2017 TOYOTA C_HR HYBRID key

6468-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
If the hybrid system will not start
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. (P. 648)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 9 4 )
● There may be a malfunction in the immobilizer system. (P. 9 9 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 647)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 651)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 536)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 221)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

6488-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
If the electronic key does not operate
properly
Use the mechanical key ( P. 145) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 679)
If communication between the electronic key and vehicle is inter-
rupted ( P. 166) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
1
2
3
4

6498-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the power switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal and check that and mes-
sages are shown on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be operated, contact
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Starting the hybrid system
1
2
3
4

6508-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■Stopping the hybrid system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 561)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 106)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 222)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 679)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 165)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
3

6518-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm
( P. 106):
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors may lock. ( P. 109)
Open the hood. (P. 526)
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer or a qualified repair shop.
1
2

6548-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■ When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
■ When exchanging the 12-volt battery
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery with the same case size as the previous 12-volt battery
and an equivalent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

6849-2. Customization
C-HR_HV_OM_Europe_OM10538E
■Power windows ( P. 193)
■Turn signal lever (P. 235)
■Automatic light control system (P. 244)
FunctionDefault settingCustomized
setting
Mechanical key linked
operation (open)OffOn––O
Mechanical key linked
operation (close)OffOn––O
Wireless remote control
linked operation (open)OffOn––O
Wireless remote control
linked operation (close)OffOn––O
Mechanical key, wireless
remote control linked
operation signal (buzzer)
OnOff––O
123
FunctionDefault settingCustomized
setting
Times of flashing of the
lane change signal flash-
ers
3
Off
––O5
7
123
FunctionDefault settingCustomized
setting
Light sensor sensitivityLevel 0Level -2 to 2–OO
Time elapsed before
headlights turn off (follow
me home system)
30 seconds
60 seconds
––O90 seconds
120 seconds
123

6879-2. Customization
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9
Vehicle specifications
■Illumination (P. 490)
*: If equipped
FunctionDefault settingCustomized
setting
Time elapsed before the
interior lights turn off15 seconds
Off
–OO7.5 seconds
30 seconds
Operation after the power
switch is turned offOnOff––O
Operation when the doors
are unlockedOnOff––O
Operation when you
approach the vehicle with
the electronic key on your
person
OnOff––O
Mirror illumination*OnOff––O
Time elapsed before the
mirror illumination turn
off*
15 seconds
Off
–OO7.5 seconds
30 seconds
Operation of the mirror
illumination when you
approach the vehicle with
the electronic key on your
person*
OnOff––O
Operation of the mirror
illumination when the
doors are unlocked*
OnOff––O
Interior lights illumination
controlOnOff––O
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