Page 126 of 716
1263-2. Opening, closing and locking the doors
HIGHLANDER_HV_U (OM48F12U)■
Alarm (if equipped)
Locking the doors will set the alarm system. ( →P. 93)
■ If the smart key system or the wireless remote control does not operate
properly
Use the mechanical key to lock and unlock the doors. ( →P. 623)
Replace the key battery with a new one if it is depleted. ( →P. 539)
◆Door lock switch
Locks all the doors
Unlocks all the doors
◆Inside lock buttonsLocks the doors
Unlocks the doors
The front doors can be opened
by pulling the inside handle
even if the lock buttons are in
the lock position.
Move the inside lock button to the lock position.
Close the door.
The door cannot be locked if the power switch is in ACCESSORY or
ON mode, or the electronic ke y is left inside the vehicle.
The key may not be detected correctly and the door may be locked.
Unlocking and locking the doors from the inside
1
2
1
2
Locking the front doors from the outside without a key
1
2
Page 128 of 716

1283-2. Opening, closing and locking the doors
HIGHLANDER_HV_U (OM48F12U)
■Switching the door unlock function
It is possible to set which doors the entry function unlocks using the wireless
remote control.
Turn the power switch off.
When the indicator light on the key surface is not on, press and hold ,
or for approximately 5 seconds while pressing and holding
.
The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at least
5 seconds, and repeat step .)
For vehicles with an alarm: To prevent unintended triggering of the alarm,
unlock the doors using the wireless remote control and open and close a door
once after the settings have been changed. (If a door is not opened within 60
seconds after is pressed, the doors will be locked again and the alarm
will automatically be set.)
In case that the alarm is triggered, immediately stop the alarm. ( →P. 94)
1
2
2
Multi-information
displayUnlocking functionBeep
Holding the driver’s door handle
unlocks only the driver's door.Exterior:
Beeps 3 times
Interior:
Pings once
Holding a passenger’s door
handle unlocks all the doors.
Holding a door handle unlocks
all the doors.
Exterior:
Beeps twice
Interior:
Pings once
Page 143 of 716

1433-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_HV_U (OM48F12U)■
Function to prevent the glass hatc h being locked with the electronic key
● When all doors are locked, closing the glass hatch with the electronic key
left inside the luggage compartment will sound an alarm.
In this case, the glass hatch can be opened by pressing the glass hatch
opener.
● If the spare electronic key is put in the luggage compartment with all the
doors locked, the key confinement prevention function will activate and the
glass hatch can be opened. In order to prevent theft, take all electronic keys
with you when leaving the vehicle.
● If the electronic key is put in the luggage compartment with all the doors
locked, the key may not be detected depending on the location of the key
and the surrounding radio wave conditions. In this case, the key confine-
ment prevention function cannot be activated, causing the doors to lock
when the glass hatch is closed. Make sure to check where the key is before
closing the glass hatch.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Before driving
● Make sure that the glass hatch is fully closed. If the glass hatch is not fully
closed, it may open unexpectedly while driving and hit near-by objects or
luggage in the luggage compartment may be thrown out, causing an acci-
dent.
● Do not allow a child to open or close the glass hatch.
Doing so may cause the glass hatch to move unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing glass hatch.
■ Operating the glass hatch
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.
● Remove any heavy loads, such as snow and ice, from the glass hatch
before opening it. Failure to do so may cause the glass hatch to suddenly
shut again after it is opened.
● When opening or closing the glass hatch, thoroughly check to make sure
the surrounding area is safe.
● If anyone is in the vicinity, make sure they are safe and let them know that
the glass hatch is about to open or close.
● Use caution when opening or closing the glass hatch in windy weather as
it may move abruptly in strong wind.
Page 147 of 716

