Page 512 of 712

5127-1. Maintenance and care
C-HR_HV_OM_Europe_OM10538E
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■ Self-restoring coat
The vehicle body has a self-restoring coating that is resistant to small surface
scratches caused in a car wash, etc.
● The coating lasts for 5 to 8 years from when the vehicle is delivered from the
plant.
● The restoration time differs depending on the depth of the scratch and out-
side temperature.
The restoration time may become shorter when the coating is warmed by
applying warm water.
● Deep scratches caused by keys, coins, etc., cannot be restored.
● Do not use wax that contain abrasives.
■ Automatic car washes
● Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
Perform the following to protect the vehicle and maintain it in
prime condition:
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5157-1. Maintenance and care
7
Maintenance and care
C-HR_HV_OM_Europe_OM10538E
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels, etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger’s side. When returning
the wipers to their original position, do so from the passenger’s side first.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.
Page 523 of 712

5237-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
Do-it-yourself service precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
( P. 536)
• Warm water • Baking soda • Grease
• Conventional wrench (for terminal clamp bolts)
Engine/power
control unit
coolant level
( P. 533)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
( P. 530)
• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses (P. 5 6 4 )• Fuse with same amperage rating as original
Light bulbs
( P. 568)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver•Wrench
Radiator and
condenser
( P. 535)
Tire inflation
pressure
( P. 553)
• Tire pressure gauge
• Compressed air source
Washer fluid
( P. 539)
• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)
Page 524 of 712

5247-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become el ectrically energized. To avoid death
or serious injury, observe the following precautions.
■ When working on the engine compartment
● Make sure that the indicator on the power switch and the “READY” indica-
tor are both off.
● Keep hands, clothing and tools away from the moving fan.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc., right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel or the 12-volt
battery. Fuel and 12-volt battery fumes are flammable.
● Be extremely cautious when working on the 12-volt battery. It contains poi-
sonous and corrosive sulfuric acid.
● Take care because brake fluid can harm your hands or eyes and damage
painted surfaces. If fluid gets on your hands or in your eyes, flush the
affected area with clean water immediately. If you still experience discom-
fort, consult a doctor.
■ When working near the electric cooling fans or radiator grille
Be sure the power switch is off.
With the power switch in ON mode, the electric cooling fans may automati-
cally start to run if the air conditioning is on and/or the coolant temperature
is high. ( P. 535)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.,
from getting in your eyes.
Page 529 of 712
5297-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
Engine compartment
Washer fluid tank (P. 539)
Engine coolant reservoir
( P. 533)
Fuse boxes ( P. 564)
Engine oil level dipstick
( P. 530)
Engine oil filler cap ( P. 531)
Power control unit coolant
reservoir ( P. 533)
12-volt battery ( P. 536)
Radiator ( P. 535)
Condenser ( P. 535)
Electric cooling fans
1
2
3
4
5
6
7
8
9
10
Page 530 of 712
5307-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning off the hybrid system, wait more than 5 minutes for
the oil to drain back into the bottom of the engine.
Holding a rag under the end,
pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may
differ depending on the type of
vehicle or engine.
Wipe the dipstick and reinsert it fully.
Engine oil
1
2
3
4
5
1
2
3
6
Page 531 of 712

5317-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
Make sure to check the oil type and prepare the items needed
before adding oil.
Remove the oil filler cap by turning it counterclockwise.
Add engine oil slowly, checking the dipstick.
Install the oil filler cap by turning it clockwise.
■ Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
● When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
Engine oil selection P. 670
Oil quantity (Low Full)1.5 L (1.6 qt., 1.3 lmp.qt.)
ItemsClean funnel
1
2
3
Page 532 of 712

5327-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call any authorized Toyota reta iler or Toyota authorized repairer,
or any reliable repairer service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.