Page 623 of 720

6238-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
8
When trouble arises
■If a message that indicates the need for the shift lever operation is
shown
To prevent the shift lever from being operated incorrectly or the vehicle from
moving unexpectedly, a message that requires shifting the shift lever may be
shown on the multi-information display. In that case, follow the instruction of
the message and shift the shift lever.
■ If “SEE OWNER’S MANUAL”/“See owner’s manual” is shown on the
multi-information display
● If the following messages are shown, follow the instructions accordingly.
• “TRANSMISSION FLUID TEMP HIGH”/“Transmission fluid temp high”
( P. 283)
• “WATER ACCUMULATION IN FUEL FILTER”/“Water accumulation in
fuel filter” ( P. 560)
• “AdBlue LEVEL LOW FILL UP AdBlue IN 2400 km”/“AdBlue level low Fill
up AdBlue in 2400 km” ( P. 562)
• “AdBlue LEVEL LOW NO START IN 800 km! FILL UP AdBlue”/“AdBlue
level low No start in 800 km! Fill up AdBlue” ( P. 5 6 2 )
• “AdBlue EMPTY UNABLE TO RESTART ENGINE FILL UP AdBlue”/
“AdBlue empty Unable to restart engine Fill up AdBlue” ( P. 562)
● If “SMART ENTRY & START SYSTEM MALFUNCTION”/“Smart entry &
start system malfunction” is shown, this may be a malfunction.
Immediately have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
● If “Low oil pressure Stop in a safe place” is shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a safe place and contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Continuing to drive the vehicle may be dangerous.
■ If “VISIT YOUR DEALER”/“Visit your dealer” is shown on the multi-infor-
mation display
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer immediately.
■ Warning buzzer
In some cases, the buzzer may not be heard due to being in a noisy location
or audio sound.
Page 624 of 720
6248-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
WARNING
■If a warning light comes on or a warning buzzer sounds when a warn-
ing message is shown on the multi-information display
Check and follow the message shown on the multi-information display. Fail-
ure to do so may result in death or serious injury.
NOTICE
■ While the engine oil level warning is displayed
Continued engine operation with lo w engine oil will damage the engine.
■ If “WATER ACCUMULATION IN FUEL FILTER SEE OWNER’S MAN-
UAL”/“Water accumulation in fuel fi lter See owner’s manual” is shown
on the multi-information display
Never drive the vehicle if the warning message is displayed. Continued driv-
ing with water accumulated in the fuel filter will damage the fuel injection
pump.
Page 625 of 720
6258-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
8
When trouble arises
If you have a flat tire
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (automatic transmission) or R (manual
transmission).
● Stop the engine.
● Turn on the emergency flashers. (P. 600)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 5 6 6
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Location of the spare tire
Page 627 of 720

6278-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
8
When trouble arises
WARNING
■Using the tire jack
Improper use of the tire jack may cause the vehicle to suddenly fall off the
jack, leading to death or serious injury.
● Do not use the tire jack for any purpose other than replacing tires or install-
ing and removing tire chains.
● Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replac-
ing tires on this vehicle.
● Make sure the tire jack can be moved properly.
● Always check that the tire jack is securely set to the correct jack up point.
● Do not put any part of your body under the vehicle while it is supported by
the jack.
● Do not start or run the engine while your vehicle is supported by the jack.
● Do not raise the vehicle while someone is inside.
● When raising the vehicle, do not put an object on or under the jack.
● Do not raise the vehicle to a height greater than that required to replace
the tire.
● Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one work-
ing on or near the vehicle may be injured.
■ Using the jack handle
Insert the square head securely until you hear a click to prevent the exten-
sion parts from coming apart unexpectedly.
● Do not continue jacking up once the yel-
low caution line has appeared.Ye l l o w
caution line
Page 642 of 720

6428-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
If the engine will not start
One of the following may be the cause of the problem:
● There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: P. 6 5 7
● The engine may be flooded. (gasoline engine)
Try to restart the engine again following correct starting procedures.
( P. 266, 269)
● There may be a malfunction in the engine immobilizer system.
(if equipped: P. 95)
One of the following may be the cause of the problem:
● The battery may be discharged. (P. 648)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However, an interim
measure is available to start the engine. ( P. 643)
If the engine will not start even though correct starting proce-
dures are being followed ( P. 266, 269), consider each of the
following points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with smart entry &
start system).
Page 643 of 720

6438-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
8
When trouble arises
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (P. 648)
● There may be a malfunction in the steering lock system. (vehicles
with smart entry & start system)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally.
Set the parking brake.
Shift the shift lever to P (automatic transmission) or N (manual
transmission).
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal and clutch pedal (manual transmission)
firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with smart entry & start sys-
tem)
1
2
3
4
Page 644 of 720
6448-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
If the electronic key does not operate properly
(vehicles with smart entry & start system)
Use the mechanical key (P. 155)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
If communication between the electronic key and vehicle is
interrupted ( P. 187) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
1
2
Page 645 of 720
6458-2. Steps to take in an emergency
HILUX_OM_OM0K322E_(EE)
8
When trouble arises
Automatic transmission
Ensure that the shift lever is in P and depress the brake pedal.
Touch the area behind the lock
button and unlock button on the
electronic key to the engine
switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal.
A message indicating how to start the engine will be displayed on the
multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Starting the engine
1
2
3
4