Page 711 of 812
7118-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
●Stop the vehicle in a safe place on a hard, flat surface. 
● Set the parking brake. 
● Shift the shift lever to P (Multidrive) or N (manual transmission). 
● Stop the engine. 
● Turn on the emergency flashers. (P. 680) 
● Check the degree of the tire damage. 
A tire should only be repaired 
with the emergency tire punc- 
ture repair kit if the damage is 
caused by a nail or screw pass- 
ing through the tire tread. 
• Do not remove the nail or 
screw from the tire. Remov- 
ing the object may widen the 
opening and make emer- 
gency repair with the repair 
kit impossible. 
• To avoid sealant leakage, move the vehicle until the area of the 
puncture, if known, is positioned at the top of the tire.
Before repairing the tire 
         
        
        
     
        
        Page 719 of 812
7198-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
Check the specified tire inflation pressure.
Tire inflation pressure is specified on the label as shown. (P. 772)
Start the vehicle’s engine. 
To inject the sealant and inflate 
the tire, turn the compressor 
switch on.
12
Left-hand drive vehiclesRight-hand drive vehicles
13 
14 
         
        
        
     
        
        Page 748 of 812
7488-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
Multidrive: Ensure that the shift lever is in P and depress the brake 
pedal.  
Manual transmission: Shift the shift lever to N and depress the 
clutch pedal. 
Touch the Toyota emblem side 
of the electronic key to the 
engine switch.
When the electronic key is 
detected, a buzzer sounds and the
engine switch will turn to IGNITION 
ON mode. 
When the smart entry & start sys- 
tem is deactivated in customization 
setting, the engine switch will turn 
to ACCESSORY  mode.
Firmly depress the brake pedal (Multidrive) or clutch pedal (manual 
transmission) and check that   and messages are shown on 
the multi-information display. 
Press the engine switch. 
In the event that the engine still cannot be started, contact any autho- 
rized Toyota retailer or Toyota authorized repairer, or any reliable 
repairer.
Starting the engine
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        Page 749 of 812

7498-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
■Stopping the engine 
Set the parking brake, shift the shift leve r to P (Multidrive) or N (manual trans- 
mission) and press the engine switch as you normally do when stopping the 
engine. 
■ Replacing the key battery 
As the above procedure is a temporary measure, it is recommended that the 
electronic key battery be replaced immediately when the battery is depleted. 
( P. 652) 
■ Alarm (if equipped) 
Using the mechanical key to lock the doors will not set the alarm system.  
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. 
■ Changing engine switch modes 
Release the brake pedal (Multidrive) or clutch pedal (manual transmission) 
and press the engine switch in step   above.  
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 238) 
■ When the electronic key does not work properly 
● Make sure that the smart entry & start system and push button start has not 
been deactivated in the customization setting. If it is off, turn the function on.  
(Customizable features  P. 776) 
● Check if battery-saving mode is set. If it is set, cancel the function.  
( P. 173)
WARNING
■When using the mechanical key and operating the power windows 
Operate the power window after checking to make sure that there is no pos- 
sibility of any passenger having any of their body parts caught in the side 
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
3 
         
        
        
     
        
        Page 757 of 812

7578-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
The coolant level is satisfactory 
if it is between the “FULL” and 
“LOW” lines on the reservoir. 
Reservoir 
“FULL” or “F” 
“LOW” or “L” 
Add coolant if necessary.
Water can be used in an emer- 
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check 
that the radiator cooling fans operate and to check for coolant leaks 
from the radiator or hoses.
The fans operate when the air conditioning system is turned on immedi- 
ately after a cold start. Confirm that the fans are operating by checking the 
fan sound and air flow. If it is difficult to check these, turn the air condition-
ing system on and off repeatedly. (The fans may not operate in freezing 
temperatures.)
If the fans are not operating:  
Stop the engine immediately and contact any authorized Toyota 
retailer or Toyota authorized repairer, or any reliable repairer. 
If the fans are operating:  
Have the vehicle inspected at the nearest authorized Toyota retailer 
or Toyota authorized repairer, or any reliable repairer.
4
1
2
3
5
6
7 
         
        
        
     
        
        Page 765 of 812
7659-1. Specifications
9
Vehicle specifications
C-HR_OM_Europe_OM10528E
*: The engine oil capacity is a reference quantity to be used when changing 
the engine oil. Warm up and turn off the engine, wait more than 5 minutes,
and check the oil level on the dipstick. 
■Engine oil selection 
“Toyota Genuine Motor Oil SAE 0W-20 for Downsized Turbo Gaso- 
line Engines” is used in your Toyota vehicle. Use Toyota approved 
“Toyota Genuine Motor Oil SAE 0W-20 for Downsized Turbo Gaso- 
line Engines” or equivalent to satisfy the following grade and vis- 
cosity. 
Oil grade: 
“Toyota Genuine Motor Oil SAE 0W-20 for Downsized Turbo Gaso- 
line Engines” or API grade SL “Energy-Conserving”, SM “Energy- 
Conserving” or SN “Resource-Conserving”; or ILSAC multigrade 
engine oil 
Viscosity grade: 
SAE 0W-20 and 5W-30
Lubrication system
Oil capacity  
(Drain and refill   reference*) 
With filter 3.95 L (4.17 qt., 3.48 Imp.qt.)
Without filter 3.65 L (3.86 qt., 3.21 Imp.qt.) 
         
        
        
     
        
        Page 792 of 812

792What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical 
keys can be made by any authorized Toyota retailer or Toyota authorized 
repairer, or any reliable repairer. ( P. 147)
●If you lose your keys or electronic keys, the risk of vehicle theft increases 
significantly. Contact any authorized Toyota retailer or Toyota authorized 
repairer, or any reliable repairer immediately. ( P. 154)
●Is the key battery weak or depleted? (P. 652)
●Vehicles with a smart entry & start system:  
Is the engine switch in IGNITION ON mode? 
When locking the doors, turn the engine switch off. ( P. 238)
●Vehicles with a smart entry & start system:  
Is the electronic key left inside the vehicle?  
When locking the doors, make sure that you have the electronic key on 
your person.
●The function may not operate properly due to the condition of the radio
wave. ( P. 147, 174)
●Is the child-protector lock set? 
The rear door cannot be opened from inside the vehicle when the lock is 
set. Open the rear door from outside and then unlock the child-protector 
lock. ( P. 161)
If you have a problem, check the following before contacting any 
authorized Toyota retailer or Toyota authorized repairer, or any 
reliable repairer.
The doors cannot be locked, unlocked, opened or closed 
You lose your keys 
The doors cannot be locked or unlocked 
The rear door cannot be opened 
         
        
        
     
        
        Page 795 of 812

795What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
●The seat belt reminder light is flashing 
Are the driver and the front passenger wearing the seat belts? ( P. 697)
●The brake system warning light (red indicator) is on 
Is the parking brake released? ( P. 256) 
Depending on the situation, other types of warning buzzer may also sound. 
( P. 693, 704)
●Did anyone inside the vehicle open a door during setting the alarm?  
The sensor detects them and the alarm sounds. ( P. 97) 
Vehicles without a smart entry & start system:  
To stop the alarm, turn the engine switch to the “ON” position or start the
engine. 
Vehicles with a smart entry & start system:  
To stop the alarm, turn the engine switch to IGNITION ON mode or start
the engine.
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. ( P. 704)
A warning buzzer sounds during driving 
An alarm is activated and the horn sounds  
(vehicles with an alarm) 
A warning buzzer sounds when leaving the vehicle  
(vehicles with a smart entry & start system)