Page 1 of 716
HIGHLANDER_HV_U (OM48F12U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically
Page 2 of 716

TABLE OF CONTENTS2
HIGHLANDER_HV_U (OM48F12U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ............................. 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm ................................... 93
2. Instrument cluster Warning lights and indicators........................... 98
Gauge and meters ............ 103
Multi-information display ... 107
Energy monitor/ consumption screen ........ 113 3-1. Key information
Keys................................... 120
3-2. Opening, closing and locking the doors
Side doors ......................... 124
Back door .......................... 130
Glass hatch........................ 142
Smart key system .............. 146
3-3. Adjusting the seats Front seats......................... 154
Rear seats ......................... 156
Driving position memory .... 163
Head restraints .................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 171
Inside rear view mirror ....... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows.................. 177
Moon roof .......................... 181
Panoramic moon roof ........ 185
1For safety and security
2Instrument cluster
3Operation of each
component
Page 7 of 716
7
1
9 8 6 5
4
3
2
HIGHLANDER_HV_U (OM48F12U)
10
7
9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 638
Fuel information ................ 650
Tire information ................. 653
9-2. Customization Customizable features ...... 666
9-3. Initialization Items to initialize................ 677 Reporting safety defects
for U.S. owners ........................ 680
Seat belt instructions for Canadian owners
(in French)................................ 681
SRS airbag instructions for Canadian owners
(in French)................................ 684
What to do if... (Troubleshooting) ..................... 694
Alphabetical index ...................... 699
9Vehicle specifications10For owners
Index
Page 9 of 716
9
HIGHLANDER_HV_U (OM48F12U)The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
●
Multiport fuel injection system/sequential multiport fuel injection system
● Dynamic radar cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit approximately the
same amount of electromagnetic waves as the conventional gasoline pow-
ered vehicles or home electronic appliances despite of their electromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Installation of a mobile two-way radio system
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12
HIGHLANDER_HV_U (OM48F12U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
Page 24 of 716

24Pictorial index
HIGHLANDER_HV_U (OM48F12U)
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 41
Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 28
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 154
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 167
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 32
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 451
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 453
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 156
Rear automatic air conditioning switches . . . . . . . . . . . . . . P. 441
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 446
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 468
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 470
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12
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27
For safety and security1
HIGHLANDER_HV_U (OM48F12U)1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ............................. 61
Child restraint systems........ 62
Installing child restraints...... 66
Exhaust gas precautions..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm................................... 93
Page 41 of 716
411-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
◆SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front pas-
senger from impact with interior components
SRS driver’s knee airbag
Can help provide driver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS airbags
The SRS airbags inflate when the vehicle is subjected to certain
types of severe impacts that may cause significant injury to the
occupants. They work together with the seat belts to help reduce
the risk of death or serious injury.
1
2
3