2017 TOYOTA HIGHLANDER service

4916-4. Using the other interior features
6
Interior features
HIGHLANDER_U (OM0E017U)
When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, the green
indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Sa fety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the ve hicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to descri be the situation, and requests that
assistance be sent to the location.
Safety Connect LE D light Indicators
Safety Connect services

4926-4. Using the other interior features
HIGHLANDER_U (OM0E017U)■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

499
7Maintenance and care
HIGHLANDER_U (OM0E017U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 500
Cleaning and protecting the vehicle interior ........... 504
7-2. Maintenance Maintenance requirements ................... 507
General maintenance ................... 510
Emission inspection and maintenance (I/M)
programs......................... 513
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 514
Hood ................................. 516
Positioning a floor jack ................................. 518
Engine compartment ......... 519
Tires .................................. 531
Tire inflation pressure ....... 542
Wheels .............................. 545
Air conditioning filter.......... 547
Wireless remote control/electronic key
battery ............................. 549
Checking and replacing fuses ............................... 552
Light bulbs......................... 556

5087-2. Maintenance
HIGHLANDER_U (OM0E017U)
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■ Resetting the message indicating maintenance is required (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure described below:
 Using the trip meter
Vehicles without a smart key system: Turn the engine switch to the “LOCK”
position with the trip meter A reading shown.
Vehicles with a smart key system: Turn the engine switch off with the trip
meter A reading shown.
Vehicles without a smart key system: While pressing the trip meter reset
button ( →P. 93), turn the engine switch to the “ON” position (do not start the
engine, reset mode will be canceled).
Vehicles with a smart key system: While pressing the trip meter reset but-
ton ( →P. 93), turn the engine switch to the IGNITION ON mode (do not start
the engine, otherwise the reset mode will be canceled).
Continue to press and hold the button until the trip meter displays “000000”.
Using the multi-information display
While the engine is running, switch the multi-information display to .
( →P. 99)
Select “Maintenance System” on of the multi-information display.
Select “Yes” on the “Maintenance System” screen.
“Initialization Completed” will be displayed on the multi-information display
when the reset procedure has been completed.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty cove rage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
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5107-2. Maintenance
HIGHLANDER_U (OM0E017U)
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
BatteryCheck the connections. (→P. 527)
Brake fluidIs the brake fluid at the correct level? ( →P. 526)
Engine coolantIs the engine coolant at the correct level?
(→P. 524)
Engine oilIs the engine oil at the correct level? ( →P. 521)
Exhaust systemThere should not be any fumes or strange
sounds.
Radiator/condenserThe radiator and condenser should be free from
foreign objects. (→P. 525)
Washer fluidIs there sufficient washer fluid? (→P. 530)

5137-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM0E017U)
The OBD system determines that a problem exists somewhere in the
emission control system. Your vehi cle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
● When the battery is disconnected or discharged
Readiness codes that are set duri ng ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle may not pass the I/M test.
The error code in the OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.
Contact your Toyota dealer to prepare the vehicle for re-testing.
Emission inspection an d maintenance (I/M)
programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnos tics) checks. The OBD system
monitors the operation of the emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator la mp still remains on after sev-
eral driving trips
If your vehicle does not pass the I/M test

514
HIGHLANDER_U (OM0E017U)
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
Battery condition
(→ P. 527)• Warm water• Baking soda• Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
(→ P. 526)• FMVSS No.116 DOT 3 or SAE J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine coolant
level ( →P. 524)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
For U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
For Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding engine coolant)
Engine oil level
( → P. 521)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses ( →P. 552)• Fuse with same amperage rating as original
Light bulbs
(→ P. 556)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and con-
denser (
→P. 525)⎯
Tire inflation
pressure
( → P. 542)• Tire pressure gauge
• Compressed air source
Washer fluid
(→ P. 530)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)

5237-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM0E017U)■
If the oil is spilled on the engine cover (vehicles with 3.5 L V6 [2GR-FKS]
engine)
To prevent the engine cover from being damaged, remove any engine oil
from the engine cover as soon as possible using a neutral detergent. Do not
use an organic solvent such as brake cleaner.
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground.
Call your Toyota dealer, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.