2017 TOYOTA HIGHLANDER HYBRID tow

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HIGHLANDER_HV_U (OM48F12U)
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4-1. Before drivingDriving the vehicle ............. 192
Cargo and luggage............ 202
Vehicle load limits ............. 207
Trailer towing..................... 208
Dinghy towing.................... 224
4-2. Driving procedures Power (ignition) switch ...... 225
EV drive mode................... 231
Hybrid transmission........... 233
Turn signal lever................ 239
Parking brake .................... 240
4-3. Operating the lights and wipers
Headlight switch ................ 241
Automatic High Beam ....... 245
Fog light switch ................. 249
Windshield wipers and washer ............................ 250
Rear window wiper and washer ............................ 254 4-4. Refueling
Opening the fuel tank cap................................... 256
4-5. Using the driving support systems
Toyota Safety Sense P ...... 261
PCS (Pre-Collision System)..... 268
LDA (Lane Departure Alert
with steering control) ....... 282
Dynamic radar cruise control.............................. 292
Rear view monitor system ............................. 304
BSM (Blind Spot Monitor)......... 313
• BSM function ................. 318
• RCTA function ............... 322
Driving assist systems ....... 328
4-6. Driving tips Hybrid vehicle driving tips ................................... 334
Winter driving tips .............. 337
Utility vehicle precautions ...................... 341
4Driving

TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48F12U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ............................... 562
If you think something is wrong............................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed ......................... 577
If you have a flat tire .......... 597
If the hybrid system will not start ..................... 621
If the electronic key does not operate
properly ........................... 623
If the 12-volt battery is discharged ....................... 626
If your vehicle overheats......................... 631
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises

18Pictorial index
HIGHLANDER_HV_U (OM48F12U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 225
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 225
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 561
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 621
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 592
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 237
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 103
Reading the meters/adjusting the meter light . . . . . . . . . . . . . P. 103
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 567
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 107
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 107
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
When a warning message or indicator is displayed . . . . . . . . . P. 5771
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341-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
To release plate “B”, press the
release button on buckle “B”
To release plate “A”, insert the
key (→P. 120) or plate “B” into
the hole on buckle “A”.
Retract the belt slowly when
releasing and stowing the seat
belt.
Holding plate “A” and “B”
together, insert both plates into
the holder on the roof.
Releasing and stowing the seat belt (for the third center seat)
Plate “B”
Buckle “B”
Release
button1
Buckle “A”
Buckle “A”Plate “B”
Plate “A”
Plate “A”
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441-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU ) controls airbag deployment based on infor-
mation obtained from the sensors et c. shown in the system compo-
nents diagram above. This informat ion includes crash severity and
occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbag s with non-toxic gas to help restrain
the motion of the occupants.
WARNING
■ SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reaching the ped- als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, simply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a firm, non-
slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while
still maintaining control of the foot pedals, steering wheel, and your v\
iew
of the instrument panel controls.

461-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
WARNING
■SRS airbag precautions
● Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
● Do not allow the front seat occupants to
hold items on their knees.
● Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
● Do not allow anyone to kneel on the
passenger seats toward the door or put
their head or hands outside the vehicle.
● Do not attach anything to or lean any-
thing against areas such as the dash-
board, steering wheel pad and lower
portion of the instrument panel.
These items can become projectiles
when the SRS driver, front passenger
and driver’s knee airbag deploy.
● Do not attach anything to areas such as
a door, windshield, side window, front or
rear pillar, roof side rail and assist grip.

891-2. Hybrid system
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For safety and security
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Road accident cautions
Observe the following precautions to reduce the risk of death or serious
injury:
● Pull your vehicle off the road, shift the shift lever to P, apply the parking
brake, and turn the hybrid system off.
● Do not touch the high voltage parts, cables or connectors.
● If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
● If a fluid leak occurs, do not touch the fluid as it may be strong alkaline
electrolyte from the hybrid battery (traction battery). If it comes into contact
with your skin or eyes, wash it off immediately with a large amount of water
or, if possible, boric acid solution. Seek immediate medical attention.
● If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
● If your vehicle needs to be towed, do so with all four wheels raised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. This may
cause a fire. (
→P. 562)
● Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.

1493-2. Opening, closing and locking the doors
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Operation of each component
HIGHLANDER_HV_U (OM48F12U)■
Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: →P. 623)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices