Page 608 of 732
6088-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
●Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers. ( →P. 572)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 531
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short dist ance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 629 of 732

6298-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)■
If you have a flat front tire on a road covered with snow or ice (vehi-
cles with a compact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, but it may
even negatively affect the drive-train components:
• AWD system (if equipped)
1
2
3
• ABS & Brake assist
• VSC
•TRAC
• Dynamic radar cruise control
• Pre-Collision System
• EPS • Automatic High Beam
• LDA (Lane Departure Alert with
steering control)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Page 634 of 732

6348-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 638)
● There may be a malfunction in the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the ve hicle inspected by your Toyota
dealer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 647 of 732
6478-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the engine.
AWD models: Activate all-wheel drive lock mode. ( →P. 330)
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
1
2
3
4
5
6
Page 659 of 732
6599-1. Specifications
9
Vehicle specifications
HIGHLANDER_U (OM0E017U)
*1: Minimum pedal clearance when depressed with a force of 110 lbf (490 N,50 kgf) while the engine is running
*2: Parking brake pedal travel when depre ssed with a force of 67 lbf (300 N,
31 kgf)
Brakes
Pedal clearance*13.4 in. (85 mm) Min.
Pedal free play 0.04 ⎯ 0.08 in. (1 ⎯ 2 mm)
Brake pad wear limit 0.04 in. (1.0 mm)
Parking brake lining
wear limit 0.04 in. (1.0 mm)
Parking brake pedal
travel
*28 ⎯
11 clicks
Fluid type SAE J1703 or FMVSS No.116 DOT 3
Steering
Free playLess than 1.2 in. (30 mm)
Page 691 of 732

6919-2. Customization
9
Vehicle specifications
HIGHLANDER_U (OM0E017U)
■Vehicle customization
●When the smart key system is off, the entry unlock function cannot be cus-
tomized.
● When the doors remain closed after unlocking the doors and the timer act\
i-
vated automatic door lock function activates, signals will be generated in
accordance with the operation buzzer volume and operational signal (Emer-
gency flashers) function settings.
■ Changing of the power back door opening angle (if equipped)
The opening angle setting can be changed through operation of either the
power back door switch or the audio system screen.
However, if the engine switch is on and the power back door switch is used to
change the opening angle setting, the changed opening angle will not be
reflected on the audio system screen until the engine switch is turned off and
then on again.
■ When customizing on the audio system screen
Stop the vehicle in a safe place, apply the parking brake, and shift the shift
lever to P. Also, to prevent battery discharge, leave the engine running while
customizing the features.
WARNING
■ During customization
As the engine needs to be running during customization, ensure that the
vehicle is parked in a place with adequate ventilation. In a closed area such
as a garage, exhaust gases including harmful carbon monoxide (CO) may
collect and enter the vehicle. This may lead to death or a serious health
hazard.
NOTICE
■During customization
To prevent battery discharge, ensure that the engine is running while cus-
tomizing features.
Page 711 of 732

711What to do if... (Troubleshooting)
HIGHLANDER_U (OM0E017U)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not running) for a period of
time. (→P. 223)
●The seat belt reminder light is flashing
Are the driver and the passengers wearing the seat belts? ( →P. 582)
●The parking brake indicator is on
Is the parking brake released? (→P. 234)
Depending on the situation, other types of warning buzzer may also sound.
( →P. 581, 591)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( →P. 82)
Vehicles without a smart key system:
To stop the alarm, turn the engine switch to the “ON” position or start the
engine.
Vehicles with a smart key system:
To stop the alarm, turn the engine switch to IGNITION ON mode or start the
engine.
The engine switch is tu rned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with an alarm)
Page 715 of 732

715Alphabetical index
HIGHLANDER_U (OM0E017U)
Alarm .......................................... 82Alarm ...................................... 82
Warning buzzer............. 581, 591
All-wheel drive system ............ 330
Anchor brackets ........................ 65
Antennas (smart key system)................................... 141
Anti-lock Brake System
(ABS) ...................................... 331 Function ................................ 331
Warning light ......................... 581
Armrest ..................................... 478
Assist grips .............................. 479
Audio input............................... 355
Automatic High Beam ............. 239
Automatic light control system .................................... 235
Automatic transmission.......... 227 If the shift lever cannot be shifted from P ..................... 231
S mode ................................. 229
AUX port ................................... 355
Auxiliary boxes ................ 465, 468 Back door ................................ 123
Back-up lights
Replacing light bulb .............. 556
Wattage ................................ 663
Battery ...................................... 527
Battery checking ................... 527
If the vehicle has discharged battery ................................ 638
Preparing and checking before winter ...................... 339
Bluetooth
®
Entune Audio ................ 396, 397
Hands-free system (for cellular phone) ............. 384
Bottle holders .......................... 462
Brake Fluid ...................................... 659
Parking brake ....................... 234
Warning light......................... 581
Brake assist ............................. 331
Break-in tips ............................ 187
Brightness control Instrument panel light
control .................................. 93
BSM (Blind Spot Monitor) ....... 316 Blind Spot Monitor function............................... 321
Rear Cross Traffic Alert function............................... 324
B