TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48F12U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ............................... 562
If you think something is wrong............................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed ......................... 577
If you have a flat tire .......... 597
If the hybrid system will not start ..................... 621
If the electronic key does not operate
properly ........................... 623
If the 12-volt battery is discharged ....................... 626
If your vehicle overheats......................... 631
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises
931-3. Theft deterrent system
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
The alarm uses light and sound to give an alert when an intrusion is
detected.
The alarm is triggered in the following situations when the alarm is
set:
●A locked door is unlocked or opened in any way other than using
the entry function, wireless remo te control or mechanical key.
● The hood is opened.
● The locked glass hatch (if equipped) is opened in any way other
than using the entry function.
● The 12-volt battery is reconnected.
Close the doors, glass hatch (if
equipped) and hood, and lock all
the doors. The system will be set
automatically after 30 seconds.
The indicator light changes from
being on to flashing when the sys-
tem is set.
Alarm∗
∗: If equipped
The alarm
Setting the alarm system
1223-1. Key information
HIGHLANDER_HV_U (OM48F12U)■
When riding in an aircraft
When bringing an electronic key onto an aircraft, make sure you do not press
any button on the electronic key while inside the aircraft cabin. If you are car-
rying an electronic key in your bag etc., ensure that the buttons are not likely
to be pressed accidentally. Pressing a button may cause the electronic key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting operation
→P. 149
■ Electronic key battery depletion
●The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the hybrid
system stops. ( →P. 593)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( →P. 539)
• The smart key system or the wireless remote control does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 3 ft. (1
m) of the following electrical appl iances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ When the electronic key battery is fully depleted
→P. 539
■ Confirmation of the registered key number
The number of electronic keys already registered to the vehicle can be con-
firmed. Ask your Toyota dealer for details.
■ If a wrong key is used
The key cylinder rotates freely to isolate inside mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: →P. 666)
■ Certification for the wi reless remote control
→P. 152
1263-2. Opening, closing and locking the doors
HIGHLANDER_HV_U (OM48F12U)■
Alarm (if equipped)
Locking the doors will set the alarm system. ( →P. 93)
■ If the smart key system or the wireless remote control does not operate
properly
Use the mechanical key to lock and unlock the doors. ( →P. 623)
Replace the key battery with a new one if it is depleted. ( →P. 539)
◆Door lock switch
Locks all the doors
Unlocks all the doors
◆Inside lock buttonsLocks the doors
Unlocks the doors
The front doors can be opened
by pulling the inside handle
even if the lock buttons are in
the lock position.
Move the inside lock button to the lock position.
Close the door.
The door cannot be locked if the power switch is in ACCESSORY or
ON mode, or the electronic ke y is left inside the vehicle.
The key may not be detected correctly and the door may be locked.
Unlocking and locking the doors from the inside
1
2
1
2
Locking the front doors from the outside without a key
1
2
1483-2. Opening, closing and locking the doors
HIGHLANDER_HV_U (OM48F12U)■
Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.
●In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.
■ Electronic key battery-saving function
When battery-saving mode is set, battery depletion is minimized by stop-
ping the electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.
1493-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_HV_U (OM48F12U)■
Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: →P. 623)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
1503-2. Opening, closing and locking the doors
HIGHLANDER_HV_U (OM48F12U)■
Note for the entry function
●Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel or floor, or in the auxiliary box of the driver's side instrument panel, door pockets or glove box when
the hybrid system is started or power switch modes are changed.
● Do not leave the electronic key on top of the instrument panel or near t\
he
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the out side, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, the doors may be
locked or unlocked by anyone. However, only the doors detecting the elec-
tronic key can be used to unlock the vehicle.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
● The doors may unlock or lock if a large amount of water splashes on the
door handle, such as in the rain or in a car wash when the electronic key is
within the effective range. (The doors will automatically be locked after
approximately 60 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
● Touching the door lock or unlock sensor while wearing gloves may prevent
lock or unlock operation. Remove the gloves and touch the lock or unlock
sensor again.
● When the lock operation is performed using the lock sensor, recognition sig-
nals will be shown up to two consecutive times. After this, no recognition
signals will be given.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that case, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the smart key system. ( →P. 148)
2274-2. Driving procedures
4
Driving
HIGHLANDER_HV_U (OM48F12U)
If the hybrid system is stopped with the shift lever in a position other
than P, the power switch will not be turned off but instead be turned to
ACCESSORY mode. Perform the following procedure to turn the
switch off:
Check that the parking brake is set.
Shift the shift lever to P.
Check that “Turn Power OFF” is displayed on the multi-information
display and then press the power switch once.
Check that “Turn Power OFF” on the multi-information display is off.
■Message displays
Message illustrations used in this section are intended as examples, and may
differ from the image that is actually displayed on the multi-information dis-
play.
■ Auto power off function
If the vehicle is left in ACCESSORY mode for more than 20 minutes or ON
mode (the hybrid system is not operating) for more than an hour with the shift
lever in P, the power switch will automatically turn off. However, this function
cannot entirely prevent 12-volt battery discharge. Do not leave the vehicle
with the power switch in ACCESSORY or ON mode for long periods of time
when the hybrid system is not operating.
■ Sounds and vibrations specific to a hybrid vehicle
→P. 8 4
■ Electronic key battery depletion
→P. 122
■ When the ambient temperature is low, such as during winter driving con-
ditions
When starting the hybrid system, the flashing time of the “READY” indicator
may be long. Leave the vehicle as it is until the “READY” indicator is steady
on, as steady means the vehicle is able to move.
■ Conditions affecting operation
→P. 149
■ Note for the entry function
→P. 150
When stopping the hybrid system with the shift lever in a posi-
tion other than P
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