2017 TOYOTA HIGHLANDER towing

4926-4. Using the other interior features
HIGHLANDER_U (OM0E017U)■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

5227-3. Do-it-yourself maintenance
HIGHLANDER_U (OM0E017U)■
Adding engine oil
If the oil level is below or near the low level mark, add engine oil of
the same type as that
already in the engine.
Make sure to check the oil type and prepare the items needed
before adding oil. Remove the oil filler cap by turning it counterclockwise.
Add engine oil slowly, c hecking the dipstick.
Install the oil filler cap by turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
●When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
2.7 L 4-cylinder (1AR-FE)
engine3.5 L V6 (2GR-FKS) engine
Engine oil selection →P. 654
Oil quantity
(Low → Full)
2.7 L 4-cylinder (1AR-FE) engine
1.6 qt. (1.5 L, 1.3 Imp. qt.)
3.5 L V6 (2GR-FKS) engine
1.9 qt. (1.8 L, 1.6 Imp. qt.)
Items Clean funnel
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575
8
When trouble arises
HIGHLANDER_U (OM0E017U)
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicl e with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( →P. 576, 577)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck,
use a towing dolly. ( →P. 576, 577)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

5768-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck

5778-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.

5788-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle from the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Dynamic
Torque Control AWD system (AWD mod-
els) and transmission. (→P. 217)

6248-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
Remove the center wheel ornament by pushing from the reverse
side.
Be careful not to lose the wheel ornament.
Stand the tire against the
bumper with the inner surface
facing toward you. Pass the
hoist assembly (C) and holding
bracket (B) through the wheel
opening.
Fully depress the secondary
latch (A) and install the bracket
(B) to the hoist assembly (C).
WARNING
■ Stowing the flat tire
Failure to follow steps listed under stowing the tire may result in dama\
ge to
the spare tire carrier and loss of the tire, which could result in serious injury
or death.
Stowing the flat tire, jack and all tools (with a compact spare tire)
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6268-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
Remove the center wheel ornament by pushing from the reverse
side.
Be careful not to lose the wheel ornament.
Stand the tire against the
bumper with the inner surface
facing toward you and install
the outside spare tire cover.
Pass the hoist assembly (C)
and holding bracket (B) through
the wheel opening.
WARNING
■ Stowing the flat tire
Failure to follow steps listed under stowing the tire may result in dama\
ge to
the spare tire carrier and loss of the tire, which could result in serious injury
or death.
Stowing the flat tire, jack and all tools (with a full-size spare tire)
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