1473-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_HV_U (OM48F12U)■
Effective range (areas within whic h the electronic key is detected)
■ Alarms and warning indicators
An alarm sounds and warning messages are displayed on the multi-informa-
tion display are used to protect against unexpected accidents or theft of the
vehicle resulting from erroneous operation. When a warning message is dis-
played, take appropriate measures based on the displayed message.
(→P. 577)
When only an alarm sounds, circumstances and correction procedures are as
follows:
*: Vehicles with a glass hatch When locking or unlocking the doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle. (Only the doors detecting the
key can be operated.)
When starting the hybrid system or changing power switch modes
The system can be operated when the electronic key is inside the
vehicle.
When opening the glass hatch (if equipped) and locking or unlocking
the doors
This system can be operated when the electronic key is within about
2.3 ft. (0.7 m) of the back door opener switch.
AlarmSituationCorrection procedure
Exterior alarm sounds
once for 5 seconds
The glass hatch was
closed while the elec-
tronic key was still
inside the vehicle and
all the doors were
locked.
*
Retrieve the electronic
key from the vehicle
and close the glass
hatch.
*
An attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior alarm sounds
continuously
The power switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
power switch was in
ACCESSORY mode).
Turn the power switch
off and close the
driver’s door.
Page 151 of 716

1513-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_HV_U (OM48F12U)●
If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
● A sudden handle operation or a handle operation immediately after entering
the effective range may prevent the doors from being unlocked. Touch the
door unlock sensor and check that the doors are unlocked before pulling the
door handle again.
● Unlocking the vehicle may take more time if another electronic key is within
the effective range.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle.
● The smart key system can be deactivated in advance. ( →P. 671)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention function may not
operate.)
■ If the smart key system do es not operate properly
● Locking and unlocking the doors: Use the mechanical key. ( →P. 623)
● Starting the hybrid system: →P. 624
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: →P. 666)
■ If the smart key system has been deactivated in a customized setting
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( →P. 125, 623)
● Starting the hybrid system and changing power switch modes: →P. 624
● Stopping the hybrid system: →P. 226
Page 626 of 716
6268-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm, confirm
that the electronic key is being
carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( →P. 95)
Open the hood and fuse box
cover.
Open the exclusive jump start-
ing terminal cover.
If the 12-volt bat tery is discharged
The following procedures may be used to start the hybrid sys-
tem if the 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
1
2
3
Page 671 of 716
6719-2. Customization
9
Vehicle specifications
HIGHLANDER_HV_U (OM48F12U)■
Smart key system (
→P. 124, 130, 146)
■Wireless remote control ( →P. 120, 124, 130)
■Power back door* (→ P. 130)
*:If equipped
■
Driving position memory* ( → P. 163)
*:If equipped
FunctionDefault settingCustomized set-
ting
Smart key systemOnOff——O
Number of consecutive
door lock operations2 timesAs many as
desired——O
123
FunctionDefault settingCustomized set- ting
Wireless remote controlOnOff——O
Unlocking operation
Driver’s door
unlocked in one step, all doors
unlocked in two steps
All doors
unlocked in one
step
O—O
Alarm (panic mode)OnOff——O
123
FunctionDefault settingCustomized set- ting
Power back door open-
ing angleOpening angle 5Opening angle 1 to 4O—O
123
FunctionDefault settingCustomized set- ting
Selecting the door link-
ing driving position mem-
ory with door unlock
operation
Driver’s doorAll doors——O
123
Page 697 of 716
697What to do if... (Troubleshooting)
HIGHLANDER_HV_U (OM48F12U)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects them and the alarm sounds. (→P. 93)
To stop the alarm, turn the power switch to ON mode or start the hybrid
system.
●Is the electronic key left inside the vehicle or the moon roof or panoramic
moon roof open?
Check the message on the multi-information display. (→P. 577)
●When a warning light turns on or a warning message or indicator is dis-
played, refer to P. 567, 577.
An alarm is activated and the horn sounds
(vehicles with an alarm)
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message or indicator
is displayed