Page 618 of 716

6188-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)■
If you have a flat front tire on a road covered with snow or ice (vehi-
cles with a compact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
1
2
3
• ABS & Brake assist
•VDIM
•TRAC
• Dynamic radar cruise control
• Pre-Collision System
• EPS • Automatic High Beam
• LDA (Lane Departure Alert with
steering control)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Page 622 of 716

6228-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 626)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 517)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 635 of 716

6358-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some othe r material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
1
2
3
4
5
Page 645 of 716
6459-1. Specifications
9
Vehicle specifications
HIGHLANDER_HV_U (OM48F12U)
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
*1: Minimum pedal clearance when depressed with a force of 110 lbf (490 N,50 kgf) while the hybrid system is on.
*2: Parking brake pedal travel when depre ssed with a force of 67 lbf (300 N,
31 kgf)
Hybrid transmission
Fluid capacity*
Front
4.9 qt. (4.6 L, 4.0 Imp. qt.)
Rear
1.9 qt. (1.8 L, 1.6 Imp. qt.)
Fluid type Toyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may ulti-
mately damage the transmission of your vehicle.
Brakes
Pedal clearance*13.7 in. (93 mm) Min.
Pedal free play 0.04 ⎯ 0.08 in. (1 ⎯ 2 mm)
Brake pad wear limit 0.04 in. (1.0 mm)
Parking brake lining
wear limit 0.04 in. (1.0 mm)
Parking brake pedal
travel*28 ⎯
11 clicks
Fluid type SAE J1703 or FMVSS No.116 DOT 3
Steering
Free playLess than 1.2 in. (30 mm)
Page 676 of 716

6769-2. Customization
HIGHLANDER_HV_U (OM48F12U)
■Vehicle customization
●When the smart key system is off, the entry unlock function cannot be cus-
tomized.
● When the doors remain closed after unlocking the doors and the timer act\
i-
vated automatic door lock function activates, signals will be generated in
accordance with the operation buzzer volume and operational signal (Emer-
gency flashers) function settings.
■ Changing of the power back door opening angle (if equipped)
The opening angle setting can be changed through operation of either the
power back door switch or the audio system screen.
However, if the power switch is on and the power back door switch is used to
change the opening angle setting, the changed opening angle will not be
reflected on the audio system screen until the power switch is turned off and
then on again.
■ When customizing on the audio system screen
Stop the vehicle in a safe place, apply the parking brake, and shift the shift
lever to P. Also, to prevent 12-volt battery discharge, leave the hybrid system
operating while customizing the features.
WARNING
■ During customization
As the hybrid system needs to be oper ating during customization, ensure
that the vehicle is parked in a place with adequate ventilation. In a closed
area such as a garage, exhaust gases including harmful carbon monoxide
(CO) may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ During customization
To prevent 12-volt battery discharge, ensure that the hybrid system is oper-
ating while customizing features.
Page 696 of 716
696What to do if... (Troubleshooting)
HIGHLANDER_HV_U (OM48F12U)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (→P. 178)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. ( →P. 227)
●The seat belt reminder light is flashing
Are the driver and the passengers wearing the seat belts? ( →P. 568)
●The parking brake indicator is on
Is the parking brake released? (→P. 240)
Depending on the situation, other types of warning buzzer may also sound.
( →P. 567, 577)
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
A warning buzzer sounds during driving
Page 700 of 716

700Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Alarm .......................................... 93Alarm ...................................... 93
Warning buzzer............. 567, 577
Anchor brackets ........................ 66
Antennas (smart key system)................................... 146
Anti-lock Brake System (ABS) ...................................... 328
Function ................................ 328
Warning light ......................... 568
Armrest ..................................... 468
Assist grips .............................. 469
Audio input
*............................ 353
Automatic High Beam ............. 245
Automatic light control
system .................................... 241
AUX port
*......................... 353, 381
Auxiliary boxes ................ 455, 458 Back door ................................ 130
Back-up lights
Replacing light bulb .............. 545
Wattage ................................ 649
Battery (12-volt battery) .......... 517
Battery checking ................... 517
If the 12-volt battery is discharged.......................... 626
Preparing and checking before winter ...................... 337
Battery (traction battery) .......... 85
Bluetooth
®
Entune Audio ................ 394, 395
Hands-free system (for cellular phone) ............. 382
Bottle holders .......................... 452
Brake
Fluid ...................................... 645
Parking brake ....................... 240
Warning light......................... 567
Brake assist ............................. 328
Break-in tips ............................ 193
Brightness control Instrument panel light control ................................ 104
BSM (Blind Spot Monitor) ....... 313 Blind Spot Monitor
function............................... 318
Rear Cross Traffic Alert function............................... 322
B
Page 709 of 716

709Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Noise from under vehicle............ 8
Odometer.................................. 103
OilEngine oil .............................. 642
Opener Back door.............................. 131
Fuel filler door ....................... 258
Glass hatch ........................... 142
Hood ..................................... 506
Outer foot lights....................... 447
Outside rear view mirrors ....... 175 Adjusting and folding ............ 175
BSM (Blind spot monitor) ...... 313
Mirror position memory ......... 163
Outside rear view mirror
defoggers ........................... 436
Outside temperature display .................................... 461
Overheating, Hybrid system ... 631 Panoramic moon roof ............. 185
Jam protection function ........ 187
Operation .............................. 185
Panoramic view monitor
*
Parking assist sensors (intuitive parking assist)
*
Parking brake........................... 240 Operation .............................. 240
Parking brake engaged
warning buzzer ................... 581
Parking brake engaged
warning light ....................... 568
Parking brake engaged warning message ............... 581
Parking lights........................... 241 Light switch ........................... 241
Replacing light bulbs ............ 545
Wattage ................................ 649
PCS (Pre-Collision System).......... 268
Pre-collision brake assist ...... 269
Pre-collision braking ............. 269
Pre-collision warning ............ 269
Warning light......................... 569
Personal lights......................... 448 Wattage ................................ 649
Power back door ..................... 130
Power control unit ..................... 85
Power control unit coolant ..... 513 Capacity................................ 644
Checking............................... 513
Preparing and checking before winter ...................... 337
N
O
P
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”