Page 677 of 812

6777-3. Do-it-yourself maintenance
7
Maintenance and care
C-HR_OM_Europe_OM10528E
WARNING
■Replacing light bulbs 
● Turn off the lights. Do not attempt to replace the bulb immediately after 
turning off the lights.  
The bulbs become very hot and may cause burns. 
● Do not touch the glass portion of the light bulb with bare hands. When it is 
unavoidable to hold the glass portion, use and hold with a clean dry cloth 
to avoid getting moisture and oils on the bulb.  
Also, if the bulb is scratched or dropped, it may blow out or crack. 
● Fully install light bulbs and any parts used to secure them. Failure to do so 
may result in heat damage, fire, or water entering the headlight unit. This 
may damage the headlights or cause condensation to build up on the lens. 
● Do not attempt to repair or disassemble light bulbs, connectors, electric 
circuits or component parts.  
Doing so may result in death or serious injury due to electric shock. 
■ To prevent damage or fire  
● Make sure bulbs are fully seated and locked.  
● Check the wattage of the bulb before installing to prevent heat damage. 
         
        
        
     
        
        Page 682 of 812
6828-1. Essential information
C-HR_OM_Europe_OM10528E
Vehicles without a smart entry 
& start system: Stop the engine 
by turning the engine switch to 
the “ACC” position. 
Vehicles with a smart entry & 
start system: To stop the 
engine, press and hold the 
engine switch for 2 consecutive 
seconds or more, or press it 
briefly 3 times or more in suc- 
cession. 
Stop the vehicle in a safe place by the road.
4
Press and hold for 2 seconds or  
more, or press briefly 3 times or  more
4
WARNING
■ If the engine has to be turned off while driving 
● Power assist for the brakes and steering wheel will be lost, making the 
brake pedal harder to depress and the steering wheel heavier to turn. 
Decelerate as much as possible before turning off the engine. 
● Vehicles without a smart entry & start system: Never attempt to remove 
the key, as doing so will lock the steering wheel.
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        Page 685 of 812
6858-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
If your vehicle is transported by a 
flatbed truck, it should be tied 
down at the locations shown in the 
illustration. 
If you use chains or cables to tie 
down your vehicle, the angles 
shaded in black must be 45°. 
Do not overly tighten the tie 
downs or the vehicle may be dam- 
aged. 
If a tow truck is not available in an emergency, your vehicle may be 
temporarily towed using cables or chains secured to the emergency 
towing eyelets. This should only be attempted on hard surfaced roads 
for at most 80 km (50 miles) at under 30 km/h (18 mph).  
A driver must be in the vehicle to steer and operate the brakes. The 
vehicle’s wheels, drivetrain, axles, steering and brakes must be in 
good condition. 
For vehicles with a Multidrive, only the front towing eyelets may be 
used.
Using a flatbed truck
Emergency towing 
         
        
        
     
        
        Page 686 of 812
6868-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
Take out the towing eyelet. ( P. 713, 731) 
Remove the eyelet cover using 
a flathead screwdriver.
To protect the bodywork, place a 
rag between the screwdriver and
the vehicle body as shown in the 
illustration.
Insert the towing eyelet into the 
hole and tighten partially by 
hand. 
Tighten down the towing eyelet 
securely using a wheel nut 
wrench* or hard metal bar.
*: If the vehicle is not equipped with a 
wheel nut wrench, a wheel nut
wrench can be purchased at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
Emergency towing procedure
1
2
3
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        Page 687 of 812

6878-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle 
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position. 
Vehicles with a Stop & Start system: Before towing the vehicle, turn the 
engine switch off once, and then start the engine.
Vehicles with a smart entry & start system: Enter the vehicle being 
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode. 
Vehicles with a Stop & Start system: Before towing the vehicle, turn the 
engine switch off once, and then start the engine.
Shift the shift lever to N and release the parking brake.  
For vehicles with a Multidrive, when the shift lever cannot be 
shifted. ( P. 248)
■While towing 
If the engine is not running, the power assist for the brakes and steering will 
not function, making steering and braking more difficult. 
■ Wheel nut wrench 
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at 
any authorized Toyota retailer or Toyota authorized repairer, or any reliable 
repairer. 
Vehicles with a wheel nut wrench: Wheel  nut wrench is installed in the lug- 
gage compartment. ( P. 713, 731)
5
6
7 
         
