JOBNAME: 2372869-en-2017_High PAGE: 4 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
Battery control module (battery voltage
sensor)
Hybrid battery
Hybrid control module (power
management control module)
Inverter with converter
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals and
gaskets.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
WARRANTY COVERAGE AT A GLANCE
Speci c components may have longer coverage under terms of the Powert\
rain Warranty.
Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont and Washington vehicles equipped with a California Certi ed
Emission Control System.
Vehicles covered by this warranty are also covered by the Federal Emissio\
n Control Warranty.
General Warranty Provisions
WARRANTY
Your Warranties in Detail12
JOBNAME: 2372869-en-2017_High PAGE: 4 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
JOBNAME: 2372869-en-2017_High PAGE: 13 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
Battery control module (battery voltage
sensor)
Hybrid battery
Hybrid control module (power
management control module)
Inverter with converter
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals and
gaskets.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13
JOBNAME: 2372869-en-2017_High PAGE: 12 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
WARRANTY COVERAGE AT A GLANCE
Speci c components may have longer coverage under terms of the Powert\
rain Warranty.
Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont and Washington vehicles equipped with a California Certi ed
Emission Control System.
Vehicles covered by this warranty are also covered by the Federal Emissio\
n Control Warranty.
General Warranty Provisions
WARRANTY
Your Warranties in Detail12
JOBNAME: 2372869-en-2017_High PAGE: 4 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air/Fuel Metering System
Air fuel ratio sensor
Engine control computer (engine
control module)
Fuel delivery pipe
Fuel pump
Injector driver
Throttle body
Air Induction System
Intake manifold and intake air surge
tank
Catalyst System
Exhaust center pipe (including catalytic
converter)
Exhaust manifold (including manifold
converter)
EGR System
EGR cooler
EGR pipe
EGR valve
Evaporative Control System
Fuel tank
Fuel tank solenoid main valve
California Emission Control Warranty
WARRANTY
Your Warranties in Detail25
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
MANUFACTURER’S
WARRANTY COVERAGE
1)For three years or 50,000 miles,
whichever occurs first:
If your vehicle fails a smog-check
test, all necessary repairs and
adjustments will be made by Toyota
to ensure that your vehicle passes
the test. This is your Emission
Control System PERFORMANCE
WARRANTY.
If an emissions-related part listed on
pages 18-19 is defective, the part
will be repaired or replaced by
Toyota. This is your SHORT-TERM
Emission Control System DEFECT
WARRANTY. Specific components
may have longer coverage under the
terms of the Powertrain Warranty.
2)For seven years or 70,000 miles,
whichever occurs first:
If an emissions-related part listed on
page 25 is defective, the part will be
repaired or replaced by Toyota. This
is your LONG-TERM Emission
Control System DEFECT WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manualand this booklet. Toyota
recommends that you retain all receipts
covering maintenance on your vehicle, but
Toyota cannot deny warranty coverage
solely for the lack of receipts or your
failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your
vehicle to a Toyota dealership as soon as
a problem exists. The warranty repairs
should be completed in a reasonable
amount of time, not to exceed 30 days.
You should also be aware that Toyota may
deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect,
improper maintenance or unapproved
modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact the Toyota Customer
Experience Center at (800) 331-4331 or
the California Air Resources Board, Mobile
Source Control Division, at 9528 Telstar
Avenue, Suite 4, El Monte, CA 91731,
(800) 242-4450.
California Emission Control Warranty
WARRANTY
Your Warranties in Detail24
JOBNAME: 2372869-en-2017_High PAGE: 4 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air/Fuel Metering System
Air fuel ratio sensor
Engine control computer (engine
control module)
Fuel delivery pipe
Fuel pump
Injector driver
Throttle body
Air Induction System
Intake manifold and intake air surge
tank
Catalyst System
Exhaust center pipe (including catalytic
converter)
Exhaust manifold (including manifold
converter)
EGR System
EGR cooler
EGR pipe
EGR valve
Evaporative Control System
Fuel tank
Fuel tank solenoid main valve
California Emission Control Warranty
WARRANTY
Your Warranties in Detail25
JOBNAME: 2372869-en-2017_High PAGE: 24 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
MANUFACTURER’S
WARRANTY COVERAGE
1)For three years or 50,000 miles,
whichever occurs first:
If your vehicle fails a smog-check
test, all necessary repairs and
adjustments will be made by Toyota
to ensure that your vehicle passes
the test. This is your Emission
Control System PERFORMANCE
WARRANTY.
If an emissions-related part listed on
pages 18-19 is defective, the part
will be repaired or replaced by
Toyota. This is your SHORT-TERM
Emission Control System DEFECT
WARRANTY. Specific components
may have longer coverage under the
terms of the Powertrain Warranty.
2)For seven years or 70,000 miles,
whichever occurs first:
If an emissions-related part listed on
page 25 is defective, the part will be
repaired or replaced by Toyota. This
is your LONG-TERM Emission
Control System DEFECT WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manualand this booklet. Toyota
recommends that you retain all receipts
covering maintenance on your vehicle, but
Toyota cannot deny warranty coverage
solely for the lack of receipts or your
failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your
vehicle to a Toyota dealership as soon as
a problem exists. The warranty repairs
should be completed in a reasonable
amount of time, not to exceed 30 days.
You should also be aware that Toyota may
deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect,
improper maintenance or unapproved
modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact the Toyota Customer
Experience Center at (800) 331-4331 or
the California Air Resources Board, Mobile
Source Control Division, at 9528 Telstar
Avenue, Suite 4, El Monte, CA 91731,
(800) 242-4450.
California Emission Control Warranty
WARRANTY
Your Warranties in Detail24