TABLE OF CONTENTS2
HIGHLANDER_U (OM0E017U)For your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safety drive ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ............................. 60
Child restraint systems ........ 61
Installing child restraints ........................... 65
Exhaust gas precautions ....................... 79
1-2. Theft deterrent system Engine immobilizer system............................... 80
Alarm ................................... 82
2. Instrument cluster
Wa rning lights and
indicators ........................... 86
Gauge and meters .............. 92
Multi-information display ............................... 95
Eco Driving Indicator ......... 102
Fuel consumption information ...................... 103 3-1. Key information
Keys................................... 108
3-2. Opening, closing and locking the doors
Side doors ......................... 115
Back door .......................... 123
Glass hatch........................ 136
Smart key system .............. 141
3-3. Adjusting the seats Front seats......................... 149
Rear seats ......................... 151
Driving position memory ........................... 158
Head restraints .................. 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 166
Inside rear view mirror ............................... 168
Outside rear view mirrors ............................. 170
3-5. Opening and closing the windows
Power windows.................. 172
Moon roof .......................... 176
Panoramic moon roof .................................. 180
1For safety and security
2Instrument cluster
3Operation of each
component
3
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM0E017U)
10
4-1. Before drivingDriving the vehicle ............. 186
Cargo and luggage............ 195
Vehicle load limits ............. 200
Trailer towing..................... 201
Dinghy towing.................... 217
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 218
Engine (ignition) switch (vehicles with a smart
key system) ..................... 221
Automatic transmission .................... 227
Turn signal lever................ 233
Parking brake .................... 234
4-3. Operating the lights and wipers
Headlight switch ................ 235
Automatic High Beam ....... 239
Fog light switch ................. 243
Windshield wipers and washer ............................ 244
Rear window wiper and washer ............................ 248
4-4. Refueling Opening the fuel tank cap .......................... 250 4-5. Using the driving
support systems
Toyota Safety Sense P ........................... 254
PCS (Pre-Collision System) ........................... 261
LDA (Lane Departure Alert with steering
control) ............................ 275
Dynamic radar cruise control.............................. 285
Stop & Start system ........... 297
Rear view monitor system ............................. 307
BSM (Blind Spot Monitor)......... 316
• BSM function ................. 321
• RCTA function ............... 324
All-wheel drive lock switch .............................. 330
Driving assist systems ........................... 331
Downhill assist control system ............................. 337
4-6. Driving tips Winter driving tips .............. 339
Utility vehicle precautions ...................... 343
4Driving
TABLE OF CONTENTS6
HIGHLANDER_U (OM0E017U)6-4. Using the other interior
features
Other interior features ....... 469
• Sun visors ..................... 469
• Vanity mirrors................ 469
• Conversation mirror ...... 470
• Clock ............................. 471
• Outside temperature display........................... 472
• Power outlets ................ 473
• USB charging ports....... 475
• Rear sunshades............ 477
• Armrest ......................... 478
• Coat hooks.................... 479
• Assist grips ................... 479
• Side table ...................... 480
Garage door opener .......... 481
Safety Connect.................. 488
Compass ........................... 494
7-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 500
Cleaning and protecting the vehicle interior ........... 504 7-2. Maintenance
Maintenance requirements ................... 507
General maintenance .................... 510
Emission inspection and maintenance (I/M)
programs ......................... 513
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 514
Hood .................................. 516
Positioning a floor jack .......................... 518
Engine compartment ......... 519
Tires................................... 531
Tire inflation pressure ........ 542
Wheels............................... 545
Air conditioning filter .......... 547
Wireless remote control/electronic key
battery ............................. 549
Checking and replacing fuses ................................ 552
Light bulbs ......................... 556
7Maintenance and care
7
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM0E017U)
10
8-1. Essential informationEmergency flashers .......... 572
If your vehicle has to be stopped in an
emergency ...................... 573
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 575
If you think something is wrong........................... 579
Fuel pump shut off system............................. 580
If a warning light turns on or a warning buzzer
sounds ............................ 581
If a warning message is displayed ..................... 591
If you have a flat tire .......... 608
If the engine will not start ........................... 633
If the electronic key does not operate properly ........ 635
If the vehicle battery is discharged ................... 638
If your vehicle overheats ........................ 644
If the vehicle becomes stuck................................ 647 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 650
Fuel information ................. 664
Tire information.................. 667
9-2. Customization Customizable features ........................... 680
9-3. Initialization Items to initialize ................ 692
Reporting safety defects for U.S. owners ........................ 694
Seat belt instructions for Canadian owners
(in French)................................ 695
SRS airbag instructions for Canadian owners
(in French)................................ 698
What to do if... (Troubleshooting) ..................... 708
Alphabetical index ...................... 714
8When trouble arises9Vehicle specifications
10For owners
Index
11
HIGHLANDER_U (OM0E017U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlo-
rate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
14
HIGHLANDER_U (OM0E017U)
Pictorial index
Pictorial index
■Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 115
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 115
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 172
Locking/unlocking by using the mechanical key
* . . . . . . . . . . P. 635
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 593
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 123
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 115
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 593
Glass hatch
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 136
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 593
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 170
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 170
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 170
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
Defogging the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 438, 444
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 339
To prevent freezing (windshield wiper de-icer). . . . . . . . . P. 438, 445
1
2
3
4
5
321-1. For safe use
HIGHLANDER_U (OM0E017U)
To release plate “B”, press the
release button on buckle “B”.
To release plate “A”, insert the
key (→P. 108) or plate “B” into
the hole on buckle “A”.
Retract the belt slowly when
releasing and stowing the seat
belt.
Holding plate “A” and “B”
together, insert both plates into
the holder on the roof.
Releasing and stowing the seat belt (for the third center seat)
Release button
Plate “B”
Buckle “B”
1
Buckle “A”
Buckle “A”Plate “B”
Plate “A”
Plate “A”
2
3
461-1. For safe use
HIGHLANDER_U (OM0E017U)
WARNING
■SRS airbag precautions
● Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS driver’s knee airbag will
deploy, be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfere with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and seat cushion airbag to inflate accidentally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
●Do not attach anything to areas such as
a door, windshield, side window, front or
rear pillar, roof side rail and assist grip.
● Vehicles without a smart key system:
Do not attach any heavy, sharp or hard
objects such as keys and accessories
to the key. The objects may restrict the
SRS driver’s knee airbag inflation or be
thrust into the driver’s seat area by the
force of the deploying airbag, thus caus-
ing a danger.