        
        
     
        
        Page 689 of 812
6898-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
WARNING
Observe the following precautions.  
Failure to do so may result in death or serious injury. 
■ While towing 
● When towing using cables or chains, avoid sudden starts, etc., which 
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit 
people, and cause serious damage. 
● Vehicles without a smart entry & start system: Do not turn the engine 
switch to the “LOCK” position.  
There is a possibility that the steering wheel is locked and cannot be oper- 
ated.  
● Vehicles with a smart entry & start system: Do not turn the engine switch 
off.  
There is a possibility that the steering wheel is locked and cannot be oper-
ated. 
■ Installing towing eyelets to the vehicle 
Make sure that towing eyelets are installed securely.  
If not securely installed, towing eyelets may come loose during towing. 
         
        
        
     
        
        Page 690 of 812

6908-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type 
truck 
● Vehicles without a smart entry & start system: Do not tow the vehicle from 
the rear when the engine switch is in the “LOCK” position or the key is 
removed.
The steering lock mechanism is not strong enough to hold the front wheels 
straight. 
● Vehicles with a smart entry & start system: Do not tow the vehicle from the 
rear when the engine switch is off. The steering lock mechanism is not 
strong enough to hold the front wheels straight. 
● When raising the vehicle, ensure adequate ground clearance for towing at 
the opposite end of the raised vehicle. Without adequate clearance, the 
vehicle could be damaged while being towed. 
■ To prevent damage to the vehicle when towing with a sling-type truck 
Do not tow with a sling-type truck,  either from the front or rear. 
■ To prevent damage to the vehicle during emergency towing 
Do not secure cables or chains to the suspension components. 
■ When towing a vehicle equipped with a Stop & Start system (if 
equipped) 
Vehicles without a smart entry & start system: When it is necessary to tow 
the vehicle with all 4 wheels contacting the ground, perform the following 
procedure before towing the vehicle to protect the system. 
Turn the engine switch off once, and then start the engine. If the engine 
does not start, turn the engine switch to “ON” position. 
Vehicles with a smart entry & start system: When it is necessary to tow the 
vehicle with all 4 wheels contacting the ground, perform the following proce- 
dure before towing the vehicle to protect the system. 
Turn the engine switch off once, and then start the engine. If the engine 
does not start, turn the engine switch to IGNITION ON mode. 
         
        
        
     
        
        Page 727 of 812

7278-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
WARNING
■When fixing the flat tire 
● Stop your vehicle in a safe and flat area. 
● Do not touch the wheels or the area around the brakes immediately after 
the vehicle has been driven.  
After the vehicle has been driven, the wheels and the area around the
brakes may be extremely hot. Touching these areas with hands, feet or 
other body parts may result in burns. 
● To avoid risk of burst or severe leakage, do not drop or damage the bottle. 
Visually inspect the bottle before use. Do not use a bottle with shock, 
crack, scratch, leakage or any other damage. In such case, immediately 
replace. 
● Connect the valve and hose securely with the wheel installed to the vehi- 
cle. If the hose is not properly connected to the valve, air leakage may 
occur and sealant may be sprayed out. 
● If the hose comes off the valve while inflating the tire, there is a risk that 
the hose will move abruptly due to air pressure. 
● After inflation of the tire has completed, the sealant may splatter when the 
hose is disconnected or some air is let out of the tire. 
● Follow the operation procedure to repair the tire. If the procedures not fol- 
lowed, the sealant may spray out. 
● Keep back from the tire while it is being repaired, as there is a chance of it 
bursting while the repair operation is being performed. If you notice any 
cracks or deformation of the tire, turn off the compressor switch and stop
the repair operation immediately. 
● The repair kit may overheat if operated for a long period of time. Do not 
operate the repair kit continuously for more than 40 minutes. 
● Parts of the repair kit become hot during operation. Be careful when han- 
dling the repair kit during and after operation. Do not touch the metal part 
around the connecting area between the bottle and the compressor. It will 
be extremely hot. 
● Do not attach the vehicle speed warning sticker to an area other than the 
one indicated. If the sticker is attached to an area where an SRS airbag is 
located, such as the pad of the steering wheel, it may prevent the SRS air-
bag from operating properly.