicle reaches a speed of 3 mph (5 km/h) or
more with any door open.
*4: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph
(20 km/h), the buzzer sounds once. If the seat belt is still unfastened after
24 seconds, the buzzer will sound intermittently for 10 seconds. Then, if
the seat belt is still unfastened, the buzzer will sound in a different tone for
20 more seconds.
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. The buzzer sounds
once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is
still unfastened after 24 seconds, the buzzer will sound intermittently for
10 seconds. Then, if the seat belt is still unfastened, the buzzer will sound
in a different tone for 20 more seconds.
*5: This light illuminates on the multi-information display.
Brake Override System/Drive-Start Control warning
light
*5
Indicates that:
• The Brake Override System is operating;
• The Brake Override System is malfunctioning (with warning buzzer);
• The Drive-Start Control is operating (with warning buzzer); or
• The Drive-Start Control is malfunctioning (with warning
buzzer)
→ Follow the instruction that are displayed on the multi-
information display.
Warning lightWarning light/Details/Actions